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John's Computer Tune-up

Computer Repair, Computer Training

About us

How can I help you with your computer? From tune-ups (for speed and reliability), to backups, printer issues, virus removal, and setting up a new computer exactly the way you’d like it to be... You name it - I probably do it! / I have 3 ways to help you out ... 1) Onsite Service (I come to your home) ... 2) Pickup & Drop-off Service (I pick up your computer & bring it back to you) -or- 3) Immediate Remote Assistance (Call any time from anywhere to have your problem solved quickly, right over the internet) ... About the Owner: I was born and raised on the north side of Chicago and graduated from Lane Tech & DePaul University. After graduating, I worked for a large software company for several years, but realized the need for computer specialists to provide service & education to individuals and small businesses. Eventually everything fell into place and I started this business in 2004... Now 14 years and 1000's of happy customers later, I realize it was one of the best decisions I've ever made. Call any time for a Free Estimate and careful review of your computer needs. / I'd be happy to help - John (773) 412-3867

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Some services include: The Original 'Computer Tune-up' (My Specialty), Email & Printer issues, Wireless Networking, Product Selection & installation, Troubleshooting, Basic Tutoring, You name it! Call now... You'll be glad you did :)

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.067 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-67 of 67 reviews

PATRICIA K.
01/2020
5.0
computer repair
  + -1 more
Always goes well
Description of Work: John Cummings has been my go-to computer expert for several years and always provides excellent service. He's knowledgeable, pleasant, professional, & patient with my dumb questions. Further, he's genuinely interested in solving computer problems. I highly recommend him.
Rating CategoryRating out of 5
Yes, I recommend this pro

William M.
03/2017
5.0
computer repair
  + -1 more
Satisfied with results.
Description of Work: Solved a computer/printer problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti C.
10/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tina S.
10/2016
5.0
computer repair
  + -1 more
They were great.
Description of Work: I use John's Computer Tune-up for computer repair & services. It was two years ago and it was for the cleaning up of maybe some kind of virus and my computer was working slow but he did a good job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Eva D.
09/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eva D.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Laptop tune-up. Cleaned viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jon L.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: He installed a new computer, all of the wiring and the set up, and he did a wonderful job. He has been back a couple of times for things I was unsure of, he is always prompt and doesn't make me wait to hear back . It has been a wonderful experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Pamela M.
05/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim Y.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Had a problem with my desktop computer. Was very slow and would would not access many web sites. Tried to clean the computer by myself but no luck. I'm not a good computer tech. Called John's Computer Tune-Up, whom I've used quite successfully in the past on my wife's laptop. John started working on my problem the day I contacted him and completely restored my desktop to its original speed and operation within a day. He's very professional and highly skilled. Will always contact him for any future computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Norm B.
05/2012
5.0
computer repair
  + -1 more
Overall, an excellent experience!!
Description of Work: John was very helpful and knowledgeable in dealing with my issue on my Dell Laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

ireneusz M.
12/2010
5.0
computer repair
  + -1 more
Great prices. I will definitely return here to repair my computer
Description of Work: Replace laptop hard drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

BRENDA C C.
08/2010
5.0
computer repair
  + -1 more
This was my second experience with John, and both times, he's been great. (Six months ago, he gave my computer a tune-up, and it ran a zillion times better.) He has a rare gift: he's great with computers and with people. Both times he's come to my home, he's been personable, organized, prepared and excellent at what I've needed him to do. Plus, I've called him with a problem, and he's cheerfully and successfully helped me trouble-shoot over the phone. I recommend him without qualification!
Description of Work: After recommending a very good shop to replace the defective hard-drive on my desktop computer, John came to my home and performed numerous jobs that I requested to get my new hard-drive running properly. He installed a back-up hard-drive, replaced and updated the software that I had on my old-hard drive, installed several kinds of software I'd never had before, gave me a written maintenance schedule for me to perform monthly tasks to keep the computer running efficiently, phoned my internet-service provider and walked it through fixing a longstanding glitch in my email service and gave me tips on how to get the most of everything he did. Because I have a disabling illness that confines me mostly to home, John even did the shopping for the back-up hard-drive and didn't charge me for the time, only for the cost of the equipment. In addition, he offered to follow up with me on the telephone within a week to make sure all my questions were answered and everything is running properly, also at no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Chris M.
06/2010
5.0
computer repair
  + -1 more
John is extremely personal and professional. He only charged me the price quoted to me, even though additional time was needed. He came back multiple days in a row to ensure everything was running correctly and to my satisfaction. John cares about his work and cares even more about his customers. He comes highly recommended. If you are having computer issues, skip geek squad or any other corporate companies and give John a call. I promise you will not be disappointed.
Description of Work: My computer was running extremely slow. John installed additional memory and cleaned up my entire computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Betsy K.
03/2010
5.0
computer repair
  + -1 more
John was efficient, communicative, and highly professional as he listened to our issues and goals. He explained things thoroughly and got us on track in 24hrs.
Description of Work: John upgraded, cleaned out, and installed software on our laptop and PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bill D.
03/2010
5.0
computer repair
  + -1 more
John is pleasant to be around, extremely patient and a very good instructor. He taught me the hows and whys you need to know, especially the internet. He showed up on time and called me often to see how it's going. I learned so much from him. I think I know the internet as well as my family and friends who use the internet all the time. I highly recommend John to help troubleshoot or instruct how to use the commpter or internet.
Description of Work: I would like to say that I knew absolutely nothing about computers. I needed several visits since I had no working knowledge of the internet, John came to my home and went over everything one needs to know about computers and the internet. He offered to give me free follow-up visit on what I learned, and phone help at no charge with any further questions or uncertainties I might have. His prices are very reasonable for the time he spent with me in my home, at my convenience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ANNE R.
01/2010
5.0
computer repair, computer training
  + 0 more
As a computer novice, I was overwhelmed with the prospect of purchasing and setting up my first computer. John was willing to meet me at the computer store, and helped me buy the right computer, software, and supplies for my needs. He came to my home to set up the equipment, install the software, and teach me how to use it. He was very knowledgeable, friendly, and patient in answering all of my questions.
Description of Work: Assisted in the purchase of a new computer system. Installed computer, monitor, and printer/fax in my home. Installed various software programs. Provided instruction on use of computer and software programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

JOSEPH M.
03/2007
5.0
computer repair
  + -1 more
Quality, efficiency, and patience are hard to come by in the computer repair service, but John is a rare breed that fulfills these needs and then some. He's very thoughtful & makes sure I understand everything, no matter how simple it may be to him. He's always on time & charges a very reasonable rate.
Description of Work: John has worked on my three computers for over two years now. He has "Tuned" them for maximum efficiency, secured my network, set everything to backup automatically, repaired hardware as needed, etc. One thing I really like is the "Maintenance" list he makes for each computer. This way I can re-tune them myself as needed to speed them up/prevent future problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1
    • 2
    • 3(current)

Contact information


Service hours

Sunday:
9:00 AM - 11:30 PM
Monday:
9:00 AM - 11:30 PM
Tuesday:
9:00 AM - 11:30 PM
Wednesday:
9:00 AM - 11:30 PM
Thursday:
9:00 AM - 11:30 PM
Friday:
9:00 AM - 11:30 PM
Saturday:
9:00 AM - 11:30 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

John's Computer Tune-up is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 11:30 PM

Monday: 9:00 AM - 11:30 PM

Tuesday: 9:00 AM - 11:30 PM

Wednesday: 9:00 AM - 11:30 PM

Thursday: 9:00 AM - 11:30 PM

Friday: 9:00 AM - 11:30 PM

Saturday: 9:00 AM - 11:30 PM

John's Computer Tune-up accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, John's Computer Tune-up offers free project estimates.
Yes, John's Computer Tune-up offers eco-friendly accreditations.
No, John's Computer Tune-up does not offer a senior discount.
Yes, John's Computer Tune-up offers emergency services.
Yes, John's Computer Tune-up offers warranties.
John's Computer Tune-up offers the following services: Some services include: The Original 'Computer Tune-up' (My Specialty), Email & Printer issues, Wireless Networking, Product Selection & installation, Troubleshooting, Basic Tutoring, You name it! Call now... You'll be glad you did :)
Ask for details.

Contact information


Service hours

Sunday:
9:00 AM - 11:30 PM
Monday:
9:00 AM - 11:30 PM
Tuesday:
9:00 AM - 11:30 PM
Wednesday:
9:00 AM - 11:30 PM
Thursday:
9:00 AM - 11:30 PM
Friday:
9:00 AM - 11:30 PM
Saturday:
9:00 AM - 11:30 PM