We are a locally owned and operated company with over 32 years of industry experience. Our experience, belief in open communication and high quality standards enables us to guide and assist our customers through each phase of the business experience. We value honesty and integrity in all aspects of our business and offer a variety of commercial and residential glass, mirror, door repair and storefront services that are customizable to each individual project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We understand that a successful business is built one customer at a time and that an organization's greatest asset is its reputation. We work hard to maintain 100% complete customer satisfaction. Our Reputation Depends On It. Visit Us Online @ www.illinoisglasscom.com.
Good price, good work, good communication - overall, a very good experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$965
John P.
07/2016
5.0
I hired Glass.com to replace glass for several windows with broken seals in a house we were selling. They did such a good job for a fare price that I hired them again in our new house to replace a skylight with a broken seal and to install glass to protect the surface of a new bedroom set. Again, both jobs were completed flawlessly, on time, and at a fare cost. I will refer Glass.com to all my friends!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,100
Stephen C.
07/2016
5.0
They were hired to replace a broken glass in a window. The service man arrived on time, did a professional job and completed the work in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cristine D.
06/2016
5.0
They can out to replace window glass where the seals were compromised, to open windows painted shut and to fix broken cranks. They are efficient, friendly, clean, and did a great job. The price was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James W.
06/2016
5.0
Great company to do business with! Would recommend them to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy S.
06/2016
5.0
On time, great price and nice people to work with. They got the job done as promised.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$230
Guanghe L.
05/2016
5.0
Very fast and professional, price was reasonable. Will use and recommend them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steven P.
04/2016
5.0
Very professional and proactive. Will definitely use them in the future.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$100
Vince S.
04/2016
5.0
My experience with Glass.Com was nothing short of phenomenal from start to finish. They were extremely professional, courteous, customer focused, efficient, and timely. Their quality of work was top notch as I needed to have a very large window pane replaced. Glass.com was by far the best priced and provided the best service. You can't even tell they made a repair on my window. Compared to other glass companies I would recommend them hands down every time. They take customer service and quality seriously. From Debbie in the office to my installer everything was perfect. They came out same day for an estimate and placed the order for my glass right away, and kept me posted every step of the way. The installer arrived exactly as scheduled and did a great job. They will definitely have all of my future glass needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert A.
04/2016
5.0
Every employee I have dealt with have done an excellent job at a very reasonable price. I have even ordered more repairs and replacement windows from since I first used them. They offer great customer service and are very reliable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$178
Alfonso B.
03/2016
4.5
The customer service was awesome. From the initial phone call to the site inspection .Everyone was wonderful and so easy to deal with . The work was done in a timely manner. I have zero complaints. They will definitely get my business again .
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$250
nancy o.
03/2016
5.0
They were extremely quick to respond and get the work done. Very pleasant to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jen H.
03/2016
5.0
We had some very fogged-up, condensation-filled windows along the back of our house that needed to be replaced, and I was concerned that it was going to cost us a small fortune to replace them all at once. Glass.com of Illinois came out to give us a free estimate on all the windows we wanted replaced, priced out per window, so we could pick and choose what we wanted done first, to better fit our budget. Our new windows were ordered and installed within two weeks. What's more, the entire team at glass.com of Illinois is extremely friendly, knowledgeable, professional and kind. We'll be calling them again when we're ready to have our other windows replaced. Until then, I'm gratefully enjoying the view of our back yard through gorgeous crystal-clear windows! (Hey, I remember that tree...) If you need the glass in your windows replaced, I highly recommend calling this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janet C.
02/2016
5.0
Great customer service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$190
Jerri C.
02/2016
5.0
This was our second time working with Glass.com. The service is outstanding - from contact to install. They couldn't make it any easier for us. Happy to recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$28,000
Steve S.
02/2016
5.0
Great company to work with. Debbie was extremely responsive and friendly. The installer , J.R., was professional and completed the work in a very timely manner. Looking forward to working with glass.com of Illinois for any future work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,300
Janet B.
12/2015
5.0
They worked effeciently and worked around my schedule
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$650
carlos g.
11/2015
4.0
installer was profesional and efficient. was surprised how fast and clean he was. he made sure the inside of the bay window was protected....
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$30,768
LeRoy C.
10/2015
5.0
This was a completly trouble free project. The price was the best of the quotes I was abble to get. They said it would take 2 weeks to get the custom glass, but the called me back in a week and said the glass was ready and the install could be done the next day. the installer arrived at the scheduled time and did a very clean installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,138
Ajo J.
09/2015
1.5
Debbie was very prompt in answering my questions and gave me a competitive quote. She told me the custom order may rake three weeks. However they installed the new glass panel within two weeks. [07/06/2017] the glass started cracking and the technician trying to prove me that its a scratch. By touch, anyone can feel, its a crack or a scratch. The glass quality is below average.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
4.5
Yes, I recommend this pro
William H.
09/2015
5.0
I had a number of insulated windows the seals had failed on and Glass.com was one of the companies that was recommended by Home Advisor. I was contacted within 24 hours by the owner, and after comparing their price quote and guarantee I decided to go with them. Their installers were very professional and polite and they completed the job in a single day. The owner and crew were all very responsive, and they were very diligent in making sure the job was done correctly and in a timely fashion. I've already suggested them to friends of mine who have similar problems and they've all been very happy with the work and professionalism of Glass.com. I'll continue to recommend them to other people I know. Unlike other companies I had contacted to get a quote to do the work that was needed, Glass.com worked hard to earn my business.