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Junk Removal 911

Hauling, Dumpster Service, Garbage Collection,

About us

We have won Angie's List Super Service Award 7 years in a row. We are Chicagoland's Premier Junk Removal Service.

Business highlights

19 years of trusted experience

Services we offer

Removal of junk, debris, furniture, appliances, yard waste, office machines, concrete, asphalt, dirt, sand, rocks, small demolition projects, storage unit clean-out, construction site clearing & parking lot clean-up.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 101-125 of 169 reviews

R Dean S.
07/2009
5.0
hauling services
  + -1 more
Called when 15 minutes away, on-time, professional, quick, efficient, friendly....definitely would use them again.
Description of Work: Hauled away a number of things from a storage locker I was cleaning out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jason S.
07/2009
5.0
hauling services
  + -1 more
went well. Was a nasty job with roots and trees grown into the rusted fence but they did a good job. Once the overgrowth was removed it was clear that the neighors fence had been put up badly and would fall over f they cut out all of the posts on my property. They brought it to my attention and devised a solution and said they would come back later and remove the posts for very little costs if I needed them to. They cleaned everything up and were extremely polite.
Description of Work: cleaned up and hauled off rusted fence and debris in small urban yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Charles B.
06/2009
5.0
hauling services
  + -1 more
It went well. Due to unexpected events, I had to reschedule twice. Junk Removal 911 was very accommodating. When they came, they were on time and they removed the workbench quickly and without marking up my walls. Very good, very fast, very professional.
Description of Work: I needed an old workbench removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

CHRISTINE U.
06/2009
5.0
hauling services
  + -1 more
Junk Removal 911 showed up on time for both appointments (estimate and deck removal). They disassembled the deck and carried it down 3 flights of stairs. They even removed a few pieces of deck furniture that was not included in the the original quote. When job was complete they verified with me that the job was completed to my satisfaction. Before they left they also made sure the stairwell and courtyard was free of any debris left over from the deck removal.
Description of Work: Disassembled and removed wood decking from roof of 3 story building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Elizabeth B.
04/2009
5.0
hauling services
  + -1 more
I called Junk Removal 911 on April 1st to inquire about their services. I spoke to Max, who wrote down everything I wanted removed and gave me an estimate of $175 (based on the amount of space in the truck that would be filled). I made an appointment for April 20th at 11am, and Danny and Frank showed up at 11am exactly. They were polite, respectful, and incredibly hard working. It took them close to two hours to haul everything out and load their truck, and although they ended up being surprised by the amount of furniture/junk that I needed removed, they worked quickly and efficiently to get the job done. Because we live in a second floor walkup, there were enough stairs involved to make the job tough, especially carrying something as large and heavy as a sleeper sofa, but Danny and Frank did a magnificent job. They didn't make even one dent in the wall or scratch on the floor during the job, and they swept the garage clean when they were done. Because there were a few extra items to be removed that I had not mentioned to Max when he gave me the estimate, the job ended up costing $215 (which Danny and Frank told me up front, before they began working), but it was worth every penny. It took them two hours to do what would have been a major project for my husband and me. I can't say enough about how wonderful Danny and Frank were. I would hire them again for sure!
Description of Work: Junk Removal 911 removed old furniture from our one bedroom condo (sleeper sofa, chair, coffee table, dining room table and 4 chairs, TV, dresser, bed, book shelf), miscellanious items from our basement storage unit (free weights, weight bench, game table), and a small amount of debris (wooden boards, boxes, junk) from the back of our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

SUSAN Y.
04/2009
5.0
hauling services
  + -1 more
Services was great. Guys were polite, worked hard and packed the truck well. The packing was important as we were charged based on how much of the truck was filled. They ended up filling 1 truck completely and at least half the second truck. Rates seemed much less than some competitors. Additionally, there was much more junk than I thought when I called them and they were wonderful about taking it all. No complaints that they weren't prepared for the volume. Also, tried hard to determine was was truly junk and was was usable.
Description of Work: Company cleared out 50 years of both junk and non-junk from my parents' house and from a large garage/storage building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Chad H.
04/2009
5.0
hauling services
  + -1 more
Junk Removal 911 took a look at the job site while I was at work and quoted $150 for the job by phone. I told them what days I would be available and they said I didn't need to be there if I trust them with removing the three piles of waste. I agreed to let them work without me being present and they did a great job. They removed everything neatly and did not make the lawn any worse (which was already in bad shape from the foundation work).
Description of Work: Junk Removal 911 hauled away debris from construction of an addition to my house. There were three piles of mostly lumber but some yard waste too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan G.
02/2009
5.0
hauling services
  + -1 more
Great. I had ordered new furniture and the company I purchased it from would not haul away old furniture. I received the call from the company that I purchased my new furniture from that it was ready and they were scheduled to deliver it within two days. I needed a quick solution to clear out the old stuff, I thought I wouldn't have the new furniture for at least a few more weeks. I called Junk 911 and was happy to find out they could pick up my old couch the morning I needed them to. The morning of the scheduled pick up they were running 10 minutes late, and I appreciated that they called to let me know this. The following week I received a receipt in the mail from Junk 911 because they were able to donate my couch for me to Salvation Army. I was very happy it was donated and appreciated Junk 911 took the time to mail me the receipt.
Description of Work: They removed my old couch and donated it to the Salvation Army.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Janice L.
02/2009
5.0
hauling services
  + -1 more
I recommend them highly because they were efficient, fast and cheaper than the others I talked to. They were the best.
Description of Work: They removed old furniture from the house and the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

DAVID G.
01/2009
5.0
dance classes, dumpster service, hauling services
  + 1 more
Left message. Called back within 30 minutes. Set appointment for desired time within a couple days. Showed up on time.
Description of Work: Hauled basement demo debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Carol G.
11/2008
5.0
hauling services
  + -1 more
Called and gave estimate of arrival time. The guys were prompt. They worked quickly and swept up when they were done. Would definitely hire again.
Description of Work: Removed refrigerator, dresser, cabinets, 2 large heavy stands and additional bags of garbage from a garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carla S.
11/2008
4.0
hauling services
  + -1 more
My call was answered by an answering machine, and my call was returned approximately 1.5 hours later. I chose not to use this provider because the price was too high.
Description of Work: Called for a quote to haul off 1 full sized refrigerator, 1 bar sized refrigerator and 1 stove.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0


JAMES D.
11/2008
5.0
hauling services
  + -1 more
Things went well. He had trouble catching up with me to complete the job.
Description of Work: Saw Truck parked at local gas station. Called to arrange pick up of construction (deck removal) debris on Friday and Max was able to haul the debris away the Saturday afternoon.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Marsha C.
11/2008
5.0
hauling services
  + -1 more
Cooperative, courteous and professional. We needed to clear out the room to refinish the floor, so their reliability was crucial.
Description of Work: They removed several large, heavy pieces of furniture, other smaller appliances, many boxes, a dresser and other accumulated junk. They came on time, were efficient, and even surprised us by sending a charity donation form in the mail, since they took the time to donate the larger pieces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ERIC S.
10/2008
5.0
hauling services
  + -1 more
Great! They took everything that they promised. I am doing more remodeling and will call them again in the very near future! Job well done guys!
Description of Work: I am redoing my kitchen and had several bags of material that needed to be removed. Our local garbage crew will not take it. They came and hauled away my debris, including scrap wood, paneling and particle board. They didn't waste any time either. They were here the next day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Renetta M.
10/2008
5.0
hauling services
  + -1 more
Excellent. Owner called before arrival. Arrived early. Surveyed job. Gave estimate and included reasoning for the price. Worked efficiently. Cordial and polite. Asked questions when necessary. Made sure I was satisfied before leaving the job.
Description of Work: Removed unwanted items and trash from my garage. Sorted items to recycle those that were still usable. Swept garage once done with job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Anna-Maria M.
09/2008
5.0
hauling services
  + -1 more
Max and Danny arrived 15 minutes ahead of schedule. (They called first to see whether they could come a little earlier than scheduled.) I showed them what needed to be cleared. Max estimated that it would be about a quarter truckload -- $120, which was half the price another hauling company had wanted. I told them to go ahead and do the job. They were really efficient and finished in about 25 minutes. They did exactly what I wanted. If they had a question, they didn't hesitate to ask. The area they cleared looks terrific, and my back yard is a lot bigger without the junk.
Description of Work: Cleared and hauled away debris from my back yard, including a pile of yard waste, three fence remnants (including a 13-foot-long picket fence), and a 10-foot-long wood board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kathy K.
09/2008
5.0
hauling services
  + -1 more
Estimate was given on a Tuesday and job was completed on a Thursday.
Description of Work: Removed debris materials from under a large front porch as well as materials from under two smaller porches. Because of restricted space, required crouching down under the porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

NATHAN O.
09/2008
5.0
hauling services
  + -1 more
No problems; they arrived a touch later than scheduled, but there is lots of road construction in the area presently. The crew was polite and efficient, collected all the debris, offered to sweep up the area and settled the bill. I was very pleased with the professionalism and the price seemed reasonable.
Description of Work: Removal of bags of construction debris, approximately 4-5 cubic yards total.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

BONNIE M.
08/2008
5.0
hauling services
  + -1 more
Absolutely fantastic. I had originally asked if they would use blankets to cover the furniture so my walls didn't get scratched. I was told no. I told them my walls were freshly painted and didn't want them marked up, I was told they wouldn't. The two men who did the job were so careful and courteous I was very impressed and would recommend them to anyone.
Description of Work: I wanted my old sleeper sofa and ottoman removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JOHN B.
07/2008
5.0
hauling services
  + -1 more
We had an excellent experience. First of all, we called them on a Friday and they came on a Monday (reasonably quick in my estimation). The guys were very polite, provided an accurate estimate, and worked extremely hard to dispose of our concrete and brick pile (and quickly, at that). They did tell us up front upon arriving that they would have to come back another day to dispose of our logs and branches, but since I mentioned all the types of waste we had to the phone rep who set up the appointment, I really think that it was incumbent upon customer service to provide that potential warning. We paid the total bill in advance, but they came back as they said they would two days later to take the remainder of the stuff. We recommend this contractor and absolutely feel we got what we paid for.
Description of Work: Junk 911 removed a 6'L x 6'W x 4'H pile of concrete landscaping block and brick, including a very large concrete step (which they broke up for us first). They also hauled away a large railroad tie and some other smaller ones and yard waste (logs and branches).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

SUSAN A.
07/2008
5.0
hauling services
  + -1 more
Excellent service. They arrived on time. Cleaned up after hauling and remained within their estimated time and expense.
Description of Work: Removed junk from two large condo basements that had accumulated over 15 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Janet P.
07/2008
5.0
hauling services
  + -1 more
The guys did a great job. They called to tell me that they could come earlier, which was great. They were no-nonsense and efficient, taking many boxes and debris down 3 flights of stairs.
Description of Work: Pick up of empty boxes and other junk items following a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jerry C.
06/2008
5.0
hauling services
  + -1 more
They came and within a very short time everything was gone!! They started to sweep up were the junk was but since it was the hottest day of the year and they were literally dripping with sweet after moving so fast, I told them to forget about it. These guys were impressive, it was fast, easy and at a reasonable costs. Can't beat that!
Description of Work: Junk Removal 911 came by and picked up old kitchen cabinets and other stuff that had been collecting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Corey L.
06/2008
5.0
hauling services
  + -1 more
The haulers were supposed to arrive at 11, but called around 10:45 to report that they were going to be late because of traffic problems (there had been heavy rains that day and some of the main highways were a mess). They actually arrived around 11:30. They surveyed the layout and the objects to be hauled out, gave me a price, and had everything out and onboard their truck by 11:55 -- this from a third-floor walk-up. All in all, fast, friendly, and VERY efficient.
Description of Work: Hauled away a sectional sofa, an old console-style TV, and a "portable" air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

Po Box 7539, Chicago, IL 60680

www.junkremoval911.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Dumpster Service,
Garbage Collection,
Dance Instruction

FAQ

Junk Removal 911 is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Junk Removal 911 accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Junk Removal 911 offers free project estimates.
Yes, Junk Removal 911 offers eco-friendly accreditations.
No, Junk Removal 911 does not offer a senior discount.
No, Junk Removal 911 does not offer emergency services.
No, Junk Removal 911 does not offer warranties.
Junk Removal 911 offers the following services: Removal of junk, debris, furniture, appliances, yard waste, office machines, concrete, asphalt, dirt, sand, rocks, small demolition projects, storage unit clean-out, construction site clearing & parking lot clean-up.

Contact information

Po Box 7539, Chicago, IL 60680

www.junkremoval911.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM