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Abt Electronics

Appliance Sales and Installation, Appliance Repair, Heating and Air Conditioning,

About us

Abt Electronics, founded in 1936, is the largest independent, single-store appliance and electronics retailers in the country. The third-generation family run Abt Electronics provides unparalleled customer service with its team of 1,300 expert staff members at its Glenview, Ill.-based store, which boasts a 100,000 square-foot showroom on 37 acres. The company has been recognized by the Chicago Tribune as the “Top Large Workplace in Chicago” for two consecutive years. Abt services customers nationwide through Abt.com, where customers can receive advice and customer support through the site's live chat feature, email and toll-free phone number. Abt has its own 12,000 square-foot recycling center and features an atrium where customers gain access to its boutique stores-within-a-store such as The Apple Boutique. For more information, visit Abt.com. Additional DBA - Abt Electronics & Appliances. Additional phone number - (888) 228-5800

Business highlights

88 years of trusted experience

Services we offer

Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 826-890 of 890 reviews

jim D.
04/2012
5.0
computer repair
  + -1 more
I'd use them again.
Description of Work: None.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark and Roberta L.
03/2012
5.0
appliance repair, appliance sales
  + 0 more
c
Description of Work: Provided service 14 days pryor to expiration of contract. Found dead mouse in capasiter. replaced capasiter. Item is refrigerator. Neat courtios service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$900

JEAN & THOMAS H.
09/2011
2.0
water heater repair
  + -1 more
see above.
Description of Work: I ordered a hot water heater and I liked the product and it seemed like the price was pretty good. Someone came out first to make sure they could put it in and they said they could. The guy brought it out and then he said he needed to call to make sure he could put it in without a permit. I told them to take it with him. I called them to voice my frustrations and then the lady there said I didn’t need a permit. They rescheduled and did come and but it in. They did take money off the project. They are normally pretty decided to deal with. I would probably use them again if I need to.

Rating CategoryRating out of 5
quality
2.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim M.
09/2011
2.0
appliance sales, home theater design
  + 0 more
Please see above for details .
Description of Work: I was looking for new stereo and surround sound equipment my house was hit by lighting and most components were destroyed .I was followed by the sales person I felt like a stalker was watching my every move .I was asked 4 times can I help you etc I told him I just want to look watch and listen I would find him etc or have him paged if I was interested in something .I wanted to take my time and do this once I had a chance to rebuild my home theater and wanted to see and hear everything and narrow it down .I felt very uncomfortable and left I understand wanting to be helpful but he was over the top .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0


MERLE T.
09/2010
5.0
appliance sales, tv sales
  + 0 more
See above.
Description of Work: I bought a TV from them. Their price for the item was the best (most competitive). The delivery and set up were prompt and as promised. I have purchased things from them in the past and have always been very satisfied with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Elisa T.
09/2010
5.0
appliance sales, electrician
  + 0 more
Very well.
Description of Work: Here in Chicago the Heat and humid(sic) were so high, I decieded to get a window AC. I went to ABT and found a perfect one for my studio. The man who helped me took his time to talk with me. I found out that the one I saw advertised would have been $175.00. But he had another one,(also on sale) from the same manufacture, but was about $20.00 less.I'ne never had a window unit, and was worried that it would use up to much electricty. I've only had central AC all my life. So being 55 years old, I always heard that wall units would be too loud. After having my friend install the unit I found out that the unit was quiet and my elecxtric bill was not much higher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$155

JAMES H.
09/2010
5.0
appliance sales
  + -1 more
highly satisfactory
Description of Work: good installation service; quality personnel

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

MARY M.
09/2010
5.0
appliance sales, tv sales
  + 0 more
excellent service
Description of Work: we bought a large screen tv from ABT

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Susan L.
08/2010
5.0
appliance sales, electrician, gas grill repair, small appliance repair, home theater design, tv sales
  + 4 more
See above
Description of Work: I have purchased many items from Abt. I bought a Gas Grill , 5 T.V.'s ( over the years). I recently purchased a vacuum cleaner. I also have a home theater stero system from them.I never had a problem . Andthis goes back many years. The store is run in a very professional manner. Plus what I love isthat you can barter with them. I always ask ....." What can you do for me price wise". They ALWAYS lower the price. I love that about them. I have never paid the asking price and my relationship with them goes way back. I would HIGHLY recommend them to al.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

EARL R.
07/2010
5.0
appliance sales, tv sales
  + 0 more
Prompt, curteous, and very clean.
Description of Work: Mounted TV to wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael P.
07/2010
5.0
appliance sales
  + -1 more
They had a very good price.
Description of Work: We've bought a lot of stuff from ABT Electronics & Appliances. Most recently we got a stove from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DIANE P.
07/2010
5.0
appliance sales, home theater design, tv sales
  + 1 more
Great!
Description of Work: Bought home theatre / audio / TV equipment and entertainment center from Abt. Salesman was really great - very knowledgeable and very nice to work with. We needed good advice on which types of systems we should consider, pros and cons of different types, etc. We would gladly return to Abt anytime as their customer service is outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Donald C.
06/2010
5.0
tv sales
  + -1 more
No problems
Description of Work: Purchased LCD TV Sony - Floor model. Very knowlegeable and price was right. ABT is simply superb for customer service and sales.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

PAI-PAI C.
06/2010
5.0
appliance sales
  + -1 more
Fine.
Description of Work: We have bought many appliances and big to small electronic items from ABT through out the years. That despite the fact that among the last items we bought was a dishwahser which the installer failed to check to see if all the connecting joints were water proof, I can say that "they are extremely professional, knowledgeable, courteous and prompt in every thing they do." I wouldn't hesitate in continuing the vendor/vendee relationship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sandra U.
05/2010
5.0
appliance sales
  + -1 more
Very responsive sales staff
Description of Work: Purchased a microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mare S.
05/2010
5.0
appliance sales
  + -1 more
excellent.
Description of Work: purchased microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

narendra N.
12/2009
5.0
appliance repair, appliance sales, home theater design, tv sales
  + 2 more
Well
Description of Work: Installed faulty dishwasher from manufacturer then fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JON B.
10/2009
5.0
appliance sales
  + -1 more
They have great products.
Description of Work: We purchased our washer, dryer, dishwasher, stove, and microwave from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin D.
02/2009
5.0
tv sales
  + -1 more
Great experience!
Description of Work: After checking around for a Flat Screen Plasma TV, I went to ABT and got a GREAT deal on a 40" TV. They are very knowledgeable and just really nice!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$789

Kathy F.
02/2009
5.0
appliance sales
  + -1 more
Great.
Description of Work: Bought a fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Veronica Z.
01/2009
5.0
appliance repair
  + -1 more
See above.
Description of Work: Tech diagnosed need for new igniter, installed part & adjusted temperature. The price was in line with estimate of $147. plus parts for members. This was a better experience than I had 3 years ago having an igniter installed. I was charged $225 and the tech was there for about 15 minutes and did not check temperature.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

JAMES U.
12/2007
5.0
tv repair
  + -1 more
unknown
Description of Work: They repaired my TV.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KATHRYN S.
10/2007
1.0
appliance repair
  + -1 more
unknown
Description of Work: No work performed. They only repair appliances purchased through Abt, they are not a general repair service (as the Angie's List entry suggests). If they are going to participate in Angie's List, they should make it very clear that they only service appliances purchased from them. Their entry is somewhat misleading.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


NANCY O.
07/2007
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed the machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ABRAHAM D.
08/2006
4.0
appliance repair
  + -1 more
Great!
Description of Work: Replaced circuit board in dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Heating and Air Conditioning,
Stereo and Home Theater Systems,
TV Sales,
Electrical,
Appliance Repair - Small,
Water Heaters,
TV Repair,
Kitchen and Bath Remodeling,
TV Service - Satellite,
Electronic Gadget Repair

FAQ

Abt Electronics is currently rated 4.7 overall out of 5.
Abt Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abt Electronics does not offer free project estimates.
Yes, Abt Electronics offers eco-friendly accreditations.
No, Abt Electronics does not offer a senior discount.
No, Abt Electronics does not offer emergency services.
Yes, Abt Electronics offers warranties.
Abt Electronics offers the following services: Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.
Ask for details.

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com