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Stephens Plumbing

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

27 Employees. Uses subs for electrical, tile & glass. No travel charges. Licensed Illinois# 055-020721. Additional services - Clean furnace & air conditioning systems, furnace installation, boiler replacement & repair, central air conditioning replacement & repair, humidifiers & gas leaks.

Business highlights

101 years of trusted experience
Emergency Services Offered

Services we offer

Custom design, ceramic tile, fixtures, counter tops, cabinets, furniture, whirlpools & jacuzzi, back flow prevention, pipe & tile leaks, power rodding sewers, sinks & toilets, tubs, faucets & valves, sump pumps, back up pumps, water treatment, water heaters & softeners & appliance installations.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9399 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 376-399 of 399 reviews

Michael M.
07/2014
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
.
Description of Work: Used Stephens Plumbing to install battery backup for sump. They did a professional job on time for a fair price and I continue to use them for heating and cooling service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie G.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Residential & Business Plumbing, all sorts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
05/2014
5.0
plumbing
  + -1 more
Fantastic
Description of Work: Repair outside hose bib spigots

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Nidhi V.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Changed toilet wax ring and fixed the leak in the toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

John V.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Furnace Inspection & Cleaning; Changed out Humidifier filter and inspected system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard T.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ramesh R.
08/2013
5.0
plumbing
  + -1 more
no problems
Description of Work: Install new kitchen garburator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Sheila F.
12/2012
5.0
plumbing
  + -1 more
Great quite pleased
Description of Work: They were so nice and prompt and explained everything to me. The noticed a leak in another area that I had noticed but forgot about. They were excellent and I will never use another plumber. We had to change out an ejector pit pump and it was a horrid job but before we even started they suggested I call electrician to make sure not electrical problem. I appreciate the anticipation of it could be a problem other an plumbing but it was actually a bad pit. We decided to do both pumps at the same time as the life span was up. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Maggie N.
12/2012
5.0
plumbing
  + -1 more
Great - would hire again.
Description of Work: We had a very high water bill. Stephens saw the meter was running, checked the toilets and found one that was leaking. Replaced insides of that toilet and one other, also did some quick work on a couple of sinks and re-seated a toilet that was "rocky". We were very happy with their service and professionalism, as always.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$434

Mark K.
11/2012
5.0
plumbing, home remodeling
  + 0 more
Good Experience
Description of Work: We had the estimate a project before we purchased a house. The house deal fell through but their review of the approach to redoing the pluming to remove old pipes was very good and informative. Right on time and followed up well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathy W.
08/2012
5.0
plumbing
  + -1 more
Pretty good!!
Description of Work: Valve leaked...........They put in new valve in downstairs guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Keran L.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They get As.
Description of Work: Stephens Plumbing & Heating Inc fixed our furnace and cleaned the filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Martha M.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
Very well.
Description of Work: Replaced faucet and backplate in bathroom. Repaired kitchen faucet. Service person was very courteous and helpful with suggestions.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366.5

Clorinda G.
11/2011
5.0
plumbing, wells
  + 0 more
They did a nice job
Description of Work: we had our Ejecter pump replaced and kitchen sink had a leak that we had fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James & Alice S.
08/2011
5.0
plumbing
  + -1 more
Great.
Description of Work: Remove water softener and replace shutoff value.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert K.
10/2009
5.0
plumbing
  + -1 more
Excellent
Description of Work: We found Stephens Plumbing on Angie's List and tried them previously for another plumbing issue and were very pleased with the service performed and the knowledge shown by Kelly the serviceman. We are in the midst of a remodel and needed to replace the drain stack which we had Stephens perform the service and, once again, Kelly did a great job. Timely, considerate, clean and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Michele D.
05/2009
5.0
plumbing
  + -1 more
Excellent service.
Description of Work: The plumber, Chad, came to my home because one of the toilets was making a groaning sound when flushed, and the sump pump needed a new battery in the backup system. He replaced parts in the toilet, and replaced the battery. He offered much information on the battery's functioning, including the possibility that the backup system may actually be bad, not just the battery. He gave me information on what to do if the battery didn't fix the problem, which occurred after he left. He returned immediately and removed the battery, then took it off the bill. I couldn't have asked for better service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CAROL W.
10/2008
5.0
plumbing
  + -1 more
See above.
Description of Work: Second floor bathroom leaked into family room below. This occurred after massive local flooding and prior plumber not available for 10 days! Stephan's sent someone out the same day. The cause of the leak was subtle and involved loose tile caulking so diagnosis was tricky. Plumber worked on it until he was sure he knew the cause. There was no pressure to use them to repair the tiling or to "fix this immediately...or else!" I think that showed a high degree of integrity. Everything was cleaned up and as little intrusion into the wall/ceiling as possible. I also really appreciated the care the plumber took to contact me at work since the babysitter was at our home. He did so 3 times-en route, before cutting into the wall, and after understanding the problem. A very positive experience during a very unpleasant episode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

VICTORIA A.
10/2007
5.0
plumbing
  + -1 more
unknown
Description of Work: Put a faucet in for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON B.
10/2006
5.0
plumbing
  + -1 more
unknown
Description of Work: Searched for the cause of mold in a closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

LU C.
11/2003
5.0
plumbing
  + -1 more
unknown
Description of Work: A MINOR REPAIR ON MY COMMODE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DANIEL P.
08/2003
5.0
plumbing
  + -1 more
unknown
Description of Work: REPAIRED LEAKING FAUCET

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/2003
5.0
drain cleaning
  + -1 more
unknown
Description of Work: KITCHEN SINK UNCLOGGED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

05/2001
4.0
plumbing
  + -1 more
unknown
Description of Work: INSTALLATION OF A FAUCET

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

747 Ogden Ave, Downers Grove, IL 60515

http://www.stephenspandh.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Appliance Repair,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Ceramic Tile

FAQ

Stephens Plumbing is currently rated 4.9 overall out of 5.
Stephens Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Stephens Plumbing offers free project estimates.
Yes, Stephens Plumbing offers eco-friendly accreditations.
No, Stephens Plumbing does not offer a senior discount.
Yes, Stephens Plumbing offers emergency services.
Yes, Stephens Plumbing offers warranties.
Stephens Plumbing offers the following services: Custom design, ceramic tile, fixtures, counter tops, cabinets, furniture, whirlpools & jacuzzi, back flow prevention, pipe & tile leaks, power rodding sewers, sinks & toilets, tubs, faucets & valves, sump pumps, back up pumps, water treatment, water heaters & softeners & appliance installations.

Contact information

747 Ogden Ave, Downers Grove, IL 60515

http://www.stephenspandh.com