6 time Angie's List Super Service award winner. Windy City Skylights provides the following services: Repair or Replacement of Existing Skylights Full Installation Services of New Skylights and Sun Tunnels Upgrades to Existing Velux Skylights Windy City Skylights is proud to be a Velux 5 Star Specialist. As such, we have extensive product and installation training from Velux and are authorized to sell and install the Velux product line. By purchasing directly from the manufacturer, we provide our customers the most competitive prices in the market. After more than 60 years, Velux continues to be the world leader in the skylight and roof window industry. Their extensive product line includes skylights, roof windows, and sun tunnel tubular skylights with broad array of convenient accessories. We invite you to visit the Velux web site at www.veluxusa.com for more detailed information.Additional email: kristy@eigelap.com
Business highlights
36 years of trusted experience
Services we offer
VELUX RESIDENTIAL, COMMERCIAL, REPLACEMENT SKYLIGHTS, TUBULAR SKYLIGHTS, BLINDS FOR SKYLIGHTS, NEW INSTALLATION, SERVICE, RETAIL SALES, & COMMERCIAL SKYLIGHTS.
I was told by almost everyone to go with a Velux skylight. Contacted Windy City and they promptly set up someone to come out to give me an estimate. I liked what they showed me and the warranty that was offered. Placed my order and it took approximately 4 weeks to come in. They were very busy, but since my old skylight was leaking, they got me in as soon as it arrived. I also decided to go with the solar shade. One gentlemen came out to install. He was very kind and worked very hard - took him about 6 hours. Extremely pleased with the new skylight. Can't believe the light that comes in now compared to the old one (which was a frosted bubble style). I just can't say enough good things about the new one. Highly recommend them and would use them again.
Description of Work: Replace an old, outdated, contractor grade, leaking skylight.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Matthew P.
09/2014
5.0
skylights
+ -1 more
The service went great. One technician came out and completed the job in a full day. He was professional, nice and timely. He did well with the cleanup afterwards. I had no difficulties contacting the company or scheduling the service.
Description of Work: I hired the company to install 2 skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,574
Sandra D.
08/2014
5.0
skylights
+ -1 more
We were going to have a new roof put on and needed to replace the skylight. Had Windy City come out for an estimate and decided to go with them. Let them know when the roof was done - roofers left extra shingles. 2-man crew came out and installed the skylight in about 90 minutes. Cleaned up everything inside and out and disposed of the old skylight. We love the new skylight!
Description of Work: Replaced a 28 year old bubble skylight with a Velux solar skylight with shade.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Bill P.
06/2014
5.0
skylights
+ -1 more
They came out to do the work within two days of accepting their quote. All work was completed in one day. Skylights look good, only surprise was that they put in curb mounts which required a large piece if trim around the interior of the skylight to cover up the added wood. Not as clean looking as I was expecting, but so far no leaks.
Description of Work: Installed two new skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
David M.
04/2014
5.0
skylights
+ -1 more
Great! Nice install. Good finishing on the drywall. Complete clean up after the job. $500 less than the next best estimate I got.
Description of Work: Installed a skylight
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,200
LIZ S.
01/2014
5.0
replacement windows
+ -1 more
Did an excellent job, with no mess on the inside at all. Windows are great.
Description of Work: They replaced two Velux roof windows, on a difficult, steep roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Josie K.
01/2014
1.0
skylights
+ -1 more
I wouldn't recommend them to anyone. They haven't come out to fix it and I don't want to pay them until the worked has been completed properly.
Description of Work: They were supposed to replace the original skylight with an identical one. They put in the skylight and were supposed bring some shingles, but brought the wrong kind. They have destroyed the drywall and have done about 4-5 inches of damaged around the entire inside.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,095
Response from WINDY CITY SKYLIGHTS
This customer REFUSES to cooperate and has used profanity when we attempt to resolve her concerns. Please understand that our company prides itself in customer service as evident by the many "A" ratings on this list. We have tried repeatedly to resolve the customers issue. We have photograhic proof her comments are false and yet we still attempt to resolve her issues. We have not been back to her home because the customer refuses to return multiple phone calls and when she does pick up, she uses profanity that is unacceptable and undeserved. On December 3, 2013, Windy City Skylights removed (1) Velux VS 606 and completed the installation of the new skylight of the same make and model. Once the installation was complete, the installer requested permission from the home owner to replace the “trim” around the interior of the skylight. Customer claims that there was “never” interior trim and we must have put in the wrong size skylight. The customer then told the installer she would have to talk to someone in the office. At that time, the customer paid the contracted amount. The customer then called the office and was very rude with my staff. Therefore, I personally contacted the customer and we began to try to resolve her concerns. We mutually agreed that it was difficult for me to understand her concerns without visual documentation. We agreed that an installer could come out to her home “the next time we were in that area” to take pictures of the interior so I could see how we could be remedy her concerns. On December 27 2013, Windy City Skylights installers went to the customers’ home and took the pictures. These pictures clearly show evidence of “trim” around the opening of her skylight. Also, a photograph taken during the initial sales consultation clearly shows interior “trim” around the opening of her old skylight. The customer insists that there was never trim around her unit. On December 30, 2013, I called the customer and tried to explain our desire to trim the interior of the opening as it was before at no cost to the homeowner. Unfortunately, the customer did not agree with my recommendations and hung up the phone during our conversation. I attempted to contact the customer immediately assuming the call was dropped, without success. I attempted to reach the customer again on the afternoon of December 30 and January 2nd. Each time, I left a message requesting the customer contact me so we may resolve her concerns. Customer never returned my calls. On January 7, I was notified by my bank that the customer stopped payment on her check. Again, on January 7, I tried to speak with customer. While leaving the customer a message, she picked up the phone and used profane language when speaking with me, I asked her to stop and she hung up on me again. Windy City Skylights performed all work, with exception to the interior trim, as contracted. We used the same manufacturer and model as previously installed in her home. Windy City Skylights only wishes to perform the work required and be compensated appropriately. Unfortunately, the customer is unwilling to cooperate.
Romas C.
11/2013
5.0
skylights
+ -1 more
Took the installer all day but the job done was excellent. They had to wait for the roof to be replaced and the timing was excellent. Now it's wait and see how well it all holds up to the weather.
Description of Work: Replace 3 skylights with new Velux skylights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
ANGELA F.
11/2013
5.0
skylights
+ -1 more
The service was great. They came in and installed the skylight. Mike was great. He was professional and did a great job. The price was also good. I was very happy with their service.
Description of Work: They installed a skylight in our dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Mary C.
07/2013
5.0
skylights
+ -1 more
Chad the installer was super polite and very patient with me. I think he did a excellent job and was very careful in the work area. I had cedar paneling on my ceiling area and he was very careful not to damage it around the area he cut out. He was picky about his work and my son in law, who has worked construction, said he did a really good job both inside and in the roofing. Price wise they were a $1,000 cheaper then another company I got an estimate from. The only issue I had was about installing a shade they wanted to charge for installation, but I found out that Velux installs the shade for free you just have to mark the box when ordering. In the end I ordered a blind instead as much cheaper then a shade and since I could reach the shade to adjust a much better deal for me. I had a special order in that I wanted a wood finish and ordered such. Windy City Skylights was nice enough to bring out the skylight a few days earlier so I could stain and poly.
Description of Work: Installed a new skylight including framing and finishing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
linda S.
06/2013
5.0
skylights
+ -1 more
They were really good. They installed it very well and the finished work inside the house was perfect. It looked custom made and was done very well.
Description of Work: They installed a replacement skylight in our main kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna S.
05/2013
5.0
skylights
+ -1 more
I called Windy City Skylights to get a quote on replacing existing skylights, one of which was leaking. I thought I might replace all three electric venting skylights with solar venting skylights but decided to replace the one that was leaking now and see how I liked the solar light. Tom came out to measure and confirmed what I already knew. The wrong type of skylights were originally installed. The pitch of my roof was too low for deck mounted skylights and they should have been installed in curbs built to provide the needed pitch. Tom quoted the price of the solar skylight and EDL curb. Approximately two weeks later Tim called to schedule the installation. One installer arrived within the "window" (pun intended) and worked all day to remove the old skylight, build the curb, install the new skylight and put in the new drywall which was needed now that new curb was in place. He worked 12 hours but didn't have time to put a coat of "mud" on the drywall. We scheduled another day for him to do that which took about 90 minutes. He had to return a third time to put on another coat of mud, sand and paint. When he was finished it looked PERFECT. I waited for a couple of hard rains to write this review. No leaks! The solar light works nicely and is more quiet than the electric ones. A nice plus is that the solar light is eligible for a 30% tax credit. I definitely recommend this company. Everyone I dealt with was professional and accommodating.
Description of Work: Provided a quote and approximately 2 weeks later arranged for installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Ken H.
05/2013
5.0
skylights
+ -1 more
Got a phone quote when I scheduled the appointment. The "estimator" came to check size, and confirmed that the skylight was a Velux. Another service told us that it was not a Velux, but a builder's special. The Windy City salesman knew the size and number of the skylight just by looking at it. I felt assured that the company was legit and would do a good job. A formal proposal was written. There was added price due to the steep pitch of our roof, but price was $1200 cheaper than estimate from window replacement company. Two weeks after agreement was signed and Windy City ordered the skylight, the installation was scheduled. Installer did a great job and took extra time to suggest finishes for the inside drywall well. Another company said the drywall needed replacement, but after removing the old skylight it is clear that the drywall is not damaged and only needs paint. We had spare roof shingles to patch in around the skylight, and area looks great. This was an easy transaction and all went smoothly. No surprises, very professional people at Windy City.
Description of Work: Installed replacement for 25 year old Velux skylight in 2nd floor master bathroom, over the whirlpool tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,330
Jesse D.
05/2013
3.0
skylights
+ -1 more
Company was hired to replace skylite and we felt one man was sent out to do a two man job. We ended up helping him bring up the skylite onto the roof. Installation went smooth at first then had a problem with skylite not closing all the way. It is an automated skylite and has a feature to stop if there is something blocking it. The installer was not able to trouble shoot after 3 visits and finally sent out a different installer. He recalibrated it and it works good now.
Description of Work: Replaced existing skylite
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$3,500
Response from WINDY CITY SKYLIGHTS
Though we strive to achieve trouble free installations, we fell well short of the customers and our expectations on this project. An oversight on our part resulted in the situation described by [member name removed]. We can only apologize for the inconvenience and assure you we have instituted policies and procedures to ensure this type of oversight will not happen again. We appreciate your feedback. We need to know when these types of issues arise so we can make changes; as we are always striving to improve our processes. Again, I apologize to the [member name removed] for their less the stellar experience and assure you we will redeem ourselves if you ever need our services again.
David S.
05/2013
5.0
skylights
+ -1 more
work was performed as expected. product used exceeded expectations. skylight has been in for about a month and no leaks. they reused existing roof tiles so that it wasn't obvious that they skylight had been replaced. quality work
Description of Work: Replaced a 30 year old 3'x3' skylight
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Kathy T.
02/2013
5.0
skylights
+ -1 more
Overall it went really well. They installed it in one day and we have not had any leaks since. It has been a great feature for adding light to the attic.
Description of Work: Their service was used to install a Velux sun tunnel in an attic bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Dallas A.
01/2013
5.0
skylights
+ -1 more
From our original phone call to the final installation, everything was handled professionally and on time. We were particularly impressed with the estimator and the installers who were very punctual, and took great care to be sure that everything stayed clean during the installation. The project was completed in 3-1/2 hours, and the price was very reasonable. We would recommend Windy City Skylights to anyone who needs this type of work.
Description of Work: We replaced two skylights that were leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
John Z.
12/2012
5.0
skylights
+ -1 more
As mentioned above, I was extremely pleased with the work from start to finish. The estimator and installer were both courteous and professional. There were no delays, the work was performed on time as promised and I was completely satisfied with finished product. I would definitely use them again
Description of Work: I wanted to replace a 20 year old skylight that began leaking last winter. I selected estimates from 2 companies rated highly on Angie's List. I was very satisfied with the estimate from Windy City Sky Lights. Tom showed up on time and was very thorough in inspecting our old skylight by actually going on our roof to determine the condition of our old skylight and what preparations were necessary to replace it. He determined a retrofit with a curb mounted skylight and flashing would be best to insure a more water resistant fit for the new skylight. He was very competent in explaining the work required. The next day we received another estimate from another highly rated company. However, the estimator didn't bother to inspect the roof area but used his tape measure inside to determine the replacement size and recommended a deck mounted replacement as we had originally, with a similar estimate as Tom but without the improved curb-mounted installation. Of course this convinced me to choose Windy City and I wasn't dissappointed. I was promised installation within 3 weeks and the installer arrived on time and did an excellent job. He was very courteous and professional. He even touched up with paint some of the previous interior water stained marks that he was able to reach from the roof. He cleaned up the work area very well when finished. Overall, I was very pleased with job from start to finish. Also their installation labor is guaranteed for fifteen years when using standard Velux flashing systems which 5 more years than the standard 10 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,035
John F.
11/2012
1.0
skylights
+ -1 more
The workers that they sent out for the job were very unprofessional to the point of smoking will installing the glass and then stubbing out the cigarettes on a wood shake roof. they also left the butts on the roof. The skylight which never leaked started to leak after they replaced the glass. I called them numerous times requesting that they fix the leak. They sent the team out twice more, but the leak persisted. Finally after numerous calls, Jeff came out and told me that therre was nothing that they could or would do. I have since had to replace the whole unit using another contractor.
Description of Work: Replaced the glass in a skylight.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from WINDY CITY SKYLIGHTS
I appreciate the feedback concerning our employees smoking on the job site. We have never received this type of feedback in all our history nor has this issue came up in the 18 months since this repair. Even though all the installers deny this claim, I assure everyone, we do not condone this behavior and all our installers have been counseled accordingly. Removing and replacing just the old piece of glass in a 20 plus year old skylight is discouraged at the time of the appointment by all our sales force. We do not recommend taking a new piece of glass and installing it in an old skylight frame. Our policy is clear; we do not warranty this type of work. However, some customers insist on this repair for economic reasons. We strive to provide our customers long lasting water proof solutions and this type of repair does not provide that solution and, as in this case, sometimes causes the customer to incur more costs later when they are forced to replace the entire unit. I understand there are two sides to every story but in this case, our salesman insists that he was told the risks but decided to just replace the glass. Also, as the report date states, this incident happened over 18 months ago. This is the first report we have that the member was not satisfied with the answers received from the salesman. I wish we would have had an opportunity to address his concerns further but unfortunately we were unaware of these issues until now.
Edward R.
11/2012
5.0
skylights
+ -1 more
It went great. I worked with Tom Procich. He gave me the best price out of all the quotes that I had gotten. He followed up with me numerous of times unlike others who you never hear from or you have to chase them down. He gave me a lot of information about the company. he made me feel comfortable. I also like the fact that sky lights is their specialty. They did have to push are appointment back a week due to storms in the area but it wasn't a biggie. The guy who installed it did a great job. He was there on time and finished within 3 hours or so. I'd likely will have them to add one in our bed room in the coming years.
Description of Work: Replaced skylight that was made for a shingle/slope roof with the correct skylight for a flat roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,143
HAROLD O.
10/2012
4.0
skylights
+ -1 more
sales person was nice. said someone would call to set up appointment for install. this took one week (B for responsiveness) . installer was early, a hard worker, and seems to have done the work properly.
Description of Work: two skylights installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
BETSY P.
09/2012
5.0
skylights
+ -1 more
Fabulous overall experience in emergent situation. Tom, the sales person and general troubleshooter, responded immediately to my call for help when the 25 year old huge skylight in our master bedroom started leaking. Water started running down the walls during a dark and stormy night - and I was frantic a recurrent rain would ruin our high gloss new flamed birch flooring and antique furniture. Tom - who is amazing and wonderful- got Terry, one of the extremely competent repair guys, to come on a Saturday (I believe it was a holiday weekend) to tarp over the window until a new skylight could be ordered. I should add my roof is steep and hard to reach. They had to use 40 ft ladder - and Tom came in from Downer's Grove to city to help Terry . Was a great relief to me - as I was about to leave town for a week. Tom and Terry saved me (or, rather, our floors). The gentleman who did the actual final new skylight installation was Chad. He was professional, smart, careful, thorough in his explanations - and managed to troubleshoot my existing non-standard skylight opening with clever and skillful technique. He had to cut my too-high drywall curb (did a stellar job - I will need minimal cosmetic drywall repair inside my atrium bedroom ceiling- mostly where prior rain leak caused cracking at corner of drywall near old flashing). Price was as promised - in spite of time required to make the window fit my "custom" opening. Chad was neat and meticulous. I cannot say enough about how pleased I am with all of the above. HIGHLY recommend them.
Description of Work: Emergency tarping over leaking skylight on very steeped roof. Subsequent installation of new glass Vellux skylight in a custom-sized space - that required cutting down a pre-existing non-standard 10" "curb" to 6" - and fitting the new window. The size of the skylight is 50" by almost 4 ft. Perfect job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
MARY O.
09/2012
5.0
skylights
+ -1 more
Windy City Skylights did a great job. At the sales call, Tom, did a great job explaining to me the options and what was available. His crew is very well trained and that helped. I was in a time crunch, and they did a great job working with me and helping me to take each next step. The crew was wonderful, they installed the skylights in no time, and I am very happy - much better than the waterfall thru the skylights I had before..
Description of Work: They replaced 5 skylights and did it in a very quick manner. Two weeks after I signed the contract, they installed the skylights.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62,000
Response from WINDY CITY SKYLIGHTS
We are very greatful for the opportunity to serve Mary on this project but want to clarify the contract was for $6,200.00 versus $62,000.00. We enjoyed working with her and hope to earn more of her business in the future.
Saskia T.
09/2012
5.0
skylights
+ -1 more
We had 2 new venting skylights installed and are thrilled about how well it went. The crew were very friendly and professional. They arrived on time and did a fantastic - and clean - job of installing our skylights. That evening, we had a heavy storm - of course, nothing leaked and all is well. We would have them come out again if we ever need another skylight installed. Thank you so much for a stress-free experience!!!!
Description of Work: We had 2 new venting skylights installed - one electric and one manual.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Mary W.
07/2012
5.0
skylights
+ -1 more
Tom came out to give me an estimate on replacing a cracked skylight. I agreed to have the work done and within a couple weeks I had the new skylight installed. The second skylight was more of an issue since it needed to open to give access to the roof but the size of the current skylight did not match the replacement. Chad was the installer. When he installed the first skylight he looked at the second and came up with a couple options for replacing it. He reviewed his thinking with me in detail and helped me tremendously in deciding on a plan of action. Chad did a wonderful job installing the skylight which included the need to build a larger base for it to sit on. The end result matched exactly what he had diagrammed out for me. Chad was also very careful to protect the inside of the house during the installation. I would use this company again without question.
Description of Work: Replace 2 skylights on the roof of a 3 story townhome.
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Service Categories
Skylights,
Roofing,
Windows
FAQ
WINDY CITY SKYLIGHTS is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
WINDY CITY SKYLIGHTS accepts the following forms of payment: Check,MasterCard,Visa
Yes, WINDY CITY SKYLIGHTS offers free project estimates.
Yes, WINDY CITY SKYLIGHTS offers eco-friendly accreditations.
Yes, WINDY CITY SKYLIGHTS offers a 0% senior discount.
No, WINDY CITY SKYLIGHTS does not offer emergency services.
Yes, WINDY CITY SKYLIGHTS offers warranties.
WINDY CITY SKYLIGHTS offers the following services: VELUX RESIDENTIAL, COMMERCIAL, REPLACEMENT SKYLIGHTS, TUBULAR SKYLIGHTS, BLINDS FOR SKYLIGHTS, NEW INSTALLATION, SERVICE, RETAIL SALES, & COMMERCIAL SKYLIGHTS.