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Abt Electronics

Appliance Sales and Installation, Appliance Repair, Heating and Air Conditioning,

About us

Abt Electronics, founded in 1936, is the largest independent, single-store appliance and electronics retailers in the country. The third-generation family run Abt Electronics provides unparalleled customer service with its team of 1,300 expert staff members at its Glenview, Ill.-based store, which boasts a 100,000 square-foot showroom on 37 acres. The company has been recognized by the Chicago Tribune as the “Top Large Workplace in Chicago” for two consecutive years. Abt services customers nationwide through Abt.com, where customers can receive advice and customer support through the site's live chat feature, email and toll-free phone number. Abt has its own 12,000 square-foot recycling center and features an atrium where customers gain access to its boutique stores-within-a-store such as The Apple Boutique. For more information, visit Abt.com. Additional DBA - Abt Electronics & Appliances. Additional phone number - (888) 228-5800

Business highlights

88 years of trusted experience

Services we offer

Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 801-825 of 890 reviews

Donna F.
06/2014
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DARLENE N.
06/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: ABT is the store I go to for all major appliances. I wanted a 36" white gas range which is difficult to find. I searched online and found that I could buy one at ABT. I wrote down the make and model of the range I wanted, and the salesman told me that it had been on sale a few months ago, and so he gave me the sale price. Now, the cost of service was $0 because, even though they came out 3 times in over a year, to repair a faulty oven ignition, they didn't charge for these service calls or repair parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne K.
06/2014
5.0
home theater design
  + -1 more
.
Description of Work: Work was under warranty. We have our entire home audio/visual system installed and maintained by Abt. They can usually access our updates remotely but occasionally have to come inside the home for repairs. They always arrive when they say they will, communicate what work they are doing and review the work when they're done, and respect my time and my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi S.
06/2014
5.0
small appliance repair
  + -1 more
They were on time.
Description of Work: They did the oven and cleaned the cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GEORGIA N.
05/2014
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Karen E.
04/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: We purchased and had delivered a double oven and gas cooktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ken S.
04/2014
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

DAVID W.
04/2014
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Wayne T.
04/2014
5.0
appliance repair, appliance sales, home theater design
  + 1 more
unknown
Description of Work: I have been very satisfied over many years with installation and repair people from Abt for appliances in my home. The amount above, related to last contact, was for installation in two different cars of Bluetooth capable radios. I do not have the receipts available, so the $300 is an estimate. Abt customer service is also quite good. To me they have deserved a high recommendation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Judith L.
04/2014
5.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad T.
02/2014
5.0
computer repair
  + -1 more
Good price/delivery/service.
Description of Work: Computer repair. | |Also have purchased microwave, fridge, and stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

KENNETH S.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Deliver & Install refrigerator,stove & range hood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Bob W.
02/2014
5.0
appliance sales
  + -1 more
.
Description of Work: provided package of kitchen appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Chad J.
01/2014
5.0
electrician
  + -1 more
Very happy with ABT!
Description of Work: I called them for a gas dryer and they not only price matched BestBuy but delivered my dryer the next day!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

CAROL S.
01/2014
5.0
electrician
  + -1 more
.
Description of Work: Delivered and installed new washer/dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Paul B.
01/2014
5.0
appliance repair
  + -1 more
Work performed quickly.
Description of Work: Replaced timing device in freezer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Mark C.
12/2013
5.0
computer repair, electrician, electronic repair, heating & air conditioning/hvac, home theater design
  + 3 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

RICHARD S.
12/2013
5.0
electrician
  + -1 more
N/A
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

phyllis H.
09/2013
5.0
appliance sales
  + -1 more
Good experience
Description of Work: Delivery/Set-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Dan B.
08/2013
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis K.
05/2013
5.0
appliance sales
  + -1 more
see above
Description of Work: Had my old washer installed and installer thought there was a leak. Repair came out and found no leak so Abt who had already discounted the service call cut that amount in half. Will always use them for appliance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jane F.
04/2013
5.0
appliance repair
  + -1 more
Went well
Description of Work: Needed to have gas stove and washing machine and dryer reinstalled after putting in new flooring. Repairmen showed up a little early (how often does that happen?). They put down protection on the new floor before moving the appliances and completed the re install, leveled the appliances, checked that they worked and there were no leaks and cleaned up in a timely manner. Abt Electronics may not be the cheapest electronic store around but their installation and repair people are the best. Abt truly does practice good customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

John A.
03/2013
4.0
appliance sales, computer sales, tv sales
  + 1 more
no problems
Description of Work: set up my new computer and printer wirelessly and my new ipad

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$800

Laurence F.
06/2012
5.0
appliance repair, tv sales
  + 0 more
see above
Description of Work: While installing my new gas range and microwave oven, my circuit panel was damaged. I called ABT. They agreed that they were responsible and promptly replaced the 200 amp circuit breaker panel and breakers at no charge to me. I recognize that problems can happen, so I don't hold it against Abt. They stood behind their work and corrected the problem with no argument.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia M.
05/2012
5.0
appliance sales, heating & air conditioning/hvac
  + 0 more
.
Description of Work: I ordered 4 air conditioners over the phone. They were delivered on time, without charge and each frigidaire conditioner was placed in a different area of my home. I was not home when the men arrived at my house.They called me since they were early and waited for me for 15 minutes so I didn't have to set up another delivery date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Heating and Air Conditioning,
Stereo and Home Theater Systems,
TV Sales,
Electrical,
Appliance Repair - Small,
Water Heaters,
TV Repair,
Kitchen and Bath Remodeling,
TV Service - Satellite,
Electronic Gadget Repair

FAQ

Abt Electronics is currently rated 4.7 overall out of 5.
Abt Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abt Electronics does not offer free project estimates.
Yes, Abt Electronics offers eco-friendly accreditations.
No, Abt Electronics does not offer a senior discount.
No, Abt Electronics does not offer emergency services.
Yes, Abt Electronics offers warranties.
Abt Electronics offers the following services: Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.
Ask for details.

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com