We are a locally owned and operated company with over 32 years of industry experience. Our experience, belief in open communication and high quality standards enables us to guide and assist our customers through each phase of the business experience. We value honesty and integrity in all aspects of our business and offer a variety of commercial and residential glass, mirror, door repair and storefront services that are customizable to each individual project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We understand that a successful business is built one customer at a time and that an organization's greatest asset is its reputation. We work hard to maintain 100% complete customer satisfaction. Our Reputation Depends On It. Visit Us Online @ www.illinoisglasscom.com.
I had a cracked window pane, a broken window latch, and several window screens needing repair. I used HomeAdvisor.com to find a company to do the work and glass.com was one of the recommendations. I was contacted within 24 hours, and based on their positive reviews I hired them. I couldn't be more pleased with their work and customer service. The latch was not a standard item but they found the replacement part. They were prompt and courteous from the first call through the final work. If you want a great product with great service, then call these folks - they are professionals!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Michelle B Z.
07/2015
5.0
Had basement glass window break under water pressure during a rainstorm during the night and they had the window repaired by 10am the next day. Very polite and professional installers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Naomi S.
07/2015
5.0
They were very responsive, inexpensive and they came out the next day! The estimate was the lowest out of 3 that I got and will definitely be recommending them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elizabeth S.
07/2015
5.0
Glass.com contacted me right after I submitted a request on HomeAdviser. The estimate was given to us the next day and the work was done about a week or so later. Bob, the installer, did an excellent job and we are very happy with the results. The work is warrantied for 10 years. Fixing these five windows ended up costing us much less than we had anticipated. Thank you Glass.Com!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$655
WILLARD A.
07/2015
5.0
From the time receiving of the quote and installing crank window glass I was extremely satisfied. Their quote was competitive and delivery schedule was reasonable as a new panel had to be manufactured. Installer was neat and informative as what was being done. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$470
Tammy A.
06/2015
5.0
Debbie Olson was excellent to work with. She was knowledgable and understanding to our situation. I felt comfortable hiring this company due to her customer service. Additionally, the men that were sent to the home were personable and put my mother-in-law at ease. It is important to me that my mother-in-law has someome she feels comfortable with doing repair work in her home as I am not able to be there with her (I live in another state). If it not for the use of Home Advisor, I would not have found this capable and worthy company to hire. Thank you to Home Advisor and as well as to Glass.com of IL!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bonnie B.
06/2015
5.0
This company was very professional. Bob was the project installer and estimator for the price and we couldn't be happier with his expertise and knowledge. There price also was a key factor in accepting their proposal. Great company, we are very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$700
JENNIFER E.
06/2015
5.0
friendly,did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
David M.
05/2015
5.0
Glass.Com made a small measurement error and had to return to our home to install the glass a second time, but they were great about the issue and handled it with friendly and accommodating service.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
John H.
05/2015
5.0
Debbie was excellent at arranging fast appointment for installer to look at window repair (half moon window cracked glass). Within a day I had an estimate to replace glass with new unit. Installed within 2 week for a good price installed, installer made sure area was clean after completion of job. Many thanks and would recommend for others and if I had to work on another project I would call Debbie at Glass.com A+
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$240
Ernest R.
05/2015
5.0
They did the best work I've seen in quite some time, replacing window glass. I will recommend them to anyone. They were quite reasonable in price, and from the first call to the final work the people were very pleasant, and quite accommodating. I will recommend Glass.com to anyone needing the work they do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia B.
04/2015
5.0
Everyone at Glass.com were very nice. They worked around my work schedule. The man that actually installed my glass was very courteous. I would use them again if needed.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Julie T.
03/2015
5.0
Working with them was a great experience! They promptly returned my emails and phone calls, were very professional, helpful, and knowledgeable. The actual installer was courteous and very careful with the install, making sure there was no glass or mess left behind. I will highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$322
Jeff M.
02/2015
5.0
Good service with no mess.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
janet k.
02/2015
5.0
They were very nice. They came when I needed them and will use them again in the future.