Stuck in your garage? Need a new garage door? We are ready to help with 24 hour emergency service, regular maintenance, and replacements of high quality doors and openers. We also provide Free Consultation on Service Work with No obligation. Overhead Garage Door, Inc. has been providing excellent service throughout the Chicagoland area since 1969. Our professional, customer service oriented staff is one of the most experienced and largest in Northern Illinois. We have technicians living in your area that can service you right away. Call now!
Business highlights
55 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential overhead garage door, operator and gate operator sales, repair & installation. 24 hour emergency service. Free consultations on service work. No obligation.
Description of Work: garage door tune-up and roller replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Overhead Garage Door Inc
Thank you for the review!
Wendy M.
12/2017
5.0
garage doors
 + -1 more
Perfect - Eric arrived on time - my husband met him at the garage. We had been having a problem with the door opening with the remote - Eric knew right away how to correct - pushed a button my husband wound never know to push and completed the tune-up. Very professional.
Description of Work: Tune up on door and opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Overhead Garage Door Inc
Thank you for the review!
Michael S.
12/2017
5.0
garage doors
 + -1 more
Excellent - very professional and knowledgable.
Description of Work: garage door inspection - lubrication - adjustment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Overhead Garage Door Inc
Thank you for the review!
Shawn S.
12/2017
5.0
garage doors
 + -1 more
On time. Thorough and no issues found. Good service.
Description of Work: Garage door inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Overhead Garage Door Inc
Thank you for the review!
Shailesh J.
12/2017
1.0
garage doors
 + -1 more
I have ordered Garage Door almost one month back. When I order garage door, the person/mechanic who took order, told me that door will be delivered in 2 weeks. When I called after 2 weeks, they were not even sure that I had ordered from them and lady on phone asked me 2 times that whether I ordered door from them or from Home Depot. I think, i made mistake by ordering from them and not ordering from Home Depot. The lady on phone told me that delivery date should be available by next weekend. So i called at the end of 3rd week and same story, now they told me that delivery date (and not actual delivery) should be available by next weekend. When I asked why the person told me that delivery will be done in 2 weeks, she replied "I don't know why mechanic told that, i wasn't there". They don't have courtesy to call and inform that door will be delayed. Now today is 4 week complete and I still don;t have date when doors will be delivered. I don't know about there service, but definitely I won't recommend them for new door order. I have already paid half of the money and will have to wait, don't know how long. This is worst experience, be careful.
Description of Work: Replace Garage Door
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,200
Response from Overhead Garage Door Inc
So, as any company we do not like to see reviews like this about us. This one is even more problematic because the door has not even come in yet, all we have done was performed an free estimate, took a $1,000.00 deposit and ordered the door. This customer chose a high end door with a manufacturer named Clopay, the largest residential garage door manufacturer in the US. The same manufacturer that supplies all the Home Depot doors across the US. The grade of door he chose was placed on a severe back order and was explained to us that it would delay the door an additional two weeks. The technician on site, no matter what he told me, obviously didn't explain the situation with these doors well enough to the customer and that is where the problem started. The customer called us two weeks later and was told of the delay and that his order was more like four weeks. He, as he listed, called us every week to see if we had any other information. Unfortunately, like he also mentioned, we did not have any further information except what the manufacturer had listed on the next weeks delivery. As this process has gone on with this manufacturer the delay has increased to six weeks as of today 12-26-17. This is unfortunate that this customer fell into this cycle of delay. I called the customer today to discuss and expressed to him that we are at the mercy of the manufacturer and a review like this was unfair. On the first call he made when we told him of the delay I asked the girl to offer a refund. He denies that the girl made this offer. I then gave him that same refund option today. He declined because he does not want to wait again for someone else to get this door. We install for 25 Home Depot stores in the Chicagoland market and they are in the same boat we are with the delays, as is anyone who is or has been ordering these doors from this manufacturer. His complaint about my girls having no information is true. They had and still don't have a concrete date of delivery. I have given him the manufacturers phone number and his order number to call the manufacturer to see if he could get anywhere. In summary, Overhead Garage Door dropped the ball by not clearing explaining the severity of the delay on the order date.
PAUL S.
12/2017
5.0
garage doors
 + -1 more
Wonderfully, the Angie's List price was the best. Plus I got free Internet connectivity which I really love now that I have it. The professional did an excellent job and cleaned up after himself.
Description of Work: Replace the garage door motor and remotes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Response from Overhead Garage Door Inc
Thank you for the review!
THOMAS S.
12/2017
5.0
garage doors
 + -1 more
prompt, courteous and knowledgeable
Description of Work: adjust garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Overhead Garage Door Inc
Thank you for the review!
Grace K.
12/2017
5.0
garage doors
 + -1 more
great. he did not try to up-sell me on additional repairs. he was super honest, quick, and professional.
Description of Work: angie's list deal for garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Overhead Garage Door Inc
Thank you for the review!
judith K.
12/2017
5.0
garage doors
 + -1 more
Seemed to be a very thorough service
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Overhead Garage Door Inc
Thank you for the review!
Thomas B.
12/2017
5.0
garage doors
 + -1 more
Well. Service provider too extra time to explain where wear is most likely to occur, preventive maintenance options and potential weaknesses with current door configuration.
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$39
Response from Overhead Garage Door Inc
Thank you for the review!
Patricia P.
12/2017
5.0
garage doors
 + -1 more
Nathan from Overhead Door was very professional, offered good information, and completed the job promptly. He was very personable and "knows his stuff". I would not hesitate to hire again.
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Overhead Garage Door Inc
Thank you for the review!
Jeff C.
12/2017
3.0
garage doors
 + -1 more
There were problems with the time that was set. The first time they were early and did not stay around to the scheduled time. The second appointment they were 45 minutes late from the scheduled time
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Response from Overhead Garage Door Inc
Sorry about the scheduling issue. We will discuss and correct.
Susan W.
12/2017
5.0
garage doors
 + -1 more
Bob was friendly and thorough, thank you
Description of Work: garage door check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Overhead Garage Door Inc
Thank you for the review!
Su Ji L.
12/2017
5.0
garage doors
 + -1 more
Overhead was prompt to call me and schedule an appointment. They came out and did a great job.
Description of Work: Garage door tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Overhead Garage Door Inc
Thank you for the review!
Thomas M.
12/2017
5.0
garage doors
 + -1 more
It went very well. Labor for pulleys I think was a little expensive.
Description of Work: Tune-up garage door & opener $39.00 (coupon) Replace two pulleys $24.00 Labor for pulleys $67.00
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Overhead Garage Door Inc
Thank you for the review!
Patricia P.
12/2017
5.0
garage doors
 + -1 more
The technician came promptly. He was courteous and explained what the problem probably was that caused the garage door opener not to open. It's working now.
Description of Work: It was a garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Overhead Garage Door Inc
Thank you for the review!
Mary N.
12/2017
5.0
garage doors
 + -1 more
Excellent. Quick tuneup got our opener and all ancillary devices humming and working perfectly. It is a 14 yr old opener, but as long as it works well we will keep it. Brad was 100% friendly, knowedgable and professional.
Description of Work: Garage door opener tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Overhead Garage Door Inc
Thank you for the review!
MICHAEL B.
12/2017
5.0
garage doors
 + -1 more
Smoothly. As expected. Like the consistency with Overhead Garage Door.
Description of Work: Garage tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Overhead Garage Door Inc
Thank you for the review!
Ann K.
12/2017
5.0
garage doors
 + -1 more
Very well as they did what I needed and gave me more information
Description of Work: Garage tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Overhead Garage Door Inc
Thank you for the review!
Ronald B.
12/2017
5.0
garage doors
 + -1 more
fast and efficient tech. very knowledgeble. Parts were on truck and on time
Description of Work: replace torsion spring
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Overhead Garage Door Inc
Thank you for the review!
Sandra L.
12/2017
5.0
garage doors
 + -1 more
Was installed and now I don't see daylight when the door is down.
Description of Work: I needed the keypad tightened and they also replace the rubber strip on the bottom of the garage door so that critters would have a harder time getting into the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Overhead Garage Door Inc
Thank you for the review!
Gerald P H.
12/2017
5.0
garage doors
 + -1 more
Perfect Tech was professional and courteous. Knew his business..
Description of Work: Inspection, and lubrication of door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Overhead Garage Door Inc
Thank you for the review!
Richard B.
12/2017
5.0
garage doors
 + -1 more
Very Good at explaining what work he was doing
Description of Work: Garage Door Tune-Up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Overhead Garage Door Inc
Thank you for the review!
Gail W.
12/2017
4.0
garage doors
 + -1 more
It went well but he tried to sell me more then I think I needed. All I wanted was adjustments and door greased. First he said oh you need new rollers, if I do them today it will cost you $$$. If I come back when they break it will cost you more. Next it was the springs. You probably only have a year left, your retired so you use it once a day? So it should last a year. Maybe.
Description of Work: Maintenance of door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Overhead Garage Door Inc
Thank you for the review!
fady S.
12/2017
4.0
garage doors
 + -1 more
Door was out of balance and was fixed. The door opener and door were checked.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Overhead Garage Door Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 12:00 PM
Overhead Garage Door Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Overhead Garage Door Inc offers free project estimates.
Yes, Overhead Garage Door Inc offers eco-friendly accreditations.
No, Overhead Garage Door Inc does not offer a senior discount.
Yes, Overhead Garage Door Inc offers emergency services.
Yes, Overhead Garage Door Inc offers warranties.
Overhead Garage Door Inc offers the following services: Residential overhead garage door, operator and gate operator sales, repair & installation. 24 hour emergency service. Free consultations on service work. No obligation.
Garages Built
Contact information
Multiple locations located in, Chicagoland, IL 60041