Reid Roofing is a family owned and operated company and has served the Chicago land area for last 56 years under the direction of its owner. We understand that when we are contacted it is most of the time a bad situation for our customer and an unexpected cost. We try to respond to all calls within 48 hours, extreme cases within 24 hours. We give an honest evaluation of the roof system with pictures to help explain what is going on and the best options to the customer that will stop their leaks and suite there budget at the same time.
We can under normal weather conditions have a repair scheduled and completed within 7 working days after acceptance of the submitted proposal. We can have a normal flat or Chicago Bungalow completed within 3 weeks of the acceptance of the submitted proposal. We do not require any deposits, all payment s is upon completion of the proposed scope of work.
Everything went really well. This is especially true given the number of home owners seeking roofing services as a result of high winds and the damage it caused during this period. I was really concerned about a timely response to my scheduling request because it was supposed to snow later in the week. The company sent workers out the next day to make repairs - replacing shingles and inspecting roof. They were prompt, professional and cleaned up after completing repairs. I have used Reid Roofing in the past when I purchased a Spring Roofing Maintenance Package and intend to stick with them in the future. They are extremely easy to work with and really tried to accommodate my needs.
Description of Work: They performed emergency roof (house and garage) repair caused by wind damage, replacing shingles and inspecting roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Denise W.
01/2016
5.0
roofing
+ -1 more
Kevin is great. This is a wonderful company with great pricing. They come out very quickly and they do not over price at all. They do not up sell you and fix what needs to be fixed. They are an A+ company that is family owned and I have been using them for years now. They are very friendly and I would highly recommend this company.
Description of Work: Roofing company.Roofing work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca T.
12/2015
5.0
gutter repair, roofing
+ 0 more
Reid Roofing was wonderful. Patient, prompt, reliable. I highly recommend them to anyone.
Description of Work: They did a total tear off and replacement of our roof, with over 5 original layers underneath. Provided flashing and new gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
JOANN D B.
12/2015
5.0
gutter repair, roofing
+ 0 more
Just fine. I will find out for certain when the stormy weather comes and I DON'T see water running down my kitchen walls! I am certain they did the job very well as they came highly recommended. Also, as in the "responsiveness" rating- they are scheduled into next year- I suspect that that is why it took a month for them to come out! They are a family run business and are very personable as well, easy to discuss problems and have them explain the process of repairs simply for me to understand!
Description of Work: Repaired gutter and roof, replaced sections of gutter elbow causing clogging - leakage into the walls of my home. They also removes an old unused chimney from the roof and sealed the space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Frank G.
11/2015
5.0
roofing
+ -1 more
Elster and Kevin are a great father son dual. We have have worked together for nearly 3 decades. They are honest,dependable,reliable from the old school. You can trust them totally and get a fair price.
Description of Work: Did some follow up work for our condo association
Rating Category
Rating out of 5
Yes, I recommend this pro
Joseph L.
10/2015
5.0
gutter cleaning, gutter repair, roofing
+ 1 more
Carlos and crew from Reid Roofing did a great job. Arrived on time and within the hour the old roof was off. They quickly replaced broken roof boards including a few we didn't know were damaged (tree fell on it) and set to roofing. Picked out a very close matching shingle and were done by the end of day. Cleaned up EVERYTHING, hauled away all trash and restored the backyard to original state. Even cleaned the gutters on the portion of the roof they were not working on! Great attention to detail all around. Thank you
Description of Work: Replaced a large portion of garage roof and fixed gutters and soffits
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Keith S.
09/2015
5.0
roofing
+ -1 more
Kevin and Andy from Reid came to quote on re-roofing our single family home after we were experiencing significant water ingress from a roof replaced just 7 years ago. They identified shortcomings in the roof design, replaced the roof itself and installed additional components to avoid the condensation that had resulted in a great deal of joist damage. They were punctual, professional and helped us every bit of the way to understand what was wrong and why and what was required to resolve the situation not just for a year or two but to have a long lasting roof. I'd strongly recommend Reid Roofing and having dealt with three other companies over the years I believe they do an outstanding job.
Description of Work: Repair and partial replacement of a flat single family home roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
JEREMY S.
09/2015
5.0
roofing
+ -1 more
I got three estimates for the job and theirs was the lowest. The company provided an estimate in a timely manner and was very responsive to followup questions. I decided that the type of asphalt shingle they work with is not my preference so I did not hire them to do the job.
Description of Work: The company provided an estimate for new roofing materials over the porch of my home.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reid Roofing Inc
Thank you
JOHN K.
08/2015
5.0
roof cleaning, roofing
+ 0 more
It went real well. They showed up 45 minutes early on Tuesday, August 4th,and started immediately to tear off the old roof over the front part of my 2 flat. At 10 AM that day, the truck crane showed up to lift the supplies and machine used to blow in the insulation under the roof. I DID NOT KNOW THAT WHEN MY 2 FLAT WAS BUILT, IN 1920'S, NO INSULATION WAS PUT UNDER THE ROOF. MY HEATING BILLS HAVE BEEN REALLY HIGH! It took two days to removed the old roofs and cart the debris away. They filled up their truck twice with the amount of debris they got down from the old roof. At the end of each night, they removed all of the debris and made sure that I had a water tight roof, in case it rained (it didn't). They spent the third day installing the new roof, after blowing in insulation under the existing roof structure. I now have a R36 insulation and am expecting significantly lower heating bills. On the fourth day, Friday August 7th, only one guy came, to paint the roof white, which is now code. He also assisted the truck crane operator to take the insulation machine and various tools away, using a 55 foot crane. I also have to thank my neighbors who were very patient and allowed me to use their parking lot for the crane and debris truck. This is not the first time I've used Reid Roofing and I'm very satisfied with their work and know that their price is substantially less than that quote by other roofers. For the first project they did for me, other bids were 20% to 800& higher. In fact, they even did one job for me for nothing, i.e., install a turbine vent in the roof over my back stairwell.
Description of Work: Tore off old roofs (5). Installed insulation underneath roof structure. Put down new roof. Cleaned up every night. Painted new roof white. Installed insulation under roof over back stairwell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,450
Peter W.
07/2015
5.0
roofing
+ -1 more
I would definitely use Reid Roofing again and would recommend them to others. I received very good work and fair price. Reid roofing did an outstanding job with the work on home. They removed the old roof and installed a new modified bitumen rubber roof on both my back porch and over the bay window. The workers were courteous, considerate of our garden and grounds, cleaned up well, did really good work on the roof and where the roof met the aluminum siding. I couldn't be happier. Where I had struggles with the communication I received from the scheduler. In June 2015, it rained a lot. This made it very hard for roofers and I understood that. However, twice my job was scheduled and no one showed up. I had to call the office and that is when I was told my job had to be rescheduled because rain delays had gotten the company behind schedule. I understand this, but they should be one calling me. Also during the process, it was me calling them to get things scheduled, or to remind them there was unfinished work.
Description of Work: New roof on back porch and over two story bay window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Susan S.
07/2015
5.0
roofing
+ -1 more
It went well. No leaks...no problems. I will use them when I could afford a new roof.
Description of Work: Roof maintenance...I am ill and wanted to make sure that the roof was safe for winter and spring. I had a man come to do an emergency hole repair on a Sunday in the rain and wanted them to check it out. They said it was a very good job and did the usual roof maintenance. They were wonderful and came back a couple of times due to bad weather.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Robert T.
05/2015
5.0
remodeling, roofing
+ 0 more
The process went very well. The group came on time, finished on time and cleaned up very well as promised.
Description of Work: They removed and replaced a roof above an addition to our house that had been installed incorrectly by a previous owner. They removed and replaced above a stairway running along the room addition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,165
Dawn S.
04/2015
5.0
roofing
+ -1 more
The estimators came out to give us an estimate. The workers were there every morning around 7:30 - 8:00 unless weather didn't cooperate. They were very friendly and professional and cleaned up the area. When work was finished they came out for an inspection, noticed a couple things and workers were out the next day or two to fix issue.
Description of Work: Replaced our flat roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
lenore J.
01/2015
5.0
roofing
+ -1 more
I had a good experience. It was a good price. They said they were going to do the roof in three days and they did. I needed them to fix the gutter because there’s a hole in the gutter, they didn’t come right away. They came right away to do the roof. That was one thing.
Description of Work: I used Reid Roofing and they did the whole roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Stephanie G.
01/2015
1.0
roofing
+ -1 more
There was a lack of professionalism. I had to call twice to get them to come out to do the assessment and then after that I had to follow up on getting a proposal. I felt like I had to drag them through the process. Whenever I called to get a date for the repairs they never gave me a date and kept saying they had me in the books. Overall, poor professionalism and no follow through on their own.
Description of Work: I bought a big deal for a roof inspection and it included minor repairs as well.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Reid Roofing Inc
We do apologize for the inconvenience this may have caused you but we did over 560 projects last year and with all the rain and bad weather we had this may have got away from us. We do strive to improve and appreciate all feed back good and bad to help us do so.
KATHY P.
11/2014
5.0
gutter repair
+ -1 more
Everything went good. They were punctual and efficient. This was a high third floor they had to work on and they did a good job on the high ladder! The price was good as well.
Description of Work: They came out and fixed some gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lenore J.
10/2014
5.0
gutter repair, roofing
+ 0 more
They promised it would be done in 3 days and it was. The older gentleman I spoke with was very nice and they even fixed a gutter for me.
Description of Work: They tore off the old roof and put on a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Elizabeth T.
09/2014
5.0
roofing
+ -1 more
Great experience with Reid Roofing. I'm happy to say that we are now leak-free, and I'm confident enough that I am now have scheduled repair and repainting of the damage from the months of leaking.
Description of Work: We had a terrible leaking problem -- a problem with the previous owner's renovation -- and I waited for a few heavy rainfalls to report on the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DONNA U.
09/2014
5.0
gutter cleaning, gutter repair, roofing
+ 1 more
Reid responded immediately and provided an estimate of repairs that were needed as opposed to just trying to re-do the whole roof which did not need to happen and which another roofer was trying to sell us. The work was done in a timely manner with care and no damage any landscaping. Cleaned up well afterwards. Excellent job.
Description of Work: Repaired flat roof on front and back porches with flashing and paint, sealed chimney flashing, checked flashing around all pipes, etc. going through the roof, cleaned gutters, repaired shingles on slanted part of roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Sherwin & Rochelle S.
09/2014
5.0
masonry, roofing
+ 0 more
They were very professional - cleaned up and removed all debris. Miss one spot, called and they came back the next day to fix it.
Description of Work: Re-grouted entire chimney and replaced 1 roll of shingles and added flashing. New roof on garage - removed old shingles, replaced rotted wood, put best grade shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Ken M.
09/2014
1.0
roofing
+ -1 more
Completely left us waiting.
Description of Work: Never showed up for scheduled appointment. No common courtesy of a cancellation phone call
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Adrian R.
08/2014
3.0
roofing
+ -1 more
Scheduling an appointment for the roof maintenance package was fairly easy, and the person sent out to do the maintenance and estimate arrived on time. The person definitely did the minor maintenance outlined in the package deal, as we can see where fresh caulk was applied to certain areas of flashing. The problem, though, is that we never received the promised estimate regarding what shape our roof is in, and what needs to be addressed. I called about a week after to follow up, but I never heard back from Reid, and, multiple weeks later, I have never received the written estimate promised as part of the package.
Description of Work: We purchased a roof maintenance package a an Angie's List "Big Deal."
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$99
Response from Reid Roofing Inc
The roof was in good condition and only needed minor repairs that was covered under the maintenance so no further proposals was needed to follow up.
GEORGE F.
08/2014
5.0
roofing
+ -1 more
Kevin came out to look at the roof. I live in a townhouse complex, but I'm responsible for my section of the roof. He did a quick check around and said there wasn't much that he could do so he said he would refund my Big Deal payment. He was great. I recommended him to friend and he did some work for them and they were pleased too.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$149
Marie G.
08/2014
5.0
roofing
+ -1 more
As I stated previously, Jeff did not want to tackle the Mansard roof but did provide an alternate roofer that may be able to do the job. He checked for leaks that he may be able to address to give us time to get estimates for the repair. He caulked some areas of concern and we have contacted the other roofer. He suggested that we contact Tans quality roofers, also on Angie's List, and we have responded to his email as requested.
Description of Work: Caulked some areas of his concern.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Glen D.
07/2014
5.0
roofing
+ -1 more
Following the usual consideration of three proposals for this project, I selected Reid Roofing not only based on price but their prompt reply to my request for an estimate, along with their hands on approach, examination and understanding of the project. The crew showed up promptly and completed the job as promised. The workers were very efficient and pleasant to work with. In a job like this, there are always a few unforeseen complications and these were handled promptly and without hassle. Kevin Ratliff, the son of the owner, was our contact throughout the project and was always available to see the job through as issues arose. It was a pleasure dealing with this company. Now everything will be perfect as long as the roof doesn't leak for many years.
Description of Work: Recovering a rather complicated flat roof following a complete tear off of material build-up of many years along with a deck that had been in place for many years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Gutters,
Gutter Cleaning,
Roof Cleaning,
Chimney Repair,
Masonry,
Skylights,
Roof Ice/Snow Removal,
General Remodeling
FAQ
Reid Roofing Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 6:30 AM - 4:00 PM
Tuesday: 6:30 AM - 4:00 PM
Wednesday: 6:30 AM - 4:00 PM
Thursday: 6:30 AM - 4:00 PM
Friday: 6:30 AM - 4:00 PM
Saturday: 6:30 AM - 4:00 PM
Reid Roofing Inc accepts the following forms of payment: Check,MasterCard,Visa