Abt Electronics

We knew what we wanted and what we wanted to pay so the experience was quick and easy. We negotiated our price and ordered the items after shopping around. We also paid to have an old refrigerator removed which went well. We have had to call for service twice on the dishwasher - once out of warranty. However, since it was the second call for the same dishwasher (GE Profile- stainless) my husband insisted there be no charge. Overall, happy with the company.

Marvelous. The salesman didn't try to talk me into, or out of, anything; he was very cooperative in showing me those washers that had the features I wanted. The installers came on time, and even made friends with my dogs. They even flushed out some crud that was blocking my hot-water intake valve; the washer fills even better than the old one did! I've bought all of my appliances and almost all of my electronics from Abt. No muss, no fuss, just good prices and great service. Thanks, guys!

Great experience. Consulted with two sales people to learn about HDTV options. Reviewed lots of HDTV LCD and Plasma options. Abt has a diverse array of products on site, so lots of opportunity to play before purchasing! Did request to work with a second salesperson who connected with us better. (There are many associates available to help you, be sure you find someone who serves you best.)

I am so happy I discovered them, on recommendation of my neighbors when we moved to Chicago. They have always matched the best price I could find, they give trustworthy advice, and they are quick to come out if there is anything wrong, even where it might not have been necessary. Their repair service was happy to tell me how to hook up a turntable to my stereo (which was not purchased from ABT). Their delivery service is punctual and accomodating. And their showroom is gorgeous. ABT is my favorite Chicago retailer.

ABT does a great job. They are friendly and punctual.

They provided excellent service. Their customer service was really good. They were reasonably priced too. I would recommend them.

We have found our purchase and service experience with Abt to be very good. We definitely would consider them again for any appliance purchase.

Salesman had great knowledge about the products, and he was available for questions throughout our installation process as well as keeping us within budget. Everything was delivered and installed as expected. Great experience.

I ordered and had delivered and installed a new washer/dryer combination. They were extremely helpful on the phone as I was selecting the models and placing the order. They called with a delivery time, were there right on time, suggested alternative (and much better) installation plan, removed the old appliances. I could not be happier.

It was the last weekend of the tax break for purchasing energy efficient appliances. they were very crowded. we were looking at the televisions to decide which one to purchase. Requested that they deliver in the evening. They have built their own recycle plant for appliances. They removed an old console tv. They charged $49.00 to install the television which consisted in my case plugging it in and running the channel program. I requested a PM delivery. The day of the delivery I received a call at work telling me they would be delivering between 11:00 am and 2:00pm. I had to change the delivery date. I would have been helpful if they would have said we cannot guarantee any delivery time.

Sales rep was ok. She kind of steered us towards certain products. Seemed as though they must get more commission for selling certain brands. Other than that was very helpful. Prices can't be beat!

They were great! When I had trouble with the Wolf Range, they came out at the time and date agreed to and also informed me that the stove was still under warranty and there was no charge.

Their service is really incredible. They go out of their way to help. The only downside of this experience for us was that the one installer was actually a little grumpy......indicating doubt during the entire install process of whether the product would actually work in the space provided. I think he was less experienced than the person that had been in our home two days earlier and the other installer working with him. In the end, there were no issues and everything has worked beautifully for the last couple of months. I've used this company before (washer/dryer purchase and install) and won't buy appliances anywhere else.

They price-matched with any other brick & mortar store in the area. When I went to pick up the TV at the store, the cashier told me there was no mention whatsoever of me asking to physically pick up the TV. I was advised that on that weekend, there was a special sale and I could be eligible for a free DVD player due to my purchase. When I called my original salesman and left the message inquiring about any special offers, no call was returned.

The sales process was easy. No pressure at all and the salesman answered all our questions. He also suggested the lower priced floor model was a better deal than the new Bosch we were looking at. Delivery and setup were punctual and professional. They also removed our old machine.

I love the store and the people - excellent customer service. Their prices are competivite, but once you pay taxes the competivite price goes away.

They were punctual, careful, courteous and professional.

Outstanding service! On-time and professionally done. Installation crew provided their cell phone number just in case anything was noticed after they completed their work and had departed. Very pleased with the quality of work and the installation crew's professionalism and willingness to answer any questions.

I think everything's summed up above.

Everything was wonderful, we were able to price compare very easily and they are a full service company. Free delivery in Chicago. We were very happy.

Went to ABT on 4/16 to purchase a new washer because of the 15% rebate offered by State of Illinois. Received the rebate for the washer and then decided to purchase the pedestal as well. ABT was giving 15% off for non-energy star products, which made the purchase worthwhile. Found a small freezer, again, not energy star and got the 15% discount on that as well. A delivery date was set up and I paid to have an old refrigerator removed as well. The delivery was scheduled for 4/23/2010 and was told I would receive a call with a 2 hour window of when the delivery would take place. The call came in a few minutes after 7am and the men arrived on time per the predetermined delivery window. It was difficult to get the appliances into and out of my basement. The delivery men were very pleasant and professional and did an excellent job of getting the appliances in and out of my small area. They were even nice enough to help me move things around because the original place I had chosen for the freezer was not working. While one delivery man was helping me move things around for the freezer the other one installed and tested the washer, so things went quickly and smoothly. They were very good about explaining things about the new washer. I would purchase from ABT again.

They are excellent and everyone uses them in this area. I was very satisfied and pleased this last time I used them.

Very professional organization to work with and the best pricing in the Chicagoland area.

Took half an hour, repair part was on the truck. Everything was outstanding. Abt internet sales on their website is world class and the service in the store is legendary.

I've also bought 2 TV sets. They took the old stove out and put in the new one. They are great! They are very nice and customer oriented. Whatever it is they do, they do it well. Prices are good too!