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KET Home Services

Heating and Air Conditioning, Water Filtration and Softening, Water Heaters

About us

Super Service Award winner previous 4 years (2015-2019)!!! KET Home Services is a full-service Heating, Cooling and Ventilation Company with over 30 years of experience. We are proud to be a licensed American Standard dealer which is the #1 rated brand by consumer reports! We have won multiple Super service Awards from Angie's list for providing top quality service to our clients. Our expert teams of technicians are fully licensed, insured, and bonded. We provide free in home estimates to all our customers with no hidden fees, up charges, or last minute surprises. With the high cost of energy and environmental concerns of this modern age we spend the time it takes to find the most efficient solutions for your home. Our goal is to be the very best at every aspect of our work. This includes a thorough knowledge of the hvac industry. We also have at our disposal the most up to date tools and procedures to do the job right! We provide friendly, prompt service at great prices. We do only top level quality work where we inspect all areas of your HVAC equipment and offer free advice on how to improve the system not just replacing parts. With the high cost of gas, this total system inspection can really add up to some savings for you! Call and talk to the owner directly...ask for Ken. Please use 847-772-8193 for text messaging.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Heating, air conditioning, and ventilation service and installation, humidifiers, UV lights, boilers, & hot water heaters. New construction ducting experts including Manual J heatloads, Manual d duct work design, and Manual s equipment design.

Services we don't offer

Geothermal & solar.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 107 reviews

Donna M.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
I shopped around before deciding on KET Home Services for my new A.C. I made the right decision. Ken was a pleasure to work with! We spoke on the phone and 3 days later I had a new A.C. The price and quality of the unit was the best that I found. He was in and out in less than 4 hours. I will be needing a second unit installed in the near future and will definitely hire KET again.
Description of Work: hvac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from KET Home Services
Thank you for your business and taking the time to leave a review.

Lisa S.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Ken was very accommodating, kind and professional. He helped me out in an emergency situation and I am very grateful!
Description of Work: new thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from KET Home Services
thank you

John S.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
I highly recommend Ken and KET Home Services, great company to work with and extremely competitive pricing! Our furnace and A/C were 22 years old and we wanted to proactively replace both just in case we had another winter like 2018 into 2019 and of all the estimates we got, Ken came in the most competitive but what sold us most was his honesty, no up selling or pressure and his passion and professionalism for the industry. Ken knows his stuff, they were fast to install our units and we would hands down hire KET again!
Description of Work: Furnace & AC Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KET Home Services
thank you!

Varun S.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Father and son team, on schedule, neat and clean, and very fairly priced. Will definitely hire again.
Description of Work: 2 humidifiers needed replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from KET Home Services
Thank you for the review.

Joe W.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
The job was done quickly, they worked with the tenants directly to avoid any scheduling complications.
Description of Work: Replace a Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

Response from KET Home Services
Thank you for taking the time to review our company.

Morton E Friedman F.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Superior workmanship at a modest price and with integrity. When I inquired about a more expensive furnace with higher capacity, Ken Thomas told me that the less expensive one was the correct size for my house and passed on the chance to increase his bill. Ken and his son took the time and care to do it right. He also included a 4" air filter with the furnace without trying to make it an extra cost option as do other contractors.
Description of Work: replace furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,575

Response from KET Home Services
Thank you for taking the time to review our company. It was a pleasure getting to know you!

Vaibhav M.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Ken offered services even on weekend with reasonable pricing. He showed up on time. He is knowledgeable and very quickly determined the root cause and replaced the capacitor. I Highly recommend him.
Description of Work: My Ac unit broke and needed fix immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from KET Home Services
Thank you

Lori L.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Ken did an excellent job. During a sweltering heat spell, my air conditioning went out. I called Ken and he came out the very next day! He was professional and punctual. He was able to determine and repair the issue quickly. Price was fair and reasonable. I will definitely use his services again and would highly recommend KET Home Services to anyone!!! Thank you!!
Description of Work: Air Conditioner Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KET Home Services
Thank you

Akiba H.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Ken showed up on time and got to work immediately. He was at my house the amount of time he said he'd be there. He left the work area cleaner than when he got there.
Description of Work: New furnace and relocation of air purifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from KET Home Services
Thank you

Greg C.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great. Installers were knowledgeable and very nice. They did a great job.
Description of Work: A/C install and move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from KET Home Services
Thank you

Joyce M.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Installation went smoothly and the price was terrific.
Description of Work: Purchase and install of new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,860

Response from KET Home Services
Thank You for the kind words, I look forward to serving you in the future.

shakeel S.
01/2019
4.0
heating & air conditioning/hvac
  + -1 more
We first got an estimate for ABC, that was pretty high to begin, and even after Angie List discount it was over $10,000. We call KET and they were able to give us much better rate and schedule without the 1.5 hour meeting with ABC's sales member.
Description of Work: We had our AC and Heating unit replaced

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from KET Home Services
Thank You for leaving a review it was a pleasure to serve you!

Michael H.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ken replaced our old furnace and air conditioner unit. His quote was less than the other companies, and he didn't try to upsell us on additional equipment. The work was all completed within one day. Our new Ecobee thermostat also works great. I would definitely use Ken in the future.
Description of Work: Furnace and AC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,750

Response from KET Home Services
Thank you

Ghada S.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ken immediately responded when I called him to let him know I needed a quote for a new draft motor for my furnace. Another company quoted me twice the price he did. He came to my home and replaced it. He was professional and friendly. Never did I feel he was trying to sell me something. I’ve added him to my contacts so next time I will be calling him instead for repair work. I recommend Ken the next time you’re looking for an honest friendly person to do service work for a reasonable price.
Description of Work: My furnace was making noise and needed new draft motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KET Home Services
Thank You for the review

Carl D.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Work was done in a very professional manner
Description of Work: Replaced A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from KET Home Services
Thank You for the review it was a pleasure getting to know you.

Brian N.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
The summary: Honest and knowledgeable, highly recommend. I purchased an Angie's List deal for an inspection of the AC system. We have been struggling with the air flow in our house, too much in some rooms, too little in others. And wanted to the have someone look over the system for any preventive maintenance we should look at. Ken came out and was great. He listened and asked questions about the problems with the cooling and went over our system. He made some adjustments to the dampers and the closed some vents in some areas to help balance out the cooling. He also looked at our AC unit and furnace and did not recommend any maintenance. The adjustments he made were very helpful.
Description of Work: Inspect AC system and attempt to determine how to get even cooling in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KET Home Services
Thank you for the review, glad it is working better for you.

CHERYL L.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ken was very responsive, he came out the same day I called him about my poorly running air conditioner. I’d already had another company out who said I needed a whole new unit and they quoted $6300! I called Ken for a second opinion. He was able to add more Freon for $500, and said he’d research for a less expensive way to fix my unit if the Freon leaked this season. He seemed hopeful I could get 2 to 3 or more years on this unit, giving me time to save money for a new unit. Trying to come up with $6300 right now was not in my budget! Ken had the ac nice and cold right away and it has stayed that way. With Ken I felt like I was dealing with a friend of the family as opposed to the first company which made me feel like maybe they were only interested in selling me a new unit. I’ll keep calling Ken for any ac issues in the future, for sure!
Description of Work: Air conditioner repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from KET Home Services
Thank You for the review.

Jose R.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
My system was installed in March 2018. Ken was very professional and it was a pleasure to do business with him. The furnace works great and now that we have had a chance to use the AC, I can say that it works awesome.
Description of Work: new ac/furnace combo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KET Home Services
Thank you for the review, I am happy that everything is working well!

John V.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ken is the best! Ordered new ac compressor for house and he told me I didn't need - fixed furnace problem and saved me $$$!
Description of Work: Ac problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from KET Home Services
Thank You for the kind words. I was glad we could get the system back up and running.

william S.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ken and his team did a great job. Highly recommend. Professional, competent and on-time! Went with a smaller family company found on this site. The reviews were a big deal to me. That's why I am posting here so others will see I had a great experience. Love to support the "smaller guys", especially since they do a better job than some bigger firms. Bonus...their price/value was hands-down better than the other 3 I shopped. Glad I went with KET.
Description of Work: Replace 5 Ton AC Unit - Libertyville, IL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from KET Home Services
Thank You for the review and for being a great customer!

demetrios T.
06/2018
4.0
heating & air conditioning/hvac
  + -1 more
Good job. Did all that was required. Have two new furnaces. Everyone is happy.
Description of Work: Two new furnaces

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,400

Response from KET Home Services
thank you for the review

William S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Last summer during a very hot period AC went out and could not b repaired. Could not find an AC company that would replace rapidly as my wife has asthma critical it be replaced rapidly. Ken reshuffled his schedule to fit me in quickly. His price was very competitive. All others were well above taking advantage of the heat and high demand He worked quickly and professionally. Provided top of line not some off brand unit. Very satisfied.
Description of Work: Replaced very old Bryant AC with new American Standard AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,495

Response from KET Home Services
thank you for the kind words!

Joe R.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great he was on time and finished ahead of schedule very professional definitely would hire again
Description of Work: New furnace and air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Response from KET Home Services
Thank you for the review

Joseph R.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ken was very professional. He walked me thru and explained the items he was checking. I am happy with the overall service.
Description of Work: Needed my central a/c serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from KET Home Services
Thank you for your review.

Kendall D.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
I reached out to KET when my Mother experienced issues with her 16 year old furnace. My Mom is elderly and I was out of town and phoned Ken in the evening to leave a message requesting a quote. Ken returned my call the same evening and went by my Mom's house to complete an estimate. We were able to arrange a furnace replacement with Ken's recommendation. Ken went above and well beyond, working with sensitivity to calm and reassure my Mom who was very upset about her furnace failing in winter. Ken installed a new furnace the next day and has maintained the service on this furnace ever since. Ken also checked the AC unit and determined that it did not need to be replaced and confirmed it was working well. We highly recommend KET Home Services and their superior level of knowledge and customer service. Thank you, Thank you.
Description of Work: Replaced a furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from KET Home Services
thank you for the review

Contact information

17913 W Winnebago Dr, Grayslake, IL 60030

http://www.kethomeservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Filtration and Softening,
Water Heaters

FAQ

KET Home Services is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

KET Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KET Home Services offers free project estimates.
Yes, KET Home Services offers eco-friendly accreditations.
No, KET Home Services does not offer a senior discount.
Yes, KET Home Services offers emergency services.
Yes, KET Home Services offers warranties.
KET Home Services offers the following services: Heating, air conditioning, and ventilation service and installation, humidifiers, UV lights, boilers, & hot water heaters. New construction ducting experts including Manual J heatloads, Manual d duct work design, and Manual s equipment design.
Geothermal & solar.

Contact information

17913 W Winnebago Dr, Grayslake, IL 60030

http://www.kethomeservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day