Diamond Bath LLC

The provider detailed every step of our project at the onset. The proposal was finely detailed and all-inclusive. They put us in touch with all of their product suppliers to make our own selections and allowed us to modify the proposal to our specific needs and product preferences . They were responsive at every step of the project and their installation team was the best. They were neat, professional and did outstanding work. We encountered a few surprises which they handled immediately and to our satisfaction and all at a fair price. I would use them again in an instant and would highly recommend them for anyone who wants a seamless and pleasurable experience with their bathroom remodel.

The Diamond Bath team was wonderful from start to finish! The estimate was thoroughly explained, the communication from the office (via email and phone) was prompt and very friendly and the crew who performed the work were punctual, polite, easy-going and very accurate. We are thrilled with how the remodeled bathroom looks and would highly recommend Diamond Bath to anyone.

I paid for a "bathroom design consultation with measurements”. Supposedly a $250 value for $49, Prior to purchasing the coupon, I call the listed number and spoke with Jen, the wife and office manager of Jim, the service provider. I asked at least 3 different times in 3 different ways, whether I would be furnished with a drawing of the bathroom layout or design. Jen answered “yes” every time I asked, so I purchased the plan and scheduled. Jim arrived at the appointed day and time. I live in a very nice neighborhood, and have often seen quotes suddenly inflate from what was discussed on the phone once companies come here. I was assuming because I paid ahead, I would not have to deal with this kind of price gauging. I told Jim exactly what I wanted done. No plumbing or electrical would need to be moved. He took his measurements. I was a bit nervous about the unusually large number of pictures he took of several areas of the interior of my home, as well as the exterior. I received the “design file” 1 week later. No design plan or even a chicken scratch drawing of layout and measurements. All I got was an estimate to do the work and a statement requesting an additional $1500 for a more complete “architectural design plan.” Incensed, I called Jim immediately. He did not argue about what his wife told me, but stated he was “forced into offering the special by Angie’s List.” He stated the small print indicated I would not get any “architectural drawings.” He stated he refuses to give any plans because that will allow others to complete the work, so he loses money. I remind him, this was not free. I paid for the plan, $49 for a supposed 250 value. All he ended up giving me was an estimate to do work—which every other company has provided free of charge. Well Jim, an architectural drawing—aka building plan [which contains intricate details of electrical outlets, plumbing, tile design, cabinet and counter design, etc.] is not what I wanted anyway. What I wanted was a basic floor plan with measurements and the plan for the walk in shower—the very thing your wife promised me 3 times before I brought the coupon. Jim told me I will get my $ back from Angie’s list, but Angie’s list refused to issue a refund saying service was started and I would have to upgrade my plan to go through a complaint resolution process. Apparently some people like this company. My advice? Even people who live in nice neighborhoods don’t like to be price gauged. If you want to be certain you are getting someone with integrity, choose another company.

This is the second time I've used them and they're a terrific company to deal with. Brian, the technician, was very nice, pleasant, answered all my questions, and did a great job. The owners, of the company, are easy to deal with, are very honest, answered all my questions, and are very nice and try to accommodate your schedule.

excellent workers--Rick very attentive to every detail---very meticulous contractor----very patient and excellent work ethic along with his assistant lenny cleaned up every day of ten day project---

We spent about a month on this and finally requested and received a refund of our $799 deposit/purchase of Angie's List Big Deal. Bob and Jim are personable and reasonably responsive with regard to timeliness. Based on other reviews, I didn't have concerns that the work they would do would be anything but good. Our issue was price. We did not realize the Big Deal was for an extremely tiny bathroom, so there were a lot of extras involved in their proposal. We understand that bathroom renovation work is not cheap, by a long shot, but we feel their price did not really offer the value we expected from the supposed "deal." Our final proposal was severely reduced in what they would be doing, but their final proposal did not change much to reflect all the reductions we had made. Going back to the original deal, and to give some perspective with which readers can judge our opinion, the original value of the Big Deal is supposed to be $9,000, meaning this would be their cost for remodeling a very tiny hall bathroom space with a small amount of tile and floor and a new inexpensive tub or shower and one cheap vanity and toilet. When I looked at the costs of other projects reviewed, I think those costs are high for what was done. So basically, if price is not an issue for you at all, it looks like they would be a good choice and would do good work and probably quickly, but they are expensive.

I would recommend Diamond Bath for any bathroom project! Everyone is very friendly and helpful. Jim came out and gave me an estimate and answered any questions I had about the project. Jen took the time to answer ALL my questions (and there were many!) Brian answered more questions (yes, I ask a lot of questions) and never seemed bothered by it. The bathroom project took longer than I wanted it to (it is our only bathroom with a shower), but was really quick considering to was a full bathroom. All of the workmanship is top notch! Brian's workmanship is top notch and is very detail oriented. The end result is a bathroom that looks better than I ever imagined it would! And then, after the project was finished on Friday...they were willing to come back first thing on Monday to repair a toilet in a different bathroom! Amazing customer service, excellent quality work! Thanks Diamond Bath! I love my new bathroom!

EXCEPTIONAL WORK! LOOK FORWARD TO WORKING WITH THEM AGAIN...AND PROUD TO REFER THEM TO OTHERS. The entire experience with Jim and his team was hassle-free. From the time we got the contract, to communications, design, to the actual remodel, we couldn't be any happier. We are extremely pleased with the quality of work, attention to detail and respect for the condition of our house during their work with us. Each day they worked on our bathrooms, they ensured that our floors were protected and they consistently cleaned up after themselves. On our last day of work, the bathrooms were free of debris, dust etc. I know there are likely lower cost providers out there...but if you want quality work, a contractor that is insured, responsiveness, and a hassle-free experience, hire Jim and his team. They take pride in their work. Cannot say enough great things about Jim and his team!

Jim and his team did an excellent job. They were responsive and helpful when quoting the job. More importantly, they did a terrific job with the actual work. The crew was clean and efficient throughout the job. The final product looks terrific and we are very satisfied.

Everything went fine. It looks nice and is exactly the kind of upgrade we were hoping for.

It turned out well. They just finished with my bathroom. It was a good experience. They were very good. I would use them again. It was a week and a half to finish my bathroom. It's a small bathroom but they finished it in a good time. It looks nice and people like it. It was my first time to use them. They did a really good job. The tile work was fantastic. They were prompt and courteous. They cleaned up after themselves everyday. It was good. They did a good job.

It was a worthwhile learning experience. Price was too high.

I had an ugly 1980's, avacado green bathroom. Green floor, countertop, toilet, & tub. I wanted a bathroom 'do over'. Diamond Bath Remodeling was wonderful. When I e-mailed to set up an estimate time, Jim, the owner, was out the same day. Very nice man, friendly, courteous. He e-mailed his estimate out in 3 days, two of them being weekend days. We were going out of town for 2 weeks, right after we got the estimate. They started a week after our return. Brian was the young man that did all the work. He was the best, did a great job, courteous, honest, cleaned up everyday before he left. And best of all, he was always concerned about my concerns & questions. He was very patient with me, & always with a smile. My husband says I can be a 'tad' picking, so that's say alot for Brian. I love my new bathroom. Thank you so much to Diamond Bath. They are all about getting the job done right and satisfying the customer is #1 on their list. Mine too!!!

Overall, Diamond Bath and Remodeling provided high quality service. The tiling work was exceptional. Our project manager, Brian was always courteous and professional. Issues encountered were brought to our attention asap. Would recommend.

Everything went very well. The new bathroom is beautiful and everything is now as I need it for use for my family. They did everything to work with me and were very friendly and professional. I have nothing but compliments for this company. This was one of the best experiences I have every had with a contractor.

Both Jim and Jennifer at Diamond Bath were good at communicating when they could get to the house and how the process worked. The first estimate we received was well over our Big Deal cost, received 11/6. We were not comfortable spending an additional $7,000. Jim sent us a second revised estimate. We did not receive that estimate until November 12th, late in the evening. Because of work, we were not able to go over it until November 16th, when we decided that it was not the direction we wanted to go in. There is a record of my calling Angie's List about the possibility of a refund around 11/7. I also called 11/17. We did not sign a contract and no work has begun.

After giving an estimate, we agreed to have them do the work. They were easy to contact when we had questions. They arrived on time. They removed the old vanity and then carried the new one up to the upstairs bathroom. They installed the vanity, granite top and new faucets. There was extensive new plumbing that needed to be done and parts they had to get from Home Depot. It took them longer than they anticipated. Then they mounted the new medicine cabinet and shower doors. This too took some unanticipated adjustments. They finished in about 5 or 6 hours, cleaned up and hauled away old vanity, doors, and debris. They left things very clean. The work was done well and it looks great. Even though it took longer than they estimated, they charged the estimated price. I only paid extra for the parts as agreed to ahead of time. They did a great job!

Diamond Bath Remodeling did an outstanding job. Jason and Russ were great! They actually care about the job they do. You don't see that too often these days with contractors. They were on time all 4 days. They were extremely careful removing and re-installingour cabinets and washer/dryer, which was not an easy task. I would highly recommend DBR and would definitely hire them again.

They did great. Showed up when they said they would, did outstanding work. I was very impressed that they covered the floors with cloths to eliminate the chance of messing up my floors. These guys are outstanding, I recommend them fully.

Communication was fine. They were professional and dependable. They provided a written estimate and the pricing was fair.

Bathroom was unusable due to pealing shower/tub surround, outdated and "cobbled together" cabinets, and some improperly installed fixtures. Diamond was helpful in selecting replacements and finding the best design within our budget. They stripped the bathroom to the wall studs and rebuilt it. The only original fixture left is the cast iron tub. The quality of the work done is excellent. They finished within a day or so of estimated time. The delay was due mostly to waiting for a replacement counter top for the one that arrived with a blemish in the finish, which Jim (the owner) caught and brought to our attention. We are very pleased with the results.

A few years ago Diamond built my dream sun room which is where we spend 90% of our awake time. It surpassed all my wishes! So when I had discovered some problems with my in my shower, I called Jim and he came out right away. I expected that I was looking at a complete tear out and remodel (which I did not want to do at this time) and Jim was able to investigate and remedy the problem by going through the back wall. He put everything back together and you would never know anything was disrupted. During both of our experiences with Diamond Bath Remodeling, there was no mess and nothing disrupted our day to day living. This is a 5 star in every way company!

It went exceedingly well. Far beyond our expectations. Provider went above and beyond the original plan due to some unseen problems that came up, but he caught issues that could have been a problem in the future. He is a perfectio nist in his work and also is conscious of keeping the environment as clean as possible while working. He, as well as his helper were friendly, informative at ever step, and very professional. We will be using provider for projects as he is also an expert in many other areas of work. Very pleased, and would highly recommend Diamond Bath Remodeling to anyone.

He said he'll get back to us within a week and it has been three weeks and we have not heard from him.

It went great. This company is great to work with. They do an outstanding job and I will use them again.