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Norm's Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Our goal is simple; we want you to be delighted! Our future depends on long-term relationships with our valued customers. So, here's what we promise. At Norm's Carpet Cleaning we're committed to providing prompt and courteous service, an honest evaluation of your cleaning needs, and the highest quality workmanship. Our first class service is unsurpassed in the industry. Superior quality along with our competitive pricing add up to the best value available in carpet, tile, grout and upholstery cleaning. As visitors in your home, rest assured that we will treat your belongings with care and your home with the respect that you deserve. Local & family owned.

Business highlights

48 years of trusted experience

Services we offer

Residential, commercial, carpet, spot removal, tile, grout, rug, upholstery, pet odor removal, garage floor, RV, aircraft, auto interior & floor cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.891 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-91 of 91 reviews

Eric T.
07/2016
5.0
carpet cleaners
  + -1 more
perfect job...Thanks!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Kris P.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Holly M.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had two gentlemen from Norm's Carpet Cleaning come to clean my family room and area rug. They came on time (called before they arrived) and were extremely polite and respectful. All my questions were answered and they did a fantastic job. Carpets looked great once they were done and I will definitely use Norm's again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

brian A.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned almost every carpet including two stairways in our home plus two chairs. They first treated the carpet and stains, then they scrubbed the entire carpet and finally did a water extraction. The carpets have never looked cleaner. They took there time to do a thorough job. Entire job took about 4 hours. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Therese B.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did the best job of any carpet cleaner I have ever used. They were polite and professional. They helped me move back small pieces of furniture. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Rocco D.
05/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpets look great. Very professional in attention to details
Rating CategoryRating out of 5
Yes, I recommend this pro

Julieann S.
03/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were quick to respond to my call. The delivery of the carpet was on time.
Rating CategoryRating out of 5
Yes, I recommend this pro

williams J.
11/2012
5.0
carpet cleaners
  + -1 more
Simply great job performed
Description of Work: We recently used Norms for our carpet cleaning service. Two carpet cleaning technicians promptly arrived at noon. Both were very professional and courteous. They measured each room, and quoted us a very acceptable offer. We used a 10% off coupon available on Angies list. The technicians completed the work in a very timely matter. Would highly recommend this company. Great service great results and great experience. Thank you Norms and Thank you Angies list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Tina S.
02/2012
5.0
carpet cleaners
  + -1 more
see previous blurb I wrote..
Description of Work: I hired this company t come to my house, pick up my 7 rugs of various sizes, take them away, clean them with non-toxic cleaning agents, and return them to me 2 weeks later. I asked them to change the way they roll the rugs in order to have the corners of the rugs lie flat. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Walter M.
08/2011
4.0
carpet cleaners
  + -1 more
Good job, would hire again
Description of Work: Clean porch carpet. spots remained, called, came back, spots remaimed, came back, removed spots excellent service, wanted us to be happy, we are

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Don E.
08/2010
4.0
carpet cleaners
  + -1 more
My wife was satisfied.
Description of Work: We used them at the time they were changing ownership, he was just about to retire. They cleaned the carpets for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS F.
08/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I felt their prices were reasonable. I requested their services for the upholstery cleaning and they saw the spot on the rug and they offered to get that cleaned for us at no additional cost to us. They gave prompt and courteous service and I liked the fact that the owner was here on site and he was working with his assistant.
Description of Work: They cleaned 2 sofas, 2 chairs and they spot cleaned a rug. They cleaned our carpet area rugs about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wes F.
08/2010
4.0
carpet cleaners
  + -1 more
I used them prior to the new ownership and they were great.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha M.
08/2010
4.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: They spot cleaned the carpeting where my dogs had been sick.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

BOBBIE M.
08/2010
4.0
ceramic tile
  + -1 more
He was super nice and we talked about doing some other work in the house. I felt he was a little high on his price though.
Description of Work: They came out to give an estimate to clean the tile in the shower.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DANIEL & SANDRA D.
03/2010
5.0
carpet cleaners
  + -1 more
It was excellent. He was always on time. My carpet was really dirty and I hadn't had it cleaned for a number of years. There were spots that didn't come out the last time it was cleaned that they got out. It looks like new brand carpet. He has a pleasant voice and a pleasant manner over the phone.
Description of Work: They cleaned the carpet in our living room, family room, and hallway. The carpet is about 20 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1144 E State St A 250, Geneva, IL 60134

http://www.normscarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing

FAQ

Norm's Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Norm's Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Norm's Carpet Cleaning offers free project estimates.
Yes, Norm's Carpet Cleaning offers eco-friendly accreditations.
Yes, Norm's Carpet Cleaning offers a 10% senior discount.
No, Norm's Carpet Cleaning does not offer emergency services.
Yes, Norm's Carpet Cleaning offers warranties.
Norm's Carpet Cleaning offers the following services: Residential, commercial, carpet, spot removal, tile, grout, rug, upholstery, pet odor removal, garage floor, RV, aircraft, auto interior & floor cleaning.

Contact information

1144 E State St A 250, Geneva, IL 60134

http://www.normscarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM