C Sheridan & Sons

WHEN I CALLED TO SEE IF HE COULD COME OUT TO DO AN ESTIMATE -- HE SAID HE WAS REALLY BUSY AND PROBABLY COULDN'T DO THE WORK UNTIL LATER IN THE MONTH (WHICH WAS OKAY, THEY WEREN'T CRITICAL REPAIRS). HE SAID HE WOULD COME THE NEXT DAY TO DO AN ESTIMATE -- I WAITED FOR SEVERAL HOURS BUT HE NEVER SHOWED UP. THEN HE CALLED ABOUT A WEEK LATER AND LEFT A MESSAGE: "DID YOU CALL ME ABOUT DOING SOME WORK OVER THERE? I CAN'T REMEMBER." I DIDN'T CALL HIM BACK. I'M SURE HE'S GOOD AT WHAT HE DOES, BUT HE SHOULD HAVE JUST SAID HE HAD NO TIME.

HIS WORK WAS GREAT. HE REALLY KNEW WHAT HE WAS DOING WITH OUR OLD, FABULOUS, IRREPLACEABLE DOOR. HE TREATED IT WITH CARE AND WITH A CRAFTSMAN'S TOUCH. HE DID SOME QUALITY WORK. HE TRULY STANDS BY HIS WORK AND IS ABSOLUTELY PROFESSIONAL.

A PREVIOUS INSTALLER HAD MANAGED TO PUT IN ONE DOOR AND PRONOUNCED THE OTHERS UNINSTALLABLE DUE TO THE TIGHT DIMENSIONS AND ASYMMETRY OF THE OTHER DOORWAYS. ANOTHER COUPLE DECLINED THE WORK. CHARLIE INSTALLED 6 WITHOUT HAVING TO MAKE ANY CHANGES TO THE DOORWAYS AND 3 WITH SOME ADDITIONAL WORK. THE QUALITY OF THE WORK WAS EXCELLENT AND HE IS A PLEASURE TO WORK WITH.

NOT CHEAP AND NOT FAST, BUT CHARLIE DOES EXCELLENT HONEST WORK. HE REPLACED BOTH DOORS TO THE VINTAGE BRICK GARAGE AND HAD TO BUILD OUT THE DOOR FRAMES BECAUSE THEY WERE EACH 1 1/2 FEET DEEP. HE DID THE SAME FOR OUR BACK EXTERIOR DOOR. THE BASEMENT DOOR WAS TRICKY BECAUSE THE SURROUNDING MORTAR HAD DETERIORATED SO BADLY THAT HE COULD NOT GET AN ANCHOR TO HOLD THE DOOR UP. HE BUILT THE DOOR FRAME FOR THAT AS WELL. IN ALL, IT TOOK ABOUT 1 1/2 WEEKS, BUT HE DID IT RIGHT (THE DOORS LOOK FABULOUS!) AND CLEANED UP AFTER HIMSELF PROPERLY.

ASKED FOR AN ESTIMATE AND RECEIVED A PROMPT REPLY AND ESTIMATE. VERY PROFESSIONAL AND STRAIGHTFORWARD, EVEN IF I CHOSE ANOTHER SERVICE.

unknown

I FIRED CHARLIE HALF-WAY THROUGH THE PROJECT. I WAS WILLING TO HAVE A 10 SQ FOOT HOLE IN MY ROOF IN THE MIDDLE OF WINTER, RATHER THAN HAVE HIM COMPLETE THE PROJECT. IN ADDITION TO BEING LATE OFTEN, HIS WORK WAS EXTREMELY SLOPPY AND UNPROFESSIONAL. I NEEDED TO DOUBLE-CHECK EVERYTHING HE DID; HE TAKES EXCESSIVE SHORT-CUTS, SUCH AS NOT NAILING IN BOARDS. WHEN I HIRED HIM, HE ASSURED ME HE COULD DO THE JOB. HOWEVER, HE CLEARLY DID NOT HAVE THE KNOWLEDGE OR SKILL FOR IT. I HAD TO REPEATEDLY ASK A FRIEND WHO SUPERVISES CONSTRUCTION TO COME EXPLAIN HOW TO ACCOMPLISH TASKS. OTHER PROFESSIONALS, WHO SAW HIS WORK AFTER I HAD FIRED HIM, WERE APPALLED AND UNDERSTOOD WHY I FIRED HIM. IN ADDITION, THEY WOULD NOT TAKE ON THE JOB BECAUSE THEY WERE CONCERNED WITH THE SOUNDNESS OF HIS WORK. THE PERSON WHO FINISHED IT DID INDEED REDO MUCH OF HIS WORK, AT NO EXTRA COST TO ME. I WARN OTHERS AGAINST HIRING HIM UNLESS IT IS FOR A SMALL JOB, AND THEY CAN SUPERVISE HIM CLOSELY.

HE WAS PROMPT AND WAS ABLE TO COME THE SAME DAY TO DO THE WORK. HE PROVIDED TREATED WOOD OF GOOD QUALITY. COST INCLUDED COST FOR TRAVEL.

I CALLED AT THE TIME HE WAS SUPPOSED TO BE AT OUR HOUSE SAYING HE WOULD SHOW UP IN ABOUT ANOTHER HOUR. WE THEN RE-SCHEDULED FOR ANOTHER DATE AND TIME, AND HE NEVER SHOWED UP OR CALLED.

unknown

THANK YOU , THANK YOU, THANK YOU. I CALLED THIS COMPANY ON MONDAY 3/26/04 AND HE CAME THE FOLLOWING DAY TUESDAY 3/27/04 TO FIX MY DOOR.

OUR ONLY COMPLAINT IS THAT HE COULD HAVE CLEANED UP A LITTLE BETTER, BUT WE WOULD DEFINITELY RECOMMEND HIM AND USE HIM AGAIN. WE ALSO LIKED HIS PERSONALITY VERY MUCH.

WE ORDERED IT FROM ANOTHER COMPANY AND HE PICKED IT UP, SANDED IT AND HUNG IT WITH THE OLD DOOR KNOB.

HE WAS FANTASTIC! GAVE A DETAILED PLAN OF THE PROBLEM AND THE BEST WAY TO FIX IT. CLAIMED HE 'COST MORE BUT WAS WORTH IT'. ACTUALLY WAS THE SAME PRICE AS THE OTHER COMPANIES FROM WHOM I RECEIVED ESTIMATES AND WAS WORTH IT. THE DOOR LOOKS GREAT AND I WOULD USE HIM AGAIN.

HE IS A CHARACTER.

MY JOB WAS A SMALL JOB THAT REQUIRED A LOT OF ATTENTION, SO UNFORTUNATELY I WAS LOW ON HIS PRIORITY LIST TO GET IT DONE IN TIMELY MANNER. OTHERWISE, A GREAT EXPERIENCE AND VERY PROFESSIONAL.

SEEMED UNUSUAL. NEEDED ME TO REMIND HIM OF THE APPOINTMENT DATE, AND HE WAS STILL LATE. DECLARED HE NEEDED ARCHITECTURAL DRAWINGS, EVEN THOUGH THE DRAWINGS I PRESENTED WERE ARCHITECTURAL DRAWINGS. HE CLAIMED THEY WERE NOT, AND HE WAS UNABLE TO UNDERSTAND THEM AT ANY RATE. HE BECAME VERY AGITATED FOR NO REASON I COULD UNDERSTAND, AND WE MUTUALLY DETERMINED I SHOULD SEEK SOMEONE ELSE FOR THIS PROJECT

PROMPTLY RETURNED CALL. COURTEOUS. GAVE AN ESTIMATE AND THEN VISITED AND REVISED THE ESTIMATE. PERFORMED THE WORK WELL & PROMPTLY. IT COST MORE THAN I THOUGHT IT SHOULD, BUT I AM HAPPY WITH THE WORK.

CHARLIE THOROUGHLY EXPLAINED HIS CONCERNS, SHARED HIS FINDINGS AND OFFERED HIS OPINIONS. HE WAS VERY POLITE AND COURTEOUS AND WAS A PLEASURE TO HAVE AS A SERVICE PROVIDER.

THIS REQUIRED SOME RATHER INTRICATE FITTING OF THE NEW CEDAR AROUND THE HOUSE'S BRICKWORK. THE FINAL RESULT WAS EXCELLENT, WITH TIGHT SEAMS BETWEEN BOARDS AND ONLY A MINIMAL AMOUNT OF CAULKING REQUIRED AROUND WINDOWS AND THE BRICKWORK. HE ALSO WENT OUT OF HIS WAY TO OBTAIN THE CLEAR CEDAR THAT WE HAD REQUESTED. (COST QUOTED IS FOR TIME CHARGES ONLY; LUMBER WAS BILLED SEPARATELY.)

END RESULT IS TERRIFIC - AESTHETICALLY AND PRACTICALLY.

DID A GOOD JOB PROMPTLY AND FOR A REASONABLE RATE.

MR. SHERIDAN WAS PROFESSIONAL, FLEXIBLE, REASONABLY PRICED. I WAS VERY PLEASED. I RECOMMEND HIM.

I USE HIM FOR A VARIETY OF THINGS THAT NEED TO BE DONE AROUND THE HOUSE. CARPENTRY, CABINETRY, ETC. HE IS VERY GOOD.

I USE HIM FOR A VARIETY OF THINGS THAT NEED TO BE DONE AROUND THE HOUSE. CARPENTRY, CABINETRY, ETC. HE IS VERY GOOD.