Anderson Pest Solutions

The guy who came was very nice. Punctual. Liked him a lot. He treated the inside of the house and outside. It made a big difference. I had an issue later. While I did not sign an annual contract, three months later they billed me for my "next quarterly service" which was not provided. (Neither did I want one.) They admitted it was not provided but indicated that I had an annual contract and regardless of whether I received service or not, I owed them the money. Calling was useless. I followed up with a formal letter and indicated that no contract had been signed. Once I wrote the letter and attached the emails that had gone back and forth, they immediately replied indicating I had no balance due. My advice would be to ensure you do not inadvertantly sign up for an annual contract unless you want one for sure. The guy had indicated I could cancel if I wanted to for future service, but I think it is not as easy as I would have liked. One other thing for your consideration: I think they use "natural" pesticides, which I imagine some people might really want. My guess is that they are less effective than the "big guns" and frankly once I want insects gone, I want them gone and the natural stuff would not necessarily be my choice. It may be yours, and you should consider your preference.

He explained everything. He was very nice and respectful. He was also nonintrusive.

They were super responsive and they solved the issue. They were very thorough and did an excellent job. The service guy that I had Mike is great and he has serviced my daughters home as well. He is very thorough and professional.

The technician injected gel bait into the wood (which had been sprayed with an over the counter ant spray). He also spread pellets under the window involved in a garden area and under a front window. He made no attempt to check for ants in other places saying"if they found what they needed here why go anywhere else. It seemed the company was more interested in building a long term customer rather than solving the immediate problem.

Great job. Arrived within the window for appointment. Very professional and used booties on his work shoes in the home. DId a great inspection outside of the home and found two unrelated problems and treated the problems of ants and an aggressive wasps nest. The online customer service was also great in answering all my questions. Very good experience.

Ampest had the difficult task of removing ants from our kitchen. After 4 visits, I think they're gone. The ants have been stubborn, but Ampest has stood behind their warranty and only charged for the first visit.

They were wonderful. They came over before weeks before and met my dogs. They gathered information on where things were, what their schedule was and their normal activities. I gave them vet info and emergency info etc. The day of my trip they came early and requested some additional info. We talked and texted during my trip. When I came home, Stan was there waiting for me and my dogs were so content that they seemed to hardly miss me.....I was thrilled to have such great care of my dogs and my house!

The technician arrived promptly and he recalled servicing our home before we purchased it. He was extremely thorough and explained that the application might actually result in more activity at first. He did so well we did not experience any extra activity. He noticed a spot on the exterior that would invite pests and plugged it with steel wool. He also spotted a tree on the property which may cause us trouble in the future. That kind of forward looking advice is worth a lot. We signed up for a recurring contract to keep the house in good shape. I would highly recommend this service.

I like the company because, unlike past experiences I have had with other exterminators, Anderson does not pressure you into an annual contract. The 2 servicemen we have had experience with we're on time, professional, and knowledgable. They will retreat if the problem returns within a set time period.

Anderson Pest Control were excellent. Ryan is very knowledgeable, personable and he explained everything that he did. I was very happy to have him in my home.

Some times good and sometimes just ok.

The customer service is extraordinary! I can't say enough great things about this company!

I do not think it was their fault that they needed to come back. They were really good. They have a guarantee where they will come back within 90 days for free if needed.

On my initial contact I only provided my e-mail address. I did not hear back for over 24 hours so I resubmitted with my cell phone. I was called within 15 minutes of submitting my cellular. Thus, I would recommend you provide a phone number for them to contact you. The representative was very pleasant and, as the other reviews stated, she offered me their full service ongoing throughout the year. I opted to sign up for the full annual program as the cost to control the critters was quickly approaching the cost to let someone else do it. The technician arrived the next day as promised and my wife was so pleased she did not have to move anything. It seemed so simple what he did, but there were no bad smells, the children did not have to avoid any areas, and results were noticeable the next day. I have no idea what the natural stuff they used is but the pests went for it. They were crawling out of the woodworks and dropping dead before our eyes. It was scary to see how many of them there were. The technician was back out a week later and replaced the traps and applied some more of the natural stuff. The technician told my wife he would return the following week but did not. However, the numbers continued to dwindle until 2 weeks after his first visit - they are gone. I honestly don't care how they did it - IT WORKED. I feel I will no longer have to worry about household pests and I will NEVER have to buy another can of bug spray or subject my family the the harmful chemicals we had been using. If we see a bug, all we have to do is call Anderson Pest Solutions.

Technician was dispatched to my home. He was very knowledgeable, professional, and completed the job as indicated.

My story is very similar to the one posted for this business in Oct. 2011, which is why I called Anderson. Thanks to that member as your posting helped me a lot. I saw some mouse droppings and called Anderson after their office hours. They called back promptly early the next morning, and we scheduled for a couple days out. Tim arrived on time, and was very CALM and reassuring which was great, since as a homeowner I know these things happen, but it is one of my two least-favorite things to deal with. I hoped the pro could handle it from A to Z, which he did. After inspection and asking me some questions, he set several traps in the two areas, and also plugged up a few holes with steel wool. I later got some foam to seal from the outside and to hold the steel wool in place. these are small areas and not really visible from the outside. Per Tim's recommendation, I also bought and installed a "sweep" on the exterior door. Apparently mice need only the size of a pen to get in, and there was a gap by the threshold of the door. I had seen it, but never thought twice about it. Tim gave me a few other tips I am working on, like keeping the dog food in a metal container and throughly cleaning the area with ammonia as the remaining scent could attract them back in. Also, I kept hearing scratching behind the fridge but did not have the courage to look, and it turned out just to be a piece of tape flapping, hoorah. I also mentioned I was hesitant to look in the pantry in case something jumped out at me, and we emptied out the area - also all clear. Based on what he told me, that could have been a real mouse buffet since it had dried beans and some chocolate, and a lot of other goodies. Tim returned the next day and cleaned out the traps (which had caught a few) and returned to check the following week - which is where we are now and everything seems all clear. Tim is great - very knowledgable, quick, and personable, and he encouraged me to call back if I had ANY concerns. I would use Anderson again if I need this service ever in the future (hope not.) The $250 was well worth it. A minor "Beware": On the phone, I almost signed up accidently for the annual service, which is the initial $250 plus $100 a quarter, minus a discount. That's overkill (ha ha) for me right now since this has been my only pest issue after living here for 5 years. But they will push this on the phone, and the technician will also urge you to sign up for it. If you need it, it is probably great as it covers 40 pests and regular visits; just make sure it is what you want.

We discussed what we 2 other exterminators had done in the past year, and they discussed the pros and cons of those actions. He treated carefully since we have 2 small kids and a dog, plus try to live as chemically-free as possible. I was impressed that he took such a long time to find the ants nest and treat it directly - in my opinion/experience the only way you're going to get rid of the problem. He also saw some signs of other activity in the basement and put down monitors that he is coming back to check. This is included in the fee from the first visit. Overall I could not have been more impressed with his professionalism, and I love that he will be the person who comes out each time. At the end of the visit I was handed a printout of everything he evaluated and treated DOWN TO THE MINUTE. Wow. I was given a list of all chemicals used, where they were used, and why. This company has their act together.One note- we were told we needed a credit card on file, which we provided. Despite the fact that we paid with a check, they ran the credit card also. They were very friendly and professional about this, but it is inconvenient.

They are great. Their technicians are professional. The reason I picked them is because they do not use anything that can hurt your children which we have little little ones around.

We’ve been using them for about a year; they’re due today. I like their general approach.

They explained what they were doing to treat for ants. I have cats and dogs, so they put the bait into cracks so my pets couldn't get it. They were prompt and professional.

They put some bait in the windows, etc and used a ladder to remove nest and queen ants from window frames. I called them back about 2 months later for silverfish, thinking that this would be covered by the initial fee because of the guarantee (any pests in two months). I was slightly past the 2 month date but they treated my house for the silverfish for no extra charge. Very friendly technicians and phone staff.

Excellent! Service was one day following my call to them. Service man arrived early, performed the service, explained in detail what he was doing, followed up with an e-mailed report of the service performed. Answered all of our question - plus, he was a very nice guy.

I like that they use natural products or stuff that is safe for the home. They use organic pest control products.

After our initial consultation, we have had quarterly inspections of our house and receive an on-the-spot report updating us.

Anderson solved our mouse problem last fall. This was my first time dealing with mice. I left an after-hours message explaining that we'd found a newly-dead mouse in our basement. They returned my phone call the next morning and gave me an appointment right away. The receptionist was pleasant and informative. Their technicians were always prompt and friendly. Our first tech was Mike. The office called on one occasion when the technician got tied up, and made sure it was still convenient for him to arrive later. They also called when they were sending out a different tech, Rube (Mike was on vacation that week). Mike and Ruben were both very professional, friendly and helpful, explaining where the mice might be getting in and the various strategies for trap placement. Anderson's uses plain white box traps. You have the option of checking and disposing of them yourself, or calling them back out to do it for you. You get "free" house calls for an extended time (60 days?) after the original call. From the limited comparison shopping I did, I found their fees very reasonable. Also, Anderson's trucks are discreet. No one wants to deal with a rodent problem, but Anderson's makes the experience as pleasant as possible. I would highly recommend Anderson's!