At Fix It Guy Appliance Repair Chicago, we provide quality customer service for all of your appliance repair needs. We are a family owned business founded in 2007 and have been helping Chicago residents with all of their appliance repair needs ever since. Our team of experienced technicians are here to help repair washers, dishwashers, stoves, cooktops, refrigerators, ovens, microwaves and food disposals across most major brands. We pride ourselves on our excellent customer service and strive to repair your appliance as quickly and efficiently as possible. We know how important it is to have your appliances working properly, so let us help you get them back up and running!
Description of Work: Motor on refrigerator was loose
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Tim W.
09/2017
5.0
appliance repair
 + -1 more
Great, thorough service.
Description of Work: Dryer vent repair/fireplace cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa H.
07/2017
5.0
appliance repair
 + -1 more
Was repaired and works fine now.
Description of Work: Fix dishwasher
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Andrew S.
01/2017
5.0
appliance repair
 + -1 more
Perfectly!
Description of Work: Fixed refrigerator ice dispenser
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Allison G.
01/2017
5.0
appliance repair
 + -1 more
It's fixed!
Description of Work: Laundry machine
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Deborah W.
10/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Hillary D.
06/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: He was very polite and professional. He arrived on time and did an excellent job at a very reasonable rate. The day before, I had to reschedule (due to my work) and he was very flexible and worked with me on my crazy schedule. I highly recommend this company.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ben G.
06/2016
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike K.
05/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Repaired an electrical malfunction on the stove
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Kimberly Y.
03/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Washing Machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roberto C.
03/2016
4.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Jeff R.
02/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Very professional, small customer service dispute was cleared up quickly and professionally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Reagan P.
01/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Repaired a Bosch washer and dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$286
Shaunti K.
01/2016
4.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Lisa T.
01/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Assessed condition of our washing machine. Very upfront and honest about the problem, cost, etc. he could have charged us a lot of money for repairs, but told us it was in our best interest to replace it. Gave us good advice, was professional and friendly.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard L D.
10/2011
5.0
appliance repair, small appliance repair
 + 0 more
This is actually the second time i have used Robert's services. the first time was for my dishwasher and this time was for my refridgerator. I have just moved into a condo and as usual there were questions and minor problems with appliances. obert was efficient, prompt and very reasonable in price. I definitely have his number on my speed dial.
Description of Work: Worked on my dishwasher the first time and my refridgerator the second. He made excellent diagnoses and promptly fixed the problems, inexpensively and professionally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Larry K.
09/2011
5.0
appliance repair
 + -1 more
Went very well. Completely normal.
Description of Work: Checked out dishwasher. Determined which part needed replacing. Acquired and installed new part. Tested machine before leaving. Neat, clean, professional and prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lester L.
09/2011
4.0
appliance repair
 + -1 more
OK. TRYING TO DECIDE TO FIX OR REPLACE.
Description of Work: CHECKED WASHER AND GAVE ESTIMATE
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
Jim F.
08/2011
5.0
appliance repair
 + -1 more
Overall my experience was fantastic. I didn't have the need to "hover" because Robert was obviously honest and trustworthy. The dryer was fixed in about an hour's time and it is like new. Robert cleaned the filter/vents and vacuumed the inside of the dryer as well. He also cleaned behind and around the dryer AND provided me with all the coins that had accumulated over the years that fell into the base of the dryer. It was a nice chunk of change too! I highly recommend the services of this company. I never once felt the need to have to stand and watch or ask questions. It is refreshing to have reliable/responsible service. They also provide an electronic reciept via email for your records so no paperwork is needed.
Description of Work: My Kenmore dryer that is nearly 15 years old stopped heating. I called The Fix-It-Guy and they sent out Robert to repair the dryer. Robert called me ahead of time but unfortunately my cell phone reception is bad (ATT) so I missed the courtesy call. Robert arrived exactly when I was told (11:00 a.m.). He was able to diagnose the problem immediately and replaced the damaged sensor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Sunny L.
08/2011
5.0
appliance repair, small appliance repair
 + 0 more
Robert is very good at his job. He is professional, polite and knowledgeable. I now know that he repairs other equipment and I will definitely use him in the future. I highly recommend him.
Description of Work: Robert answered my call immediately and was at my home within a couple of hours of my call. I told Robert that my washing machine wouldn't drain and that there was a burning smell. He stated that it mean't that something was clogging it. Within 5 minutes Robert had fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mary C.
08/2011
5.0
appliance repair
 + -1 more
He seems to make appointments very quickly. Each time he's been to my house he has someone with him, like an apprentice, which helps the process. I don't think he has anyone else on their own and I think he does a pretty good job managing the customers he has. He works long hours, he's offered to come real early and real late. His knowledge stood out to me, there are times he just listens and says I bet you it's this. Then he opens it up and fixes it. It's like it's second nature to him. He's pretty good, I've got to give him credit. Someone must have taught him well, he's been doing it since he was a kid. There was an instance when a part didn't come in when it was supposed to. It wasn't a big deal to me but it could affect someone on a tight schedule. I felt his prices were reasonable. He offers a 90 day warranty. My mom and I live in the same building and they came right back after working on a dryer when something went wrong, they are responsive.
Description of Work: The Fix-It Guy Chicago last repaired my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Steve M.
03/2011
5.0
appliance repair, appliance sales, small appliance repair
 + 1 more
there was no problems with them enjoyed everything anbout them and where you could not find some reparirman to fix my LG washer they did IM LOVIN IT THANK YOU THANK YOU!!!!
Description of Work: Sr Fix it Guy came out and fixed our LG washer we thought it was going to be very expensive but it was not. Price was inexpensive,they came out right away and made very good timing .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Latrice J.
02/2011
5.0
appliance repair
 + -1 more
Robert is the epitome of professionalism. I researched my washer problem, so I had somewhat of an idea what the problem. I called 4 other services (AVOID SKYLINE APPLIANCE REPAIR - AT ALL COSTS), before I got to him (due to the order of the listings from the computer). Once I talked w/Robert I knew he was the one I wanted to have look @ our machine. He explained in great detail, over the phone, what I would be looking at as the problem as well as the solution. He told me I would be better off replacing my machine rather than having it repaired. Robert basically explained to me, over the phone, what my problem was, but I wanted reassurance - so I asked him to come take a look at it. I told him I was in the area and he accommodated me by making me his last customer of the night (great hours). He was PROMPT, COURTEOUS, and HONEST. If/Whenever I need a repair, and/or a family/friend needs a repairman - I will ABSOLUTELY recommend Robert.
Description of Work: Robert provided me with an inspection of a faulty Fridgedaire Washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin R.
12/2010
5.0
appliance repair
 + -1 more
He did a totally fine job even though it took him a couple of tries. His communication was great. He was fairly priced too. I would recommend him.
Description of Work: I used The Fix-It Guy Chicago to repair my washer and dryer.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Fereshteh T.
10/2010
5.0
appliance repair
 + -1 more
Robert Sr. and Robert Jr. specialize in washing machine and dish washer repairs. They have over 100 reviews on Yelp. You can also read glowing reports on their company website. On the day of the tax credit for Energy Star appliances, I decided not to buy something new and to revive something old. Apparently the government is not yet aware of how you can be truly ecological. They just want us to consume more stuff. So I called The Fix It Guy for an appointment. I got a new transmission for my washing machine instead of getting a new one, which would have cost about the same amount (imagine getting a new transmission for your car!) I figured that if there is someone trustworthy in this town who can fix washing machines then I should save my large appliance trash allowance for something I can't really fix, like my 20 year old water heater. Perhaps I could have asked for a discount for spending the big bucks, but I did not feel that the price was unfair, and I have a one year guarantee on the work. Also, instead of spending my money at a national chain like Best Buy, I was able to invest locally in an independent family business.
Description of Work: replacing the transmission in a washing machine that would not spin and drain properly $120 for labor, $210 for the parts
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Handyman Services,
Appliance Sales and Installation,
Heating and Air Conditioning
FAQ
The Fix-It Guy Appliance Repair Chicago is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
The Fix-It Guy Appliance Repair Chicago accepts the following forms of payment: CreditCard,PayPal,Venmo,Zelle
No, The Fix-It Guy Appliance Repair Chicago does not offer free project estimates.
Yes, The Fix-It Guy Appliance Repair Chicago offers eco-friendly accreditations.
No, The Fix-It Guy Appliance Repair Chicago does not offer a senior discount.
No, The Fix-It Guy Appliance Repair Chicago does not offer emergency services.
Yes, The Fix-It Guy Appliance Repair Chicago offers warranties.
The Fix-It Guy Appliance Repair Chicago offers the following services: Appliance Repair - Refrigerators, Ovens, Stovetops, Disposers, Microwaves, Washers, Dishwashers & Dryers.