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Ross & Jack's Landscaping Inc

Landscaping

About us

Since its inception in 1975, Ross and Jack’s Landscaping Inc. has been providing Chicagoland with the utmost in landscaping services. For over 40 years we have remained a family owned business that specializes in Landscape Design and Installation, as well as, Grounds Maintenance and Lawn Care. We pride ourselves on being a professional landscape company with the capability to handle a multitude of projects, while all the while giving you the personalized service and attention you deserve. With our experience, you can be sure we will get your job done correctly, on time, and within your budget. Contact us today to schedule an appointment for a no obligation consultation.

Business highlights

50 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Landscape Design and Installation. Retaining Walls. Tree, Shrub, Perennial, and Groundcover Design and Planting. Grading Solutions Turf Restoration and Installation Drainage Solutions Natural Stone Walls, Paths, and Accents Lawn and Surrounding Grounds Maintenance Turf Fertilizer and Pesticide Applications Mulch and Decorative Groundcover Installation

Services we don't offer

Christmas lighting. Snow plowing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
4%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 240 reviews

LOIS M.
04/2016
5.0
landscaping, mulch
  + 0 more
Michael surpassed our expectations on every level! He absolutely transformed our landscape in our 50 year old home. After he came to look at my project and told me his vision, I decided not contact anyone else. He obviously has a passion for what he does and he is a "hands on" guy. He explained everything in detail and kept within our budget. He went above and beyond his quote. They were prompt, extremely hard working and efficient. When the job was completed, everything was left in immaculate condition His crew has been with the company for a long time, which speaks highly of his management. You WILL NOT be disappointed if you contract their services. Lois McPartlin
Description of Work: Planted and transplanted about 15 bushes and trees. Transformed our corner area, which is a focal point as we live on a corner. Mulched and put borders in strategic places. Planted about 60 other plants and ground cover. It was an extensive undertaking which took about 2 days and 6 men. We were so grateful that he was able to use and transplant existing plants and large bushes to more strategic spots. We were amazed how much they accomplished and how beautiful the results are. Wish we would have found him years ago!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Ross & Jack's Landscaping Inc
Hello [Removed Member Name] , First of all, thank you for this wonderful review. It was a lot of fun and hard work updating your landscaping and I'm so glad that you are happy with the end result. I too was happy we could reuse a lot of your existing plant materials in other areas of your landscaping. I look forward to working with you well into the future and appreciate your business. Enjoy your new landscaping and please don't hesitate to contact me for anything you need moving forward. Thanks again. Best Regards, Michael Spatola

Greg B.
04/2016
5.0
landscaping, lawn service, mulch, tree service
  + 2 more
I found Ross and Jack's Landscaping excellent to work with. The work was well coordinated and the landscape workers worked extremely hard and did an excellent job. Communication by Ross and Jack's was excellent during the proposal process and while the work was being completed. I would definitely use them again.
Description of Work: Tree trimming, spring clean-up, mulching of beds, grass planting in areas where grass had died due to excessive shade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Ross & Jack's Landscaping Inc
Thank you for your feedback! We really appreciate it. Happy Holidays!

NICOLE V.
03/2016
5.0
landscaping, lawn service
  + 0 more
This was the first time using Ross and Jack's Landscaping. They are very easy to work with and Michael is very nice. I came home from work to a beautiful cleaned up yard and no mess left behind! I'm excited to see how everything looks when the season is in full bloom! Everything we needed done was completed. I plan on using them again in the future. I would recommend giving them a call!
Description of Work: Spring Clean up of whole yard and small backyard landscaping project

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Ross & Jack's Landscaping Inc
Hello [Member Name Removed], I wanted to take a moment and kindly thank you for taking the time to write such a great review for us. It was an absolute pleasure working with you, and I look forward to working together again in the near future. We appreciate your business very much and thank you for choosing Ross and Jack's Landscaping. Best Regards, Michael Spatola General Manager

Ed P.
03/2016
5.0
landscaping
  + -1 more
Receved call from Mark that crew was on the way and that he would be here to do a walk thru to show the crew what needed to be done The 3 man crew did an excellent job from start to final cleanup. I would recommend them to anyone looking for a quality job
Description of Work: Spring cleanup with power rake , perennial trimming, mulch turnover and edged and fertilized

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Pamela M.
01/2016
5.0
landscaping, lawn service, mulch
  + 1 more
Excellent service. We bought a package from Angie's List for fall cleanup and ended up buying more services. Well worth it, excellent job.
Description of Work: Full fall yard cleanup, mulching, weed removal from front parkway, bush removal of dead bushes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Thomas G.
10/2015
5.0
landscaping, lawn service
  + 0 more
They did a great job for us. Michael was excellent to deal with - very responsive and helpful. He gave us his informed opinion based on what we were asking for, and we really felt like we could trust him. There were a few small areas of miscommunication, but would definitely do business with them again.
Description of Work: They performed a massive cleanup on the .5 acre yard, which was very overgrown with lots of weeds in the existing landscaping. Brought 2 crews and did the job in 1 day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Mark F.
09/2015
5.0
landscaping, lawn service, tree service
  + 1 more
The work was performed professionally and in accordance with the pre-established budget. Mike, the job manager, was ever present for the duration of the project, answered all questions, and addressed all concerns. It was a pleasure to work with him.
Description of Work: Regraded yard to address water issue, established new plant beds to our specification, planted about 3 dozen new plants and 3 trees, and installed new sod.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Leslie C.
09/2015
5.0
lawn service
  + -1 more
Mike worked with me through every question and concern that I had and was able to match my budget, provide me with a beautiful outcome and solve the drainage issues I had on the front of my house. He really cares about the finished product and went above and beyond to make sure it not only met my expectations but met his expectations. We plan to work with Ross and Jack's again in the spring for landscaping in our backyard. The work on the downspout was genius (we had an ugly pvc pipe sticking out of the ground previously and now everything is beneath the grass with a covered discharge pipe. Love it!. I would recommend them to everyone!
Description of Work: Removed old landscaping, pine tree, concrete sidewalk and entry stoop, level the land that was pitched towards my house and replaced with new landscaping, paver block patio, walkway and matching paved entry stoop, also buried a downspout that had been problematic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Robert P.
09/2015
5.0
landscaping, hardscaping, lawn service, mulch
  + 2 more
Mike was great from start to finish. He did a very professional estimate with drawings of his ideas and was completely flexible as the project was completed over a 2 week period. This was a house in foreclosure that had no yard maintenance for 10+ years. Mike and his crew cleared out the over growth and basically remodeled the entire property from the paver patio to drainage to new grass, plantings etc. Friends and family that saw the 'before' of our backyard still cannot believe it is the same back yard. (Even the city inspector said it was one of the nicest jobs he's seen in a while!) When the work was done we had an extremely heavy rain and had puddles by two of the seating walls. We e-mailed Mike and someone came out the next day and fixed the problem. Beyond that, we have had zero issues with the pavers, drainage, etc. Truly professional top-notch company! If you see the attached pictures, this is our yard fully decorated after the Ross and Jack's Remodel.
Description of Work: New patio with fire pit, seat wall and border. Complete backyard clearing, new grass, mulch, rock river for drainage, paver steps, buried downspouts and dozens of new plans/bushes. In the front yard, buried drainage, new plantings, new grass, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Brandon S.
09/2015
5.0
landscaping, hardscaping, lawn service, pavers, gravel
  + 2 more
We purchased our new construction home late in 2014 and spent the subsequent several months researching reputable companies in Chicagoland for what we expected would be a significant landscaping project. All of the areas in which we needed work done were visible to street traffic and pedestrians, so great design and execution were extremely important to us. We vetted several companies found on Angie's List as well as a few recommended by neighbors, and Ross & Jack's came out a cut above in terms of their ratings by members, responsiveness, attention to detail, and willingness to listen. Michael was intimately involved in the project from the initial interview until the last plant was in, and his help in coordinating the permitting process was indispensable. When the permits were finally issued, he was very accommodating in working our project in as quickly as possible. Once work began, Ross & Jack's removed a tremendous amount of old shrubs and plants and managed to do so without tearing up the yard in the process. They were very considerate of our unplanned-for requests to salvage some of the old plants for use on parts of the property that were not originally part of the plan. Michael was tremendous in soliciting feedback on his designs for the stone walkway and went out of his way to make sure the stone used was a perfect match to our home's foundation. I was blown away by the quality of the plants and stone Ross & Jack's brought to the project, and I am happy to say we have not lost a single plant despite our week of installation coinciding with the absolute hottest week of the year. We are fortunate to live in an open and friendly neighborhood, and there has been no shortage of compliments thrown our way since the project wrapped up. I will and have recommended Ross & Jack's to all those who have asked (as well as a few who haven't), and I have no reservations doing the same to fellow Angie's List members. Should you decide to work with Ross & Jack's, there is no doubt in my mind you will be totally satisfied with the outcome.
Description of Work: Ross & Jack's designed and installed a beautiful, intricate natural stone walkway on the street-facing side of our property. They also completed a total overhaul of the existing landscaping along the front of our home and the entire length of our back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Dan V.
09/2015
5.0
landscaping, hardscaping, lawn service, mulch, tree service
  + 3 more
The general manager Mike, was very professional and knowledgeable. He came out to quote and explained what his guys would come and do and promised they would make the outside of my house look fantastic. They did just that. His workers were one day earlier than expected which was perfect since I had a gathering on a Saturday afternoon so they started on Thursday instead of Friday. I didn't get in their way and they knew what had to be done and it was completed sooner than expected. I would use them for my weekly maintenance but they are outside of my zone. Overall I couldn't have asked for a better experience with Ross and Jack's.
Description of Work: Detailed yard cleanup with removal of lava rock and weeds. Trimming of hedges/trees along with putting down mulch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin H.
09/2015
5.0
lawn service
  + -1 more
I originally contacted Mike after reading great reviews on Angie's. He was extremely responsive and professional. He was honest in saying it wasn't that hard of a job and if we did want to do it ourselves, give me detailed instructions over the phone on exactly what to do. Considering at that point we wouldn't even have to work with him and his willingness to go over all of this in detail with me was WAY above and beyond. After talking to my husband we did decide we just wanted his guys to do it, even though it was a small job. His guys were VERY fast and thorough. They completed the job with ease and professionalism that in NO way we could have done as well ourselves. Within days we had grass growing in and it looks beautiful. Absolutely looking forward to working with them again in the future!
Description of Work: Tilled, raked and seeded after we had our sewer replaced in our front lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Ross & Jack's Landscaping Inc
Hello Justin, Thank you for your very kind words! It was a pleasure to help you with your project and I too look forward to working with you again in the future. Good luck with the rest of your remodeling projects and thanks again for choosing Ross and Jack's Landscaping Inc. Best Regards, Michael Spatola General Manager

Elizabeth M G.
08/2015
4.0
lawn service
  + -1 more
No details. Just a little too pricey for us.
Description of Work: Gave an estimate.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Thomas P.
08/2015
4.0
landscaping
  + -1 more
I had them come out and do an estimate and I just can't afford it right now. No charge for the estimate.
Description of Work: Landscaping. They gave me an estimate for a problem area in my yard and how to fix it from flooding.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ross & Jack's Landscaping Inc
Hello [Removed member name], Thanks for your feedback. Please let us know if there is anything we can do to help earn your business and make this project more affordable. I hope to hear from you when you're ready to discuss options. Thanks again, and be well. Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping

Elizabeth M.
07/2015
2.0
lawn service
  + -1 more
Ross & Jack's didn't return my voicemail left on 6/26. I didn't give them an F because I didn't try contacting them a second time but also don't think I should need to. I was ready to hire them based on the reviews alone, too bad it didn't work out.
Description of Work: Called 6/26 to get a quote on fixing some backyard drainage issues.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Ross & Jack's Landscaping Inc
I apologize we never received your voicemail. Mark

Kelly O.
07/2015
5.0
lawn service
  + -1 more
Due to how much rain we have had in June and July, planting jobs were delayed. I was having a party on July 18th and Michael went out of his way to make sure my job was completed on July 18th and ALL looked beautiful for my party!!! I have 3 more small area landscape projects to complete next spring and I look forward to working with Michael and Ross & Jack's landscaping again.
Description of Work: Michael came out and met with me to discuss ideas for the areas. He was very knowledgeable on the type of plants that would work in the areas and pulled up pictures on his iPhone to show me what he was thinking. He provided a contract and was very flexible with exchanging plants type prior to the day of installation. Landscaped three areas adjacent to patio, side of house and a few plantings by front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Ross & Jack's Landscaping Inc
Hello [Removed member name], I just wanted to get back to you in regards to your review. Thank you so much, it was truly a pleasure working with you and thank you for your kind words. We appreciate your business and look forward to working with you in the near future. Thanks again, and be well! Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping Inc.

ken H.
07/2015
5.0
landscaping, lawn service, mulch
  + 1 more
i removed an above ground pool in the backyard so i had a large dirt circle. the guys came out and added 2 dumps of soil and put down new sod. great job, it looks great. they did it all in one day, cleaned up everything . the crew were all good guys and mike the supervisor was great too. i would definatly hire them again and i would recommend them for sure.
Description of Work: soil and sod in the backyard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Response from Ross & Jack's Landscaping Inc
Hello, Thank you so much for your kind words, it was truly a pleasure working with you. We appreciate your business and look forward to hopefully working with you again in the near future. Thanks again, and be well! Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping Inc.

Mike R.
07/2015
5.0
landscaping, lawn service, mulch
  + 1 more
We're very pleased with the work done at your house by Ross and Jack's Landscaping. From the initial communication, everything was spot on. Mike helped us with choosing the right plants for our front yard and he made great choices. Mike set the expectation that the work might take awhile to get done due to the high number of jobs they were working but they were able to get things done even sooner than he promised. The entire crew was extremely professional and the work was done very quickly. Everything was cleaned up perfectly once the work was done and Mike gave us very detailed instructions on how to care for our new plants. Overall, the service couldn't have gone any better and we've already recommended Ross and Jack's to others. We look forward to working with Mike and crew again in the future! Thank you again!
Description of Work: Landscape design consultation; new plants/mulch in front yard and lawn cleanup and mulch in back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Ross & Jack's Landscaping Inc
Hello [Removed member name], Thank you so much for your kind words, it was truly a pleasure working with you. I also wanted to thank you for referring us to your mother. It is the best compliment when customers refer us to their family and friends! We appreciate your business and look forward to hopefully working with you again in the near future. Thanks again, and please don't hesitate to contact me if you need anything. Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping Inc.

JOANNE P.
06/2015
5.0
lawn service, tree service
  + 0 more
General manager Michael gave us a detailed estimate. The estimate provided us with which shrubs, trees and plants to be used. They came last week and the end product was exactly what we expected. The crew was efficient and friendlly. We are anxious use their services again.
Description of Work: Beautiful landscaping in our backyard. This was something we wanted to do for a long time. I found this company on Angies list and because of the great reviews we asked for an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Ross & Jack's Landscaping Inc
Hello [Removed member name], Thank you so much for your kind words, it was truly a pleasure working with you. We appreciate your business and look forward to hopefully working with you again in the near future. Thanks again, and be well! Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping Inc.

Nancy P.
06/2015
5.0
landscaping
  + -1 more
He is very nice. The quote was a good quote and he was very informative. I am sure I would like to use him in the future.
Description of Work: They came and gave quote for landscaping.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Warner H.
06/2015
5.0
landscaping, lawn service
  + 0 more
My husband and I were looking to have some landscaping done when we looked on Angie's list and found Ross and Jack's. We liked what we read on Angie's List so we hit the "Contact Us' button on the website and filled out the form with our contact information. Five minutes later Mark Seraphin called us. From our first contact with Mark when he came to our house until the time when the job was completed we were so pleased with their professionalism. After looking over our property, Mark suggested that we set up an appointment with the General Manager, Mike Spatola. We called Mike and set up the appointment which was immediately confirmed via email along with an email appointment reminder. He drew up landscaping plans and had them to us very quickly. Any time a change was made to the plans the contract was amended and email back to us promptly. We only had a few items we wanted tweaked and he did just as we asked. If there was a reason why a particular plant should not be in a specific location he let us know. From the beginning Mike told us his goal was for us to be happy. They re-purposed many of the plants we already had. He was very helpful--it was quite obvious that he has a lot of experience and knowledge. Mike's crew (Francisco, Rogelio, Aurelio and Emilio) were very hard working. Other than their brief lunch break, they were constantly working--we never saw them just standing around or talking. They were respectful and did a great job with the planting and cleaning up. When they were done, any bald patches of grass were filled in, the lawn was cut, trimmed and edged. We cannot say enough about how pleased we are with our new landscaping and with the entire experience with Ross and Jack's! Cyndee & Warner Harris Elk Grove Village, IL
Description of Work: Removed existing landscaping and replaced with all new landscaping in front yard .. added additional landscaping in back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Ross & Jack's Landscaping Inc
Hello [Removed member name], Thank you so much for your kind review, it was truly a pleasure working with you. I'm so pleased with how the project turned out and it is even more pleasing to know that you were happy with the turnout as well. We take a lot of pride in the work we do and when we receive such positive feedback like this, it makes all the long hours and hard work well worth it. We appreciate your business and look forward to hopefully working with you again in the near future. Thanks again, and be well! Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping Inc.

MIKE W.
05/2015
5.0
lawn service, mulch, tree service
  + 1 more
Michael is the best. He goes out of the way to make sure the job is always done to its best. This is our second time hiring Michael and his crew at Ross & Jacks and we plan to use them again next season for another project. I can't recommend them enough.
Description of Work: Plantings and trees in the back yard...installed lighting...mulched the entire area

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Ross & Jack's Landscaping Inc
Hello [Removed member name], Thank you so much for your kind words, it was truly a pleasure working with you again. We appreciate that you continually allow us the opportunity to earn your business and look forward to working with you again in the near future. Thanks again, and be well! Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping Inc.

KATHY H.
05/2015
5.0
lawn service
  + -1 more
AWESOME! There are no words adequate to describe how pleasant the entire experience was with Michael S. of "Ross & Jacks Landscaping". Several bushes needed to be removed, some transplanted and even more purchased and inserted. It had been years since edging or major trimming, and this was done to perfection. Michael even completed this job in a short time frame knowing we had out-of-town guests arriving. The workers were extremely professional and courteous. Thank you, so much, Michael, for listening, for providing wonderful plants, and for demonstrating a truly professional work ethic. You will definitely be our "go-to" guy for any and all future landscaping projects.
Description of Work: Landscape design, planting, spring cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from Ross & Jack's Landscaping Inc
Hello [removed member name], YOU are awesome! Thank you so much for your kind words, it was truly a pleasure working with you. I was so happy that we were able to get the project scheduled in time for your guests arrival! We appreciate your business and look forward to hopefully working with you again in the near future. Thanks again, and be well! Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping Inc.

PATRICIA L.
04/2015
3.0
landscaping, lawn service
  + 0 more
We primarily were interested in yard maintenance, and described that in our initial purchase. We thought with a consultation that someone would come out, look at the yard, and make recommendations so that we could decide what services we wanted to purchase. The return calls came promptly; however, when I described what we were looking for, the first caller basically told me he did construction and that he'd have to check with the person in charge of maintenance. The person in charge of maintenance called the next day and started by stating that they didn't service our area. When I stated that the package clearly included our area, his explanation morphed into that they only serviced the area north of Army Trail Rd. When I questioned that (as areas south of us were also included), the explanation was that the construction crew went to more areas than the maintenance crew. Finally, what was said was that "even if we were across the road from someone who used R&J services, they wouldn't be able to fit us in." They also stated that "it was commonly known" that a maintenance evaluation was always free -- although that is not stated anywhere in their ad on Angie's List. I'm sure they do a fine job, providing they're interested in doing any work for you. (Note: I did inform them that I would post a review to Angie's List and that they would get an opportunity to comment on it.)
Description of Work: We purchased a $45 landscaping consulting package. The company made two phone calls and told us that they didn't service our area, although our village is clearly listed on the package as an area of service.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$45

Response from Ross & Jack's Landscaping Inc
(removed member name) had purchased a $49 landscape consultation evaluation through Angie's List. What she really wanted was lawn maintenance. Landscape consultations are for design and build projects. You could also call them planting projects or construction projects. Anything that has to do with our construction division. When we offered the free consultation (removed member name) informed us she only wanted lawn maintenance. We do have a lawn maintenance division so this normally would not have been a problem. Unfortunately, our route in her area was full and booked for the season. In addition, she was on the very edge of our service area. Therefore, we were unable to help her. We are very sorry about the misunderstanding. I consulted with my representative at Angie's list and he suggested that we offer her a refund on her $49 purchase. I immediately contacted her explaining that all she would have to do is contact member services and they would be happy to refund her purchase. We are sorry for the miss understanding and happy that Angie's list is able to offer her a refund. We hopes she reaches out to member services. Best of luck (removed member name) and hope your next experience with Angie's list is a more positive one. Mark Seraphin President

Kathleen O.
04/2015
5.0
landscaping, lawn service
  + 0 more
This is a fantastic company to do business with. They have done two landscape designs and installations for us, fall clean-up and spring clean-up. They are easy to work with, honest, innovative, and a please to work with. They do what they say they will do and do it when they say they will do it. I will continue to do business with them!
Description of Work: Spring clean-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Ross & Jack's Landscaping Inc
Hello [removed member name], Thank you so much for your kind review! It truly is a pleasure every time we get the opportunity to work for you. We also appreciate all of the great referrals you have given us since we started working with you. It is the ultimate compliment when a customer refers us to their family and friends. We appreciate your business and look forward to hopefully working with you again in the near future. Thanks again, and be well! Best Regards, Michael Spatola General Manager Ross and Jack's Landscaping Inc.

Contact information

PO Box 65, Elmhurst, IL 60126

http://rossandjacks.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
519-6896

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping

FAQ

Ross & Jack's Landscaping Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Ross & Jack's Landscaping Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Ross & Jack's Landscaping Inc offers free project estimates.
Yes, Ross & Jack's Landscaping Inc offers eco-friendly accreditations.
No, Ross & Jack's Landscaping Inc does not offer a senior discount.
No, Ross & Jack's Landscaping Inc does not offer emergency services.
Yes, Ross & Jack's Landscaping Inc offers warranties.
Ross & Jack's Landscaping Inc offers the following services: Landscape Design and Installation. Retaining Walls. Tree, Shrub, Perennial, and Groundcover Design and Planting. Grading Solutions Turf Restoration and Installation Drainage Solutions Natural Stone Walls, Paths, and Accents Lawn and Surrounding Grounds Maintenance Turf Fertilizer and Pesticide Applications Mulch and Decorative Groundcover Installation
Christmas lighting. Snow plowing

Contact information

PO Box 65, Elmhurst, IL 60126

http://rossandjacks.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM