All Suburban Emergency Plumbing & Power Rodding has been family owned and operated since 1950, providing quality service and reasonable rates. Whether you’re working on a new construction project or remodeling an existing feature, you can count on the experts to get the job done right the first time, in a timely and efficient manner.
Business highlights
Emergency Services Offered
Services we offer
Plumbing, water heaters, sump pumps, drain & sewer cleaning.
Description of Work: First: Do not confuse this with All Suburban Plumbing. This is All Sub EMERGENCY Plumbing. This was my mistake and I've paid dearly for it. | |Problem: sewer backing up into my basement through shower and bottom of toilet. Paid $370 for rodding and camera. Cleared out some debris but water still came back towards house and serviceman told me I should contact the city for them to flush the city line. | |City manager and then later workers came out and it was clear (I looked down the manhole myself). City did not understand why they would state that and why they could not rod all the way to the clean city line. They told me they obviously did not go all the way to the street -- less than 150 ft. Told me they must not have gone far enough with the rod. | |Meanwhile, I had hip replacement surgery but as soon as I could get down into my basement (a few months later) I found the sewer backed up into my basement yet again. | |When I called the same serviceman kept telling me in an impatient and rude manner that he "wrote on my receipt" there was a pitch to my sewer line and THAT is why it backs up. I saw the camera results and saw no pitch and furthermore they never told me that as we all watched the camera view. Instead he had clearly indicated the rod was "hitting something" he could not get past. And then told me that their prices had gone up. And since the 90 day mark had passed they'd have to charge me again. But he'd "cut a deal" and charge my just an additional $ 190. Of course I've taken off work again and needed to fix this so I had to dish out MORE money to fix the problem they did not address the first time. I'm not confident it will work but at least this time he had a worker go OUT TO THE STREET to confirm the rod went all the way. Wonder why they did not do this last time. | |Then there's the clean up. They asked me for a towel. I did not have an old one. When they left the towel was there on the floor covered in feces and toilet paper. The floor was littered with the same. They did not mop or attempt to clean up after themselves. A nice ending to a nice experience (sic).
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$560
Response from All Suburban Emergency Plumbing
Good morning Ms. [removed member name], We sincerely apologize for any problems you may have encountered and we strive to provide the most outstanding services to our customers. However, we have no record of doing any services at your address until June 2014, which is after the date you seem to have has your issues. The work we performed was not the same work you are referring to. Also, if you were experiencing any issues with our services, the owner himself, George would have contacted you directly, you would not have dealt with a "serviceman." We believe that you may have gotten us mixed up with the company you used prior to using our company. If there is anything further we can do, please do not hesitate to contact us. Sincerely, George All Suburban Plumbing 630.620.8233
Evie C.
02/2013
5.0
plumbing, wells
+ 0 more
Very well
Description of Work: Sump Pump replacement. Great Service!
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
CRAIG S.
01/2009
5.0
wells
+ -1 more
The project went well.
Description of Work: During the winter rain storm that my area experienced on Friday/Saturday, December 26-27, 2008, my electric sump pump broke. I called All Suburban about 8:15 on Saturday morning. By 10:15 that same morning, I had a new working electric sump pump and George repaired my battery back-up sump pump to automatically turn off as the water level dropped. The charge for this work was $370.00, which I thought was good value for the work performed and the very quick response time from my call to job completion. George and his crew were prompt, professional, & courteous.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Wells and Pumps,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening
FAQ
All Suburban Emergency Plumbing is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
All Suburban Emergency Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, All Suburban Emergency Plumbing offers free project estimates.
No, All Suburban Emergency Plumbing does not offer eco-friendly accreditations.
No, All Suburban Emergency Plumbing does not offer a senior discount.
Yes, All Suburban Emergency Plumbing offers emergency services.
No, All Suburban Emergency Plumbing does not offer warranties.
All Suburban Emergency Plumbing offers the following services: Plumbing, water heaters, sump pumps, drain & sewer cleaning.