Moving Companies, Home and Garage Organization, Storage
About us
New City Moving is located in Chicago, IL and Milwaukee, WI, and services residential and commercial clients looking to move within Illinois and Wisconsin. We do not use temp labor in the scope of our business and are members of the Better Business Bureau with an A rating. We look forward to working with you to meet and exceed all your moving and packing needs.
Movers appeared appropriately. It was a difficult move. The cost was a bit more than it probably should have move. Would consider using them again. They wrapped my possessions well. It was a muddy day, and they did not protect my floors from their muddy feet. Having moved more than a few times, this was first time I did NOT see it
Description of Work: Moving from an apt and storage facility to another apt
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Keely W.
05/2018
5.0
moving companies
+ -1 more
New City Moving was outstanding from start to finish. Very friendly and professional staff, great communication and follow-up. Would highly recommend and would definitely hire them again.
Description of Work: Moved from suburbs to the city
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael L.
04/2018
4.0
moving companies
+ -1 more
Generally we were pretty happy with the move. Only reason I gave a "B" for overall grade was that during the move out a portion of drywall was damaged. However, I was pleased with how quickly I was notified of the damage, as I was not on-site when damage occurred. Company took action to remedy the situation. Since we were selling, All City coordinated repairs with the new owners. Appears all was fixed to satisfaction
Description of Work: Moved out of one residence and into a new residence
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RONALD H.
01/2018
5.0
moving companies
+ -1 more
Excellent work. I'd recommend them again. Very customer friendly and efficient.
Description of Work: We moved our business to a different location so they handled the physical move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dottie M.
10/2017
5.0
moving companies
+ -1 more
They moved me from an old home to a new home; it was a same city move. That did include some minor packing services for stuff I wasn't able to fit into the things I had. It was $200 worth of packing, and the rest went toward the move. It was very competitive. They did a nice job. It was the fact that they took care of the stuff they were moving. They were thorough. I didn't have dents or scratches or anything missing. They didn't bump into walls. It wasn't just get in, get out be done. They did a nice job of doing that. The moving crew was professional. They explained what was going to be done. They worked really hard on a hot day, it was one of the hottest summers. I was moving into a third-floor walk up. They had to carry boxes on their back. They had a great attitude about it, they were never complaining. Overall, I think they did a nice job.
Description of Work: Moving services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Tracey S.
09/2017
4.0
moving companies
+ -1 more
Aside from the fact they punctured and destroyed our flat screen TV, they were great. They are a highly organized and reliable business that hires really friendly, fast movers. I had used them before, and having read that it's nearly impossible to collect from any moving co. on insurance claims (can you produce receipts for your belongings?), we declined the extra insurance they offered. I packed everything myself except the TV and some large art because it was too big for me. I offered the movers the original sturdy box the TV came in, protection for the screen, and Bubble wrap. They refused it all and wrapped it in a thin moving blanket instead. During the 2 miles on their truck from the old place to new, the screen got bashed in. I don't object to the fact they didn't reimburse us for it; we were properly notified of the insurances choices and we declined because I know I'm very good at packing. My criticism is that they did an inadequate job of packing a fragile flat screen TV, the one thing I wasn't physically able to pack myself. This crew has probably packed hundreds of TV's. They should know what they are doing. They were so good in every other respect though that I'm only taking 1 star off for this.
Description of Work: Moved 2 bedroom apt
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$1,200
Stephen A.
08/2017
2.0
moving companies
+ -1 more
Recommended by daughter call for an estimate based on Angie's list recommendation. She felt the person on the phone was rude and disrespectful and would not do business with them.
Description of Work: Moving and storage.
Rating Category
Rating out of 5
professionalism
2.0
Katherine C.
07/2017
5.0
moving companies
+ -1 more
Great! The team was quick and efficient. They packed my art on short notice and did a great job.
Description of Work: I moved from a two Bedroom condo to a three story house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Josh C.
07/2017
5.0
moving companies, storage units
+ 0 more
I recommended them to someone else. They are a great company. They have the four Chicago stars. They were outstanding. They arrived early. The actual moving costs were under the estimate. They were done in less than the time I had planned. I needed an emergency weeklong storage and they were able to accommodate that really easily. I have told other people about them. I am really happy with them. The cost was included with the week of storage.
Description of Work: I used them when I moved into my condo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Daniel M.
07/2017
5.0
moving companies
+ -1 more
Finished the job in two hours, which included travel between places.
Description of Work: Moved from an apartment to a condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
David W.
06/2017
5.0
moving companies
+ -1 more
Great. Team was professional, timely and quick.
Description of Work: Moving from one address to another in the city
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allyson A.
06/2017
5.0
moving companies
+ -1 more
We have used New City Moving twice now, and it's always a great experience. The front office was very accommodating while I was trying to schedule the move in alignment with our closings for both the place we were in and our new condo. They were even prepared to keep our stuff for a few days if that was needed (thankfully, it wasn't). The actual movers arrived on time, were polite and courteous, and took great care of all of our possessions. Not a single item was broken/ damaged and they finished ahead of schedule. I cannot say enough good things about New City.
Description of Work: In town move.
Rating Category
Rating out of 5
Yes, I recommend this pro
Roger H.
06/2017
5.0
moving companies
+ -1 more
They’re very good. We’ve actually used them for multiple things. They were on time and efficient. It was within the state. Nothing really needs improved, I guess cheaper, like anyone would say. I would always use them.
Description of Work: They just moved the boxes that we had already packed and furniture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Dolores P.
06/2017
4.0
moving companies
+ -1 more
The one thing they did that I never told them about which I should have, there was a problem with them leaving the screws sticking out the bottom of the breakfront, like a china hutch, and they left the screws sticking out the bottom and wrapped it. We didn't realize they had left in the screws in the top part when they took it apart and here we were dragging this thing along the ground and scratched the floor. Other than that I have used them before and I was very very very satisfied with them. This is the third time we have used them and they were really really good and that's why we used them 3 times. I never called them back and talked to them about that and I should have. I don't know whether I thought it was too late to contact them or what. They actually gave us money back from the estimate because it took less time than what they thought.
Description of Work: They moved our furniture from storage.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brandon M.
05/2017
5.0
moving companies
+ -1 more
Great, we had one previous experience with a different moving company which was horrible. New City surprised us with their professionalism, quickness, and care with our stuff!
Description of Work: Moving a two bedroom apartment in the city to a house in the suburbs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gerard D.
05/2017
5.0
moving companies
+ -1 more
They took such care wrapping everything. Very hard working crew. We were very satisfied.
Description of Work: Moved everything (including piano) from one house to another.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Richard V.
05/2017
5.0
moving companies
+ -1 more
From getting a quote, to scheduling, to being called ahead of arrival time and arriving on time, being courteous and professional, to a very fair price that was exactly as quoted, and hard work by the two man crew, in 2 hours flat, it was easily the best part of my whole moving experience. Thanks to everyone at New City Moving.
Description of Work: It was a small move and treated as important as a big move. Just one room's worth but the bed needed a lot of careful breaking down and putting back together - done without a blink of what had to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277
KATHRYN S.
05/2017
5.0
moving companies
+ -1 more
Great, from start to finish. Organized, professional initial quote process, they easily accommodated a schedule change, and the entire crew did a great job. The company was a pleasure to work with and made a stressful time a little bit easier.
Description of Work: Condo move across town, with partial packing and an overnight retention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff J.
05/2017
5.0
moving companies
+ -1 more
Getting the estimate was easy. Filled out a questionnaire th en a few days later a walk thru was scheduled. However they did not have to send someone out. We used face time on my phone to go through my apartment. Soon after a quote s given. It wasn't the cheapest quote but I was so impressed with the professionalism I had seen so far we chose New City. 2 trucks n 5 guys were schedules. We had packed roughly 100 boxes nand we were amazed at how quickly they got the boxes gone from our staging room. Every thing went smoothly except for our couch would not fit in the family rooom in the basement. The crew tried and but it just was not going to happen. The Crew Chief told me about a service that would disassemble oversized furniture, move it to your space then reassemble. Th at couch is going into the basement.
Description of Work: Moving from a 3 bedroom apartment to a single family home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,175
Debra W.
05/2017
1.0
moving companies
+ -1 more
I emailed the company and called over the span of a week, but couldn't get an estimate.
Description of Work: I needed a pier unit moved from a third floor townhouse to a second floor walk-up apartment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from New City Moving Inc
Hi [Member Name Removed], we think you might have left this review in error for the wrong company. Our website, contact form and email addresses have never received any correspondence by anyone of your name. I'm sorry for any confusion.
James A.
05/2017
5.0
moving companies
+ -1 more
Had a large move from the city to the western suburbs. Given the amount of boxes and furniture, they had a 7-person crew to do the job. Juan G led the crew and after a quick start, ran into trouble with weather (lots of rain) and truck malfunctions, but the crew persevered and made it happen, never giving up and they kept the boxes flowing. The rain was especially problematic but the team put down plastic, cardboard, and tarps in nearly the entire house on all 4 levels. Really impressive work. Thanks Juan and team!
Description of Work: Move from a large SFH in the city to a large SFH in the western suburbs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
Lauren V.
04/2017
5.0
moving companies
+ -1 more
Remotely (out of state) set up move for our son who is attending college in Chicago. Courteous, professional, competitively priced, prompt & efficient. I appreciated their assistance and Megan G. set the tone for the whole event from the initial call. Thank you!
Description of Work: Apartment move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rachel Z.
04/2017
5.0
moving companies
+ -1 more
Our lead, Alex, called approximately 30 minutes before arrival to do one final verification of address, services, etc. Once arrived, he and his team were very quick to begin wrapping and transporting our furniture into the truck. They asked questions, where appropriate, to ensure everything was done to our satisfaction. We're glad to have selected New City Moving and would do it again (but hope we won't be moving for a while!)
Description of Work: We moved our heavy furniture from two apartment locations in the city to one house in the suburbs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
GERALD K.
04/2017
5.0
moving companies
+ -1 more
went well, they gave me a lower minimum number of hours than the first company I called
Description of Work: partial move from burbs to Chicago; small job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DeAnne F.
04/2017
5.0
moving companies
+ -1 more
The team provided for this move was exceptional. They were right on time, extremely professional, proficient and efficient. The estimated time for the move was 2.5 hours, but it was accomplished in 2 hours, saving me some money. I would definitely use this company again.
Description of Work: A very heavy and valuable dining room set was moved out of a second story, walk-up apartment in Chicago to my suburban home.
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Service Categories
Moving Companies,
Home and Garage Organization,
Storage
FAQ
New City Moving Inc is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
New City Moving Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, New City Moving Inc offers free project estimates.
Yes, New City Moving Inc offers eco-friendly accreditations.
No, New City Moving Inc does not offer a senior discount.
No, New City Moving Inc does not offer emergency services.
Yes, New City Moving Inc offers warranties.
New City Moving Inc offers the following services: Moving.