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Abt Electronics

Appliance Sales and Installation, Appliance Repair, Heating and Air Conditioning,

About us

Abt Electronics, founded in 1936, is the largest independent, single-store appliance and electronics retailers in the country. The third-generation family run Abt Electronics provides unparalleled customer service with its team of 1,300 expert staff members at its Glenview, Ill.-based store, which boasts a 100,000 square-foot showroom on 37 acres. The company has been recognized by the Chicago Tribune as the “Top Large Workplace in Chicago” for two consecutive years. Abt services customers nationwide through Abt.com, where customers can receive advice and customer support through the site's live chat feature, email and toll-free phone number. Abt has its own 12,000 square-foot recycling center and features an atrium where customers gain access to its boutique stores-within-a-store such as The Apple Boutique. For more information, visit Abt.com. Additional DBA - Abt Electronics & Appliances. Additional phone number - (888) 228-5800

Business highlights

88 years of trusted experience

Services we offer

Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 676-700 of 890 reviews

Theresa S.
05/2016
5.0
electrician, appliance sales
  + 0 more
unknown
Description of Work: ABT is a great company to do business with. We get everything we can from them from electronics, mattresses, chimney liner ect. The service is always top notch and their customer service is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro

Robert R.
05/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: Sold & installed refrigerator; removed old unit. All went perfect. Excellent service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jim P.
05/2016
2.0
appliance sales
  + -1 more
unknown
Description of Work: Installed new washer/dryer. Two men came. One was professional. One was not. One was confrontational. Spoke to someone at ABT and they seemed concerned at the time, but never followed up.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$1,750

Thomas T.
04/2016
5.0
buying services
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Hamin T.
04/2016
5.0
heating & air conditioning/hvac, appliance sales
  + 0 more
unknown
Description of Work: Furnace and air conditioning installation. Excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Karen H.
04/2016
4.0
satellite tv service, appliance sales, tv sales
  + 1 more
unknown
Description of Work: Our washing machine stopped draining so we called for service. The tech came out and determined that the part(s) needed for repair were more than what a new machine would cost and recommended a new purchase. He recommended a particular unit so I took the info to investigate. After checking the piece out, I called back to buy it and arranged for delivery. I was told then that I needed to replace the dryer as well even though there were no issues with it because they wouldn't install one without a matching piece. So this would wind up costing more money than I had anticipated. | |The delivery guys showed up and, after checking out the space where the W/D were supposed to go, determined that the units were in fact too big for where they needed to go and that I would need to buy a different set. This now meant more money and an additional wait time (for new delivery). I called to complain about the inconvenience stating that, had the original salesperson noted the size difference ahead of time, we would have found that the pieces didn't work and could have avoided the delay. | |I got a new salesperson who went above and beyond and took control of everything. He found us two new machines that were the proper size for what we needed and also worked with us on the price so we weren't as shell-shocked as I was anticipating. The new W/D were installed without issue and everything has run smoothly since. | |Yes, there were issues...but they were immediately addressed and were fixed pretty much immediately and I was given what I believe was prompt, professional and courteous service throughout from everyone involved. The only reason I am giving them a "B" here was for the completely avoidable mistake of suggesting machines that didn't work for us. Other than that,they were awesome to deal with and I will definitely shop with them again when/if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

melanie T.
04/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Samuel L.
03/2016
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria R.
03/2016
5.0
appliance repair, satellite tv service, appliance sales, tv sales
  + 2 more
unknown
Description of Work: They helped me decide if the refrigeration that I picked out online was a good choice for me, delivered the refrigerator two days after I ordered it, installed it, and recycled my old refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,202.52

Deborah N.
02/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Wen C.
02/2016
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Amy L.
02/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: Bought a tv antenna. They helped me with it over the phone

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Steve L.
02/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: I purchased appliances.
Rating CategoryRating out of 5
Yes, I recommend this pro

Arthur & Mary F.
02/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ANDY A.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ANDY A.
02/2016
5.0
appliance repair, small appliance repair, appliance sales
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve B.
01/2016
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,200

Dori B.
01/2016
5.0
appliance sales
  + -1 more
unknown
Rating CategoryRating out of 5

SARAH P.
01/2016
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Marshall D.
01/2016
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Bob M.
01/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

LA P.
01/2016
5.0
cabinet refacing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

LA P.
01/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

rona K.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Samantha A.
12/2015
5.0
appliance repair, appliance sales
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Heating and Air Conditioning,
Stereo and Home Theater Systems,
TV Sales,
Electrical,
Appliance Repair - Small,
Water Heaters,
TV Repair,
Kitchen and Bath Remodeling,
TV Service - Satellite,
Electronic Gadget Repair

FAQ

Abt Electronics is currently rated 4.7 overall out of 5.
Abt Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abt Electronics does not offer free project estimates.
Yes, Abt Electronics offers eco-friendly accreditations.
No, Abt Electronics does not offer a senior discount.
No, Abt Electronics does not offer emergency services.
Yes, Abt Electronics offers warranties.
Abt Electronics offers the following services: Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.
Ask for details.

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com