Brookside Home Improvement

Their quote was much higher than other roofers in my area. Estimate was twice as high as the other five roofers. He gave me an estimate without even getting on roof.

Eric, of Brookside Home Improvement, was great to work with. His communication and responsiveness was excellent. All of the work was explained thoroughly and was easy to schedule. The crew arrived exactly on time each day and did a fantastic job. We would gladly work with Brookside again and highly recommend!

They did a great job. Professional and friendly.

The owner Eric was a pleasure to work with he came out and measured my windows. The process went smoothly and was completed in the time frame as promised. The installers Burgeshaw ( spelling -? ) and his co- worker arrived on time and immediately starting working. Cleaned up all debris and did a great job. You will not go wrong in hiring this company . I will hire them again when I start the next phase of my remodeling project.

Everything went very well from beginning to end. Eric came out to give me an estimate within days of my phone call. He was very friendly and informative. The work was done when scheduled. I was at work but when I came home everything was cleaned up and the gutters and everything looked great. One elbow was missing and when I called about it it was taken care of the next day.

The entire process (i.e. estimate, order, old window removal and new window installation) was quick and painless. Installers were punctual and efficient. Very pleased with Brookside Home Improvement. Would highly recommend this company.

They were very fast. I thought it was going to take all day, but the two of them did a great job and did so very quickly. You want people to get in and get out, and they did their job very professionally and even cleaned the window wells.

Project went great. I worked with a number of well established siding/window companies to get proposals. Received 6 bids for the siding work. What stood out about Eric, the owner of Brookside, is that his crew could also do the deck,roof,front canopy and pergola that I wanted done in order to complete the exterior renovation of my 120 yr old two flat in Chicago. His price for just the siding with insulation panels and house wrap was in line with other bids. Not the highest or lowest. All of the contractors required that I hire an asbestos abatement company to strip two layers of old siding before they would start the project. Eric was very patient in sitting down with me to review and plan the project during four appointments. I presented sketches of what I wanted and we refined the final proposal to detail the final contract. I must give a special shout-out to his two hands-on project managers. First, Josef, the master carpenter and his crew that did all the carpentry work before the siding crew came in. This included my elaborate design for the 13' craftsman-style wood canopy over the front door, the elevated side deck from the kitchen to the side yard, the 10' high pergola to hold grape vines in the rear yard and a new roof with skylights to replace the old, existing roof over the porch. He also installed a new window next to the front door. All of the projects were done to my very specific detail and are of the highest quality. They always verified the details that I wanted before construction was done. This is a very important quality if you want to get exactly what you want without rework. The next commendation I must give is to Bogdan, the very talented craftsman that performed the complete siding project with his assistant. Again, I had very specific requirements that were detailed in the contract along with a detailed sketch. He also verified the details as the project proceeded and consulted with me on modifications that he thought would improve the final outcome. Keep in mind that all this exterior work was performed over this winter and there were only a few days that they said were too cold to work. Even under these harsh conditions, all of Brookside's workman performed without complaints, at least to me. These guys have been working for Eric for years and know what they are doing. I feel comfortable giving a very high recommendation for Brookside Home Improvement.

They were professional, clean, friendly, and hard working. The project went smoothly and was completed quickly to a high standard.

No issues at all, the work was done in just a few days. We'll be calling them for soffit and window work and additional siding work in the spring!

I had a lot of estimates and brookside was the most inexpensive and I was a little fearful because I only found them on the internet and didn't know someone that they did work for. But the gentleman came over and what I loved most about him is he was not pushy at all. He bought samples with him and was very professional. I was extremely satisfied with their work and I would highly recommend them. You won't be sorry.

Both jobs turned out great. They've done work for family members before. The workers did an excellent job. Brookside worked with the village to make sure everything was code compliant. I really couldn't be happier. There's other outfits that are cheaper, but you get what you pay for. They did exactly what I instructed them to do. The roof and garage are perfect.

The work and workmanship were fine. However, when the old siding was removed, there was unexpected "Extensive" termite damage that needed emergency repairs, including the need to build temporary supports to keep a wall from collapsing (No wonder my 100 year old frame dwelling was drafty!) Brookside responded quickly and professionally. The unexpected repairs were done quickly and safely. They cleaned up all the debris, carted off the trash, and gave me a restored, safe home.

The installation went perfectly. I have used Brookside on and off for over 15 years. Having various outside work done from every window in my house, roof, soffits, siding on dormer. I will not hesitate to call them again. I would say their work is exceptional

Everything went great, from prompt communication to estimation of work duration, to the quality of the work itself. I would hire again for sure.

It turned out fine and everything went well. They did a good job. They may have been a little sloppy in their clean-up. I think it was a little too early in the year and we had to reschedule. It cost more because, I had to have the whole house done. I paid the rest of it. I had to pay $1404. The quality seems to be good, it seems to be holding up good. He was prompt, and had to go through Angie's List to get a date. They were right on time and very professional. They could have cleaned up a little bit better.

The workers were on time and they did a great job. What I did not appreciate was having an additional $200.00 added ouside of the contract. I obtained the permit. My village requires that contractors register with them. I have nothing to do with that aspect of it. Why I am supposed to pay for the contractors cost of doing business is not clear to me. It does not seem legitimate or fair.

Went fine - there were some installation issues with my roof / house because it's 120+ years old, and not square in places, but the guys got it done and it's doing a good job of moving water away from the foundation. The only complaint I have is that they left screws, pieces of metal, old gutter brackets and nails in my driveway and one side of my house, so clean up could have been a lot better.

I thought they did a very nice job, however, I found out instead of going directly into the ground where there had been a gutter that went straight down, they used a plastic piece and the water bursts up from it. They never checked to see if the water would go down normally as it did in the past. I called them twice about it a few days later after it rained and they told me it was up to somebody else to come and clean it out but it wasn't stopped up in the first place. He told me they could come out and replace it but they would charge me $200. It was only about a foot long piece and they wouldn't do it. We had no trouble with them while they were here and would've given them a good review but the fact that they weren't willing to come out and make it correct bothers me. The men were very nice and did a nice job while they were here but the owner would not make it right. I thought it was expensive but also thought if I got a reputable company it would be worth it. I will never recommend them.

They were terrible they charged me four times as much, they should be D-listed.

We did not use Brrokside to reroof our house, but Eric came quickly to see the house and provided a quote, which seemed reasonable. He was personable and professional.

Eric from Brookside is very friendly and understanding. He took his time in explaining thing and answering any questions that I or my wife had and he kept checking in with us before, during and even after work was being done. When I originally called to make the appointment to have work done they we extremely busy and had long list of job ahead of mine and he did warn me about a long wait time till my job time would come around. When it was time for my job to be taken care of a time was set for the crew to show up and take care of it with no problems. The install was very quick and smooth and the crew was here in gone in a flash. Other than the new gutters being in place there was almost no indication that they were there. A few old nails and screws were found on the ground from the old gutters and that was it. New gutters and downspouts look and work great. There was a problem that developed from the placement of a new downspout, it was creating an ice hazard from water running off from melting snow where there wasn't one before. I called Eric about it and he had it fixed in a day at no charge. Now there is no more problem and everything is working great. I would defiantly use these guys again.

The project went very well from beginning to end. Eric was punctual and professional. Did a nice job of accommodating my schedule. The guys who did the work were also punctual, professional and friendly. Left everything clean. I definitely would recommend Brookside, and would use them again.

From start to finish Eric Peck was a true professional. He always arrived on time, completed work within deadlines, communicated honestly and clearly along the way, and explained every step. Our frame house is over 100 years old. On the main floor we have plaster, which would necessitate having to drill holes, blowing insulation approximately every 12", and then patching the holes. We did not want to do that, so we opted for removing our very old siding, blowing insulation from the outside, rewrapping the house, and residing it. We had several possible scenarios for the rewrapping, insulating, and siding for our home, as we had no idea if some of the levels of the house had siding within our walls. Eric priced out each of those situations. When the final determinations were made, the costs were again clearly communicated. Our home looks amazing. Every detail is just lovely from the corners to the wrapping around windows and doors; we could not be happier. We finally have curb appeal! Eric gave great suggestions and provided us with many option. The only negative that I can think of is that custom colors, which really are the trendy colors right now (charcoal, navy, deep green, etc) were an additional cost; whereas, for the other quotes from other companies they were not. To be fair, the other companies' quotes were higher, so perhaps they lumped that additional cost into their pricing. Our gas line to our grill was damaged, but it was repaired within the set time frame. Additionally, Eric suggested that I did not pay the last $200 of our bill until it was repaired to our satisfaction. I appreciated that greatly, and there was no issue with the prompt fixing of the line.

they did all seven windows and everything else in approximately six hours or less. I was surprised it being below 20 outside it only got down to like 63 inside while they were taking old windows out and putting new ones in before the insullation and capping was done...within a few hours after they left it got up to 68 in here...not bad for just having space heaters so if you have regular heat even better...I highly recommend them and plan to use them again when I am able to get my back porch windows done...have to save up some more money for that job. When they came out in October to give me the estimate and measure the windows they said they should be able to do it sometime in December but it depends on weather that stops them sometimes rain,snow, too cold,etc...they were able to do it on January 20 and would have done it a week earlier if I didn't have an eye doctor appointment scheduled so pretty close to their guessed time frame...within a few weeks which weather conditions are out of their control so I think that is pretty good. I highly recommend them and plan to use them again for my porch windows