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M/R Plumbing Mart

Plumbing, Water Heaters, Drain Cleaning,

About us

MR Plumbing has been a family owned and operated business since 1972. Our service technicians are knowledgeable, licensed plumbers who can quickly and accurately diagnose the work that needs to be done and do it right the first time. Each technician goes through extensive training and background checks; they receive continuing education and stay on top of current code compliance in all fields of service. Over the years homeowners have trusted MR Plumbing for quality, professional service and it shows in the respect we have for your home, the quality of our work we perform and our commitment to customer satisfaction. Our service technician will arrive at your home in a well-marked MR Plumbing service vehicle, wearing a clean uniform and photo identification card. Please visit website for more info at www.mrplumbing.com. Additional Contact - Mark Smith. Additional Email - mrplumbingmart1@comcast.net and mark@mrplumbing.com.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Service, Hot Water Heaters, Sewer Rodding and Repair, Water service installation and repair, Kitchen and Bath Remodeling only in surrounding Chicagoland suburbs. Please visit our website for more information. www.mrplumbing.com

Services we don't offer

Electrical Services in Chicago.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
5%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 147 reviews

Pat W.
10/2016
5.0
plumbing
  + -1 more
Art was very thorough and kept me informed. If I need plumbing services in the future I would request that they send Art.
Description of Work: Find a leak. Also I needed a few minor plumbing issues fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueline L.
10/2016
5.0
plumbing
  + -1 more
It went exceptionally well. From the time of their arrival, Art Wold was extremely professional and through. He explained to me the procedure and went over the estimated costs. He worked efficiently and effectively. I highly recommend Mr plumber to anyone in need of plumbing services
Description of Work: They unclogged the sink and replaced a valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Victoria R.
10/2016
5.0
plumbing
  + -1 more
EXCELLENT!!! Simion V. was very professional and explained what he was doing, why he was doing it, and upon completion, walked me through the annual draining process to keep the tank in top-notch condition. This tank should last about 10-12 years and guess what? I will be calling M/R Plumbing for my future needs!
Description of Work: Replaced water heater tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,777

Gregory T.
08/2016
5.0
plumbing, wells, drain cleaning
  + 1 more
It went great. Art was here when he said he would be and replaced the pipe and check out pump. He also repaired the bathtub faucet after we asked him about it. He advised us on replacing out basement sink in the washroom, and even cleaned up the space around the ejector pump well(our basement had briefly flooded due to the broken pipe. I would definitely use M/R Plumbing Marts' services again. Also, when I called them to make the appointment it was a pleasant surprise to hear a friendly voice answer the phone.
Description of Work: Replace pipe, check ejector pump and fix leaky bathtub faucet in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Carol P.
08/2016
5.0
plumbing
  + -1 more
Art immediately went to work on rodding out the tree root blockage from the sewer pipe and also replaced the toilet bowl seal that was compromised by the pressure caused by the blockage, RootX was also used to begin the process of killing off more of the roots. Art was informative throughout his time on this project. His professionalism, courtesy, and work process was very impressive and was only out-shined by his obvious thorough plumbing knowledge! We couldn't have gotten a better man for the job. Art not only fixed the problem but gave us a sense of confidence in his job being well done!
Description of Work: A sudden major leak in our plumbing system occurred where we could not determine the source of the problem. After Art asked investigative questions and physically examined the situation, he gave his diagnosis of two possible sewer blockage causes. Tree roots in the sewer pipe caused the backup that resulted in the waterfall we experienced in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel M.
07/2016
5.0
plumbing
  + -1 more
Art Wolf was the technician who came out to my place. He was extremely polite and knowledgeable. Took his time to analyze the situation before finding where the problem was and how to fix it. Highly recommend Mr. Plumbing and Art Wolf
Description of Work: Re-seal my bath tub faucet and drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Patricia S.
04/2016
5.0
plumbing
  + -1 more
It went well - I am happy with service.
Description of Work: Fixed my bathroom sink handle and toliet how andle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

Denise S.
02/2016
5.0
plumbing, remodeling, water heater repair, water softeners, wells
  + 3 more
The initial visit and installation went well. The tech called our order in and went and got the new heater. He explained the maintenance that we should perform. I have used M/R Plumbing for all my plumbing issues, they have always been prompt and professional in all dealings.
Description of Work: My old water heater pilot would not stay lit, I called M/R and they sent someone out the next day. The tech explained the situation; offered options for fixing and the option of replacing. The tech suggested the deal offered by Angie's list, as we were members I went online and purchased the water heater deal (also found coupon for additional $ off).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Regina C.
01/2016
5.0
plumbing
  + -1 more
It went well the problem was corrected and the plumber was professional and courteous!
Description of Work: Corrected the flood in my basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

leslie J.
11/2015
4.0
plumbing, water heater repair
  + 0 more
it was fine. good assessment. didn't use them for the service because my in-house guy could do it for cheaper.
Description of Work: assess what type of water heater i needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

andrew S.
11/2015
3.0
plumbing
  + -1 more
The first appointment I had was a no show no call by them. I called to find out where they were and Tony said he didn't get the message for my appointment. The second time Tony came out, but we weren't home because I didn't think it was a definite appointment. Tony was extremely persistent which is the reason we ended up using them. Since they were the only company I could get out here and the price wasn't to out of the box we decided to go with them. Absolutely no communication waiting for our order to come in. It's been so long now I actually don't recall how long we waited, but I know there was an issue with our order. Installation day finally arrives!!! Tony and his partner called early and arrived on time. They start unpacking the materials and they have to go back to the store for some parts. No big deal. They bring in all of the parts and here is where it gets even better. They open the box with the hardware (hinges, handles) and it's not the right hardware. Tony checked the order and he wrote it up right however we got the wrong hardware. Tony was very apologetic and said he could re-order the right ones but he didn't know how long that would take and we were just done with the process. I talked to the wife and we just went with what they had because we wanted it over with. I don't know if Tony had the authority to give us a break because of the wrong hardware but I was so irritated I didn't even ask. The install was great otherwise. Tony and his partner did a great job with the install. The quality of work was great but the rest of the process. I'll just leave it at that.
Description of Work: Installed a custom 3 panel glass shower.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$1,150

Audrey M B.
07/2015
4.0
plumbing
  + -1 more
It went fine. The plumber wasn?t able to fix the hole and I kept having to call to have them to send out the person to fix the hole.
Description of Work: They came in and repaired a leak behind the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lourdes T. T.
07/2015
5.0
water heater repair
  + -1 more
It went well. The service was performed two days after I purchased the big deal. They stuck with the $60 price. The pricing was okay.
Description of Work: They had to flush it out because it wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Valerie B.
07/2015
5.0
plumbing
  + -1 more
On time, protected the area. Discussed and demonstrated basic maintenance for the system.
Description of Work: Flushed water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

kevin S.
06/2015
4.0
plumbing
  + -1 more
Dint get price till he got there
Description of Work: Replace toilet seal

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$265

Delores B.
05/2015
5.0
plumbing
  + -1 more
I called M/R Plumbing and was told they could get someone out later that afternoon. They actually had a young man out earlier than expected. He said both shut-off valves were leaking and had to be replaced. The young man proceeded to cut off building water, replace the valves as well as two exchange pipes. He was very efficient. Extremely pleasant and did a very good job.I would rehire them. I thought the price was a little high, but maybe not considering it was an urgent situation (I was concerned about resulting damage had we had to wait until Monday for service).
Description of Work: There was a leak we found under the bathroom sink on the 2nd floor that had gone undiscovered for a few days. Water stains in the bathroom on the first floor were the first visible signs. This was a Saturday morning. We turned off shut-off valves but the link continued. I immediately consulted Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Lynette S.
04/2015
5.0
plumbing, sewer cleaning
  + 0 more
My pipes had been rodded 3 times this year by someone else, who seemed to clear them for a short while, then the problem would return. I needed professional help to resolve the issue for good. Mike did an awesome job... I couldn't be there while he was doing the work, but he kept me informed of the progress and problems encountered by telephone. He found and removed the blockage that was the "root" cause of all the trouble. He was fast, professional and efficient. I would highly recommend him and M/R Plumbing.
Description of Work: Rodded the sewer pipes, cleared blockage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Ginny B.
03/2015
5.0
plumbing, water heater repair
  + 0 more
The technician answered questions and was very personable. Did a great job. Thanks!
Description of Work: flush water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jeff B.
03/2015
5.0
plumbing
  + -1 more
Talked to office and they were professional and service tech was prompt. Repair was complete and also added new pipe rather that reusing old plumbing. Definitely will use them in the future as I have plans to renovate further. Price was reduced with coupon as listed which kept the price in my budget range.
Description of Work: replaced dead ejector pump. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

THEODORE L M.
12/2014
3.0
plumbing
  + -1 more
He did what he was supposed to do. It took him about five minutes. Mark who works for the same company took the phone call and he explained to me about a $60 inspection fee which is typical with some companies. This used to be free and some companies don't charge us to come out and take a look. I didn't ask him if there was any senior discount and I don't think there was. The thing that kind of bothered me, Mark told me about the $60 inspection fee and then he said if I wanted to have the work done the $60 fee would be applied to the cost. He had to come from Indiana so I didn't say anything and I had already written out a check for $60 because I had to get the work done anyway but I didn't know there was going to be an extra thirty five bucks on top of it. They need to tell people that the $60 inspection fee is not something that we can use against a cause of a repair because that was the understanding I had with mark. Other than that it was okay and I was happy because he did what he was supposed to do. I wasn't too happy with the extra thirty five bucks. It ended up being $95 as oppose to $60. I'm not really sure if the $35 what the repairman was saying was the agreed upon price.
Description of Work: M/R Plumbing took out the filter of the tap in the bathroom and shook out the loose gravel which was making the water run so slow.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$95

Robert K.
12/2014
5.0
plumbing
  + -1 more
They are always prompt with making appointment same day if possible or work around my schedule. Arrived when they said they would and Art explained what was wrong and what he was going to do to fix it. Brought equipment in to minimize mess and cleaned up after. This is the third time I have had them out the two previous time they actually came out to work on things that I had other plumbers out for but did a much better job on fixing problem so that I don't believe the problem will come up again.
Description of Work: replaced seal on toilet because of leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeff C.
11/2014
5.0
plumbing, wells
  + 0 more
Our contractor told us that the ejector was shot. He didn't know what he was talking about. There was no ejector; it was a sump pump. Art Wolf was thorough, professional, and quick. He got us fixed up ? not an inexpensive fix, but competitively priced.
Description of Work: Replaced sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$513

Augusta A.
11/2014
5.0
plumbing
  + -1 more
He was courteous, efficient, prompt.
Description of Work: Installed a new 50 gain water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$996

Brian A.
11/2014
5.0
water heater repair
  + -1 more
Simeon did a great! He was on time and very professional and helpful explaining the problem and what it's going to take to fix it. Great Service!
Description of Work: Water Heater flushing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Marilyn B.
11/2014
5.0
plumbing
  + -1 more
It worked out well. No problems whatsoever.
Description of Work: Replace hose in bathroom and reattach handheld shower wand

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

14024 S Cicero Ave, Crestwood, IL 60445


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
General Remodeling,
Sewer Cleaning,
Electrical,
Heating and Air Conditioning,
Natural Gas Lines,
Water Filtration and Softening,
Countertops and Backsplashes

FAQ

M/R Plumbing Mart is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

M/R Plumbing Mart accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, M/R Plumbing Mart does not offer free project estimates.
Yes, M/R Plumbing Mart offers eco-friendly accreditations.
No, M/R Plumbing Mart does not offer a senior discount.
Yes, M/R Plumbing Mart offers emergency services.
Yes, M/R Plumbing Mart offers warranties.
M/R Plumbing Mart offers the following services: Plumbing Service, Hot Water Heaters, Sewer Rodding and Repair, Water service installation and repair, Kitchen and Bath Remodeling only in surrounding Chicagoland suburbs. Please visit our website for more information. www.mrplumbing.com
Electrical Services in Chicago.

Contact information

14024 S Cicero Ave, Crestwood, IL 60445


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM