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Junk Removal 911

Hauling, Dumpster Service, Garbage Collection,

About us

We have won Angie's List Super Service Award 7 years in a row. We are Chicagoland's Premier Junk Removal Service.

Business highlights

19 years of trusted experience

Services we offer

Removal of junk, debris, furniture, appliances, yard waste, office machines, concrete, asphalt, dirt, sand, rocks, small demolition projects, storage unit clean-out, construction site clearing & parking lot clean-up.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 169 reviews

Heather D.
07/2015
5.0
hauling services
  + -1 more
The two man crew arrived on time, reviewed what debris we needed removed, provided a quick estimate which I approved on the spot. In an hour all of the construction remodeling garbage, junk under the porch, random items were put in the truck and taken away. They were courteous and fast. From phone call to hauling away this was by far the best Angie's List experience I have had and I would absolutely use this company again and again.
Description of Work: Removed remodeling garbage and clutter that just needed to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Allan L.
06/2015
5.0
hauling services
  + -1 more
I called on a Wednesday and got an appointment for the next Monday morning at 930 a.m. Their truck and two man crew arrived about 12 minutes late. I opened up one garage section, from which we had already removed everything we wanted to retain, so taking everything remaining, including the lumber laying on some overhead beams, was straightforward. I brought out, from the other section of the garage, the items that we wanted the crew to take. I lent them a ladder to access the overhead lumber. As their truck was too wide to drive down our driveway to the garage, the crew needed to carry or cart the items from the garage to the front of our property where their .truck was parked. The process took about an hour. They swept up the garage section they had cleaned out. I was fully satisfied.
Description of Work: Removed a variety of junk from the garage, enough to fill more than half their truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Christy S.
04/2015
5.0
hauling services
  + -1 more
Amazing!!!!!!! Very well recommended. They called an hour before and arrived a half hour early. Will use in the future and tell my friends. Thanks! Looking forward to my new furniture arriving tomorrow.
Description of Work: Removed two sofa beds, a couch and a safe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Carol L.
03/2015
5.0
hauling services
  + -1 more
The owner, Max, responded quickly to my message on Angie's List and set up an appointment for a quote (and executed the work) with very short notice. His communication and punctuality throughout the process was excellent and even though we changed the scope of the project fairly dramatically he rolled with the punches and reduced the cost accordingly. Our building is in downtown Chicago and complicated to deal with, and the removal included cleaning out a pretty complicated computer closet and some very heavy items. Junk Removal 911 exceeded my expectations and once we had established the scope of work I did not have to be there, which was a plus.
Description of Work: Cleaned out an office downtown that my business was vacating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maria G.
02/2015
5.0
hauling services
  + -1 more
This is the third time I used them. The first time was to clean out my basement before a move, we had 15 years worth of my husband's "projects" to remove. The second time and third time was to haul away old furniture. In all instances they were reasonably priced, easy to schedule, punctual and very professional. A+
Description of Work: Hauled away two big couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Leida S.
12/2014
5.0
hauling services
  + -1 more
I reached out to several removal companies on Angieslist and only two responded. My email was very specific on what had to be removed and from where. Max responded quickly and his price was right. Day of removal the two gentlemen came on time, removed the items in about 45 mins and did not complain. They were very professional and neat on removing these items. I live on the 3rd floor (walk up/no elevator) and they had to carry some heavy items and made several trips. I would HIGHLY recommend this company for any home removal items anyone needs. I will be using this service again in the future. Thank you again Junk Removal 911 I really appreciate the great customer service you provided to me.
Description of Work: Removed unwanted items from my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

marcia H.
08/2014
5.0
hauling services
  + -1 more
arrived early, performed the task, honored internet coupon, job was accomplished in 15 minutes.
Description of Work: removed old tv

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Deana K.
07/2014
5.0
hauling services
  + -1 more
Outstanding service, friendliness and professionalism! They took apart and loaded a FULL ceiling to floor basement in record time! I have high expectations and they exceeded them! Price was excellent for value! The Cashmans in Elk Grove will be repeat customers! You'd be silly to consider anyone else!
Description of Work: Outstanding!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Gregory H.
06/2014
5.0
hauling services
  + -1 more
All went great from the quote process to the completion of the job. Max and his crew were efficient and fast. Would highly recommend this company.
Description of Work: Removed old furniture, carpeting and a lot of junk from a house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

LOUIS V.
06/2014
5.0
hauling services
  + -1 more
I left a message on Angie's List with pictures of the job. I was messaged in return within minutes with a very rough quote. I called and set up the appointment with Max. Two guys showed up on time (I believe it was Jeff and Tim?) Very personable and professional. They looked over the job and went to work. I was embarrassed there was still water in the toilet. They handled it without a problem, though. They managed to fit it all on their truck. I tipped them both generously. They deserved it. Will definitely use them again soon!
Description of Work: Hauled away some old insulation, old kitchen cabinets and and old toilet. Remodeling a home we just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Daniel M.
06/2014
5.0
hauling services
  + -1 more
Great. Max answered my email 2 days earlier after I sent pictures for an estimate. I called too late, so I left a voicemail. He called me First thing on Monday morning, and made arrangements for about 2-3 pm. The helpers then called later and were able to come earlier. They came at 1 pm the same day. Two friendly guys did the cleanup fast. I did tip the guys afterwards, because they worked fast and I was very glad to have it done and they deserved it.
Description of Work: removed demo debris; old floor tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

rosemary S.
06/2014
5.0
hauling services
  + -1 more
I found him on Angie's List and he was very good. He got right down to work and did everything we asked him to. It was messy, he cleaned up under our the porch and did a very nice job. He arrived promptly and was quick considering how messy the job was. If I ever have that kind of situation again, I will use him.
Description of Work: I used Junk Removal 911 for hauling services. It was a messy job and he cleaned up under the porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Karon O.
05/2014
5.0
hauling services
  + -1 more
Moving after 15 yrs, we had accumulated all kinds of JUNK! We had garage stuff...basement stuff...yard stuff...construction stuff...and just a lot of garbage. Junk removal 911 didn't shy away from the job as some did. They called to let us know they would be 15 minutes late which, in our case saved us a lot of stress. They took a quick look and gave us a quick estimate that was quite reasonable and make quick work of a job we were horrified we might have to do! We know we will use them in the future and would recommend them to anyone facing that moving nightmare.
Description of Work: Removal of a truckload of wood, concrete, iron, yard waster, old paint, garage and basement junk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Phil J.
05/2014
5.0
hauling services
  + -1 more
Sent Max pictures of the project via text because we're more than an hour away, he gave us ballpark quote over text, said he had time the next day, was there in the morning, and he and his assistant Jim got the job done in workmanlike fashion, hauling away a truckload of debris we were grateful to be rid of.
Description of Work: Took down a deck that had encircled a pool and hauled away the debris, including posts and concrete. Also took away extension ladder, air hockey table and assorted pieces of wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Chris C.
05/2014
5.0
hauling services
  + -1 more
This is the second time in a year that we have used Junk 911. They are good. Show up on time. Friendly. They carefully remove the items. The pricing seems to be the best I have found on smaller pickups like the two I have had; and probably will continue to have in the near future. I recommend them.
Description of Work: Junk 911 picked up furniture and misc items that were no longer wanted from an apartment that was being vacated and we did not want to move.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

george H.
02/2014
5.0
dumpster service, hauling services
  + 0 more
I was going to use a waste management bag, you know, the ones that hold over 3000 lbs of debris. The W/M bags cost $180 for the bag and pickup. Junk Removal 911 did the work for $150 including labor. Well worth it. Will use again.
Description of Work: They removed some construction debris for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris C.
12/2013
5.0
hauling services
  + -1 more
I emailed Junk 911 for a quote describing the sofa and the apartment. Max emailed me within the hour with the quote. We then connected by phone for the details and scheduling. Junk 911 was on time, friendly and efficient. I could not have asked for more. Done. I would recommend this company.
Description of Work: Removed an old queen sleep sofa from an apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARINA Z.
11/2013
5.0
hauling services
  + -1 more
Very easy to work with. The team on site was professional and very quick. I would recommend to anyone who has junk they need hauled and it's too big to leave for the garbage companies or bother to try to sell on Craig's list. They were also very reasonable and easy to deal with.
Description of Work: Picked up very old patio table chairs/umbrella and odd junk items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

REBECCA R.
11/2013
5.0
hauling services
  + -1 more
This company was awesome, from start to finish. They came by to provide an estimate (so I could get condo approval on the ballpark cost), and knowing that more stuff could be added to the pile by the day of the haul-away, they wisely brought a second truck. They arrived right on time, worked quickly, and were courteous and professional the whole time. I highly recommend them.
Description of Work: Hauled away 1 and 2/3 trucks full of random stuff from our condo association basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Brian S.
09/2013
5.0
hauling services
  + -1 more
This was my second time using Junk Removal 911. Once again they were prompt, clean and professional. Highly recommend.
Description of Work: Junk Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer P.
09/2013
5.0
hauling services
  + -1 more
The two men were ten minutes early, professional, and respectful of the home. When removing furniture, they were careful not to harm the walls/floors. I highly recommend them!
Description of Work: Removed furniture and general debris from a condo after a 3 year rental

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Allison B.
08/2013
5.0
hauling services
  + -1 more
Wonderful, no complaints. Price was LESS than what I was quoted over the phone. Super easy and it was simple to get a pickup time. Would definitely use again.
Description of Work: Removed a few heavy pieces of damaged furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Amanda W.
05/2013
5.0
hauling services
  + -1 more
They showed up on time and were quick. I was impressed that they were so prompt and willing to put up with icy conditions while carrying heavy items down stairs.
Description of Work: They helped carry an old bookcase out of my 3rd floor apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dorothea B.
01/2013
1.0
hauling services
  + -1 more
The person who answered the phone was apparently still on vacation. I asked about their services; did they remove items and separate the hauled items so that some of the items could be donated to a local charity. They said they could do that. Asked about their pricing. He asked me if I had seen a picture of their truck on their website. I clicked thru from Angie's List and saw the truck. He indicated that to fill the truck costs $425.00 and asked if I had enough items to fill the truck. I said yes. I asked when we could get started. He asked where the property was located. I said Gary, Indiana. He said that they do not service Gary, Indiana. Asked, why, he said it was too far away. This was NOT an acceptable explanation!!! Why is this company listed on Angie's List as providing service to Northwest Indiana in the search results?!?!? I live in Illinois, but often hire people to work on my Senior Mother's house in Gary. If your business indicates it will service NWI and doesn't service Gary, Indiana, then be prepared to have a VERY poor review. F - LOUSY SERVICE!!!!
Description of Work: I called to inquire about cleaning out my senior citizen mother's basement after a search for Junk Removal and Organization in Northwest Indiana.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Lisa F.
11/2012
5.0
hauling services
  + -1 more
The two of them arrived promptly at the agreed-upon time and got to work. They were very professional, and friendly and pleasant to work with. 3/4 of their truck was filled by our stuff soon after and we were all on our way. We would definitely use them again.
Description of Work: Junk removal, including a kitchen's worth of cabinets, a demolished walk-in pantry's worth of shelves, potted plants, scraps, bagged trash, etc from renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

Po Box 7539, Chicago, IL 60680

www.junkremoval911.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Dumpster Service,
Garbage Collection,
Dance Instruction

FAQ

Junk Removal 911 is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Junk Removal 911 accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Junk Removal 911 offers free project estimates.
Yes, Junk Removal 911 offers eco-friendly accreditations.
No, Junk Removal 911 does not offer a senior discount.
No, Junk Removal 911 does not offer emergency services.
No, Junk Removal 911 does not offer warranties.
Junk Removal 911 offers the following services: Removal of junk, debris, furniture, appliances, yard waste, office machines, concrete, asphalt, dirt, sand, rocks, small demolition projects, storage unit clean-out, construction site clearing & parking lot clean-up.

Contact information

Po Box 7539, Chicago, IL 60680

www.junkremoval911.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM