M&M Home Remodeling Services

4.5(
148
)

Roofing, Gutters, Siding,

... +2 more

About us

M&M is a provider and installer of a broad line of home exterior products including Roofing, Windows, Entry Doors, Siding, Soffit, Fascia and Gutters. Since its formation, M&M has fostered a culture of putting customer satisfaction first, providing quality products and service, competitive pricing and taking the guess-work and worry out of the home improvement process. Celebrating over 37 years of quality, the bulk of M&M business consistently results from customer referrals. M&M accreditation's include the Better Business Bureaus of Chicago and NW Indiana, Owens Corning Platinum Preferred Contractor and the National Association of the Remodeling Industry. M&M has built its reputation as a solutions provider, offering quality products, service, competitive pricing and customer-friendly financing programs .

Business highlights

48 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Roofing, Windows, Entry Doors, Siding, Soffit, Fascia, Gutters

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5148 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
11%
3
5%
2
5%
1
13%
Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Write a review

Filter reviews by category

Showing 126-148 of 148 reviews
Robert & Lisa L.
09/2019
5.0
gutter repair, roofing
  + 0 more
Fantastic!! Wonderful Company
Description of Work: Gutters
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from M&M Home Remodeling Services
Thank you for the A review, [Member Name Removed]! We promise to take great care of your referrals and appreciate your business.
Michael W.
04/2017
2.0
roofing
  + -1 more
Never got back with me
Description of Work: Provider came out to give estimate and said he would call me and me wife back. After going to office to write up proposal. Three weeks later no estimate. Guess this company has enough business. Highly recommended by inlaws
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from M&M Home Remodeling Services
[Member Name Removed], Thank you for taking the time to share your concerns. We greatly appreciate every opportunity given to us to meet the needs of our customers. I am sorry to learn that you did not get the experience that you had hoped for and that we strive for. I am not certain how this happened, but I do apologize. We have a policy here at M&M to make sure every customer gets a return phone call and if that does not happen it moves on to management. The manager of the sales rep who visited you tried reaching out to you recently but has not heard back from you. If you still have a project need, he was hoping to get things moving in the right direction for you, or at the very least to hear your concerns. If you would like to discuss this situation further, please feel free to reach out to Jeff our sales manager or I would be willing to have a conversation with you as well. Jim Martin Vice-President of Operations M&M Home Remodeling Services
Marcy M.
10/2016
5.0
roofing
  + -1 more
They did a fantastic job.
Description of Work: Partial roof
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,925
Response from M&M Home Remodeling Services
Thank you for your review! We appreciate your feedback!
Lynn H.
08/2016
5.0
basement remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
joy M.
08/2015
5.0
roofing, siding
  + 0 more
unknown
Description of Work: Have estimate did not pressure will probably use them
Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark P.
07/2015
5.0
gutter repair, roofing, siding
  + 1 more
.
Description of Work: Siding, roof, gutters, fascia.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30,000
Tionna A.
07/2015
3.0
roofing
  + -1 more
unknown
Description of Work: I have a leakage in my ceiling and I was hoping someone from this company could pin point where the leakage was coming from (i.e. skylight or the roof). Nathan who works for M & M called me prior to coming to my home and the conversation was disturbing and discouraging. Exact quote from Nathan: "We do not like skylights and if we come out and determine it is your skylight the cost would be $1500-$2000 and I prefer not to waste my time or the drive if we're not going to replace the entire skylight." I'm a first time home buyer and I was not comfortable with Nathan's response or wanted him to inspect my ceiling. I spoke to Jim who is the manager and he was very nice and offered to re-schedule my appointment with another person. I appreciated the offer however, after my experience with Nathan I wasn't really comfortable using their company at all.
Rating CategoryRating out of 5
professionalism
2.0
Response from M&M Home Remodeling Services
Once again please accept my apologies for the miscommunication in working with our sales team. It was their understanding that you had a leak in the glass of the skylight. As our rep mentioned to you on the phone we do not do any repairs within that scope of work, as we feel that is not the proper solution. It is our goal to be able to provide value to any customer we do business with. Because of your work schedule he did not want to keep you waiting for him if it was not something we would do. The communication of that was not properly delivered to you and for that I am truly sorry. Once I heard you did not have a great experience with our representative that morning, I contacted you immediately to assist you. As we discussed if you felt the leak could be coming from a different area, it would have been my pleasure to have a representative visit you to diagnose the situation. You kindly declined. If at any time moving forward you have a need that you would like to have us take a look at, as long as it is within our scope of work, please feel free to contact me personally. I will make sure that your next experience with M&M is what you expected when you originally contacted us. Jim Martin Vice-President of Operations
Derrick S.
03/2015
4.0
roofing
  + -1 more
unknown
Description of Work: Roofing; complete tear-off and replace. The Team from M&M was very accurate with their estimate. The crew arrived on time and completed the job the same day. They did a great job cleaning up before leaving.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from M&M Home Remodeling Services
Thank you for your review! Please let us know if there is anything else we can help you with!
Nicole J.
12/2014
5.0
roofing, siding
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cecilio T.
10/2014
1.0
roofing
  + -1 more
unknown
Description of Work: I call them and they never showed up but then again I was told depending in the neighborhood that you live in is that they will give you service
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from M&M Home Remodeling Services
I looked into our system and I don't see that you were ever scheduled for an appointment with M&M Home Remodeling Services. We have multiple places that you would show up in our records and I don't see you listed. If you are interested in a visit from an M&M representative, please just contact our office and ask for me and I will personally make sure you get in our system and on our sales schedule. Your comment that we only work certain towns is not one that would come from us. M&M works appointments ranging from northwest Indiana all the way up to the northwest suburbs of Illinois. We have customers in all areas within that geographical area. It would be our pleasure to visit your home town that we have serviced for more than 38 years. Jim Martin
Donna J.
07/2014
1.0
roofing
  + -1 more
unknown
Description of Work: Called about 4 days ago. Haven't gotten a return call
Rating CategoryRating out of 5
Response from M&M Home Remodeling Services
First let me start by apologizing. M&M Home Remodeling Service takes great pride in the way we treat each person that contacts us. Our aim is to always give great customer service. Our policy is that if a customer calls us, within 24 hours we are to return that call. If a customer calls back and states that they were not called, then I am notified and I will personally see to it that the call is returned. I am not certain how we missed a call back to you. If you are still interested in using M&M for your project, please feel free to call and ask for me directly. I want to make sure you receive the service you deserve. Thank you for bringing this to my attention.
Shelley A.
07/2014
5.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42,000
Sharon M.
06/2014
3.0
roofing
  + -1 more
unknown
Description of Work: appointment was set up for evaluation & estimate for roof repair. they never made it out, called to cancel but never got back to us to set up another appointment.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from M&M Home Remodeling Services
First off, let me take a moment to say I apologize for any inconveniences you may have experienced while trying to work with our company. There are from time to time reasons an appointment needs to be rescheduled, most often it is related to weather. With that being said you should have had the opportunity to have another appointment scheduled. If you still have needs that need to be addressed, please feel free to contact me directly and I will make sure that you get a representative of our company to visit with you. In the future should something like this come up, please always feel free to contact our offices. We have a policy in our office that the sales rep needs to return your call and if they don't in a timely way, then I personally call back the customer. Again please accept my apologies and if given the chance I know M&M will handle it the way you and each customer deserve. Thank you! Jim Martin Operations Manager M&M Home Remodeling Services
Patricia S.
06/2014
4.0
roofing
  + -1 more
unknown
Description of Work: Tear off of shingles and replace
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$12,000
Judy J.
06/2014
4.0
roofing, siding, replacement windows
  + 1 more
unknown
Description of Work: They did no work. I wanted them due to Angie's list recommendations. The problem was that the sales rep wrote up an range of estimates for new windows and Hardy board siding. However, he would not leave it with me until I agreed to have them do the work.
Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from M&M Home Remodeling Services
First off let me say thank you for bringing this to my attention. I wanted to take a moment to explain why it is that our rep could not leave a proposal at your home when they visited. All of our presentations are done on an iPad and so the price and contracts all are featured on the device. We do not write out our estimates on paper as most people are use to having done when getting estimates in our industry. With advanced technology, M&M years ago moved in this direction to give a better presentation and service to all our customers. Since prices are stored on the iPad and can't be printed in the home, we can only email the estimates, and we do this regardless of the customer buying from us or not. If you would like an estimate for your needs, please feel free to contact me directly and It would be my pleasure to schedule one of our representatives to visit you. While out they will go over the estimate with you and send you an email version of the proposal. Thank you for considering M&M Home Remodeling Services. Jim Martin Operations Manager M&M Home Remodeling Services
Elyse M.
04/2014
5.0
gutter repair, roofing, siding
  + 1 more
unknown
Description of Work: New roof
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Sharon G.
04/2013
5.0
doors
  + -1 more
Very satisfied.
Description of Work: Two storm doors installed. Wrong doors were delivered but company immediately reordered and correct doors installed. Very professional and courteous at all levels.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from M&M Home Remodeling Services
Thank you for taking time out of your day to let us know how we did. I'm sorry to hear that we didn't get it right the first time and any inconvenience that might have caused you. Our number one priority is our customers and I'm glad we made it right for you. Thanks again for welcoming us into your home!
Mary A.
03/2013
5.0
roofing
  + -1 more
See above
Description of Work: M&M installed a new roof for us. Great service. I would highly recommend them!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from M&M Home Remodeling Services
Thank you for your feedback [member name removed]. Glad to hear your happy with our services. We hope you keep us in mind for your next remodeling project!
TOM D.
05/2006
4.0
gutter repair
  + -1 more
I asked them to try and correct a leak in my upstairs master bedroom wall. It seems that the rain gets in behind the siding at the roof peak in our Cape Cod on either side of the Ghimney. They came out and called me at work while on the latter. The representative said he couldn't determine leak area but would take picture and return them to company experts and get back to me in a week. Two weeks later, with no contact, I called again and had to leave a voice mail for that salesmen as the main office refers you only to that individual. He left a return message in a couple of days saying they couldn't determine cause and that they were sorry, they couldn't help.
Description of Work: Leak repair near roof peak.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
PATRICIA P.
04/2006
5.0
siding
  + -1 more
They were very prompt and they were very professional. They even addressed some issues from previous work we had done on our gutters that were installed 4 years ago. They cleaned up their work area each day. This completely changed the look of our house as we went from painted black Cedar to a country beige color siding. We love it and we really recommend them.
Description of Work: We have a 1970's split level and the upper level was all sided with Cedar Ridge Siding. This is the foam back siding that provides additional insulation. They also added siding to part of an addition on our house. This work took three days to complete.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
06/2005
5.0
roofing
  + -1 more
THEY CLEANED EVERYTHING UP. THEY ASK FOR NO MONEY DOWN. THESE GUYS ARE WONDERFUL. I HIGHLY RECOMMEND THESE GUYS TO ANYONE.
Description of Work: THEY RIPPED OFF MY OLD ROOF, AND REPLACED WITH A BRAND NEW ONE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
04/2005
4.0
roofing
  + -1 more
THE SALE PERSON WAS VERY GOOD. AFTER THE JOB I FOUND SOME NAILS AND A LITTLE DEBRIS. THE PRICE WAS GOOD AND WAS WORTH IT.
Description of Work: NEW ROOF.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$8,000
LORETTA M.
09/2004
4.0
gutter repair, roofing
  + 0 more
I HAD ASKED THAT THEY CALL ME BEFORE THEY CAME TO GIVE THE ESTIMATE SO I COULD SPEAK WITH THEM REGARDING SPECIFICATIONS OF THE JOB BEFORE INITIATION. THEY DID NOT NOTIFY ME OF THEIR ARRIVAL. I ASKED FOR SOMETHING THAT WAS INAPPROPRIATE AND THEY WENT AHEAD WITH IT WITHOUT INFORMING ME THAT IT WAS INAPPROPRIATE FOR RESIDENTIAL HOMES. THEY DID NOT DISCUSS THE INAPPROPRIATENESS OF THIS SUGGESTION OR MEASURE TO SEE IF THIS SUGGESTION WOULD WORK. INSTEAD THEY BEGAN INSTALLING THE EXTRA LARGE GUTTERS AND PRESSURED ME TO KEEP THEM ONCE I REALIZED IT WOULD NOT WORK. IF THEY WOULD HAVE BEEN SUCCESSFUL IN PRESSURING ME TO KEEP THEM, THE GUTTERS WOULD NOT HAVE CONNECTED CORRECTLY LEAVING ME WITH A LARGE WATER PROBLEM. I DO NOT TRUST THESE PEOPLE AFTER THIS INSTANCE.
Description of Work: RE-ROOF GARAGE $1285; FLAT ROOF INSTALLED ON HOME $2394; AND GUTTER REPLACEMENT $1200.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$4,879

Contact information

3488 Eagle Nest Dr, Crete, IL 60417

http://www.m-mcorp.com/?utm_source=AngiesList&utm_campaign=Crete&utm_medium=ProfilePgLink

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Locale
Indiana, Illinois
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Roofing,
Gutters,
Siding,
Windows,
Skylights

FAQ

M&M Home Remodeling Services is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

M&M Home Remodeling Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, M&M Home Remodeling Services offers free project estimates.
No, M&M Home Remodeling Services does not offer eco-friendly accreditations.
Yes, M&M Home Remodeling Services offers a 5% senior discount.
No, M&M Home Remodeling Services does not offer emergency services.
Yes, M&M Home Remodeling Services offers warranties.
M&M Home Remodeling Services offers the following services: Roofing, Windows, Entry Doors, Siding, Soffit, Fascia, Gutters

Contact information

3488 Eagle Nest Dr, Crete, IL 60417

http://www.m-mcorp.com/?utm_source=AngiesList&utm_campaign=Crete&utm_medium=ProfilePgLink

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM