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"TR Miller Heating, Cooling & Plumbing I think an obvious first step for the company is to be more upfront with pricing. By offering an upfront cost of $79 to assess a plumbing issue seems reasonable. To then have a minimal price that starts at $494 for something as simple as a 45 minute repair seems very unfair. It is similar to a bait and switch--reasonable to ridiculous. I was very specific in my needs--which was to connect two 1" water pipes 4 3/8" apart. I even forwarded a pic before anyone from TR Miller came out to the residence. The explanation from the manager was inadequate and false. Manager stated pricing was based on 50% going to the technician, 40% for overhead, and 10% profit. While I have already gone through the manager's exaggerated pay rate for the technician repair at roughly $250 per hour, Glassdoor site shows a technician hourly salary ranging from $20-$33 per hour. Even at an hourly rate of $50 per hour, a 40 hour per week technician would be at an annual salary of $100k per year-- which is probably closer to reality for pricing. With inflated non-factual pricing to start for labor and then factoring your overhead and profit off of an inflated labor rate, you literally are overinflating pricing by a large margin. Very unfair for a homeowner enticed to use your service which supposedly starts at $79. Will continue to be dissatisfied with my experience with TR Miller. You are a predatory company taking advantage of people. Based on my math, you would have still had great and more fair margins for a 45 minute job charging $250 for the job."

"Very prompt, good communication, very professional"

"Overall, the team at United Heating & Air Conditioning did an amazing job. Francisco was able to help provide great customer service and was able to answer all of our questions. We will definitely be returning and beginning to reference our friends and family. Thank you!"

"My experience with this company was not so great. We called them on a Thursday afternoon to come out and look at our furnace which was dripping water. I was thrilled when they said they could come out that same day. The tech arrived and diagnosed our issue very quickly, but the part had to be ordered so they would have to come back the next day to install it. The part was called a collector box and it basically is a large rectangular piece of plastic housing with a gasket that collects condensate. It was leaking from both bottom corners. He quoted us $800 to replace it. I thought that price was kind of steep, but whatever, sure go ahead and get our heat working. The part arrived the next day and the same tech from the previous day arrived shortly after to install. This is where things start to go downhill. After he gets it all buttoned up, he announces that the new collector box didn't come with an exterior gasket. He claimed he couldn't remove the old gasket from the old collector box because it was too deteriorated. The manufacturer doesn't sell the gasket separately, but he'd be willing to replace our perfectly functioning motor (which comes with a new gasket which is what we really needed) for the low low price of $1900 additional dollars. Better yet, he suggested we replace our whole furnace for somewhere in the neighborhood of $6000. He even offered us financing with a monthly payment plan! So an $800 repair has suddenly ballooned into $6000. Something didn't seem right so I did a quick Google search, found the schematic for our furnace, located the part number for the gasket and ordered it online. THE PART COST $6.00!! We advised the tech that we were not prepared to spend such a large sum of money and to please put the old collector box back on our furnace and leave. As it turns out, it was NOT the collector box that needed replacing. The box itself was in great condition. It was the INTERIOR gasket that had worn out and was leaking water. The EXTERIOR gasket that goes between the motor and the collector box did not even need replacing. However for 6 whole dollars plus shipping, we received both gaskets for our unit and our 8 year old furnace is working great now with no leaks. Also the motor that they quoted us $1900 to replace unnecessarily, only cost $125 on the same website brand new with the gasket. I understand there are labor costs involved with any repair, but Christ! And here's the kicker, it's been more than a week since this whole fiasco took place and they haven't refunded our money as of yet. Matter of fact, there was a new charge from them that appeared on our credit card statement today. May have to fight it through the credit card company, who knows. Our basement has constant video surveillance so this was all captured on video. Needless to say, we will not ever call this company again to repair anything and could not in good conscience recommend their service to anyone. Proceed at your own risk."

"Blue and Green have worked on our house more than once. They have great customer service and come up with ideas and options. They are responsible and start working as soon as they can. Prices are reasonable and have monthly plans. I recommend them."

"He was amazing and provided great instructions for keeping things up to date."