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Abt Electronics

Appliance Sales and Installation, Appliance Repair, Heating and Air Conditioning,

About us

Abt Electronics, founded in 1936, is the largest independent, single-store appliance and electronics retailers in the country. The third-generation family run Abt Electronics provides unparalleled customer service with its team of 1,300 expert staff members at its Glenview, Ill.-based store, which boasts a 100,000 square-foot showroom on 37 acres. The company has been recognized by the Chicago Tribune as the “Top Large Workplace in Chicago” for two consecutive years. Abt services customers nationwide through Abt.com, where customers can receive advice and customer support through the site's live chat feature, email and toll-free phone number. Abt has its own 12,000 square-foot recycling center and features an atrium where customers gain access to its boutique stores-within-a-store such as The Apple Boutique. For more information, visit Abt.com. Additional DBA - Abt Electronics & Appliances. Additional phone number - (888) 228-5800

Business highlights

88 years of trusted experience

Services we offer

Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 176-890 of 890 reviews

Christian E.
07/2013
5.0
appliance sales
  + -1 more
Perfect setup, very clean results, and great price & selection.
Description of Work: Replaced Dishwasher, installed new, and removed old. Replaced Over hood fan, took older one away. Replaced refrigerator & Range; removing both older ones.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Mary & William U.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
arrived on time and promptly checked the dishwasher and found that the machine was operating correctly. He explained why I thought it wasn't functioning correctly. I appreciated the "education."
Description of Work: checked dishwasher and found the electric situation was in fact operating correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Robert G.
07/2013
5.0
appliance repair
  + -1 more
Abt was pretty good, we were happy with them. The delivery and set-up was all free. They put the fridge where we wanted and everything, plugged it in. Couldn't be anything but happy with that. We're totally satisfied with them. We went out there and looked at their fridges and told them "that's what we want", they delivered it to us right away and free and moved it in for us and everything. Everything was 100% how we expected it to go. We were very impressed. THey were as courteous as you can get.
Description of Work: We ordered a fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL C.
07/2013
5.0
appliance sales, small appliance repair
  + 0 more
When my 13 year old over the oven microwave was too costly to repair, the GE repairman gave me a receipt worth $50 towards a new GE microwave. I researched microwave's online and contacted Abt. Since I knew which one I wanted, I ordered it online. Within a few days the installer delivered and installed the microwave. The removal of the old and installation of the new microwave was quick and the installer made sure the area was kept clean. I have purchased large appliances at Abt previously and have always been impressed with their service. I know they stand behind their products and service which provides great peace of mind.
Description of Work: Purchased an over the oven microwave with a vent to replace old microwave. The uninstalled the old microwave and installed the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$456

John S.
07/2013
5.0
appliance sales, heating & air conditioning/hvac
  + 0 more
The installers arrived within the appointed time. Within a half hour, the work was done.
Description of Work: Installed air conditioners

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STEVEN B.
07/2013
5.0
appliance sales
  + -1 more
Bought a new dishwasher. There was a problem leveling leg on dishwasher and leg did not work. Abt came in with a new machine in 4 business days.
Description of Work: Appliance Sales

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN A.
07/2013
5.0
appliance sales
  + -1 more
Very professonal. helped set up wifi connect
Description of Work: Installed new televisions

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vikram B.
07/2013
5.0
appliance sales
  + -1 more
Great job. Showed up on time, amazing install. I would strongly recommend them.
Description of Work: Installation of surround sound and flat screen TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brian S.
06/2013
5.0
appliance repair, appliance sales
  + 0 more
I have bought all of my major appliances in the past from Abt. Each time the installers were prompt, friendly and clean. This was the first time I needed service on an appliance and it was done quickly and within the estimated cost. I would certainly recommend purchasing and servicing from Abt.
Description of Work: There was a small leak in the refrigerator that the Abt service person solved immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Rick G.
06/2013
5.0
tv sales
  + -1 more
Great. Timely and Professional both in store and at our home
Description of Work: Televison purchase and installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Cindi F.
06/2013
5.0
electrician
  + -1 more
They were very good. The service went very well and I would use them again.
Description of Work: We used Abt Electronics. They came out and repaired our refridgerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
06/2013
5.0
appliance repair, appliance sales
  + 0 more
My freezer and refrigerator were not cooling correctly. Abt came and found I had a leak in the system. Parts were ordered, and then replaced when they came in. Technicians were on time and very professional. Cleaned up when they left.
Description of Work: Replaced compressor, heat exchanger and evaporator on 48" built in fridge/freezer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael H.
06/2013
5.0
appliance sales, home remodeling
  + 0 more
They are very reliable. They are competitive on price but their customer is legendary. My wife purchased cook top which did not live up to the expectations from a named brand appliance manufacturer. When she replaced it, they did not have the color available and they arranged things that we’re not without until that arrived even though they were going to end up that it would be used. In the back wall of their customer service area says “If the request is reasonable, the answer is yes.” and they live up to that. Their generation is absolutely great. One thing I noticed is that they are now a national company that got a website and they are showing up as providers for prices on the game shows listed on their website.
Description of Work: I used Abt Electronics to remodel my kitchen and we bought appliances from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel S.
06/2013
5.0
appliance repair, appliance sales
  + 0 more
Our older Bosch dishwasher broke and we decided it was time for a replacement. After during research online we decided on a particular Kitchenaid model. We went to place an order online but the installation options were confusing. However, when I called in to place the order the sales rep arranged for everything and actually charged us less than the prices listed online for installation. The installation itself went very well; the installer was professional and did a good job of cramming the new dishwasher into a very slightly undersized hole. Despite this the end result of the installation was fantastic and the fact that the dishwasher didn't "quite fit" is entirely invisible. The process took about an hour, and the dishwasher works perfectly. There was some confusion about when the installer arrived. I originally asked the installer to come in in the morning, but later I had to make an appointment. I tried to update the time to have the installer come later, but the message didn't make it. As a result I had to do a bit of juggling to make sure everything happened when it needed to happen.
Description of Work: Deliver and install a new dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

M Susan R.
06/2013
5.0
appliance sales
  + -1 more
Abt Electronics has everything you could think of. They have all the range that you would need. They built such a loyal customer based business. They are so good on service. They are absolutely unbelievable.
Description of Work: I bought my refrigerator from Abt Electronics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

KATHRYN S.
06/2013
5.0
appliance repair, appliance sales
  + 0 more
No complaints. Prices are higher but worth it for great, reliable installation and servicing. Will only use ABT from now on.
Description of Work: 1)stackable washer/dryer purchase & installation 2) online purchase of stove 3) installation of stove 4) repair of venting hose from dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

GARY M.
06/2013
5.0
appliance repair, electrician, small appliance repair
  + 1 more
Abt Electronics does good work. The price was reasonable. They do a beautiful job, they don't scratch anything. The work is guaranteed, they come out see what the problem is, and as soon as the part comes in they come out and install it.
Description of Work: ABT Electronics installed all new appliances except the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

CAROLE S.
06/2013
5.0
appliance sales
  + -1 more
Every thing went well, delivered on time.
Description of Work: I bought a new washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Todd R.
05/2013
5.0
appliance sales
  + -1 more
Excellent company. Leslie King was our contact. She helped us customize our choice of appliances, and made sure we were happy. She genuinely cares. Every single person from Abt that showed up at our condo was knowledgeable and conscientious. Especially Ken. Expert installation. My kitchen renovation was a nightmare. They eased the pain. I will never buy an appliance from anywhere else.
Description of Work: They sold me a fridge, cooktop, stove, dishwasher and disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JOE A.
05/2013
4.0
appliance repair, appliance sales
  + 0 more
The repair was fine and done quickly. However, they gave me a time frame of when they would be there and were over an hour late, and never even bothered to call to tell me the serviceman was hung up at another client.
Description of Work: Fixed igniter on Dacor oven, and replaced front panel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$200

Susan C.
05/2013
5.0
appliance sales
  + -1 more
Last repair to dishwasher was not charged to us. When we went to purchase a new Refrigerator, the sales person asked about out other purchases. She was so kind and got us in touch with the sales rep for Meile. We have been satisfied with our experiences at ABT. We have purchased many items from them.
Description of Work: we purhcased a Meile dishwasher, it has required several repairs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Jeff G.
05/2013
5.0
appliance sales
  + -1 more
Pricing was excellent. Installation was prompt and professional. Abt is willing to work with you based on budget and preferences.
Description of Work: Installed a custom kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Dorothy M.
05/2013
5.0
appliance repair, appliance sales
  + 0 more
I hate to wait longer than I wanted to have someone come out ( one week which is a long time without a dryer) but when he came he was ontime, professional, and able to repair the dryer. Also, they are supposed to call the morning of the service call and tell you when they are coming within a two hour window. Both times no one called and so around 10:00 I called and then they gave me a time.
Description of Work: Repaired my dryer ( and recently repaired my dishwasher)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220

MOHIT S.
05/2013
5.0
appliance sales
  + -1 more
Perfect and professional.
Description of Work: Bought dish washer. In and out quick with different guys for recycling old and install new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David G.
05/2013
5.0
appliance sales, gas grill repair
  + 0 more
Overall the company was very good and responsive. The only downside was that the first team that they sent to the house was not prepared to remove the grill from our second floor and the driver was not professional. We spoke to a manager while they were in our home and they sent out another crew to remove the old grill 2 days later. The second crew was terrific.
Description of Work: Removed an old gas grill and installed a new gas grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Heating and Air Conditioning,
Stereo and Home Theater Systems,
TV Sales,
Electrical,
Appliance Repair - Small,
Water Heaters,
TV Repair,
Kitchen and Bath Remodeling,
TV Service - Satellite,
Electronic Gadget Repair

FAQ

Abt Electronics is currently rated 4.7 overall out of 5.
Abt Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abt Electronics does not offer free project estimates.
Yes, Abt Electronics offers eco-friendly accreditations.
No, Abt Electronics does not offer a senior discount.
No, Abt Electronics does not offer emergency services.
Yes, Abt Electronics offers warranties.
Abt Electronics offers the following services: Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.
Ask for details.

Contact information

1200 N Milwaukee Ave, Glenview, IL 60025

http://www.abt.com