M&M Home Remodeling Services

They came out and did an estimate. They were professional and would use them again in the future. They did the repair work and didn't try to take me for more money.

Consultation was pleasant that the price was more than fair. I had spoke with most of the big name roofers in the area and their price was close or better. The warranty and the 5 year inspection was also an important selling factor. Overall I am pleased they actually came out and in one day tore-off my old roof and installed the new one with debris left.

Contacted the provider to get an estimate for re-roof. Got a salesman that showed up, handed me a brochure, and told me they needed to take aerial photographs to give me a quote. They never provided me a quote. I had hope to use them for a master bath remodel, but after this experience, I don't trust them one bit...

Jeremy was completely professional - he explained the process and options fully and answered all my questions - even the questions I had after he left. He responded to my queries quickly. When I came home that evening, other than a new roof, there was no trace of all the work that had gone on that day. They cleaned up completely.

They were very good and efficient and left everything in good order.

They replaced a small roof on our related living house. They did an amazing job and the crew was wonderful. Even the children commented on how respectful everyone was. Great job! | |Josephine Tamborrino

Replaced 5 windows. It all went smoothly from the sales presentation to the installation. The installation was done on schedule. Everyone was professional and efficient. I'm happy with the results.

The work crews arrived on time every day, and were very professional and polite. They were especially helpful in figuring out unique solutions to problems that were the result of some unusual design features in my older home. They were also extremely conscientious in cleaning up after each day's work, leaving my yard cleaner than it was before they actually started! At the finish of each day's work, the sales estimate coordinator and the project manager stopped by the job site to inspect the progress, and to ensure that I was satisfied with the workmanship. When I received my final bill, everything was itemized and exactly as expected. I would not hesitate to recommend M & M for any type of roofing, soffit, fascia, and rain gutter installation.

They were very sharp and never were late. They worked really well, I had never seen anyone work as hard as them. The supervisor came by everyday. I would like to recommend them. It's like I have a whole new house on the block. Markel Ferrel was the sales person and supervisor and he did just a great job. The office staff has called me afterward to make sure that everything was alright.

They were efficient. They were on time. They got the paperwork to me straight away.

We were very happy with this installation. The installers arrived on time and removed the existing doors in a timely manner. The installers inspected the openings and replaced all rotted wood prior to installing the new replacement doors. The new doors installation went well and all of the doors operate quietly and smoothly. All of the replacement trim looks great. One thing we liked was that the installers were M&M employees, not some subcontractors. We felt the installers had good experience and could handle any unforeseen circumstances. We will be using M&M Remodeling services in the future.

Wanted an estimate for re-siding my house. Scheduled an appointment, and the guy came out and met with me, took measurements, etc. and left. He said he'd have a bid for me in a couple days. I never heard another word from them. I went with another contractor.

This company is a tale of 2 personalities. The process started in May 2013. I needed full rehab on inside and outside of a 4-unit apartment building in the south burbs. Mark who quoted windows, gutters, soffit and fascia replacement on a 4-unit apartment building needing rehab is professional, knowledgeable, detailed, prompt and responsive. He provided me a competitive quote and I was ready to move ahead with a $20K project. From first meeting Mark, I had the detailed quote for the project in about a week. I was hoping to have one company perform all the work but M&M will not have one person handle outside work and inside work so I was passed off to another associate for interior remodel. The experience went south from there ultimately with my determination that we were not a good fit. After about 2 weeks attempting to get an appointment, the interior sales associate came out and spent 2 hours going over the property so I was at last hopeful. Weeks went by and calls were made to get a resulting quote on the work. This company has some very weird requirements on presenting quotes. Although the exterior quote was presented seamlessly by email in about a week, M&M refuses to provide a written quote on interior work. About a month later,we were finally able to schedule a meet to review the quote - so I thought. Instead I was subjected to an electronic presentation on a tablet. The presentation was centered on pictures of the staff and all their different offices located in the metro area. It was explained that M&M is a high tech company and doesn't provide a quote in written form. After about a 45 minute presentation on the virtues of M&M I was shown a 5-line excel spreadsheet with a total quote of $90,000. The associate asked how I felt about it. I explained that I still had no idea what they were going to do for $90,000. If I was buying a car I wouldn't have known if it was a Yugo or a Mercedes. I ended the presentation explaining that this was not a good fit. 2 weeks later I get a phone call from a very nice woman (don't recall her name) following up on my experience. I explained all the above. She apologized and wanted an opportunity to correct the error. I reluctantly agreed. Now enters Trevor - the manager of the interior division. He explained that the job had been quoted properly. I repeatedly asked to get a copy of the quote but he would not produce it. Once again Trevor assigns another sales associate and determines that they need to re-quote. Once again M&M refuses to present a quote in any other manner than in person. After many attempts to schedule a meeting, I have thrown in the towel on getting anything from them. If this company can't figure out how to deliver a professional quote in 3 months time I can only imagine how any project may advance. After my initial meeting with Mark I am so disappointed with the outcome of the interior division and having to write this review. The woman that followed up was also a class act. She earned them another opportunity but they bungled it again. M&M has some good talent. Unfortunately it is severely impeded by weaknesses in other parts of the organization. If you decide to give this company a try, be sure to get a detailed quote. Good luck with that!

I left for work early on the day they were to install my gutters, and when I came home, I had new gutters. The only problem was with the placement of one downspout. The workers had it draining into the gutter on my sunroom, but I wanted it to drain to the ground so that I can install a rain barrel. I spoke with Kathy (in the office) and Jeremy ( the salesman), who went over the drawings for the installation and was able to get the downspout fixed as I wanted it. In fact, I didn't realize the work had been done until this morning, when I spoke with George when he came out to see if I was happy with the work. There was a minor problem with some flashing from the roofing job that was done earlier and George went up to fix that. While he was on the roof, he noticed that the leaf guards installed in my gutters needed a few extra screws. He said he would have a crew swing past on their way back to the shop and take care of the problem. Overall, a very good job of installing the gutters and helping me with the minor problems I had. Thanks to everyone involved with the job.

I am very pleased with the work done on my roof replacement. I had a minor problem with the roofing over a bay window on my house. When I came home, it looked like they missed it. After a couple of phone calls to Kathy in the office and Jeremy, the salesman, I found that the problem with the bay window roof was on my end. From where i was looking and the way the light was hitting it, I couldn't tell that they had indeed replaced the shingles on the bay window. Minor problem was no problem at all.

It went very well. They were very clean and very professional. They hauled all the stuff around and I did not have to lose my driveway to a dumpster because they hauled it away in their truck. I was very appreciative of their services. They have given me a price on something else but I have not done that yet. We are looking into having our kitchen and bathroom remodeled but we have not been ready yet to tear up the inside of the house. We paid a little over $6,000 but we had three roofs and two layers of shingles. They had to remove everything and replace a couple of rotten boards and put a whole new roof on. They were reliable and they protected all my windows by putting boards across them when they were scraping all the stuff off the roof. In case anything came off the roof, they policed the yard very well. Everybody I have seen who was getting a roof in the area basically ended up with a dumpster taking up their driveway for a day or two but I did not so I did not lose places to work or park my car. They were not the most expensive but not the cheapest either. I have not been able to bid the price but I was familiar with their company being in business for a long time. I have seen their truck all around and basically seen the jobs they have done.

They were good. I will use them again in the future.

They were too high. Their estimate was $9047. They were fine. The young man that came to do the estimate was new; so we did not get the actual estimate until almost a week after he was out here, but otherwise everything was fine.

They were very prompt and good about giving me a quote. The quote was for was $10000. Their prices were higher than the other ones that we got but outside of that they were very professional gave us a lot of options and they seemed very knowledgeable. It was a very pleasant experience all around and we would definitely give them a chance. They came out when they said they would, they explained everything and he was very good.

I called for an estimate. Spiro from M&M arrived on time and gave me a detailed estimate. Their estimate was about the same as I received from another roofing company. I choose M&M based on their professionalism and their Angies list reviews. I called their insurance agent to confirm their liability coverage. I signed the contract and paid one third down. M&M emailed me when they ordered the roofing materials, when the materials arrived, and when the crew was scheduled to arrive at my home. They started on a Friday and finished on the next Monday. The crew secured the roof so it DID NOT leak over the weekend even though we had a heavy rain. Jose Lara was the on site Project Manager and kept me well informed throughout the process. They left the outside area cleaner than when they arrived. A Manager from M&M came out to inspect the work and to make sure that I was satisfied with my new roof. Overall, this was a stress free event for me. I would have rather spent the $4600 to go on vacation, but it is nice to know I don't have to worry about a leaky roof.

The service provided by M&M Home Remodeling Services turned out fantastic.

No less than half a dozen windows, doors, or roofing contracts thru this company, and I will not hesitate to use their newly established home remodeling services division as needed (ie deck, kitchen).

excellent. completed on time on budget as per contract cleaned area efficient will use them again; highly recommend them.

Not only was their price more than $1000 higher than the contractor we chose, but there was no follow-up from Jim to discuss their proposal and see if we had made a decision. ?We did get a call from a girl in the office and I told her we would like another price, this time not on their top of the line product. ?She said she would get the request to Jim, who never called us back! ?About 10 more days passed and I got another call from the office, at which time I told her that Jim never contacted us, we chose a competitor, and our roof was already DONE! After a couple of emails back and forth, the sales manager called, apologizing for lack of follow-up on Jim's part. ?He asked if we needed any other work done, and I asked if they install whole house fans. ?He replied they do and he would have someone contact me. ?2 more days passed before I got a call from a different sales associate, who took the information over the phone. At no time did he come out to see our ceiling, take measurements, or just to meet us. ?Rather, I was told that they could not find a fan to fit the opening in our ceiling! ?How is it that other electricians had no problems finding a 24" fan!?! I believe they did not want to be bothered with this relatively small job, so they passed. Do yourself a favor....don't bother calling M&M if you need ANY work done. ?They obviously don't need you!

The guy at M&M Home Remodeling Services was thorough and he gave me two options which they're happy to go by doing it. They gave me an estimate on each one. He was also on time.