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Jay's Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

You can count on Jay's Plumbing to provide prompt and professional plumbing services - for both emergency and maintenance. Proudly servicing the Chicago area since 1999. At Jay's Plumbing there's no job too little and no task too complicated for our trained and qualified service technicians. Contact us today for more information!

Business highlights

25 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, water heaters, tankless water heaters, leak detection, drain cleaning, boiler repair, emergency service, sewer repair, commercial plumbing, repiping, backflow testing, sump pumps, garbage disposals, water softeners, gas line install or repairs, toilets, hydro jetting, sewer camera inspection

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.555 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
9%
3
5%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 55 reviews

Dennis D.
01/2019
4.0
plumbing
  + -1 more
Good. Xxxxx
Description of Work: Hot water heater repaired

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
09/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Suzann H.
03/2017
4.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dasee J.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judith B.
03/2016
5.0
plumbing, water heater repair, home remodeling
  + 1 more
unknown
Description of Work: Plumbing for kitchen remodel & new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane S.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Barbara P.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

keith W.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: The work for me on a continuing basis.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason H.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barry S.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle M.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brisa N.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jarod B.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

ERIC R.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$275

Martha I.
11/2015
5.0
gas leak repair, home remodeling, plumbing, water heater repair
  + 2 more
unknown
Description of Work: As part of a kitchen and bathroom remodeling project where both rooms were gutted, Jay's Plumbing replaced the galvanized steel pipes with copper lines, installed a pipe heating system to solve our frozen pipe problems, moved the pipes that carry water into the house to accommodate a larger shower, installed a new water meter and a new water heater, installed all the new sinks, toilet, faucets, etc., a gas line to the fireplace, and all the jobs that accompany a remodel. Jay's plumbers were skilled, polite, and very nice to have around the house, even though the job involved working in a very narrow dirt crawlspace. They went the extra mile to get the job done correctly. It has made living in our house much better and I highly recommend Jay's Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Steve W.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Have worked with Jay's on several different projects now. Always above and beyond. Even mentioned some ideas of future projects. Came back to the house, off the clock, with print outs and information to help flesh out the idea and make it something more realistic. Provided several levels of possible ideas to work with. | |I don't normally recommend people, as they may deal with me differently than the next person, but every time I've worked with Jay's it's been top notch, and have willingly recommended them to other people because of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn B.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

sean R.
11/2015
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Jay's plumbing was recommended by our general contractor on a kitchen addition and remodel. They did some additional work to bring some of our existing plumbing up to code and moved the plumbing stack to the upstairs bathrooms as well as reworked our ejector pit. Jay's plumbing was easy to work with and fully explained what needed to be done and why and provided options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

sheryl P.
11/2015
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Jays Plumbing was a subcontractor employed by our general contractor for our kitchen remodel. The kitchen remodel was a complete tearout and reworking the original plumbing and drains was required. Jays also did the plumbing work on a previous bathroom remodel we had done a couple years before. All work was expertly done, requiring zero follow up. We would hire Jays for any plumbing work needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JOE Y.
07/2012
3.0
plumbing, drain cleaning
  + 0 more
Our problem initially started with a plugged toilet. I couldn't fix it with a plunger or a snake, so I called Jay's and they came out fairly quickly. The plumber had to remove the toilet to remove a large item that was stuck in the trap. He also had to install a new wax ring. Cost: $166. Seemed kind of high but they got the job done. A few months later I was in the crawl space and noticed a significant leak right under the toilet. I found this curious since they just replaced the wax seal and that is usually the cause of this kind of leak. I called Jay's and they came out the same day. They determined that the closet collar cracked and replaced that and the associated hardware, along with another wax seal. Cost: $205. I don't know for sure but find it curious that the toilet leak happened tight after the initial repair and suspect the first plumber damaged something that later caused the leak. In any case, I think they are too expensive.
Description of Work: Unplugged toilet and fixed toilet leak.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$370

Response from Jay's Plumbing
I completely understand how you may feel “because we touched part A, now part B needs repair”. The plumbing is a whole system in your house, and often as it ages when there is a disruption in one area (when we removed the eyelash curler from the toilet drain); it brings to light other weaknesses (that the closet collar needed replacement 4 months later.) Our technician saw your system was in need of other repairs, but that wasn't the time for them. You had another concern about pricing. As a good customer for many years (and you did use us again after this issue) we would have been happy to work with you on a particular case, if you felt we were too high. When compared to other local plumbers you will see we are competitively priced or lower! We would like to request you reconsider your review – but understand should you decide not to. We pride ourselves on customer satisfaction and would like another chance to work with you. We have sent you a coupon and gift card to Dunkin Donuts as a small step to a new relationship.

AUDRONE M.
09/2010
5.0
plumbing, water heater repair
  + 0 more
They were responsive. They were really good, and I would recommend them to others. They came on time, and the quoting process went very well. Jay himself came to give the quote, and he was very thorough in explaining what would be involved, what issues we might be facing, and other things. He also discussed how to maintain the system. He was very professional. If I get an opportunity to use them, I will definitely use them.
Description of Work: I got a quote from Jay's Plumbing during July o install a tankless water heater.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIAN M.
08/2010
5.0
plumbing, water heater repair
  + 0 more
The owner of the company, Jay, came out, quoted the job, and they had it done in one day.
Description of Work: Jay's came out and replumbed my house. The price was way less than I had thought it would be and they finished in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Kimberly N.
12/2009
5.0
plumbing
  + -1 more
It was a very stubborn clog, but he persisted until he had everything cleaned out and the drain flowing again.
Description of Work: The main drain from my house was clogged and toilet water was backing up into the bathtub. I called and they came out right away. William seemed very knowledgeable about how to proceed and didn't mind answering my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rick N.
05/2009
5.0
plumbing
  + -1 more
They were very efficient with their work. For most of the projects we had one plumber who we felt was very good. When we encountered a problem they addressed it immediately. I think that their pricing was pretty reasonable.
Description of Work: We hired Jay's Plumbing to redo the plumbing in our basement utility sink and in our old bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

YOKO M.
01/2009
5.0
plumbing
  + -1 more
I found the house full of water and called them immediately. The owner answered and gave me instruction to turn the valve off. A representative from his company came out within two hours and provided the above service in a very courteous way. The owner did tell me right away that I would be charged a time-and-a-half due to a weekend call and gave me the quote. Options of waiting until Monday was discussed openly.
Description of Work: Identified the frozen and bursted water pipe in the bathroom and repaired it. We were able to use the water in the house in matter of hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360
    • 1
    • 2(current)
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Contact information

1509 Ogden Ave, Downers Grove, IL 60515

http://www.jaysplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
055-020382
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
09/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Wells and Pumps,
Drain Pipe Installation,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Jay's Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Jay's Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Jay's Plumbing offers free project estimates.
Yes, Jay's Plumbing offers eco-friendly accreditations.
Yes, Jay's Plumbing offers a 5% senior discount.
Yes, Jay's Plumbing offers emergency services.
Yes, Jay's Plumbing offers warranties.
Jay's Plumbing offers the following services: Plumbing, water heaters, tankless water heaters, leak detection, drain cleaning, boiler repair, emergency service, sewer repair, commercial plumbing, repiping, backflow testing, sump pumps, garbage disposals, water softeners, gas line install or repairs, toilets, hydro jetting, sewer camera inspection
N/A

Contact information

1509 Ogden Ave, Downers Grove, IL 60515

http://www.jaysplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day