This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
At Vanguard we focus on providing quality service and products combined with honesty, integrity and fair prices. Ask for Angie's List Discounts. Our company is fully licensed, bonded & insured. At Vanguard Plumbing we make sure You know the price ahead of time. Additional email - vanguardplumbing@gmail.com. Additional DBAs - Vanguard Sewer and Drain Service, Vanguard Plumbing & Sewer, Vanguard Plumbing And Sewer.
Business highlights
16 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly
Services we offer
Residential And Light Commercial, Leak Repairs, Faucets, Water Heaters, Dispensers, Recirculating Pumps, Filtration Systems, Toilet Repair, Garbage Disposals, Ejector, Sump Pumps, Battery Backup, Gas Line Installation, Drain Cleaning, Rehabs, Bathrooms Additions, Power Rodding, Camera Inspections & Code Violations.
Services we don't offer
Heavy Commercial & Industrial Plumbing, New Construction
Description of Work: Leaking toilet flooding 3 levels of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vanguard Plumbing And Sewer Inc
We can't thank you enough for sharing this review, [Member Name Removed]. We're ecstatic that you chose us and hopeful you'll do so whenever the need arises. Thanks again for your business and your review. Have a fantastic day!
Jennifer D.
10/2022
5.0
drain cleaning
+ -1 more
Efficient and effective!
Description of Work: Kitchen drain clogged and needed clean out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vanguard Plumbing And Sewer Inc
Thank you, [Member Name Removed], for taking time to write a review of your experience with Vanguard Plumbing & Sewer. Our team was happy to assist you and hopeful that you'll call us again when the need arises. Until then, thank you for your business and your review. Have a great day!
Kenneth M.
04/2022
5.0
plumbing
+ -1 more
The service was great.
Description of Work: They replace my injection pipe. Fix my leak faucet.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Vanguard Plumbing And Sewer Inc
Hi, Thank you so much for your review of Vanguard Plumbing & Sewer. We're happy to be the plumber you call when the need arises and look forward to our next opportunity to serve you. Until then, thank you again for your trust and business. Have a wonderful weekend ahead!
Anne D.
03/2021
5.0
ceramic tile, plumbing
+ 0 more
Drain was unclogged -thanks
Description of Work: Drain unclogged
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Vanguard Plumbing And Sewer Inc
All of us at Vanguard Plumbing & Sewer want to thank you for taking the time to rate the service from our team and we hope that you'll call on us the next time you need an expert plumber. Again, thanks for your review and your business. Have a great day!
joe D.
09/2020
1.0
ceramic tile
+ -1 more
never heard from them
Description of Work: none never heard from them
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Vanguard Plumbing And Sewer Inc
Thank you for taking the time to write a review. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. According to our records, we have no communication from you. So we are unsure of what happened or how you contacted us. We are confident had you given us a chance to perform a plumbing service for you, your experience would’ve been better. Thank you again for your feedback!
susan A.
01/2018
5.0
plumbing
+ -1 more
perfect job
Description of Work: George fixed my leaking bathroom faucet and I was charged the exact amount Jan had quoted me. No hidden charges. They are very honest,do a good job and are nice to boot. I will definately be using them again and highly recommend. .................................................
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
BONNIE M.
11/2017
5.0
plumbing
+ -1 more
Awesome job as usual.
Description of Work: they installed all new pipes under my kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott M.
10/2017
5.0
plumbing, sewer cleaning
+ 0 more
Perfectly.
Description of Work: I was having issues with basement laundry backing up in floor drain. Jan was great at scheduling and George shows up early The team did a great job of diagnosing the clog in a 1910's building. They scoped both the floor drain and sewer main. The main was spotless, the floor drain not so much. The team quickly rodded the line to the catch basin and I was good within 2 hours. I would definitely hire Jan in a second. Great work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
jeffrey C.
03/2012
5.0
plumbing, wells
+ 0 more
Everything was great. They were on time, very informative, and the quote was accurate to the final price.
Description of Work: They did some sealing around ejector pumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Anne Marie M.
02/2012
5.0
plumbing, water heater repair
+ 0 more
Jan was extremely knowledgeable, professional, and punctual. He explained problems clearly and offered options. He referred us to an equally as knowledgeable heating repairman who fixed our broken radiant heated floors, which was related to our water heater as well. We are very pleased with Vanguard and will definitely use them in the future.
Description of Work: Our water heater needed to be replaced as it was causing sediment to build up in all of our pipes causing water pressure problems. Jan removed sediment several times from various faucets and replaced our shower head and water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Gail B.
01/2012
5.0
drain cleaning, plumbing
+ 0 more
I recently had plumbing work done by Vanguard Sewer and Drain Inc. I was very pleased with this company. It was easy to make an appointment and the work was excellent. Work included: 2 toilets insides completely replaced, toilet handle replaced, kitchen sink and bath tub power routed, hose replaced after leak discovered, all faucets and drains checked Jan, the plumber, was courteous, thorough and meticulous in his work. He double checked drains and faucets not identified as problems to ensure all worked well. He even found a leak under my kitchen sink, of which I was unaware. There was a part for my 12 year old toilets that he did not carry so, he took the time to drive to the north side of Chicago to get the new parts. There were no complaints or grumbles from Jan even though Chicago has heavy traffic during this time of day. He was quite cheerful and friendly. I felt I could I trust him. If ever I need plumbing services again, I definitely will call Vanguard Sewer and Drain Inc. Thanks to Angie?s List for the deal and recommendation. Gail Beedie South Loop, Chicago January 2012
Description of Work: Plumbing and drains cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
SEMINARY C.
01/2012
5.0
plumbing
+ -1 more
Great Service and when he left I felt confident that the issue was resolved.
Description of Work: Jan was both punctual and very thorough. The initial assessment was that it would be a quick job. I understood there are unknown factors to deal with , so fast forward 2 1/2 hours - the job was complete, the area was cleaned and he tested the drain 4 times to ensure there were no problems. He also gave me some do's and don'ts and answered all my questions. * Very Punctual * Very Professional Would definitely use their services again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Katherine D.
01/2012
5.0
plumbing
+ -1 more
I was totally satisfied with their work, but the final price was a little higher than what I had anticipated. That being said, the plumber who came out was very courteous, knowledgeable, and professional. He taught me a few new things, and I really appreciated all of his help.
Description of Work: I purchased their Big Deal for plumbing work, and they installed a new toilet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Dave T.
01/2012
5.0
plumbing
+ -1 more
Everything turned out great! Jan made himself available quickly, and I got an appointment at a time convenient to me. He arrived promptly, and he was very friendly and responsive. Overall, it was an excellent experience.
Description of Work: They removed a garbage disposal from my kitchen sink, and corrected mistakes made by another provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
MONROE A.
01/2012
5.0
plumbing
+ -1 more
The plumber was very considerate. He explained exactly what he was doing, was very careful not to track in dirt, and he cleaned up after himself well. Overall, I had a good experience.
Description of Work: I purchased a Big Deal for Vanguard. It was $99.00 for $199.00 worth of plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
John N.
01/2012
5.0
plumbing
+ -1 more
The scheduling process was really easy, and I was able to get an appointment at a time that worked for me. Jan, the plumbing who came to my home, was great! I thought he was quite knowledgeable and really helpful. He took care of the problem quickly, cleanly, and professionally. I’d definitely call Vanguard for additional plumbing services in the future.
Description of Work: I bought their Big Deal for plumbing because I was having an issue with a leaky toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Libby H.
12/2011
5.0
plumbing
+ -1 more
I emailed Vanguard through Angie's List over the weekend, and right away on Monday we were able to setup an appointment for the first time I was available. Jan came right on time at 9 am, explained my options and was able to start right away. He was done with everything within a couple hours. He did all the agreed upon work quickly - reversed the connections, capped the old dishwasher valve, and installed new 1/4 turn valves for all 3 connections (hot, cold, dishwasher). Vanguard was responsive, thorough, professional, and reasonably priced. I hope I don't need ever need more service, but knowing my place, I will. When that happens, I will definitely call Vanguard right away. What makes Vanguard special: Honest and straightforward - I appreciate that he offered two options and explained the differences - one was more expensive than the other and sometimes its hard to tell why they're different. I chose the more expensive option because it meant I'd still have separate valves for the sink and dishwasher, so if something went wrong with one, I could turn it off without affecting the other. Goes above and beyond - He also installed metal plates around the pipes to cover pre-existing holes, tightened our leaky faucet, tightened the wobbly faucet-counter connection, and tightened loose faucet drain pipes. The faucet stuff had been bugging me, but I figured it was just cheap and couldn't be helped. I was thrilled that he just fixed them.
Description of Work: During the rehab of our condo, the hot and cold water lines to our kitchen sink and dishwasher were reversed meaning the dishwasher never got hot water and the faucet markings were backwards. Vanguard fixed them so that now hot water gets to both the sink and dishwasher, and "red" on the faucet means "hot". They also capped the old dishwasher valve and installed new 1/4 turn valves for hot, cold, and dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$415
Kathleen C.
12/2011
5.0
plumbing
+ -1 more
Vanguard was able to get to me the same day that I called to report a leaking valve. Jan was very conscientous and earnest in explaining the problem that I was having and what he would do to fix it. The price was consistent with what he quoted me and he was very helpful in suggesting fixes to another problem that I was having with my sinks. I will definitely use Vanguard againstt
Description of Work: I had a slow leak in one of my shut off valves that accelerated overnight. I had also broken both of my drain stoppers in my bathroom sinks. When repairing my drain stoppers, he discovered that one of my pipes was about to rust through, which he showed to me and asked me if I would like it fixed during this visit as well. He quoted me prices for all parts and services prior to undertaking any repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Glenn W.
11/2011
5.0
plumbing, water heater repair
+ 0 more
Jan responded quickly to a faulty water heater control valve. He showed up on time and ready to get to work. Was extremely courteous and professional. I had started to prep the water heater before he arrived (i simply drained the water...) and he knocked $25 off of the service call... Would very much recommend his work- it's tough to find a good, honest plumber in the city- Jan is it!
Description of Work: Replace water heater control valve- disconnect all gas lines, remove control valve, replace and re-fit all couplings and line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Susan F.
10/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I like the owner and the receptionist. Receptionist is very detailed and the workers are always on time and very knowledgeable. They have a nice annual service plan, which also has a nice price.
Description of Work: They have put in a humidifier, a furnace, and an a/c in my and my daughter's home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
RANDALL & HEATHER S.
09/2011
5.0
drain cleaning, plumbing
+ 0 more
It was great. No two hour window. He arrived on time and fixed the problems quickly. I will use him again.
Description of Work: This is the second job that Jan has performed for me in a 2 week period. The first was last week when he fixed a kitchen faucet that was made in Europe and had difficult to replace parts. Jan came in and fixed the problem with little to no difficulty. Today he came and unclogged a kitchen drain for one of my tenants. He is professional and highly skilled. He is prompt. I called him Thursday evening about the problem. He came by at 9 AM and fixed the problem in just under a half hour. He's replaced a hot water heater for me. He has rapidly become my go to plumber. I live in Chicago and have used many of the plumbers in the city, but no longer. Next time I have an issue, I'll call Jan. He's going to clean my catch basin in a couple of weeks. I think very highly of his work. He's an excellent plumber with a wide range of skills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Moon L.
08/2011
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
Vanguard has performed quite a few jobs for us over the past several years, starting with a simple clogged drain, but has also included sewer line clearing, leak fixes, gas line installation, and eventually, full plumbing for a kitchen and bathroom remodel project, which involved replaced old deteriorating original plumbing in our bungalow with new copper and PVC as well as installing new fixtures. The work has always been performed professionally with meticulous care and I've had no complaints. Overall, I have found Vanguard to be a great company that combines skilled and honest service for a fair price. Jan, the owner, is extremely knowledgable and will always present several options to solve the problem at hand, the pros and cons of each approach and his recommendation. He is personable, fair, reliable and truly cares about his work -- great qualities that foster a true relationship built on trust. We have been extremely satisfied with Vanguard's work and service and I recommend them highly.
Description of Work: Vanguard has performed a number of jobs in my home over the past several years. From simple things such as drain clearing and cleaning, to supplying complete plumbing services for a major kitchen and bathroom remodel, which involved installing and replacing water and drain lines, drain vents, and fixture installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Polly D.
08/2011
2.0
plumbing
+ -1 more
Nice on the phone, but didn't show up at the scheduled time and did not call to apologize/explain.
Description of Work: Needed an estimate on repairing water pressure issue.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Vanguard Plumbing And Sewer Inc
We make customer service our first priority at Vanguard Sewer and Drain Inc. As you can see from our other reports from Angie’s List members, we are successful at providing quality work and a positive experience for our customers. With that said, we regret we did not meet this customer’s expectations. Unfortunately, we don’t have any record of this member calling or having an appointment with us. We have checked and rechecked our records and do not see any interaction with this member. We hope we have an opportunity in the future to work with this member and change her opinion of our company. Please see all of our other great Angie’s List reports for a more accurate representation of our work.
Marisa Z.
02/2011
5.0
plumbing
+ -1 more
They were very knowledgeable and answered all our questions. They showed up on time. We did not have any complicated issues.
Description of Work: We used Vanguard Sewer And Drain Inc for some plumbing few months ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adrian M.
06/2009
5.0
plumbing
+ -1 more
I called few plumbers to estimate replacement of water heaters. Vanguard plumbing came up with moderate price, I chose them because Jan appeared pretty knowledgeable with modern technologies and offered really modern solutions saving some money on energy bill. He also behave really nice. He put protective coat on his shoes once entering dusty spaces and he took them out going out of there. They did good work, everything is working great !
Description of Work: Replacement of water heaters on 1st and 2nd floor, replacement of pipes, valves, protective pads.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Ceramic Tile,
Drain Pipe Installation,
Natural Gas Lines,
Exterior Painting,
Heating and Air Conditioning
FAQ
Vanguard Plumbing And Sewer Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 3:00 PM
Vanguard Plumbing And Sewer Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Vanguard Plumbing And Sewer Inc offers free project estimates.
Yes, Vanguard Plumbing And Sewer Inc offers eco-friendly accreditations.
No, Vanguard Plumbing And Sewer Inc does not offer a senior discount.
No, Vanguard Plumbing And Sewer Inc does not offer emergency services.
Yes, Vanguard Plumbing And Sewer Inc offers warranties.
Vanguard Plumbing And Sewer Inc offers the following services: Residential And Light Commercial, Leak Repairs, Faucets, Water Heaters, Dispensers, Recirculating Pumps, Filtration Systems, Toilet Repair, Garbage Disposals, Ejector, Sump Pumps, Battery Backup, Gas Line Installation, Drain Cleaning, Rehabs, Bathrooms Additions, Power Rodding, Camera Inspections & Code Violations.
Heavy Commercial & Industrial Plumbing, New Construction