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Abt Electronics

Appliance Sales and Installation, Appliance Repair, Heating and Air Conditioning,

About us

Abt Electronics, founded in 1936, is the largest independent, single-store appliance and electronics retailers in the country. The third-generation family run Abt Electronics provides unparalleled customer service with its team of 1,300 expert staff members at its Glenview, Ill.-based store, which boasts a 100,000 square-foot showroom on 37 acres. The company has been recognized by the Chicago Tribune as the “Top Large Workplace in Chicago” for two consecutive years. Abt services customers nationwide through Abt.com, where customers can receive advice and customer support through the site's live chat feature, email and toll-free phone number. Abt has its own 12,000 square-foot recycling center and features an atrium where customers gain access to its boutique stores-within-a-store such as The Apple Boutique. For more information, visit Abt.com. Additional DBA - Abt Electronics & Appliances. Additional phone number - (888) 228-5800

Business highlights

88 years of trusted experience

Services we offer

Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 601-625 of 890 reviews

RACHEL K.
06/2004
5.0
appliance sales
  + -1 more
DEFINITELY NEGOTIATE WITH THEM AND DO YOUR RESEARCH. I PRICED THINGS OUT ONLINE FIRST. WHEN I CALLED SEVERAL TIMES TO GET THE PRICE, I WAS QUOTED A DIFFERENT PRICE EACH TIME. THERE WAS ALWAYS SOME SALE THAT WAS SUPPOSEDLY ABOUT TO END. AFTER I NEGOTIATED A GOOD PRICE, THEY NICKEL-AND-DIMED ME WITH ADDED CHARGES TO REMOVE THE OLD FRIDGE, TO HAVE THE NEW FRIDGE OPEN TO THE LEFT, AND TO HOOK UP THE ICEMAKER (EVEN THOUGH THE WATER LINE WAS ALREADY THERE). SO BE AWARE OF THINGS LIKE THAT. OVERALL, THEY HAVE A WIDE SELECTION, THE PRICE STILL BEAT THE COMPETITION, AND THE GUYS WHO CAME TO INSTALL IT WERE VERY GOOD.
Description of Work: WE BOUGHT A NEW REFRIGERATOR AND HAD IT DELIVERED AND INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

DIANE M.
02/2004
5.0
appliance sales
  + -1 more
THE BEST APPLIANCE SHOPPING EXPERIENCE IVE HAD. THEY HAVE A VERY LARGE SHOWROOM, BUT THEIR SALESPEOPLE ARE DEVOTED TO PARTICULAR PRODUCT TYPES, WE HAD ASSISTANCE WITHIN 60 SECONDS. WE WERE IN AND OUT WITHIN 5 MINUTES. THEY GAVE FREE DELIVERY AND TAKE AWAY OF OUR OLD STOVE. VERY REASONABLE INSTALLATION COST.
Description of Work: PURCHASED A MAYTAG OVEN/STOVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Harvey Kantor K.
02/2004
5.0
appliance sales
  + -1 more
APPLIANCE ARRIVED AT PROMISED TIME. INSTALLATION OF A LARGE REFRIGERATOR AND A NEW ICEMAKER WAS DONE WITH GREAT CARE AND EXPERTISE. OLD REFRIGERATOR WAS REMOVED. THE NEW REFRIGERATOR WAS COMPETITIVELY PRICED.
Description of Work: ASSISTANCE IN SELECTION AND INSTALLATION OF A NEW REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,198.96

HEATHER AND JORDAN M.
01/2004
1.0
appliance repair
  + -1 more
THE WORK WAS SLOPPY. LYING TO YOUR CUSTOMERS IS NOT PROFESSIONAL.
Description of Work: REPLACED VENT TO DRYER. SET UP APPT. FOR FRIDAY. WHEN DID NOT RECEIVE A PHONE CALL FRI. AM TO CONFIRM, I CALLED THEM AND THEY SAID THE APPT. WAS SET UP FOR SAT. (NOT TRUE). (MY MOTHER WAS TOLD THE SAME LIE WHEN SHE SET UP AN APPT. WITH THEM) I ASKED IF THEY CAN'T MAKE IT THAT DAY, IF THEY COULD GIVE ME A FIRM TIME IN ADVANCE RATHER THAN WAITING FOR THAT MORNING TO FIND OUT MY APPT. TIME. THEY SAID NO. AFTER I THREATENED TO TAKE MY BUSINESS ELSEWHERE, THEY SET UP A TIME FOR A TECHNICIAN FOR THAT DAY. IT WAS A SNOWY DAY AND THE TECHNICIAN NEEDED TO GO DOWN TO THE BASEMENT. I ASKED HIM REMOVE HIS SNOWY SHOES AND HE SAID HE COULDN'T BECAUSE OF INSURANCE PURPOSES. THEN I ASKED IF HE HAD SHOE COVERS. HE SAID HE DIDN'T. WHEN I CALLED ABT'S CUSTOMER SERVICE THEY TOLD HIM TO WEAR A PLASTIC BAG OVER HIS SHOES (MORE SLIPPERY THAN WALKING DOWN STEPS IN SOCKS). BOTTOM LINE, IF THE OWNERS ARE NOT PERSONALLY INVOLVED, NO ONE SEEMS TO CARE. I WAS VERY DISAPPOINTED.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$89

TOM H.
10/2003
2.0
appliance sales
  + -1 more
INSTALLATION WAS POOR. THEY MADE THREE TRIPS WITH THREE DIFFERENT TRIM KITS, NONE OF WHICH FIT.
Description of Work: MICROWAVE PURCHASE.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$400

BARRY A.
10/2003
4.0
appliance sales
  + -1 more
THEIR DELIVERY AND INSTALLATION CREW WAS ON TIME AND DID A GOOD JOB. ABT HAS AN EXTENSIVE WEB SITE THAT INCLUDES MOST OF THEIR APPLIANCES AND PRICES. HOWEVER, NOTHING BEATS GOING TO THEIR STORE; THE OVEN I BOUGHT WAS OFFERED WITH A $100 REBATE WHICH WAS NOT MENTIONED ON THE WEB SITE.
Description of Work: I BOUGHT A STOVE FROM ABT AND HAD THEM INSTALL IT. THE PRICE WAS LOWER THAN AT OTHER APPLIANCE SELLERS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

CHRIS B.
09/2003
3.0
appliance repair
  + -1 more
IT TOOK 3.5 WEEKS FROM THE INITIAL CALL TO GET THE PART INSTALLED; THEY WERE PROMPT AND COURTEOUS, BUT THE TURNAROUND TIME WAS TOO DARN LONG. THE WORST PART WAS THAT AFTER THEY GOT THE PART SHIPPED TO THEM, *THEN* THEY SET UP THE HOUSECALL WITH ME -- AND THERE WAS A WEEKLONG WAIT FOR A TECHNICIAN. SUBPAR.
Description of Work: USED ABT TO REPLACE THE THERMOSTAT ON A THREE-YEAR OLD FRIDGE (OF COURSE, JUST OUT OF WARRANTY).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$200

KELLY L.
08/2003
3.0
appliance sales
  + -1 more
BEAUTIFUL NEW FACILITY. DELIVERY OF TV PRODUCTS WAS PROMPT, FELLOWS PUT STAND TOGETHER, HOOKED IT ALL UP AND EXPLAINED REMOTE CONTROLS. DISAPPOINTED BY A/C PURCHASE, THE SALESMAN WAS COMPLETELY WRONG AND MY WINDOW IS MUCH WIDER THAN UNIT.
Description of Work: BOUGHT CASEMENT AIR CONDITIONER, HDTV TELEVISION, VCR/DVD COMBO AND TV STAND. MEASURED WINDOW BEFORE PURCHASE AND... WAS GIVEN WRONG INFORMATION BY A/C SALESMAN. UNIT DID NOT ADJUST TO FIT WINDOW WIDTH AS PROMISED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Dave and Linda Wilson W.
11/2002
5.0
appliance sales
  + -1 more
SHOPPED ONLINE AND ORDERED OVER THE PHONE AND HAD IT DELIVERED TO ME WITHOUT GOING TO THE SHOWROOM! I HAD NO PROBLEM ORDERING ON PHONE. I FELT LIKE I WAS GETTING BEST PRICE. THEIR WARRANTIES ARE REALLY GOOD. A COUPLE OF YEARS AGO, MY OLD WASHER HAD A LEAK AND THEY HONORED MY WARRANTY AND FIXED THE LEAK. THEY HAVE WARRANTY WORK ON FILE, SO IF YOU LOSE YOUR WARRANTY THEY HAVE IT ON FILE. FAST EFFICIENT SERVICE.
Description of Work: BOUGHT TOP OF THE LINE CLOTHES WASHER AND DRYER WITH FIVE YEARS WARRANTY ON EACH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Dave and Linda Wilson W.
11/2002
5.0
appliance sales
  + -1 more
GOOD SERVICE, BEST PRICES. I FOUND WHAT I WANTED ONLINE, ORDERED IT ON THE PHONE, AND HAD IT DELIVERED WITHOUT EVEN GOING TO THE SHOWROOM. THEIR WARRANTY SERVICE IS EXCELLENT. NO QUESTIONS, JUST FAST, EFFICIENT SERVICE IN REPAIRING THE LEAK THAT DEVELOPED IN THE WASHER.
Description of Work: BOUGHT TOP OF THE LINE MAYTAG CLOTHES WASHER AND DRYER, WITH 5 YEAR WARRANTIES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

HEATHER M.
11/2002
5.0
appliance sales
  + -1 more
THE STORE IS VERY PLEASANT TO SHOP IN AND THE DELIVERY MEN WERE EFFICIENT AND COURTEOUS. THEY EVEN REMOVED SOME OF THE MANUFACTURER STICKERS FROM THE FRIDGE BEFORE THEY LEFT.
Description of Work: PURCHASED NEW REFRIGERATOR AND HAD IT DELIVERED; HAD OLD FRIDGE HAULED AWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JOAN F.
10/2002
1.0
appliance sales
  + -1 more
WHILE I WAS THERE WITH THE BOOM BOX THEY COULDN''T FIX, I LOOKED FOR A REPLACEMENT FOR A VCR THAT ALSO WAS BROKEN. THEY DID NOT HAVE THE REMOTE CONTROLS OUT, FOR COMPARISON OF OPERATION. I BOUGHT ONE AT A STORE THAT DID.
Description of Work: I ASKED THEM TO REPAIR A BOOM BOX

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

NAZNEEN S.
09/2002
2.0
appliance sales
  + -1 more
CUSTOMER SERVICE REPS DO NOT GET BACK TO CUSTOMERS. THEY DON''T KNOW WHAT PARTS ARE GENERALLY AVAILABLE VS. WHAT IS SPECIAL ORDER. THEY MAKE THE CUSTOMER JUMP THROUGH TOO MANY HOOPS.
Description of Work: IVE PURCHASED NUMEROUS APPLIANCES AND ELECTRONICS FROM ABT AND WAS GENERALLY HAPPY WITH THE SALES SERVICE, BUT THE CUSTOMER SERVICE POST PURCHASE HAS GONE FROM BEING THE BEST TO THE WORST I''VE EXPERIENCED. I RECEIVED A REFRIGERATOR IN MAY AND ITS WATER/ICE DISPENSERS ARE STILL NOT FUNCTIONING. I HAVE GOTTEN THE WORST RUN AROUND EVER. I THINK ABT HAS TO REFOCUS ITS ATTENTION BACK TO THE GREAT WORK THEY WERE DOING BEFORE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro

WARREN G.
07/2002
4.0
appliance sales
  + -1 more
BOUGHT A TOP QUALITY CLOTHES DRYER WHICH MADE A SOUND AS IF IT HAD A TENNIS SHOE BOUNCING AROUND IN IT FROM THE MOMENT IT WAS INSTALLED. ABT REPAIR TOLD US "THEY ALL MAKE THAT SOUND." "IT WILL GET QUIETER OVER TIME." "YOU''LL GET USED TO IT." TALKED TO THE MANUFACTURER (AMANA). THEIR SERVICE REP CAME OUT AND DIAGNOSED A DEFECTIVE DRUM. THEY ORDERED THE PART AND IT WILL BE REPLACED NEXT WEEK.
Description of Work: INSTALLED WASHER, NEW REFRIGERATOR, NEW CLOTHES DRYER. PRICE AND DELIVERY ARE GOOD, SERVICE PERFORMANCE IS UNEVEN.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,000

Howard L.
06/2002
5.0
appliance sales
  + -1 more
THIS IS A FIRST-CLASS ORGANIZATION ALL THE WAY. I HAVE NEVER DEALT WITH A BETTER RETAIL ESTABLISHMENT. CRAZY TO GO ANYWHERE ELSE.
Description of Work: PURCHASED SEVERAL APPLIANCES FOR OUR RE-MODELED KITCHEN AS WELL AS OTHER ELECTRONIC EQUIPMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

DEBBY S.
01/2002
5.0
appliance repair
  + -1 more
THERE WERE SOME PROBLEMS WITH GETTING MY PART SO THEY GAVE IT TO ME FREE. I WOULD HAVE RAVED ABOUT THEM, BUT FOR A SERVICE CALL YOU CAN PICK THE DAY, BUT THEY CALL YOU THAT MORNING AND LET YOU KNOW THE TIME. I REQUESTED MORNING BUT THEY SET A 12:30 - 2:30 AND I HAD NO CHOICE.
Description of Work: REPLACED FREEZER DOOR LINING. HAVING SOMEONE COME FOR AN ESTIMATE IS $99 TO BE USED FOR THE ACTUAL WORK SO YOU ARE OBLIGATED TO USE THEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$100

CARRIE B.
11/2001
5.0
appliance sales
  + -1 more
WE DON''T SHOP ANYWHERE ELSE. WORTH THE TRIP FOR THE SELECTION AND KNOWLEDGEABLE SALESPERSONS.
Description of Work: HAVE BOUGHT WASHER/DRYER, DISHWASHER AND MICROWAVE. VERY PLEASED WITH SERVICE AND REPAIR WHEN DISHWASHER MOUNT BECAME LOOSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MATT & LISA M.
09/2001
5.0
appliance sales
  + -1 more
AWESOME! GREAT SERVICE, GREAT PRICES (THEY GAVE A DISCOUNT WITHOUT HAVING TO ASK!), AND THE IN-STORE CUSTOMER SERVICE WAS GREAT! THEY HAVE A HUGE ELECTION AS WELL!
Description of Work: PURCHASED DISHWASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2001
4.0
appliance sales
  + -1 more
THEY ARE PROMPT AND FOLLOW THROUGH ON WHAT THEY SAY THEY ARE GOING TO DO
Description of Work: BOUGHT A RANGE AND THEY DELIVERED IT

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

08/2001
4.0
appliance sales
  + -1 more
THEY ARE VERY NICE AND DO A GOOD JOB
Description of Work: BOUGHT A BUNCH OF THINGS FROM THEM TV, REFRIGERATOR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

08/2001
5.0
tv repair
  + -1 more
THEY SEEMED VERY GOOD AND THE COMPANY IS GREAT THEY KEEP A HISTORY ON FILE TO HELP CUSTOMERS AND THEY HAVE GOOD WARRANTY POLICIES
Description of Work: THEY CLEANED AND ADJUSTED SOMETHING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2001
5.0
appliance sales
  + -1 more
VERY GOOD AND MOVING TO MILWAUKEE AVE
Description of Work: SOLD APPLIANCE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELAINE B.
08/2001
5.0
appliance sales
  + -1 more
VERY EFFICIENT. GAVE US A LOANER UNTIL OUR MODEL CAME. VERY PLEASED WITH THEIR HELPFULNESS.
Description of Work: PURCHASED STOVE, REFRIGERATOR, MICROWAVE STORE DELIVERED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2001
5.0
appliance sales
  + -1 more
I LOVE THEM. GLAD THEY'RE RELOCATING. A PLUS ALL THE WAY.
Description of Work: BOUGHT WHOLE LOTS OF APPLIANCES OVENS, COOK TOPS, KITCHEN SINK, WASHER, DRYER, TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2001
5.0
appliance sales
  + -1 more
DID KNOW WHAT THEY WERE DOING. THEY WERE GREAT.
Description of Work: BOUGHT WASHER, DRYER AND ICE BOX

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Heating and Air Conditioning,
Stereo and Home Theater Systems,
TV Sales,
Electrical,
Appliance Repair - Small,
Water Heaters,
TV Repair,
Kitchen and Bath Remodeling,
TV Service - Satellite,
Electronic Gadget Repair

FAQ

Abt Electronics is currently rated 4.7 overall out of 5.
Abt Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abt Electronics does not offer free project estimates.
Yes, Abt Electronics offers eco-friendly accreditations.
No, Abt Electronics does not offer a senior discount.
No, Abt Electronics does not offer emergency services.
Yes, Abt Electronics offers warranties.
Abt Electronics offers the following services: Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.
Ask for details.

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com