Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Abt Electronics

Appliance Sales and Installation, Appliance Repair, Heating and Air Conditioning,

About us

Abt Electronics, founded in 1936, is the largest independent, single-store appliance and electronics retailers in the country. The third-generation family run Abt Electronics provides unparalleled customer service with its team of 1,300 expert staff members at its Glenview, Ill.-based store, which boasts a 100,000 square-foot showroom on 37 acres. The company has been recognized by the Chicago Tribune as the “Top Large Workplace in Chicago” for two consecutive years. Abt services customers nationwide through Abt.com, where customers can receive advice and customer support through the site's live chat feature, email and toll-free phone number. Abt has its own 12,000 square-foot recycling center and features an atrium where customers gain access to its boutique stores-within-a-store such as The Apple Boutique. For more information, visit Abt.com. Additional DBA - Abt Electronics & Appliances. Additional phone number - (888) 228-5800

Business highlights

88 years of trusted experience

Services we offer

Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 726-750 of 890 reviews

Diane N.
08/2015
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita C.
08/2015
1.0
appliance repair, appliance sales, small appliance repair
  + 1 more
Terrible!!!!!!!!!!!
Description of Work: they are suppose to repair a microwave that is currently under warranty. It's been a month and I can't seem to get a tech out. It is the absolute Worst service I have ever experienced!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Abt Electronics
We apologize for any inconvenience the customer has experienced. Our Appliance Service manager has reached out and followed up with the customer regarding this matter. We have scheduled a return visit and have expedited the parts for this repair.

BYRON W.
08/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Superior job always!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Pegeen B.
08/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: We bought a Samsung Smart TV & stand. It was installed & set up by the delivery staff. The delivery & installation went smoothly & we have enjoyed the TV & have had no problems with it. Service is always top flight with ABT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

jens M.
08/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Repaiared dishwasher curcuit board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Srinivasan S.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Installed cook top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

lisa J.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Installed new flat screen TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Olgamaria P.
07/2015
5.0
appliance sales
  + -1 more
The delivery was free.
Description of Work: I just had a delivery today of a refrigerator. They got it put in for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francesca K.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: I ordered a new dishwasher through Abt. When they came to install it, they found that the way my cabinets were built meant that I needed to get a different model. (They could not have known this without seeing it.) I was able to get an even better dishwasher at the same price because they were so accommodating, and two days later they came back to install. Terrific customer service. Yes, I will use their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Marcia D.
07/2015
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan W.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Repair of my Viking Professional Series 30" Gas range - the unit failed to clean and the springs on the door needed to be replaced. Although the first technician was only able to replace the springs on the door, he escalated the repair of the door sensor that engages the cleaning mode to a tech with more experience, so a second repair visit was required. Both techs were professional, timely and skilled. You do get hit with an over the top service charge when you have high end appliances - but again - two techs to get the job done and only charged once. I did not purchase my stove from ABT, but will purchase future appliances from them

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary Pat G.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Replaced the gasket on my refrigerator door. So far, so good. However, I believe the service was overpriced.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

SANDRA R.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: I submitted a rating long ago. ABT was excellent but I no long recall dates or cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita K.
07/2015
4.0
appliance sales
  + -1 more
unknown
Description of Work: After purchasing a whirlpool washer there have been repeated efforts to address operations issues, and none of the repair visits are covered by the warranty. Despite frustrations all around, ABT technicians have been quite professional. It is taking a long time to resolve what appears to be multiple issues because scheduling is a good 10 days out for each repair visit.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Richard V.
06/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul F.
06/2015
5.0
appliance sales, water heater repair
  + 0 more
unknown
Description of Work: Replaced two water heaters. Excellent overall service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Aimee R.
06/2015
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Judith B.
06/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Had a problem with and old refrigerator. It was a built in and I could not replace it because of the kitchen cabinets. They had to come out several times. The problem was solved.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Richard C.
06/2015
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick E.
06/2015
4.0
appliance sales
  + -1 more
unknown
Description of Work: Purchase Washer/Dryer Combo Unit
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy S.
06/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: We buy all of our appliances and anything electronic or digital from them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Pete S.
06/2015
4.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: We purchased a Maytag refrigerator that had similar |dimensions to our old Kitchen Aid since the freezer door on old unit no longer closed correctly. We were unable to find the replacement parts that we had purchased a long time ago. However through no fault of Abt, we found the interior layout of the new unit was not as functional and did not have the capacity of our old Kitchen Aid. Several months later we came across the missing parts for our old unit. We greatly regret that we purchased a replacement refrigerator. | |In addition, the installers from Abt were unable to hook up the ice maker so it cost us an additional fee to hire a plumber to do the job.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,000

Douglas W.
06/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Repair frig

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sharon W.
05/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,000

Scott M.
05/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: They installed a hood for our range and they also installed a new dishwasher, but after delivering they realized the size wasn't correct..so they offered and delivered a new dish washer without charging me for the service time or anything extra. ABT has always exceeded my expectations over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Heating and Air Conditioning,
Stereo and Home Theater Systems,
TV Sales,
Electrical,
Appliance Repair - Small,
Water Heaters,
TV Repair,
Kitchen and Bath Remodeling,
TV Service - Satellite,
Electronic Gadget Repair

FAQ

Abt Electronics is currently rated 4.7 overall out of 5.
Abt Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abt Electronics does not offer free project estimates.
Yes, Abt Electronics offers eco-friendly accreditations.
No, Abt Electronics does not offer a senior discount.
No, Abt Electronics does not offer emergency services.
Yes, Abt Electronics offers warranties.
Abt Electronics offers the following services: Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.
Ask for details.

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com