We are a family owned business for over 70 years serving Nortwest Chicago & the Northwest suburbs. We are fully licensed & bonded by the State of Illinois, we are licensed & bonded plumbing contractor by the Illinois Dept. of Public Health. We fully warrant our work & materials we provide. If you would like more information about us please visit: www.northwestplumbingcompany.com www.northwestplumbingcompany.com. Additional contact name - Jim Krueger. Award winning.
It turned out that they piping was so decayed from years of use, that it was rusting from the inside and causing blockage. When he took the pipe off, it actually crumbled. He replaced this. The second time they came out, they repaired the bathroom sink. It looked like it was leaking into the decorative cabinetry that it sets on. It turned out that the cartridge in the fixture needed to be replaced. This stopped the leaking. We even had them out for a third job. I had a clogged bathtub drain. I had another company come and rod it out and two or three months later it would be clogged again. Northwest found out that the drainage mechanism in the drain pipe had broken and fallen down towards the bottom of the piping, causing a blockage. So, any residue got caught on the metal and created a blockage. No one else was able to discover this until Northwest found it. He also added a new seal to the base on the toilet. I was very pleased with the work and the quality of their work. They two gentlemen, who are brothers, were very personable.
Description of Work: They repaired what I thought was a clogged drain in the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gabriel C.
02/2013
5.0
plumbing, wells
 + 0 more
Excellent service! Always professional, easy to deal with, and fairly priced.
Description of Work: Jim installed a new ejector pump and valve, and a sump-pro maxx battery back-up system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
Gabriel C.
07/2012
5.0
plumbing, drain cleaning
 + 0 more
I called Jim from northwest plumbing on Wednesday 07/18/12, he was able to come out the same day and inspect what plumbing work i needed. I walked him through everything we needed and asked me how soon I was looking to get the work done. We agreed on Monday and he informed me he would have an estimate by Friday. I received the estimate Friday afternoon and agreed to all the repairs. He showed up on time, worked efficiently and completed all the work in less than 4 hours. He cleaned up after himself and left no mess. I would highly recommend Northwest plumbing! Thanks Jim for the good work.
Description of Work: Install new gas line to new stoveinstall new water supply line to refrigeratorInstall new water supply shut off valveReplace hallway toilet drain pipe and rod bathtub drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$785
Nicole G.
07/2012
5.0
plumbing, drain cleaning
 + 0 more
Very fast, professional, and quality service. He provided a few options to solve our plumbing issue. He was very knowledgeable.
Description of Work: Sediment was getting into our dishwasher from corroded pipes and causing it to get clogged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kyle B.
04/2012
5.0
plumbing, drain cleaning
 + 0 more
We recently moved into our first home that had sat vacant for over a year. The past occupant was remodeling the unit to rent and passed away right before putting it on the rental market. After doing our 3rd load of laundry the drainage pipe started to bubble up and overflow. I called Jim at NWP on Monday and he was very flexible to meet my schedule. We agreed on Thursday between 9-11am. At 8:50AM on Thursday Jim was at my door, polite, and eager to help us. Jim was very personable, but more importantly knowledgeable of the situation. He tried to snake the drain but the building's old pipes kept him from being able to snake the problem. He pulled the washing machine out and opened the pipe to find about 2 feet of built up rust. Jim pulled out the rust, snaked the drain, and built a new drain pipe (1 foot longer, so it met code) for us. We also had a minor problem with our toilet and our fridge that Jim also helped with. I will not hesitate to call Jim and NWP again for all of my future plumbing needs.
Description of Work: Clogged washing machine drainage pipe Odor leaking from toilet Leaking water pipe from fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Nancy H.
01/2012
5.0
water heater repair
 + -1 more
The installation of the hot water heater went 100% without any problems at all. They chose the correct tank for us with regards to efficiency and size, and since the installation, we have had absolutely no problems at all.
Description of Work: I am on a condo Board in Niles. We have consistently used Northwest Plumbing over the years and have found them to be totally professional, totally punctual and provide great communication. We recently had a hot water heater installed, but being a condo, had to have several other estimates. We reviewed the other estimates, but chose Northwest Plumbing again. When we have an emergency, they come right out. Their prices are competitive, and we trust their professional judgments 100%. We have never had a problem with this company and will continue with their service for the years to come.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
MEL L.
12/2011
5.0
plumbing
 + -1 more
I have used them for years. I would absolutely continue to use them in the future.
Description of Work: I used the services of Northwest Plumbing Co Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jackie C.
10/2011
5.0
plumbing
 + -1 more
They did thorough search to determine what was causing a "mystery" leak in the basement. Turned out to be an under the floor toilet leak which they took care of a leaking toilet by replacing the wax ring.
Description of Work: Great Job! Our plumber was very professional and had all needed parts/supplies with him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Gary L.
10/2011
5.0
plumbing, drain cleaning
 + 0 more
Dan was very accommodating and easy to work with. He knew, from my description of the problem, exactly what needed to be done, and he was prepared to do it, with the right parts and equipment, when he came to the house.
Description of Work: Replaced Moen Cartridge in Shower Line and cleaned drain using a drain rod.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Kathleen R.
08/2011
5.0
plumbing, drain cleaning
 + 0 more
All in all in went very well. Did a really nice job on the outside spigot , replaced the old one with a freeze proof spigot. We bought the fixtures for the kitchen sink and Jim installed them, works well.
Description of Work: We had them replace the kitchen faucet and an outside spigot. Did a really nice job, very professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Peggy H.
04/2011
5.0
plumbing
 + -1 more
Jim was very professional and responsive. He did excellent work and cleaned up after himself. We had some pretty old plumbing in one of the bathrooms and he dealt with it well.
My husband who is 72 years old fell at 330AM this morning hitting the toilet seat causing the tank to crack. I checked Angies List and found Northwest Plumbing and chose them after reading the reviews. When I called them, they were polite, gave me the price, and told me someone would be here between 1030 - 1100. The plumber was actually 15 minutes early and he completed the job within a reasonable time. He was efficient, timely, professional,courteous and compassionate - asking my husband if he got injured when he fell. I would highly recommend Northwest Plumbing.
Description of Work: Furnish and install a new toilet. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Richard D.
03/2010
5.0
water heater repair
 + -1 more
Excellent. Prompt response to a telephone message, cost confirmed and a short notice quick installation due to condition of old water heater and personal scheduling problems. Installation went as scheduled within 24 hours of the call and the work was done efficiently in a very workmanlike manner. All questions and inquiries were answered. I wish I had the same luck with all service providers.
Description of Work: Replacement of a leaky and dying water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,085
MARIANNE S.
03/2009
5.0
plumbing
 + -1 more
Northwest Plumbing Company explains everything to me and I do not feel like I am getting ripped off. I feel like they charge a lot but I feel like their prices are fair. They seem like really honest guys. The only thing I would say is that they seem to be running an hour behind the time they tell me they will be here. So I take that into account when I schedule them to come out.
Description of Work: Northwest Plumbing Company has done a lot of plumbing work for me from small repairs to larger repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
DORIS K.
03/2009
5.0
plumbing, water heater repair
 + 0 more
I've been very happy with them. They were very good. They weren't as cheap as others would be but I was satisfied with them.
Description of Work: They installed a new water heater and a new mechanism in the toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike G.
11/2008
5.0
plumbing
 + -1 more
On time, actually 15 minutes early, clean, courteous, knowledgeable, well prepared and ready to work.
Description of Work: Install new slop sink, move drain and water service from old location to new location, and install new faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Pam K.
04/2008
5.0
drain cleaning
 + -1 more
Jim was very quick to respond and came out first thing the next day. He unclogged the sink and also educated me about avoiding the problem in the future.
Description of Work: Unclogged kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MARIANNE S.
02/2008
5.0
plumbing, drain cleaning
 + 0 more
Both of these items were fixed the same day and quickly. Furthermore, Northwest Plumbing has been great on all of my other jobs. My only complaint is that they are regularly 30-60 minutes late. But, when they arrive everything is quick and professional.
Description of Work: Most recently, my kitchen sink was clogged and my bathroom drain stopper was broken. However, I have used Northwest Plumbing for many jobs in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
Catherine & CAROL B.
12/2007
5.0
plumbing
 + -1 more
The problem was diagnosed and fixed within a couple of hours.
Description of Work: Our shower was leaking into the condo beneath ours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
John M.
12/2005
5.0
plumbing, water heater repair
 + 0 more
He was very helpful and easy to deal with. Polite, flexible, and reasonably priced.
Description of Work: Removed water heater from 3rd floor, plumbed hot water from basement to third floor, replaced 2 faucets, repaired 2 toilets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Catherine & CAROL B.
08/2005
5.0
plumbing
 + -1 more
WE BELIEVED THAT THE TOILET HAD COME LOOSE FROM THE FLOOR AND WOULD HAVE TO BE RE-SEATED, BUT THE PLUMBER FOUND THAT ALL IT NEEDED WAS FOR A BOLT TO BE TIGHTENED.
Description of Work: FIXED A LEAKING TOILET.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$110
CYNTHIA B.
05/2005
5.0
plumbing
 + -1 more
JIM WAS EXCELLENT: FRIENDLY ON THE PHONE, KNOWLEDGEABLE, GOOD ESTIMATE. HE WAS PUNCTUAL, COURTEOUS, CAREFUL OF MY RUGS & FLOORS, EFFICIENT, KNOWLEDGEABLE, POLITE, FRIENDLY. THERE'S NOT A SINGLE BAD THING I CAN SAY, AND LOTS OF GOOD THINGS TO SAY.
Description of Work: REPAIR 3 TOILETS AND 1 BATHTUB DRAIN (CHANGED BALLOON KIT IN ONE KOHLER TOILET); REPLACED TWO TURN-OFF LEVERS NEAR TOILET TANKS; PROVIDED ADVICE ON HOUSE TURN-OFF, WHICH I PLAN TO FOLLOW LATER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
JAMIE P.
01/2005
5.0
plumbing, wells
 + 0 more
THEY INSTALLED THE PUMP A YEAR AGO AND CAME BACK TO REPLACE A SWITCH THAT WENT BAD FOR NO CHARGE!
Description of Work: THEY REPLACED A SWITCH ON MY SUMP PUMP.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMIE P.
01/2004
5.0
plumbing, wells
 + 0 more
THEY KNOW WHAT THEY ARE DOING AND THEY DON'T TRY AND SELL YOU ON WHAT YOU DON'T NEED.
Description of Work: USED THEM 4 TIMES; 3 TO FLUSH OUT RUSTY WATER PIPES AND THE MOST RECENT WAS TO REPLACE THE SUMP PUMP.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Heaters,
Sewer Cleaning,
Phone Wiring
FAQ
Northwest Plumbing Co is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Northwest Plumbing Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Northwest Plumbing Co offers free project estimates.
Yes, Northwest Plumbing Co offers eco-friendly accreditations.
No, Northwest Plumbing Co does not offer a senior discount.
No, Northwest Plumbing Co does not offer emergency services.
Yes, Northwest Plumbing Co offers warranties.
Northwest Plumbing Co offers the following services: Full plumbing.