ORIENTAL RUG HAND WASHING, CLEANING, REPAIR, RESTORATION, STORAGE, PADDING, SOIL RETARDANT, APPRAISALS, RE-WEAVING OF ANTIQUE TAPESTRIES, RUGS, EUROPEAN TEXTILES AND CARPETS. MOTH TREATMENT FOR RUGS
Description of Work: Excellent work--cleaning and repair of three large oriental rugs, plus provided new underpad for largest of the three. Placed rugs in original locations and returned all furniture to appropriate positions.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$869
Lois R.
08/2015
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
unknown
Description of Work: I purchased a new Kilim rug from turkey. A few years ago I bought a larger rug from Afghanistan from minasian. Both rugs are stunning and perfect. They also shampooed a rug I bought elsewhere. And I decided to return the rug I bought elsewhere because minasian could not get out the smell. At minasian they did not charge me to clean the rug I bought elsewhere since they could not remove the smell!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
ERNESTINE A.
08/2015
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
unknown
Description of Work: Cleaned and mended several rugs. I will look for a less expensive rug store.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$600
Victor B.
07/2015
4.0
oriental rug cleaning
 + -1 more
.
Description of Work: While the general cleaning of the rugs was fine, they made no attempt to make minor repairs (fringe replacement etc) or even discuss with me what they might suggest to maintain the quality appearance of my oriental rugs. I have my rugs cleaned every year (first time in Chicago since moving from DC) and I am accustomed to a more complete customer service experience. I also thought communication was lacking in that they picked up ten rugs and I never heard from them until I called to see what the cleaning schedule might be. As I said the cleaning service was fine but I will look elsewhere this year.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$800
Linda K.
03/2015
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
unknown
Description of Work: I had an oriental rug with active moth larvae. Minasian treated it in a special chamber in which the temperature is dropped to sub zero, thus killing the eggs without the use of chemicals. Then they hand-shampooed the carpet. Service was excellent. In addition to the Angie discount, I also received a senior discount and a free appraisal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Marilyn B.
02/2015
5.0
oriental rug cleaning
 + -1 more
unknown
Description of Work: Picked up, evaluated condition and cleaned a 9x12 family heirloom oriental rug. They then delivered it to a niece. All went smoothly. Niece and I are both very happy. Minasian is a first rate source for the care of fine rugs in the Midwest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$496
James B.
10/2014
5.0
oriental rug cleaning
 + -1 more
.
Description of Work: Moved furniture, picked up rugs. Carefully inspected rugs and the thoroughly hand washed and dried them. Did some repair work on one rug. Kept the rugs while some painting was done at home and returned them at our convenience. Repositioned furniture. Friendly and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James B.
10/2014
5.0
oriental rug cleaning
 + -1 more
.
Description of Work: Cleaned and small repairs on three 100+ year old family rugs.... 18 ft Sarouk...16 ft Nain.... 8 ft Bokkura. Cat urine....dust from fifteen years since last cleaning. | |Quality of cleaning and repairs was outstanding. Will always and only use them in future. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2
Ann K.
09/2014
5.0
oriental rug cleaning
 + -1 more
unknown
Description of Work: Picked up, cleaned and delivered a Turkish rug that neede hand wash. I have they clean all of our rugs. They are terrific.
I cannot remember the price, but I remember that it was appropriate. They moved all my furniture and put it all back! The quality and service were both excellent. When they were done they had lowered the price by $200!
Description of Work: They cleaned two area rugs for me. They also trimmed them to size and added borders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LINDA L.
09/2007
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Excellent service. I was quoted two weeks and received a call after ten days saying the rug was ready. It looks beautiful. Also, I accidentally left my grocery cards there and they called me and mailed them out promptly. Their price was very reasonable. I will definitely use them again.
Description of Work: I brought a small hall rug in for cleaning after a storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$52
Catherine B.
08/2007
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Minasian did an excellent job cleaning my rugs. After the first cleaning of one of my rugs they detected a pet odor and called me about it and cleaned the rug again for no extra charge. I dropped the rugs off myself which resulted in a 20% discount. The rugs were done within the 2 week time period promised. I also purchased 2 rug pads which they cut to the exact same size as my rugs. I was very happy with this company.
Description of Work: Minasian cleaned 2 large oriental rugs (5 x 8 & 8 x 12). Project cost includes cost of 2 rug pads.
They did a great job. They were extremely reliable, came when they said they would, returned the rugs when promised, and did an excellent job on both the cleaning and repairs. Their delivery men were very polite. One even offered to sweep (and mop!) the floor after they pulled one of the rugs up because the mat underneath had deteriorated and there was a lot of dust.
Description of Work: They cleaned three area rugs - and repaired two of them. On one rug they replaced the fringe, and on another they repaired damage to the sides.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
JANET J.
03/2007
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
The service was wonderful and the employees were always very knowledable and nice. The rugs turned out great!!!
Description of Work: Five rugs were cleaned and deodorized. I also ordered three rug pads.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
SYLVIA B.
12/2006
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
They picked up the rugs at the promised time and brought them back at the promised time. Each time I received a confirmation call the day before pick-up and delivery. The gentlemen collecting and returning the rugs were exceptionally polite. Minasian prices are a great deal cheaper than any other oriental rug cleaner. Their work positively surpasses other local companies.
Description of Work: Excellent. They cleaned two Oriental rugs that I have had for 20+ years. The rugs have been cleaned by other companies and never looked as good as the Minasian cleaning. This cleaning was very challenging as my dying cat preferred this rug, over wooden floors, for her illness. They did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
MAYA R.
06/2005
4.0
carpet cleaners, oriental rug cleaning
 + 0 more
THEIR CUSTOMER SERVICE IS GREAT, AND THEY SPENT SOME TIME HELPING ME DETERMINE THE BEST WAY TO DISPLAY MY RUG ON THE WALL. THEY RECOMMENDED A VELCRO METHOD, USED IN A LOT OF MUSEUMS TODAY, WHICH IS WORKING WELL. I WAS VERY CONCERNED THAT THE REDS IN THE RUG WOULD RUN, BUT THEY ASSURED ME IT WOULD BE HAND WASHED TO AVOID THIS. I KNEW I WAS TAKING A CHANCE HAVING THE RUG CLEANED, HOWEVER THERE ARE NOW SEVERAL SPOTS ON THE RUG THAT ARE VIRTUALLY WHITE RATHER THAN THE TAN BACKGROUND (ALMOST SHINY). ALSO, ALONG ONE EDGE OF THE BORDER THE REDS APPEAR TO HAVE RUN. I THINK THE RUG NOW HAS A VERY UNEVEN COLOR APPEARANCE, ALTHOUGH IT IS PROBABLY MUCH MORE OBVIOUS TO ME, BECAUSE I KNOW WHAT IT LOOKED LIKE BEFORE THE CLEANING. I'M NOT SURE ANOTHER COMPANY WOULD HAVE DONE ANY BETTER, BUT IF I COULD DO IT OVER AGAIN, I WOULD NOT CLEAN THE RUG. WHEN I PICKED UP THE RUG, WE UNROLLED IT AND THERE WERE 3 OR 4 AREAS WHERE CUT THREADS HAD NOT BEEN REPAIRED. THEY FINISHED THESE REPAIRS WHILE I WAIT
Description of Work: I HAVE A 4 X 6 RED AND TAN GEOMETRIC PATTERNED RUG, HANDWOVEN BY AURACANIAN INDIANS IN SOUTH AMERICA, CIRCA 1950. I WANTED THE RUG CLEANED SINCE IT HAD BEEN IN STORAGE FOR 40+ YEARS, AND THEN PREPARED SO THAT I COULD HANG IT ON THE WALL. ALSO SOME LOOSE THREADS NEEDED TO BE TIGHTENED. THERE WERE SOME SPOTS WITH UNKNOWN STAINS.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
JOHN F.
05/2005
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
REASONABLE PRICE. VERY GOOD WORK. QUICK TIME FRAME, >1 WEEK.
Description of Work: ORIENTAL RUGS; HALL RUNNER AND AREA. CLEANED AND TWO REPAIRS TO RUNNER.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
JOYCE G.
04/2005
5.0
carpet installation, oriental rug cleaning
 + 0 more
THEY WERE VERY INFORMATIVE, DID EXCELLENT WORK AND COMPLETED IT ON TIME. I WAS VERY PLEASED. THE PRICE WAS NOT CHEAP, BUT I BELIEVE IT WAS WELL WORTH IT.
Description of Work: 2 OLD ORIENTAL CARPETS WERE CLEANED AND ONE WAS EXTENSIVELY REPAIRED. HOLES WERE REPAIRED AND SOME UNRAVELING ON THE ENDS WAS STOPPED WITH SOME STITCHING.
THEY PICKED UP AND DELIVERED THE RUGS BACK TO ME AND THIS WAS INCLUDED IN THE COST GIVEN. PROMPT, CAREFUL AND DID AN EXCELLENT JOB.
Description of Work: CLEANED THREE RUGS AND REPLACED FRINGE ON ONE OF THEM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
KATHRYN H.
05/2004
5.0
carpet installation, oriental rug cleaning
 + 0 more
I HAVE AN ANTIQUE ORIENTAL RUG THAT HAS BEEN IN MY FAMILY FOR OVER 80 YEARS. IT WAS IN NEED OF REPAIR AND RESTORATION. I CALLED AND CALLED OTHER PLACES AND WAS NOT SATISFIED WITH WHAT THEY WERE SAYING. I EVENTUALLY LET A COMPANY SERVICE THE RUG. THEY TOOK 3 MONTHS TO CLEAN IT AND KEPT FORGETTING TO CONTACT ME ABOUT AN ESTIMATE FOR REPAIR. EVENTUALLY, THEY TOLD ME THE RUG WAS WORTHLESS AND THAT I SHOULD THROUGH IT OUT!!!! NOT SATISFIED WITH THAT ANSWER, I CONTACTED THE DEALER WHERE MY GRANDPARENTS HAD LONG AGO PURCHASED THE RUG. THE COMPANY HAD JUST BEEN BOUGHT OUT BY MINASIAN. I SPOKE WITH 'TOM' WHO ASSURED ME THEY SPECIALIZE IN RESTORATION AND IMMEDIATELY ARRANGED FOR PICK UP. I HAD AN ESTIMATE WITH IN A WEEK, AND IT WAS A PRICE BEYOND MY WILDEST DREAMS...FOR THE GOOD! I OK'D THE ESTIMATE FOR REPAIR AND WITHIN ANOTHER 10 DAYS, MY RUG WAS BACK.
Description of Work: CLEANED, RESTORED AND REPAIRED ORIENTAL RUG.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Oriental Rug Cleaning,
Carpet Cleaning,
Carpet Sales and Installation,
Antiques
FAQ
MINASIAN RUG CARE SERVICE is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
MINASIAN RUG CARE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MINASIAN RUG CARE SERVICE offers free project estimates.
Yes, MINASIAN RUG CARE SERVICE offers eco-friendly accreditations.
No, MINASIAN RUG CARE SERVICE does not offer a senior discount.
No, MINASIAN RUG CARE SERVICE does not offer emergency services.
No, MINASIAN RUG CARE SERVICE does not offer warranties.
MINASIAN RUG CARE SERVICE offers the following services: ORIENTAL RUG HAND WASHING, CLEANING, REPAIR, RESTORATION, STORAGE, PADDING, SOIL RETARDANT, APPRAISALS, RE-WEAVING OF ANTIQUE TAPESTRIES, RUGS, EUROPEAN TEXTILES AND CARPETS. MOTH TREATMENT FOR RUGS