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John's Computer Tune-up

Computer Repair, Computer Training

About us

How can I help you with your computer? From tune-ups (for speed and reliability), to backups, printer issues, virus removal, and setting up a new computer exactly the way you’d like it to be... You name it - I probably do it! / I have 3 ways to help you out ... 1) Onsite Service (I come to your home) ... 2) Pickup & Drop-off Service (I pick up your computer & bring it back to you) -or- 3) Immediate Remote Assistance (Call any time from anywhere to have your problem solved quickly, right over the internet) ... About the Owner: I was born and raised on the north side of Chicago and graduated from Lane Tech & DePaul University. After graduating, I worked for a large software company for several years, but realized the need for computer specialists to provide service & education to individuals and small businesses. Eventually everything fell into place and I started this business in 2004... Now 14 years and 1000's of happy customers later, I realize it was one of the best decisions I've ever made. Call any time for a Free Estimate and careful review of your computer needs. / I'd be happy to help - John (773) 412-3867

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Some services include: The Original 'Computer Tune-up' (My Specialty), Email & Printer issues, Wireless Networking, Product Selection & installation, Troubleshooting, Basic Tutoring, You name it! Call now... You'll be glad you did :)

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.067 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 67 reviews

Kathy R.
10/2019
5.0
computer repair
  + -1 more
Very very good. He is very thorough, very easy top understand, Very open to questions, very efficient and timely. I would not hesitate to recommend him to friends and family for their service.
Description of Work: Computer tune-up on my laptop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan T.
10/2019
5.0
computer repair
  + -1 more
We have used John for both computer tune-ups and the set up of a new computer. He is generous with his time and has been very patient with my husband who is not fluent in technology. John helped my husband choose a new desktop computer and transferred all important files and programs over from the old one. We have had John work on tune-ups remotely and also have had him come to our home. He takes all of the stress out of our technology needs and we give him our highest recommendation. John prices are reasonable and he is very knowledgeable.
Description of Work: Computer tune up and set up of new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally S.
09/2018
5.0
computer repair
  + -1 more
John was very warmly professional. To me, my issues were insurmountable and frustrating to figure out, but to him they were easy peasy! He's wonderful.
Description of Work: I needed a new modem installed. but he did so much more! got my wireless printer hooked up, got my cell phone printer capable; got my laptop straightened out...he just fixed everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carole K.
08/2018
5.0
computer repair
  + -1 more
Everything went great. John had worked on my old computer before so he had backups set up and just moved data and software from my old computer to my new one. Then he set up new backups on my new one.
Description of Work: Bought a new computer and needed to transition from my old computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim Y.
08/2018
5.0
computer repair
  + -1 more
It all went very well. John did an outstanding job setting up my new computer and transferring all my files and data from my old one.
Description of Work: Help to transition from my old DT to my new DT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi K.
04/2018
5.0
computer repair
  + -1 more
Great! Very professional. Set everything up very quickly and with no issues. Highly recommend!
Description of Work: Complete set up for business computer and software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmen R.
09/2017
5.0
computer repair
  + -1 more
He is very friendly very respectful great service goes above and beyond with his service
Description of Work: computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane C.
09/2017
5.0
computer repair, computer training
  + 0 more
It went very well. He is extremely skillful and knowledgeable, does everything well, and the fee is not excessive, especially taking into account the excellent job he does. His work is always professional, and I am pleased to have found him. I've used computers for 30 years and he is the best technician I've ever worked with.
Description of Work: Solve computer and printer problems and made needed changes in the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane C.
09/2017
5.0
computer repair
  + -1 more
For the first service call, John came to my home and checked all systems. I had a list of problems large and small, and he addressed all of them. He is very articulate and was able to answer all my questions and to explain what he had done. At my request he set up a remote connection so that at any time I could log him in to my computer to avoid a house visit. He has helped me with several major problems since that first visit. John is committed and quite knowledgeable; he is usually available for urgent calls. His fee is reasonable, especially for the high quality work he does. In my 35-years using computers, I have gone through many tech services, and none of them measures up to John's services.
Description of Work: I was having multiple long-term problems with my PC and my printer over a period of six months. I had paid for home visits from two well-known tech support companies, and they had not fixed the problems. Then I contacted John’s Computer Tuneup and asked for help. John came to my home and checked everything, identified the problems, and went about solving them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Dominick P.
05/2017
5.0
computer repair
  + -1 more
It took longer than I expected, but John charged much less than the estimate he gave. He's an affable young man, who gave several tips to consider. Only one hookup was in the wrong place and not easily detected until later on. I discovered that the Nvidia video card in the new computer had to be connected directly from its HDMI port, not from the computer HDMI port. unlike other video cards I've had, which always had internal connections. Otherwise, the card's control panel software could not be used. In addition, the audio chip in the card superseded using the integrated audio software in the computer, according to a Dell tech. Testing the video card audio, it did not work well with my music making software. Audio quality playback is very good on most computers today, but an external audio interface will be needed if running programs to create music, like Reason, Sonar or Cubase.
Description of Work: Set up new computer and old computer to new monitor. This was mainly getting the right wires in place and testing to make sure they were in a cramped space. Little software needed to be installed at the time, which cut down on the time needed for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

DANIEL R.
04/2017
5.0
computer repair
  + -1 more
Excellent. Set everything up, did the transfer and walked me through what I needed to know.
Description of Work: Setting up new computer system and transferring files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim Y.
04/2017
5.0
computer repair
  + -1 more
When very well. Both laptops are performing as designed.
Description of Work: Cleaned up one older laptop and set up a new one including a flash drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James L.
02/2017
5.0
computer repair
  + -1 more
The guy is pretty good. He was available and efficient. He did what he said he was going to do. The interaction was good. My wife and I worked with him online and on speaker phone. The worked turned out great and there has been no problems since.
Description of Work: Fixed online computer issues and reconnected the printer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Michael O.
01/2017
5.0
computer repair
  + -1 more
Excellent. I had never used the remote control software we used, but JOHN was on the phone with me all the time. I was impressed with his manner and competence!
Description of Work: JOHN worked with me, took control of my computer remotely, explained what he was going to do and executed exactly what he said he would do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Krystal M.
01/2017
5.0
computer repair
  + -1 more
Excellent. John is computer friendly, organized and patience. He had my machine up and running in a timely manner.
Description of Work: Remote tuneup, removal of viruses, updates, backup data to My Passport device and maintenance to lap top PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mark B.
12/2016
5.0
computer repair
  + -1 more
Finest Kind!!!!!!!!!!!!! Ain't nobody better than John. Professional, personable, able to explain computer stuff to me! Any problems, I call John.
Description of Work: Reset wireless router and devices in house, including mobile devices

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DANIEL R.
10/2016
5.0
computer repair, computer training
  + 0 more
John was very responsive. Helped me pick out proper equipment. He got it installed without a problem and followed up to make sure everything was working properly.
Description of Work: Install new computer, router, transfer files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gina P.
10/2016
5.0
computer repair
  + -1 more
Excellent, easy to work with. Highly recommend.
Description of Work: help with old computer and then advice on, and installation of, a new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark B.
10/2016
5.0
computer repair
  + -1 more
It was better than 100 percent. He was extremely knowledgeable of software and hardware. He goes the extra mile. He came over and did what he could online, which was something but it was not enough. He came over again and reconfigured everything on the computer in the house. He recommended that I get a different external hard drive. He told me that when I got it, I should call him and he'd get it online for me. He didn't charge me for that because it was all part of the original service call. He gets things done. There's been a time when he spent quite a bit of time with me, roughly two hours, yet he charged me for an hour. I would recommend him to anybody. He's just outstanding. There's something with hardware that he couldn't do but he recommended me to a company that was the same. They were good. I was in and out.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patti C.
10/2016
5.0
computer repair
  + -1 more
It went very well, he's very reliable, he's patient, knows what he's doing, he makes it very convenient and he does good work. He was so thorough and so reasonable.
Description of Work: I use John's Computer Tune-up for computer repair and services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

terry T.
09/2016
5.0
computer repair
  + -1 more
John has been servicing my computers for for many years now. I have recommended him to all my friends, and now they use him for all their needs. I love the fact that he is now able to make most repairs remotely. He has even repaired my sister's computer this way. She lives out of state. This keeps the cost down on any house calls.
Description of Work: multiple tasks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Trebor F.
09/2016
5.0
computer repair
  + -1 more
John always does a great job. If there is a problem he always keeps working on the problem till you are satified.
Description of Work: John cleaned my computer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jim Y.
09/2016
5.0
computer repair
  + -1 more
Went very well. Both computers ran excellently after John cleaned up and up dated them.
Description of Work: Clean up my desktop and wife's lap top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Frances A.
09/2016
5.0
computer repair
  + -1 more
It took very little time and everything is working great, both with recent problems and initial computer set up roughly 4 months ago. Of course, the initial set up was more expensive, but much less costly than a computer store and he spent a lot of time helping me learn how to use Windows 10, apps therein, etc., as well as transferring old computer info and browsers to new computer.
Description of Work: Provider adjusted and fixed software problems primarily. This was a new computer that previously provider set up and instructed me re: Windows 10

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

John & Marie W.
09/2016
5.0
computer repair
  + -1 more
John Cummings did all the right things!
Description of Work: I couldn't access some of my emails. He took care of it in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30
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Contact information


Service hours

Sunday:
9:00 AM - 11:30 PM
Monday:
9:00 AM - 11:30 PM
Tuesday:
9:00 AM - 11:30 PM
Wednesday:
9:00 AM - 11:30 PM
Thursday:
9:00 AM - 11:30 PM
Friday:
9:00 AM - 11:30 PM
Saturday:
9:00 AM - 11:30 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

John's Computer Tune-up is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 11:30 PM

Monday: 9:00 AM - 11:30 PM

Tuesday: 9:00 AM - 11:30 PM

Wednesday: 9:00 AM - 11:30 PM

Thursday: 9:00 AM - 11:30 PM

Friday: 9:00 AM - 11:30 PM

Saturday: 9:00 AM - 11:30 PM

John's Computer Tune-up accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, John's Computer Tune-up offers free project estimates.
Yes, John's Computer Tune-up offers eco-friendly accreditations.
No, John's Computer Tune-up does not offer a senior discount.
Yes, John's Computer Tune-up offers emergency services.
Yes, John's Computer Tune-up offers warranties.
John's Computer Tune-up offers the following services: Some services include: The Original 'Computer Tune-up' (My Specialty), Email & Printer issues, Wireless Networking, Product Selection & installation, Troubleshooting, Basic Tutoring, You name it! Call now... You'll be glad you did :)
Ask for details.

Contact information


Service hours

Sunday:
9:00 AM - 11:30 PM
Monday:
9:00 AM - 11:30 PM
Tuesday:
9:00 AM - 11:30 PM
Wednesday:
9:00 AM - 11:30 PM
Thursday:
9:00 AM - 11:30 PM
Friday:
9:00 AM - 11:30 PM
Saturday:
9:00 AM - 11:30 PM