MINASIAN RUG CARE SERVICE

I called Minasian for a price on cleaning two area rugs. I did not use the pick-up/drop-off service. Service was professional and the rugs were ready in two weeks. There was no problem in having them hold the rugs a few extra weeks due to my schedule problems in arranging pick-up.

The company picked up my 10x14 foot rug, took it to be cleaned, and returned it in a week. They moved the furniture both times.

They were very affordable. They turned them around really fast. I did talk to them about restoration because I have a smaller rug that isn't on the floor that needs some restoration and they told me that they did the work. Once I get off my dust, I will take it across. Part of the reason we took it to them in the first place was because they were on Angie's List. I know that for using Angie's List as a referral, we got some kind of a discount. I don't remember how much that was. They are really close by. I do remember they turned them around really quickly. We had some construction done and the rugs were filled with dust, it wasn't sand or anything, but they got all that dust out. Their price was great. The quality was good. We carried the rugs in at pretty short notice and they took them in. I thought their professionalism was good. We will definitely use them again in the future.

rugs were picked up promptly and returned two weeks later.

Everything went well. I dropped off an picked up the rugs. They did a nice job hand-washing. I felt as though good care was taken.

I had a poor experience with another vendor and bumped into Minasion. They know their stuff. All the work is done by hand with tremendous care and knowledge about how to not only clean, but also repair these rugs.

One of the rugs was damaged in few places so they repaired it. I think the price was fair because I had the coupons. They came and picked up the rugs.

He came quickly and gave me an honest estimate. He told me could fix the rug, but recommended we look at getting another one. He was very nice, and I felt comfortable with him in my home. They seem to have a quality product. I appreciated his candor throughout the process.

Overall my husband and I are very happy with the rug cleaning service provided by Minasian. We asked a lot of questions regarding how the rug was going to be cleaned prior to scheduling pick-up of our expensive silk rug. The gentlemen we worked with was very polite, informative and professional. He said that silk rugs were always hand cleaned with non-harsh, silk safe detergent. Pricing was based on the size of the rug, $3 per square foot, which includes the tassels if there are any. Pick-up and delivery of the rug from our home was included in the cleaning cost. The two man team that came to pick-up and deliver were professional and polite, moving and replacing our furniture as needed. We were told that ancillary products such as rug pads are available at an additional cost and can be delivered with the cleaned rug, if needed. Our rug was returned to us looking like brand new, with a sheen and vibrancy that we had not seen in years.

They took great care with the rug in they way they rolled it up and handled it. They also took really good care of the rug during the cleaning process. Lastly, they put the rug back where they took it from.

The rug looked great. All the colors looked more vibrant than before. All stains were gone. I am very happy with their service.

They quoted me a lower price than the company I've always used in the past, but I was still hesitant. Their more convenient location finally tipped it for me, and I could not be happier. They returned my rugs and they look absolutely showroom new. The delivery guys were fantastic, helped me move my diningroom table and were polite and professional. The work and service Minasian performs should be held up as an example to other companies, carpet or otherwise. A+++++ from me and all my business in the future!

Two very large orientals came back looking beautiful. The two oriental runners were also very clean but one had incurred some damaged in the cleanning process. After a few weeks I emailed the company about the damaged rug. They picked it up quickly, repaired it very well and returnned it to me at no cost.

I called the company based on positive reports on Angie's List. My experience pretty much measured up to all the positive specifics others had written about. It was simple. The person on the phone was knowledgeable, helpful and competent(and friendly). They picked up and dropped off exactly when they said they would, and the guys were the kind of people you feel comfortable letting into your home-professional, careful with your things. They did all the work as promised. We had some serious pet "accidents" and I believe it was the cleaning itself which resulted in the price being a little higher than I anticipated. However, these were high quality rugs, and I was less concerned with a bargain price, than someone treating them properly, and not doing damage. They brought them back rolled, wrapped, and the stains and odors were gone. Worth the money, although I did feel I spent a pretty good amount for three rugs. But one was quite large. I would use these people again, for their knowledge, professionalism and just that they take pride in their work, and have a lovely attitude toward customers. Who can afford to have someone destroy or even just do an "okay" job, when you go to the trouble of having these valuables cleaned? We were surprised, by the way, at how the colors came back to life, and the fringe was white again.

It went great. I brought the rugs in and quite frankly, I'm surprised that no one else on Angie's List mentioned that they sell incredibly fine oriental rugs. Some of the pieces are so exceptional; they are hung on the wall. That was instantly reassuring, because it was obvious that they knew what they were doing. Everyone in the store was pleasant and extremely knowledgeable. The rugs are all hand-cleaned and they haven't looked this good since they were purchased. They were ready early; the cost was very reasonable and the job done was perfect. I would highly recommend them.

The cleaners came and took the rugs, moved all of the furniture out of the way, and then back into place. Within a week, they were back with very clean rugs. They were punctual, worked around our schedules, and always called the day before to confirm. A very professional group.

My 8 X 11' Karastan wool oriental-style rug had a 5-day old red wine stain and a vomit accident. It just arrived back after the cleaning, and looks and smells wonderful. Took 2 weeks but well worth the wait. The colors in the rug are also more vibrant, so even though I vacuum it regularly, dust must have accumulated over the last 3 years during which I had not had it cleaned.

They worked with me on the schedule to pick up my rug. They called me when they said they would. The rug looks like new. They moved all of the furniture and put it back when they returned the rug.

They picked them up (even though I live approximately 25 miles away), cleaned them, deodorized them, brought them back and laid them out where asked. The rugs were gone for about 2 weeks. Scheduling was easy, I got a reminder call re: delivery, very professional. Excellent service, just expensive (I thought). They do use natural methods to clean, do what you are supposed to for oriental rugs, it was just hard to pay that much for rug cleaning.....Very personable.

Excellent. Fast turnaround time, took it in Monday morning, pick up Saturday. The rug has never been nicer, softer, and cleaner. It's great to know to have Minasian near who cleans carpets perfectly and in an environmentally responsible way. We also looked around in the store, they seem to be true professionals who offer high quality who are also involved in Afghan carpet making projects. Highly recommended for oriental rugs.

Terrific! I looked far and wide for an environmentally-friendly carpet cleaner, as I have a husband with severe allergies and a baby on the way, and I don't want chemicals in the house. They clean very "old school" with brushes and natural soaps. They delivered on time, the carpets look and feel great, and best of all, there's no chemical smell. They pick-up too, though I just dropped them off myself. They also were cheaper than some of the "green dry cleaners" in the city, since they specialize in rugs only. I plan on using them again for some other larger rugs.

They were very responsive. I would use them again.

Extremely well. Courteous, professional and on time.

Excellent - prompt pickup at the appointed time. Rugs cleaned within two weeks; prompt drop-off at the appointed time. The rugs look great.

We brought the rugs to the store. A man helped unload them. The rugs were cleaned within 2 weeks. They called us, we picked the rugs up, and they feel soft and look great.