C Sheridan & Sons

Everything went well. These were custom windows that were parallelogram shaped and not openable; outside access was from 2nd floor roof. Our local glass shop did not want anything to do with replacing them. Mr. Sheridan measured and ordered replacements, installed them, and went out on the roof to caulk them. The whole thing cost more then we'd anticipated, but that's probably typical. We're glad to have it done.

Great experience overall. Charlie is very personable and a pleasure to do business with. Would definitely rehire.

I spent around $90 on that work. We had no problems with him. He came on time and on short notice. He started the work right away and was quick and efficient.

Charles is a solid handyman with a common sense approach to fixing things. In my case, I needed a few little odds and ends done to our doors. One or two needed to be planed, a few needed door latch readjustments. Charles fixed the problems and did minimal disruption where possible. He planed down in the garage. One of the doors is uneven at the top. The planing was done to solve the problem but the quality of the planing didn't take into consideration minimizing a sloped plane at the top. With regard to another one of the small jobs on a door latch, Charles forgot to complete that particular job. I called him maybe a half-hour later and he made good and came back to finish the job. Last thing - when Charles backed his truck into our driveway, he accidentally hit our basketball rim. It was slightly tweaked. He apologized and we set to work on cranking it back to be straight. I didn't mind it because he is a good guy. I'd have him back to the house to do similar work again.

I called Mr. Sheridan to get an estimate on replacing the cellar doors that lead down to the basement. The dimensions for the doors is very large and would require special order metal doors. Mr. Sheridan was prompt, took measurements and worked hard and quickly to try to get an estimate for the doors. The problem was that metal doors aren't made that large and in order to accomodate the size a large overhang would need to be added from the top. Mr. Sheridan explained the disadvantage of the overhang and we realized it was not a good option for us. My husband and I appreciated his candor even though he ended up losing the sale. I would definitely hire him in the future.

Great, not a big job, but he was at my house on time and did what was needed well.

The overall removal and installation went very well. The only problem was when the manufacture first sent the wrong size frame and then also sent the wrong color frame. It was all their error. Charlie worked with the manufacture to get it all straightened out, at their cost, etc. He was very pleasant to work with and made me aware of why he wanted to do certain things during the actual installation. It was not an easy project but he did a fantastic job. Highly recommend.

He came out. He was very professional. He was easy to work with. He was very friendly. It was a little expensive, but the price was worth it.

Charles was very responsive and came the same day as I called to look at the door and give an estimate. He came back a couple days later with the correct equipment and fixed the door without any problem. We are now asking Charles to come back to do some work on our other doors (change dead bolts, etc).

He is professional and courteous. The job went fine.

In the beginning, I was very impressed with Charlie. He was very pleasant and professional. He came and examined the doorway where a swinging door once hung and took some measurements to advise us on what kind of French doors would fit. We helped us find a lumber company that sold the doors we wanted and worked with us to order the correct one. When the door was delivered to our home, we made arrangements to have Charlie install the door. This is where my confidence began to waive. He came on a Saturday with his teen son who he constantly yelled at. When Charlie started cutting the metal door frame off the wall, he found clay bricks behind it and became distressed. He wanted to call a masonry expert in to cut the bricks down to the required door frame size, before he realized he could cut the bricks themselves because they were soft. Not using a carpenter's anthem of measuring twice and cutting once, Charlie "eyeballed" the opening and cut as much as saw fit. In the process he allowed the masonry materials to crash on our tile floors, which he chipped a few. Since the clay bricks were soft, Charlie wanted to think it through and return another day after he found a way to secure the door in the wall. He called me later that day and wanted to come back to secure wood rods into the bricks using construction adhesive to be able to complete the job. He returned the following Monday and then realized he had cut the whole too big. He hoped the door trim would conceal this. On Monday, he also trimmed all the doors that were sticking and did a great job. Charlie returned on Friday to hang the door but didn't install the dummy door handles because he had problems with the set screws. My wife returned to the store where she had purchased the door handles and they tool her that there was nothing wrong with them. When I saw current installation, I was very disappointed in the craftsmanship. It looks like Charlie used a nail gun to install the trim which now looks like it was modeled after the Bonnie & Clyde car. What's more there are a number of gashes in the plaster that I now need to repair, and one section in which you can see clear into the other room. Instead of leaving one piece of the trim off so I can have a plaster expert come in and repair the wall, Charlie nailed all down. (He offered to come and take it off - but I refused.) The door seems hung properly, but at a big price. Chipped floor tiles, holes in the plaster and messes everywhere Charlie worked (scraps of would littered my yard). I now have to putty what seems like hundreds of nail holes in the trim before I can paint it, need to fix the base modeling that's now ajar due to the door frame and need to do some extensive plaster patching. I was not prepared for this kind of addition work.

Price was slightly higher than comparable, but they did an excellent job and I am very pleased with the service. They came back an extra day to make sure it was working properly.

Things went GREAT. Other people had come out to my place and turned the job down because they said it was too hard. Charles and his son did a fantastic job! They were both very professional and extremely knowledgeable about their job. He even went the extra mile and caulked the door to close up any gaps. I highly recommend Charlie and would definitely use his services again as well. Additionally, the door I purchased was a really high end Larson door. I would also recommend this door to anyone. It is heavy and has a bolt lock for extra safety. It has made an extremely visible difference in the temp. in my condo.

We were hit with some other major expenses after the severe fall storms and had to put this on hold for a while. We did not get a final estimate on the cost to pursue their strategy, but once we're able, we will call him back out to pick up where we left off and get the doorway fixed up.

I was very satisfied with the Charles' work. Before the job began, he was very clear about pricing and scheduling. Once the work started, he worked efficiently and on schedule. He stayed on schedule even with my two children constantly interrupting him. He never failed to take time to joke with them and answer their questions. Charles went above and beyond our contract in other ways. We ran into several problems with the doors I ordered from Evanston Lumber. Charles took it upon himself at his own time and expense to be my advocate there and saw that the problems were taken care of. Charles' carpentry was also of high quality. I was able leave him to his work, confident he d do a good job. On the rare occasions I had a questions or concerns, Charles was extremely responsive and addressed my concerns immediately no matter how trivial. I would certainly use Charles Sheridan again, and would also recommend him to others.

Began work promptly and kept to promised schedule. Work was expertly accomplished.

He changed his rate when he got to my home. He was 10 minutes late. The son part of the team didn't work hard and seemed half asleep. They didn't clean their hands after cleaning my gutters so when they were doing other jobs they left some smudge marks. When they cleaned my gutters they left the pile of wet leaves in my yard and didn't bag up or take away. He asked me to call to remind him of the appointment which seemed unprofessional.

Very poor. Told us he was busy but that his son could perform the work under his close supervision. When he and his son showed up for the work, he berated his son relentlessly and gave our tenant impression that the work would be performed in a substandard manner and that the son didn't have a clue what he was doing. The father ended up supervising the work, but completed the work much later than he had promised. He was obnoxious, rude and belligerent to us and our tenant. He broke the tenant's lamp while the job was underway and never came through with a check to reimburse him, so we had to short his payment to make sure the tenant would be made whole. He looked for every opportunity to up the cost of the project (for example, told us he'd go to Home Depot 1/2 mile away to pick up tile, but then insisted on a $50 delivery fee). Overall, he was absolutely terrible to work with, and I feel sorry for his son who works with him. I can't imagine why he was rated highly on Angie s List.

I am very pleased with Charlie's work, and will hire him again for future door projects.

He arrived promptly and on time for the estimate. He diagnosed correctly our problem with our outside doors. He saved us $1500 at least on our condo door by saying we did not really need a new solid core door, that unless it could open out (it cannot for lack of room in the hall), it would not accomplish what we wanted. Instead he recommended a much cheaper alternative. He called before he came to do the work to tell us what time he would arrive. He arrived at the stated time. His workmanship was impeccable. He worked quickly and efficiently. He returned promptly to make a minor adjustment caused by extreme heat and humidity after his original work and showed me how to do it in the future. I would recommend him to anyone needing an honest, knowledgeable, skilled craftsman.

Great. Business-like, timely, professional, & fun.

Mr. Sheridan clearly knows what he is doing, and the work when finished is of good quality. The problem is that his concept of scheduling and the relationship of his specifications and cost estimates to actual completed work and charges are rather free-floating. This makes him appear to be gaming the client, and thus he is difficult to work with if your knowledge of carpentry and appropriateness of charges is not extensive.

Charlie was great! He is polite, trustworthy, and likes dogs! He repaired all the doors and they work like new. The front porch is more secure now than the day it was built. Charlie went above and beyond what we expected. He added a door stop and a mechanism to keep one door from over-extending when open. He explained in detail what he needed to do in order for it to be done properly and he did it. He guarantees his work for a year, but with the quality of work he does, I don't expect I'll need to call him back on these projects. I won't call anyone but Charlie in the future. Charlie is the best!

CHARLIE WAS AWESOME! HE MADE TIME IN HIS SCHEDULE DO THIS JOB FOR ME IN ONLY ONE DAY. CHARLIE WAS ALSO PROFESSIONAL AND VERY FRIENDLY. HE WAS EFFICIENT AND DID EXCELLENT WORK. I WOULD RECOMMEND HIM TO ANYONE AND WILL DEFINITELY CONTINUE TO USE HIM.

HE ARRIVED FOR AN INITIAL INSPECTION AND DISCUSSION AND GAVE ONE PRICE WITH AN OPTION OF A STRAIGHT CONTRACT PRICE OR TIME AND MATERIALS, WHICH EVER IS LESS. THAT PRICE CHANGED. I DID QUITE A LOT OF DEMOLITION WORK BEFORE HE ARRIVED, REMOVING ANY UNKNOWN SITUATIONS WITH REGARD TO PLUMING, HEATING OR ELECTRICAL. AT THE END OF THE PROJECT HE CLAIMED HE DID NOT GIVE ME THE CHOICE. I FEEL I PAID TOO HIGH A PRICE FOR WHAT I RECEIVED. HE DID GOOD WORK. WHEN WE TRIED TO DISCUSS THE PAYMENT ISSUE, HE WAS UNWILLING TO LISTEN AND HAVE A REASONABLE DISCUSSION. I WOULD NOT HIRE HIM AGAIN.