We have won Angie's List Super Service Award 7 years in a row. We are Chicagoland's Premier Junk Removal Service.
Business highlights
19 years of trusted experience
Services we offer
Removal of junk, debris, furniture, appliances, yard waste, office machines, concrete, asphalt, dirt, sand, rocks, small demolition projects, storage unit clean-out, construction site clearing & parking lot clean-up.
They were punctual and very efficient. This was the 2nd time I hired them. Would hire again.
Description of Work: Removed Furniture, Old TV, Old Printer, Chairs and Miscellaneous Items From Basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Junk Removal 911
Thanks for calling - again. Glad we could help you.
Jordan K.
09/2020
5.0
hauling services, dance classes
+ 0 more
I had a broken commercial-style (i.e. heavy) treadmill that I needed removed from my home. These guys had the best price and were able to schedule a pick up right away. The crew arrived early (and called ahead to alert me), worked efficiently and carefully, and observed COVID protocols. I’d definitely work with them again
Description of Work: Treadmill removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Junk Removal 911
Thanks for writing the review. Glad we could help you.
Karen M.
07/2020
5.0
garbage collection, hauling services
+ 0 more
I 100% recommend this company. I was overwhelmed by the task of emptying 57 years worth of junk from my mom's house. Junk Removal 911 to the rescue! Their estimate for the job was accurate and their prices are very reasonable. They arrived on time with a large crew and got the job done fast - like REALLY FAST! Everyone was both friendly and professional. Don't waste your time trying to do it yourself. This service is worth every penny!!
Description of Work: Hauling of junk from house being sold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Michael J G.
11/2019
5.0
hauling services
+ -1 more
Went extremely well. They were punctual, friendly and very professional. Took care not to damage anything being removed nor the home. Great value.
Description of Work: Removing misc. items from home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Junk Removal 911
Thanks for writing the review.
KATHLEEN J.
09/2019
5.0
hauling services
+ -1 more
Two men worked for over 2 hours. I am very pleased with their work.
Description of Work: Clean out of basement, porch and old decking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$425
JASON R.
09/2019
5.0
hauling services
+ -1 more
Team showed up on time and were very friendly and hard working. Transformed our back yard from a trash pit of junk couches, construction debris (2x4s, demolished decking, demolished concrete pad), etc. into a clean space. Good attention to detail and much lower cost that I expected for the quantity of junk. I wish I called them months ago. Will definitely use again. Here is my nest cam time-lapse video of their work in 15 seconds: [*** Link removed ***]
Description of Work: Remove piles of construction debris in back yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Junk Removal 911
Thanks for the review. I can't see the video. Can you email it to me?
JOHN and MICHELLE C.
11/2018
5.0
hauling services
+ -1 more
WOW. Completely satisfied with our experience with Junk Removal 911. We were thinking of just renting a dumpster but didn't have a whole lot to fill it, so called Junk Removal 911 for an estimate. The owner clearly explained the options, saying he could haul away everything in a truck and that the price would be based on how much of the space we ended up filling, which he quoted us. This ended up being a cheaper option than renting a dumpster, and we wouldn't have to get a permit from the village then, either. Win, win! Set an an appointment for later in the week. His guys showed up right on time, and were polite and professional. They managed to get everything loaded quickly (~45 minutes), and were careful to avoid damaging anything in our yard or garage. Could not ask for a better experience, at a fair price. Recommend them to anyone who needs stuff hauled away.
Description of Work: Haul away old deck materials and other detritus
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
BARBARA B.
04/2018
5.0
garbage collection
+ -1 more
It went fine and they did a great job.
Description of Work: They came in and took out some things on the basement that needed to be donated or thrown away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Desha M.
01/2018
5.0
hauling services
+ -1 more
Excellent. Couldn't have gone better. On time. Polite. Did everything exactly as promised.
Description of Work: Remove sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan R.
11/2017
5.0
hauling services
+ -1 more
Went very well. Only needed one truck and they took everything. Approximate cost does not include tips to workers.
Description of Work: Today we used Junk Removal 911 for the second time in one year - first my mother-in-law’s home and now my mom’s home. This time the two gentlemen were Jerome and John. They are extremely hard workers, very courteous, and really do a fast and outstanding job. After two experiences with Junk Removal 911, we can recommend this company wholeheartedly. We will never use any other company and will always recommend them to anyone needing their services. The rates are very reasonable compared to other companies and they take all types of junk. We’re extremely happy with their work. Remember to tip the workers - it’s always greatly appreciated. Thanks again, Max!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Raymond O.
10/2017
5.0
hauling services
+ -1 more
It went well. They were quick, pleasant, and they got everything out very quickly. They picked up some pretty heavy stuff and I was very impressed.
Description of Work: They hauled away a small truck load. a few couches, a entertainment center, a big air conditioner, kitchen table, and a few other small items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Linda M B.
06/2017
5.0
hauling services
+ -1 more
The two-man crew was exceptional. Came on time, worked efficiently, professional. This company was first highly recommended by a friend and then vetted on Angie's List, where the high ratings and multiple years of service awards speak for themselves!
Description of Work: Junk removal from basement, garage and house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Dennis P.
05/2017
5.0
hauling services
+ -1 more
Excellent. I texted the company. Someone responded back very quickly. Over a series of text messages we arranged a date to have the wood removed and an estimated cost. This company has 2 guys come with a big truck and they clean up the mess and haul it away. The crew arrived as scheduled and wasted no time in getting the job done. The cost was as estimated, which was for 1/2 truckload. It was exceedingly smooth from start to finish. Very happy with the process.
Description of Work: Had hundreds of boards from a deck that I removed that needed to be discarded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
BONNIE M.
01/2017
5.0
hauling services
+ -1 more
great - they came the same day I called
Description of Work: removal of broken up wooden stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick V.
12/2016
5.0
hauling services
+ -1 more
excellent - on time and professional
Description of Work: removed old junk from overflowing basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Susan R.
12/2016
5.0
garbage collection, hauling services, dumpster service
+ 1 more
Jerome and Shaq were on time for both visits (November 22 and November 29, 2016). Very nice young men and very professional and hard-working. They swept up after they were finished. Filled the truck on each visit and paid for 2 truckloads total plus tipped them both times. They were very appreciative for the tips. Also provided them with bottled water. We were extremely impressed with how quickly they cleaned out so much stuff. Remember to tell them if they want anything, to feel free to set it on the side for themselves. All things are simply thrown into the truck. All breakable things are broken. They do not pack items, they throw everything into garbage cans and dump into the truck. They were absolutely great and we will refer everyone we know to them and will definitely use them again. 2 truckloads at $425 each = $850 plus tips.
Description of Work: Removed miscellaneous things from kitchen and basement (dishes, glasses, knickknacks, small appliances, refrigerator, hardware from work area including loose screws and tools, old rugs, buckets, Xmas decorations, all glassware from bar area, etc. Second visit one week later was to clean out the 2 car garage. It was an accumulation of 60 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Barbara V.
11/2016
5.0
hauling services
+ -1 more
Great, three young men arrived 15 minutes early; not always easy to do in the Chicago loop. They were polite, professional and very careful about the sofa removal from my condo. Very happy with the services.
Description of Work: I had a sofa removed in a downtown Chicago highrise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Phil J.
10/2016
5.0
hauling services
+ -1 more
It was a big job. Guys were hard workers. Had to put up with a skunk living under the shed spraying. But they got through it in good humor. Got the done on time at quoted price.
Description of Work: Taking down and hauling an old wood shed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adrienne H.
08/2016
5.0
hauling services
+ -1 more
Excellent! The young men, John and Ron, were very courteous and quite efficient. They were here on time and completed the job in a timely manner. I will definitely use this service again and have recommended Junk Removal 911 to family and friends!
Description of Work: Removal of junk
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARCIA G.
08/2016
5.0
hauling services
+ -1 more
Extremely well! The crew was strong and careful. We had just had the basement repainted and needed JR 911 to tear up and carry everything out without damaging the walls, and they did it! They communicated very well, were quick and skilled. As an extra bonus, they delivered our game tables to donate them to the local neighborhood center. Other reviews said, be sure to tip the guys. They didn't act like they expected a tip, but seemed very happy to receive it -- and the tip was super well deserved. This is the best home service experience I've had in years!
Description of Work: Remove old furniture, game tables and materials from remodeling from a portion of basement and garage and pull up and discard carpeting throughout basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
cynda K.
04/2016
5.0
hauling services
+ -1 more
I called Max on Thursday afternoon and scheduled the work the next day. I had a rusted shed that needed removing. I did not care to get an advance quote. I was fine estimating that it would be at least a 1/2 load. So, a crew of 2 arrived at 9 am and by 10:45 I was writing this review. What an efficient, responsive, affordable, congenial, and organized operation. They excavated the shed and removed all the stinky discards, old railroad tier, caved in floor platform, etc. Now all I have to figure out is what to do with the space. Many thanks to Junk Removal 911 and my team Ron and Erick! I KUDOS!
Description of Work: Torn down a rusted 10x10 shed and excavated the floor of the shed, removed all materials.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Daniel M.
03/2016
4.0
hauling services
+ -1 more
The original quote was for $130 after I emailed two photos showing debris, but when the two guys came to pick up, they said the cost would be $180, because they only saw one of the photos, (after telling them I sent two), and the concrete blocks were lots more than they expected. I called Max and he apologized, but I did end up paying the $180. The quotes need to be more accurate. The two helpers were very nice. I may use them again, but I will first get a couple more quotes from others.
Description of Work: Removal demo debris from backyard. Old Concrete blocks from front porch demo.
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Daniel M.
03/2016
3.0
hauling services
+ -1 more
Showed up on time with another helper. The original quote was $1050. During the demo, Max implied that there was a little more demo than he expected, of which I agreed, so I offered an extra $100 for the demo, which he accepted. But then, his helper left around noon for another job, so I ended up helping Max finish the job. (I did the easier stuff). I did not complain because I wanted to get the demo done that day, but I don't think I should have had to take the helpers place. Max did say that they usually don't do demo, but he needed the work when I first called, things changed by the time they started. The concrete chimney base was unexpected, so I jackhammered it out on my own, and then they came back promptly two days later to pick up the base debris as part of the original job. Up above, for the question "Would I used this provider in the future", the correct answer is maybe.
Description of Work: Interior demo and removal of some walls, wallboard, plaster, lath, chimney, Clean up.
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$1,150
ruben S.
09/2015
2.0
hauling services
+ -1 more
I made an appointment with them to which they showed up an hour late. They did not call me to notify me that they were running late until the time that they were supposed to arrive. Once they arrived they then changed the price that I was quoted over the phone. When I made the appointment I told them exactly what need to be removed and even gave them the measurements of the 2 sofas. Once they were here they said the sofas were to big and that is why the price went up. I argued with them about the price but they wouldn't honor the original quote. The only reason which I had them do the work was because I was having new furniture delivered the next day and I needed to get the old stuff out.
Description of Work: Removed 2 sofas, a dresser, and a television.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
punctuality
1.0
$180
Response from Junk Removal 911
I’m sorry you weren’t 100% satisfied with our services. To be fair the following was told to you on the phone. 1. We’d be at your house within 1 hour of your appointment time. Sometimes we run a little early/late. We can’t predict traffic, time jobs take before yours, etc… You had an afternoon appointment time. 2. The quote I gave you was a rough estimate. I told you once we see your items we’ll give you a firm price. The quote over the phone was $150, you paid $180 because 1 of your couches was a sectional not standard size couch. Once again, I’m sorry you weren’t happy with our service. We are not in business to misguide or take advantage of customers. I think our reviews on Angie’s List and Yelp prove this.
Kevin J.
08/2015
5.0
hauling services
+ -1 more
The two young men who provided the service were punctual, professional and thorough. They first called me an 1/2 hour before my scheduled time to confirm. Upon arrival they evaluated the work to be done and gave me my estimate before they started working. Once we agreed they promptly began working on removing the junk and debris in my basement. They worked non-stop until all the work was completed and made sure I was pleased with the work. I will definitely use them again!
Description of Work: Cleaned out junk and garbage out of my basement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hauling,
Dumpster Service,
Garbage Collection,
Dance Instruction
FAQ
Junk Removal 911 is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 7:00 AM - 3:00 PM
Junk Removal 911 accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Junk Removal 911 does not offer a senior discount.
No, Junk Removal 911 does not offer emergency services.
No, Junk Removal 911 does not offer warranties.
Junk Removal 911 offers the following services: Removal of junk, debris, furniture, appliances, yard waste, office machines, concrete, asphalt, dirt, sand, rocks, small demolition projects, storage unit clean-out, construction site clearing & parking lot clean-up.