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Junk Removal 911

Hauling, Dumpster Service, Garbage Collection,

About us

We have won Angie's List Super Service Award 7 years in a row. We are Chicagoland's Premier Junk Removal Service.

Business highlights

19 years of trusted experience

Services we offer

Removal of junk, debris, furniture, appliances, yard waste, office machines, concrete, asphalt, dirt, sand, rocks, small demolition projects, storage unit clean-out, construction site clearing & parking lot clean-up.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 51-75 of 169 reviews

Chris S.
11/2012
5.0
hauling services
  + -1 more
The two man team showed up early and did a great job. The price was right in the range of what Max said it would be. The junk that had been accumulating for over 50 years in the basement of the 6 flat that I just bought into nearly filled th truck. I would never consider calling anyone else if I need this service in the future.
Description of Work: Hauling junk out of the basement of a six flat with restricted access to park the truck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Colleen E.
11/2012
5.0
hauling services
  + -1 more
They also swept up the debris when they finished moving the construction garbage away. We've recommended them to several friends. Thanks Guys, you're the best!
Description of Work: We used their hauling Sevices on two separate occasions and they were great. Kennedy and Jimbo not only took away our junk, they were respectful and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Chris F.
11/2012
5.0
hauling services
  + -1 more
I called to get a quote at 5:30p on a Thursday. 8:00am the next day they arrived right on time. Quoted me a more than fair price. Less than 1 hour later I had my backyard back. I would call these guys again in a hearbeat. Fantastic job, attention to detail and excellent pricing. Hire these guys!
Description of Work: Loaded and hauled away debris from a 16' x 16' wooden deck i demoed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

SRI M.
10/2012
5.0
dumpster service, hauling services
  + 0 more
I called JunkRemoval911 in the morning and immediately got a response and requested a same day job. I got an estimate for the job which was within 10% of the final bill and an estimated time of arrival. They came within 1 hour of the estimated time and called frequently to provide updates as to exact arrival time. They completed the job in under an hour. They were very professional, courteous, efficient and clean. I would definitely recommend this company and hire them again myself. They are especially great for jobs where space does not allow for a dumpster and for smaller jobs. In these days, good customer service is hard to find, and these guys were great.
Description of Work: Hauling trash/ boxes after residential move-in/ move-out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marian F.
10/2012
5.0
hauling services
  + -1 more
I called and Max took my request to remove 2 couches. One of the couches was quite heavy and large requiring careful maneuvering to get it out of a small room into a narrow hallway by way of backing out of the room and into the bathroom to position themselves to enter the hallway. They did this quickly and easily taking great care, as promised, to keep away from the woodwork - no chipping or gouging The 2nd couch we were unable to explain how to get it into the hallway through a doorway that was narrow. We thought our son had removed the doorframe to get it in the room when it was new. We even thought they'd have to saw it into sections (mess). In short order we saw Max and his helper carrying it whole out of the apartment. When we asked how he did it, he said they eased it out with an old magic trick - "If it was gotten in, it can be gotten out." And that's what he did. Max did this job for us quickly, neatly and very satisfactorily - in and out in quick order. I took about 20 minutes in all. I do highly recommend the Junk Removal 911 service.
Description of Work: Removed 2 couches

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Janet S.
10/2012
5.0
hauling services
  + -1 more
I had an large office ful of broken cubicles, old chairs and other assorted items from a tenant that moved out. Max and his crew did a great job hauling the items away and cleaning up afterwards. They were punctual and professional. I highly recommend them for anyone who needs unwanted items removed.
Description of Work: Junk removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Karen C.
08/2012
5.0
hauling services
  + -1 more
1The basement apartment tenant left it in a total mess—2 bedrooms, kitchen and living room filled with outdated electronic equipment and supplies plus junk. I called, they came, the junk went. There were a couple of things I wanted, they stayed. There was so much stuff that it took two hours on one day and two and a half hours on another day to complete the job—about one a three quarters truck loads which is about what I had estimated. I was amazed at how quickly the job was done with three people including the owner.
Description of Work: Clearing out a four room basement apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

JoAnn W.
07/2012
5.0
dumpster service
  + -1 more
They were FABULOUS. It was easy to schedule. They told me the price for a full truck over the phone. They arrived on time and called me before arriving to confirm that the appointment was still a good time. They worked quickly and were very efficient. That truck was very tightly packed and filled to capacity for the first two truckloads. The last truckload was the remainder. In the garage, they worked hard to clear it out, including getting all the items out of the rafters. In addition, they were very courteous and asked questions if needed. I would hire them again in a heartbeat and highly recommend them.
Description of Work: They hauled away 2 1/2 trucks worth of what was left after an Estate Sale and giving to charity. That included furniture in the house and clearing out the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

Lis D.
07/2012
5.0
hauling services
  + -1 more
I was left with extra furniture in one of my apartments. I found the company online and checked Angie's list to see what their reputation what like. They came the same day I called them and were able to move everything without damgaing my property. The guys were personable as well.
Description of Work: Needed a few left over furniture pieces moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anne N.
07/2012
5.0
hauling services
  + -1 more
After buying my first house, the most pressing task was dealing with the mountains of old pans, strewn clothes, buckets of nails, and general assorted flotsam and jetsam that packed the basement and first floor. Mack was incredibly responsive to my call, coming out the same day to provide me with an estimate, and squeezing my cleanout/pickup job into his already busy weekend.It took a couple of visits to get everything out- but I couldn't be happier with their work. They were willing to remove built in cabinets that were near rotten, big stuff, small stuff, and they left everything broom clean. I would definitely use them again.
Description of Work: Removing two truckloads of junk/debris, leaving the space broom clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Michelle A.
04/2012
5.0
hauling services
  + -1 more
Everything was great. They hauled the old furniture and equipment away. They charged much less than the moving company wanted to charge us to remove the furniture.
Description of Work: They came into our old office and removed the furniture and office equipment we no longer needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Cynthia H.
04/2012
5.0
hauling services
  + -1 more
The company provided an estimate of the phone and confirmed when they arrived. I added some additional items so they were able to adjust the estimate based on the amount of space in their truck. They were about to remove everything with a couple of hours and were very professional.
Description of Work: Railroad ties and large wooden swing set was taken down and removed. A few items including a broken exercise bike were removed from the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

William P.
03/2012
5.0
hauling services
  + -1 more
Everything went well -- no surprises.
Description of Work: They called when they were on there way and then showed up within 10 minutes of our agreed time. Removed some rather cumbersome items from three second floor bedrooms as well as my living room. They were in and out within 40-45 minutes. Polite and efficient. I would definitely use this company again and would recommend them to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Peter A.
02/2012
5.0
hauling services
  + -1 more
In and out took maybe 5-10 minutes tops. Very fast and courteous.
Description of Work: They hauled away an old couch and a table.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jeremy L.
02/2012
5.0
hauling services
  + -1 more
I think they just were an affordable price.
Description of Work: They did junk removal. They did not use a dumpster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MICHELE C.
02/2012
5.0
hauling services
  + -1 more
They did a great job for start to finish.
Description of Work: Cleaned out old parents home in preparation for sale. The service was impeccable. They arrived on time, was courteous and professional. They removed items left from previous tenants as well as items from parents home. Filled truck on first Saturday and returned the following to complete the job. Excellent service. They were respectful, thorough and fast. HIRE them if you have a clean out job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Joan F.
01/2012
5.0
dumpster service, hauling services
  + 0 more
They did a great job and were very professional. They were always on time and I was pleased with the service they provided. I would recommend them in the future to anyone and will be using them myself again if need be.
Description of Work: They removed junk from my attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Helen P.
01/2012
4.0
dumpster service, hauling services
  + 0 more
It was a hot day. The guys worked hard and did a good job. But they started claiming getting close to and over the weight limit when they weren't. I had some 20 bags under 100 lbs each. It's an easy computation, though maybe not an exact science. So they stopped short of taking everything and said they would send me an email with a photo of the scale showing how over the limit they were. I never got that email. I went with someone else for the next round (interestingly, without encountering the weight limit issue). I did like that that they were organized, professional (aside from the limit snafu), and did things neatly and quietly in a tight space without disturbing neighbors.
Description of Work: Hauling and disposing of many garbage bags. (Updated with corrected date -- per my Visa stmt.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$465

Response from Junk Removal 911
As the owner of Junk Removal 911, I'd like to reply to this report. We have over 70 reports on Angie's List and all of them have been "A" ratings. First, we don't have this job in our records for July 16th. Second, our trucks can haul more than 5000 pounds. The report states 20 bags at 100 lbs each. That's only 2000 lbs. Furthermore, we would have only charged you $160 for a job that size, not $465. I'm wondering if we might have been the 2nd company that came out? I'm very proud of my company and the work we do. I can be reached at 312.730.8483, if you like to discuss this matter. Max

Jamie O.
01/2012
5.0
hauling services
  + -1 more
They were running a little late and called to let me know. They were very polite and promptly removed both pieces of furniture. They also gave me estimate on moving things out of my basement.
Description of Work: Had an old couch and chair taken from my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Diane H.
12/2011
4.0
hauling services
  + -1 more
They were quick. This was a simple job. Hauling away old lumber and miscellaneous junk.
Description of Work: Overall Junk Removal 911 did a very good job. I called and scheduled about and they came out within a few days. I had a smaller job - removal of old wood and junk from a garage. The base quote is $85 depending on size of job. I was running a little lat eon Saturday and they adjusted to accomodate. A two-man crew arrived and cleared the haul within 5-7 minutes. Very quick, professional and courtesy. I would recommend Junk Removal 911 and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$85

Response from Junk Removal 911
This is a very sad day at Junk Removal 911. With over 70 reports on Angie's List, this is the 1st that isn't an "A" rating. I don't know why we got a "C" for puntuality since you were running late?

Larry B.
09/2011
5.0
hauling services
  + -1 more
I had a apartment-size stackable washer/dryer to be removed from a condo in a mid-rise. I had called 1-800-Junk and 1-800-Junk national operator service said for my zip code it would be about $210. If this is what it cost, this is what I'd have to pay. She said price is based upon space utilized in haul truck. I then called Chicago local, "Junk Removal 911" which I never heard of before, but based upon Angieslist comments, I gave them a call. Someone promptly answered my call on their cellphone. The one that answered was polite, answered my question, saying "Junk Removal 911" could haul apartment size stackable w/d for for $85, and could do it later that day. Later that day arrived and Jim and Kenny showed up. Both were polite and professional. I was pleased with their service. I definitely recommend "Junk Removal 911" and would use them again !! Thank you Jim and Kenny.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Aisha C.
09/2011
5.0
hauling services
  + -1 more
Never using a junk service, I was really pleased at the service, considering the gross out factor of hauling soggy junk away. Also the fact it was excessively hot, it was a quick toss away. Looking forward to using them again for the second stage in clean up. They come ready to haul to you have to be ready for them. Knowing the process now, I'll have the junk prepped a ready a bit better.
Description of Work: Considering the heat, the agreed time was tripped up but, the guys showed up ready to access the amount of junk for quote. They come to work, not just to quote, so it helped get rid of the stuff with no delay. The price was very reasonable. They came ready to work on the spot (better for productivity) so luckily I did have a good amount of junk ready to haul in the yard. Once it was over, I was able to discuss the next pickup, paid and received a tote bag.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah C.
08/2011
5.0
hauling services
  + -1 more
They were running a half hour late to my scheduled appointment, but called to let me know. Excellent customer service! The two gentlemen who showed up were super nice, fast and efficient. I would definitely use them again and recommend them to others.
Description of Work: I called Junk Removal 911 to haul away old furniture (indoor and outdoor), boxes, packing material, random junk, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Harold K.
06/2011
5.0
hauling services
  + -1 more
He came on time and did a very efficient and good job. His price was reasonable.
Description of Work: They removed quite a bit of junk from my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Pat K.
06/2011
5.0
hauling services
  + -1 more
We had to reschedule the original appointment because of our conflict, and it was no problem. They came when they said they would, did exactly what we asked, did not even have to run their vehicle on our lawn, and were friendly and polite. What more can you ask?
Description of Work: Tear down and haul away a makeshift structure and assorted junk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Contact information

Po Box 7539, Chicago, IL 60680

www.junkremoval911.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Dumpster Service,
Garbage Collection,
Dance Instruction

FAQ

Junk Removal 911 is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Junk Removal 911 accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Junk Removal 911 offers free project estimates.
Yes, Junk Removal 911 offers eco-friendly accreditations.
No, Junk Removal 911 does not offer a senior discount.
No, Junk Removal 911 does not offer emergency services.
No, Junk Removal 911 does not offer warranties.
Junk Removal 911 offers the following services: Removal of junk, debris, furniture, appliances, yard waste, office machines, concrete, asphalt, dirt, sand, rocks, small demolition projects, storage unit clean-out, construction site clearing & parking lot clean-up.

Contact information

Po Box 7539, Chicago, IL 60680

www.junkremoval911.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM