M&M Home Remodeling Services

Roofing, Gutters, Siding,

About us

M&M is a provider and installer of a broad line of home exterior products including Roofing, Windows, Entry Doors, Siding, Soffit, Fascia and Gutters. Since its formation, M&M has fostered a culture of putting customer satisfaction first, providing quality products and service, competitive pricing and taking the guess-work and worry out of the home improvement process. Celebrating over 37 years of quality, the bulk of M&M business consistently results from customer referrals. M&M accreditation's include the Better Business Bureaus of Chicago and NW Indiana, Owens Corning Platinum Preferred Contractor and the National Association of the Remodeling Industry. M&M has built its reputation as a solutions provider, offering quality products, service, competitive pricing and customer-friendly financing programs .

Business highlights

49 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Roofing, Windows, Entry Doors, Siding, Soffit, Fascia, Gutters

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.5148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
11%
3
5%
2
5%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.6

Filter reviews by category

Showing 76-100 of 148 reviews

Augie B.
05/2013
5.0
remodeling
  + -1 more
They were excellent. They are a very professional company. They definitely do great work and I would recommend them for anybody. There were few glitches that developed which were not their fault as to what happened. As they got into the project we discovered that that were other things that were done to the house before we bought it that were not up to the code and they got the right people to fix it. They are a reputable company, they are very timely and very professional in all aspects from the initial contact with them, to give me an estimate, to the workers that they had to the final end of the project. Price they were not the lowest bid that we got by any stretch of imagination but we made the right decision by going with them.
Description of Work: We used M&M Home Remodeling Services to do a complete remodel of our family room downstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Brian D. M.
05/2013
4.0
doors
  + -1 more
They were good. I was impressed by the way they presented themselves. They did a good job and made a call back to follow up on their work.
Description of Work: M&M Home Remodeling Services put in two doors and windows around the house about 4 years ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Response from M&M Home Remodeling Services
Thank you for your review and letting us know how we did. Please let us know if there is anything else we can help you with or if you have any problems with the windows or door, we will be happy to come out and take a look at it. We appreciate your feedback!

Dawn D.
05/2013
5.0
doors
  + -1 more
M&M Home Remodeling Services, we haven't actually got the door in so they probably are not going to put it in for another two more weeks. But so far they have been pretty good. The person was good, the price was good compared to some of the other people. So far everything has been fine. When he came out, he was able to do a quote right then. But what we were looking at was we were making changes to the door. So they were actually really good as far as working with the design of the door. Probably with a day he had the quote for us. I e-mailed him that morning and he had it by the afternoon. His price was reasonable, very reasonable. They did the quote April 12th. They came out to the house so they could see what you were talking about as far as measurements and everything. They have an I-pad with an application on there that if you know exactly what you want they can give you a quote right then and there. If know exactly what you are going to get, we were looking at several design styles, we initially called them out just to give us an idea of the pricing that we were looking for, what we were willing to pay for an entry door. It was. So the way I would send him a picture what I wanted to do and then he would get the numbers out of the book and send it back to me. Most of the time it was e-mail because it was easier, but they have their I-pad and he had his e-mail hooked up to the I-pad, depending upon what it was you could get a response within the hour during a service call. They were actually pretty good.
Description of Work: M&M Home Remodeling Services will be installing an entry door for me once it arrives. They did give me a quote.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M&M Home Remodeling Services
Thanks! I'm glad you noticed all of the improvements we are making to better serve our customers, having the ability to give quotes right on the spot is something we have been working on and will continue to perfect so that our customers can get the information they need right away so that they can make an informed decision. I'm very happy to hear you noticed these details, and we will continue to work on things like this to better serve you all! Thanks for taking the time to share your experience with others.

c steven R.
05/2013
5.0
gutter repair, roofing, replacement windows
  + 1 more
workmen were: on time, professional, knowledgeable, and efficient. cleaned-up the work area. very pleased with the finished product. roof and gutter repairs were well done.
Description of Work: Repaired damaged/missing roof shingles. workmen were: on time, professional, knowledgeable, and efficient. cleaned-up the work area. very pleased with the finished product.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nancy G.
03/2013
5.0
roofing
  + -1 more
We had an estimate from 3 companies. We picked M & M Home Remodeling. They came out and explained what would be done. They completed the work and did a great and we are very happy with the results. The employees and the supervisor acted in a professional manner and did a great job. We would hire this company again.
Description of Work: Complete roof tear off with plywood replacements and added additional vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from M&M Home Remodeling Services
Thank you [member name removed] for taking the time to let us know how we are doing. We really appreciate the feedback.

John S.
03/2013
5.0
doors
  + -1 more
The front door was a refit from a double wired entry to a single width side lights. I without any hesitation suggest that people really consider M&M. Frankly they are a little bit higher but their classmenship is really worth the extra price. The way that they were able to miter some of the corners and the wrap-a-round that they do with the aluminum cover on the external side is just flawless. They did everything on time and we couldn't be happier with the installation. Actually we are talking to him about doing some additional remodeling in the house.
Description of Work: We used M&M Home Remodeling Services to replace all the doors in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from M&M Home Remodeling Services
[member name removed], Thank you for the wonderful feedback. We love to hear what our customers think and welcome their suggestions/praises. Glad to hear your considering us for your other remodeling needs! Thank you!

Florian F.
03/2013
5.0
insulation
  + -1 more
My attic insulation had compressed and was barely R-19 is some places. I cot three estimates and M&M came in at the lower end. I chose them because of their good ratings and professionalism of the estimator. The two men who did the work were at least as professional. The job was completed in two hours including excellent clean up.
Description of Work: I got a topping off of my attic insulation to R-60.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from M&M Home Remodeling Services
Thank you so much for your review customer. We love to hear how our guys are doing out in the field. I'm glad your satisfied with the work and we hope to continue a wonderful relationship! Let us know if there is anything else we can do to help you!

Aubrey C.
03/2013
5.0
roofing
  + -1 more
I'm pleased with service from M&M Roofing. The price was a little more than the other estimates. M&M has done lots of roof repair in my area, they were not new to Hazel Crest. Some years ago, I needed some repair to my roof. I called serveral services for an estimates. M&M was the only one to give extensive estimate of what repairs were needed and what materials would be used in writing. I was unable at that time to hire M&M. M&M called me and asked if we were satisfied with the service. This done for 3 months after services rendered.
Description of Work: Repaired and replaces all parts of my roof and trim. Not sure of the dates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Sheri B.
02/2013
5.0
doors
  + -1 more
The Consultant came to our home and showed us color and style options on an IPad. The door and glass options showed up very nice on the screen. When the crew came to install the door everything was covered and protected as the old door was being removed. The new door looks just like the image on the Ipad. We are very pleased.
Description of Work: M&M provide us a great looking fiberglass door that looks like real stained wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,175

Mari Lou M.
02/2013
5.0
roofing, home remodeling
  + 0 more
Great!!!! would highly recommend...if for nothing else peace of mind. I called other companies and most were in and out or hard sell options, that made me feel uncomfortable. M&M Remodeling did not pressure me and welcomed other bids. Once I had my bids they came back out and the sales representive and I went over them, he never pushed me to sign. I am not normally easily persuaded into spending money, but after the process was explained to me it was easy to see why it cost a little more than the fly by night contractor.
Description of Work: M&M Remodeling Services gave me a wonderful master bathroom conversion. I could not be more pleased, the selection process was easy and informative. I had alot of questions as to product quality, warranty issues, workmanship experience and all my questions were answered. They were very neat in my home and allways made sure that I knew what was going to be completed each day and if I had any questions before they started. I can only remember one day they were late and it was due to the weather, but they did call...I had heard all the horror stories and was worried, but after this experience, I know you get what you pay for....They used Kohler and Moen products, and gave me options for design and layout. The tile and color selections were good....I spent an afternoon with their tile designer at Daltile, which was the most fun. Other than color and finish selection, everything else was easy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Michael M.
02/2013
5.0
custom cabinets, countertops, flooring contractor, home remodeling
  + 2 more
We were very pleased with the entire experience from start to finish. Our initial experience with the receptionist was very polite and pleasant. She took the time to understand what we were looking for so M&M could send out the appropriate sales consultant. Next the sales consultant came to our house and discussed all the things we were trying to accomplish. He was able to put together several different options which suited our interests and budget. M&M's crews did a fantastic job and were very clean. We had other estimates that were lower in price, but in the end we felt the most comfortable with M&M as a company.
Description of Work: M&M provided a new facelift to our outdated kitchen. New flooring, cabinets, and countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Augie B.
02/2013
5.0
remodeling
  + -1 more
They are a good company to work with. They are honest and upfront. They explain everything that they are going to be doing. They are true to their estimate, and the workmanship is very good.
Description of Work: M&M Home Remodeling Services remodeled our family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Cheryl G.
02/2013
5.0
roofing
  + -1 more
They were very reliable and did everything they could to be sure that I had a roof that would last for several years to come. It took 1 day to complete the job, they cleaned up, and the roof looks great! I haven't had any complaints from my tenants after several rain showers and snow falls.
Description of Work: They put a new roof on one of my rental homes. There was some rotting wood, so there was some additional repair work needed in addition to the roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed W.
12/2012
5.0
roofing
  + -1 more
Icould not be happier with this company.
Description of Work: replaced roof including tear off of two layers. I am more than pleased with the job done. would not hesitate to recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Hansel N.
11/2012
5.0
roofing
  + -1 more
The roofing materials were delivered as scheduled two days before the scheduled work was to began. The roofing crew was on time nd ready to wk as scheduled. They had the whle roof stripped and ready for applying the pelt and shingles. they worked the whole day and completed the job as scheduled. They did a great job and I watched 80% of the process.
Description of Work: Remove roof system down to the wood deck. Add 30lb heavy duty pelt, add "Owens Corning Duration Sries Shingles" wih "SureNail Technology", wind resistance 130MPH.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,800

Kevin C.
08/2012
5.0
gutter repair, roofing, siding
  + 1 more
I was very impressed with their upfront project manager who engaged us in the estimates and so forth. He did a great job in making us comfortable in walking us through the process. He was extremely confident regarding M&M's capabilities. The job itself they did really well. There were a couple of issues and they were very responsive in fixing them and making sure that everything was satisfactory to what we hoped it would be.
Description of Work: We used M&M Home Remodeling Services for roofing, siding and gutter services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
08/2012
5.0
roofing
  + -1 more
It went well. They cleaned up and were very efficient.
Description of Work: They put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Ria R.
07/2012
5.0
roofing
  + -1 more
I got a great deal of unsolicited advice before taking on this project. Repeatedly, I was told what a mess it would be, that there would be damage to my driveway, nails everywhere after the fact and clogged gutters. I can happily report that none of these items presented themselves. ( We actually have counted nails that we found in obscure places subsequent to the job. The nail count 2 months later is 10. Amazing.) Tear off was directly to their dump truck (no dumpster needed). No wood was replaced. Re-assembly went quickly and the final product looks quite nice. Clean-up was continuous with one man on the ground dedicated to that task. A subsequent gutter inspection found them to be clean and without any roof dust or refuse. We waited for rain - a good rain - to determine if the seal was solid. No problems at all in the way of leaking currently. A Chicago winter may change that but all looks good 2 months and 4" rain later. My only complaint is that the baby tin flashing used to do the work on the valleys were the wrong color (silver as opposed to brown). When I raised the question to the Superintendent on the job, he said that these only come in 'tin' color. A short internet search showed this not to be the case.
Description of Work: We had to have a tear off done - 2 roofs in place already. After reviewing several different companies, we selected M&M to do the work. All prices were in the same range - with one bid being out of whack by about 40%. M&M arrived as planned and completed work in 2 days time.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Adam C.
07/2012
5.0
gutter repair, roofing
  + 0 more
After several estimates, and while they did come in second highest of the five bids we had, M&M's professionalism and presentation was the best. They said it was a 3 day project and it was completed in 2.5. They were timely, promptly addressed questions and communicative. Everything looks very sharp and was done well.
Description of Work: Complete tear off and replacement of roof, soffit, fascia and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Margaret A.
07/2012
5.0
real estate agents
  + -1 more
We’re not sure of the cost but it was between $800 and $1100. The overall job went well. The overall experience was excellent. The price was a little bit more than we thought it would be. The quality was good. We will use them again in the future.
Description of Work: We used M&M Home Remodeling Services as our real estate agent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Dirk M.
06/2012
3.0
siding, replacement windows
  + 0 more
The windows were installed first and the crew installing them was good for the most part. They did leave the windows full of glue and I spent several hours cleaning the windows. The quality of the windows installed was a problem however. 4 windows had marks on them that may have been from installation or from shipping it was hard to tell. One window had a bubble in the glass and the other pane in that double slider window was missing the rollers on the bottom of the pane. Two windows had screens with holes in them and bent/damaged center bars. One window had to be adjusted as it would not open correctly. Finally a window had to have the locking hardware repositioned as it was interfering with the closing of the window and rubbing against the window. All these defects stalled the start of the siding portion of this project as I insisted on having the windows corrected before proceeding forward with the project. I will say that they did respond in a timely manner and all the problems were fixed to my satisfaction. The siding project proceeded quickly and only took four days to complete. The siding looks great however there were several issues with the electrical work involved in the project. The light by the front door of the house was wired incorrectly and bypassed the switch it had been connected to. This light was also improperly grounded. The electric recepticle by the front door had only one screw holding it in place. The other screw was too short and left floating in the recepticle. Most serious of all was the improper installation of the doorbell button on the front door after the frame was wrapped in aluminum trim. The contacts on the back of the doorbell button were not insultated before it was reinstalled causing it to short out constantly engaging the doorbell. This caused damage to the doorbell and to the button. Finally the house numbers were installed badly with a big gap between the first two digits and the last two digits of my house number. I corrected the wiring and doorbell issues myself as I wanted to make sure they were done correctly. The company corrected the grounding and house number issues. The company did correct the numerous issues with this project and that is why I did not rate them lower on professionalism. I was disappointed in the level of quality I recieved in the windows as they should have been inspected before they were installed in my house. The electrical work was bad and any electrical work done by this company should be inspected thoroughly. These two things are why the quality was rated as low as it was. Inspection revealed caulking issues and buckling of the siding. This has been promptly corrected. Will update if further issues crop up.
Description of Work: Remove and install 10 windows on the house. Remove siding and and install new insullation, house wrap, and siding. Wrap trim in aluminum.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$21,500

Suzanne K.
01/2012
1.0
roofing
  + -1 more
My ceiling began leaking copiously on a Saturday at noon. We had just had a large snowfall the day before and the gutters appeared iced over in spots, so my husband and I assumed we had a roofing issue. After calling 3 different numbers for this company, I did reach a receptionist who arranged for someone to come out at 3 pm. He arrived on time. He looked at the still leaking ceiling (leaking from 4 different places) and proceeded to lecture me about what I could do to prevent this from happening next year. He offered no immediate solutions to stop the current problem (water raining in the house), told me we needed oversized gutters and someone to clean off the ice/snow. He stated his company would not do either of these things because "I can't guarantee the work, so I won't touch this". He had no recommendations for anyone we could call for help. It was a complete waste of time. I do understand not wanting to take a job (not really in this economy), but we were obviously in distress with an acute problem. He did say the leaking would stop once night came and the temperatures fell; it didn't. We leaked steadily throughout the night into the next day when we found another company to clear the ice/snow away. We definitely have worse internal damage because of the delay. If you want a lecture about what you can do next year while your house is falling down around you now, call this company.
Description of Work: Representative came to give estimate of leaking ceiling.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
4.0


Response from M&M Home Remodeling Services
Member, First I would to thank you for taking the time to share with us why our services did not meet your expectations. We pride ourselves on our customer service and put that at the top of our priority list. We like to address any issues regarding our products or services so that we can prevent this problem from occurring again in the future. However we ask for your help in this matter because we have researched your information in our system and haven’t been able to find your record. We ask if you could please give us more information such as the sales person’s name and exact date of the inspection so we can look into it further. Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again we really appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours the greatest advertising we can have is by word of mouth from a satisfied customer.

Cynthia Y.
01/2012
5.0
roofing, skylights
  + 0 more
I had 3 different (A rated) companies give me estimates on replacing the roof of my multi-level home. M&M was the only company to go ON my roof to inspect it. Mark took pictures and his estimate was the most detailed and thorough I received. He also noted that there was some recent wind damage (I was replacing due to age/leaking) and suggested that I contact my insurer -- a move which saved me $2,400. I also saved 10% by paying cash (0% financing is available). The installation team did a great job - starting and finishing on time, careful to protect windows & siding and cleaning up well. An all-around winner! I will definitely be using them again in the future.
Description of Work: Complete tear off and replacement of roof on quad-level home with skylight. Installation of replacement attic fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Atonia W.
11/2011
4.0
siding, replacement windows
  + 0 more
It went well. I do not recall the details but overall it was exceptable.
Description of Work: They put siding on home which had partial brick. M&M, also, raised our picture window.(2001) Recently, I had estimate done for windows in my home presently. They were the only company that I had to come to their locaton for the estimate price. Also the representive from M&M was the only person that did not go around my home to take measurement or write down information on the form he had. He just stood in front of our home and talked to my husband and I and left.(July 2011) I have a couple of friends who did not use M&M because they were expensive.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$10,000

Karmen K.
10/2011
1.0
gutter repair, siding
  + 0 more
Overall what should have been a fun experience... who doesn't look forward to their home looking better.. has been nothing short of a nightmare. Even our three kids give a heavy sigh when they see the M & M trucks pull up. And they are all under 10!
Description of Work: We signed a contract May 27. Were told they would start in 3 weeks and be finished in 1 week. They were supposed to put on new siding,new window wraps and new gutters. the contract specified they would replace old blown in insulation and cover all areas with plywood. They started the job app. 7 weeks later ( not the 3 we were told). When the arrived they had 4 sheets of plywood and told us they (the crew) were told to only replace insulation that actually fell out on them and only to replace some of the wood. 4 weeks later they thought they were finished. We failed final inspection due to many, many areas that were not water tight, window wraps that drained toward the house, water meter not reinstalled and a couple of gapping holes where nothing was. We called twice to inform them we failed and no one ever acknowledged the calls. One day 3 weeks later they showed up willing to only repair part of the work. After many more phone calls and threats to not pay a manager finally did a walk thru with us and agreed it was shoddy work and they would fix it. Now every time they come here something else is wrong. Including part of the siding that just fell off. They shut the job done twice so the salesman could fix his work orders without bothering to tell us no one would be here to work. I took time off work to supervise the job. Good thing. They tried to side over rotted wood many times- wouldn't have seen it if I was at work. Someone was looking for a review of their gutter work...just as bad! Standing water in 3 or 4 of them and some draining on to other parts of the house- a great way to ruin the new roof we just put on! No 2 of the window wraps were the same size; even the crew they sent to fix that thought they looked more like window boxes. They left 3/4 inch gaps in the wraps and where they did bother to caulk they caulked over dirt. The siding was cut short in many places as were the corner pieces. The siding at the top isn't in the J channel - just wedged in. Which would explain why some fell off. They put on pretty mounts for our lights but without any mounting plates behind them. "Just screw into the vinyl" they told us. Not to code though. Pulled the conduit out of the junction box in one place, cut thru the wall into my kitchen and cut a nice size chunk out of the brand new cedar front porch. Wrapped around 2 doors so it was impossible to put storm doors on. All in all this job that should have been completed end of July is still not complete. Now Oct. 30 Some things they were supposed to fix at least as bad and in some cases worse! UPDATE: Nov 12, 2011 1st Nothing was open to interpertation...we have a contract. It clearly states the scope of work 2nd They were only limited to working on Monday and Tuesday when they came to repair what was so shoddily done to begin with. In fact since they told me it would only take a week to complete I took that week off work to be here if there were any questions or problems along the way. Good thing I did since they were prepared to only replace some of the wood they were contracted to and I would not have known if I came home from work to see the siding already up. Also, my employer wasn't so happy when that one week turned into three. 3rd We were told their "Quailty Control" people would be out every dat to check progress. We've NEVER seen them. In fact the one window that stuck out 1-1/12 inches on one side and about 3 1/2 on the other was brought to their attention many times. No one bothered to fix it. No bothered to fix anything until we failed inspection and refused to pay. There should be no extra charge to repair things that should have been done right to begin with. Finally No one from M & M has attempted to call or e mail for a final walk through. Not that we expected them to; the communication thus far has been horrible. Everyone tells us someone in another department was supposed to make contact.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$25,000

Response from M&M Home Remodeling Services
Thank you for taking the time to share your feedback. Customer satisfaction is a top priority for our company and we work hard to resolve all issues in a timely fashion. We stand behind the quality of our work and are committed to seeing the process through to the end. For over three decades we have been a company of integrity with an established record of satisfied customers. Whenever a home improvement job is done there is a certain level of interpretation as it relates to managing customer expectations. In the case of this installation we don’t feel that interpretation is being applied fairly. M&M is a member of the VSI and has installed the vinyl siding according to their recommendations. With respect to time frame this job has been prolonged largely due to only being allowed to work on Monday’s and Tuesday’s in an effort to accommodate the homeowner’s request. During the process the homeowner brought several areas of concern to our attention which we addressed promptly at no additional charge. In terms of whether or not the siding has been installed per code we would be happy to initiate an independent inspection from the local building department. M&M has been trying to schedule a final walk through with the member for over 10 days with no returned calls or email. We look forward to finding a reasonable resolution to any areas of concern.


Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Indiana, Illinois
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Windows,
Skylights

FAQ

M&M Home Remodeling Services is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

M&M Home Remodeling Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, M&M Home Remodeling Services offers free project estimates.
No, M&M Home Remodeling Services does not offer eco-friendly accreditations.
Yes, M&M Home Remodeling Services offers a 5% senior discount.
No, M&M Home Remodeling Services does not offer emergency services.
Yes, M&M Home Remodeling Services offers warranties.
M&M Home Remodeling Services offers the following services: Roofing, Windows, Entry Doors, Siding, Soffit, Fascia, Gutters

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM