Four Seasons Heating & Air Conditioning

The technician was great he had his PPE thing for his feet clean up after he finished he was great he talk to me about my furnace

We have used Four Seasons since we had our hvac installed in 2005 and they have always been stellar. Keep up the good work!

Everything went great, professional and knowledgeable

I have used Four Seasons for replacements of equipment as needed and annual inspections for for over 20 years and highly recommend them. i

Very well. The service professional came on time, looked at my problems and repaired it immediately. He was an excellent troubleshooter! Four Seasons is a larger company in the Chicago Area and they utilize their expertise to deliver for the customer, in this case, ME!

Very well!! Very professional and knowledgeable in the performance of his duties

Four Seasons was great, the technician (Bruce) was excellent and saved us money. Our prior HVAC company claimed that the furnace needed to be replaced. You guys correctly diagnosed the problem and repaired it for much less. You have a new customer! Chris in Barrington

The gentleman were very professional, on time, and came prepared with protective equipment (shoe coverings, face masks).

Excellent, timely service. Have been their customer for years, for both A/C and heating. Highly recommend.

Great. Came early, wore protective gear, have helpful advice, cleaned and serviced boiler as expected.

They were very professional and took their time to get the installation completed properly

Workers came in the morning and stayed until job was completed at 11pm. The were professional and courteous.

Unfortunatelly I decided to go with this company to install a new furnace. Behind of being overcharged and paying $7000, the technician came installed it and broke something and my basement was totally flooded since then. I tried to call them but they said they have no technician ready to send over. I have waited and I was cleaning the water in the basement and I got the information that the technician called and as I did not picked up they went through. Now I am waiting as next technician can come between now and as they said do not know what time. So I overpayed $5000 for something that cost less than this. I have to pay $1200 to clean my new carpet that is completely destroyed and I will have to probably Put it in the garbage.

The technician was very courteous and efficient. He noticed a part that was not working as effectively as it should, and explained the problem in terms I understood. It was a stock part that he carried on his truck so he fixed it on the spot. Now our furnace is guaranteed for the winter!

Very prompt, professional service. Technician, Christian was knowledgeable and made sure that all of our questions were answered and explained all maintenance that was done. We used a coupon that we received through the mail.

Service Technician was very knowledgeable and professional.

Have used them for many years now. Never had a problem. Courteous, do a good job

On Friday, Oct. 2, 2020, three young men came to install my new electric heating/cooling system. (Lennox Air Handler CBA25UH-036 and Lennox 13ACXN-036) They called before they came and came on time, as well. They were friendly and polite and were very respectful of my property and put down floor coverings over my carpeting. They all wore shoe coverings and masks (due to Covid-19). One man worked out on my deck installing the air conditioner, and mainly one other young man worked on installing the furnace with the assistance of one of the men at times. It seemed like one of the three men was in training. Due to the fact that the new furnace was rather large for the small closet area where it needed to fit in to, the young man who was mainly installing the furnace was able to overcome the challenges that he faced with the help of one of the other men and he was able to fit it in. Thankfully they did not need to drill any extra holes into the ceiling or walls to install the furnace and I was very thankful for that! They were there for at least eight hours. I was hoping that I would finally have heat that day, but I was told that the heat exchange part was cracked and they would have to send someone else out to install the new part. Before leaving, they cleaned up everything and did not leave anything at all behind for me to deal with. They also ran the air conditioner for quite some time to make sure that it was working properly, which I was thankful for because it's very important for technicians to make sure that each job is done properly before moving on to the next one. Since the job was not yet completed I only paid a little over half of the price that was due to be paid and would pay the remaining amount when the job was completely done. A woman from Four Seasons Customer Service called me later that day letting me know that someone could come that night between 9p.m. and midnight, but I chose to wait until the next day for someone to come out to install the part. She was very pleasant and helpful. On Saturday, October 3, 2020, technician, Santino M. called to let me know that he would arrive at my home soon to install the part. He was also very respectful of my home and wore shoe coverings (as well as a mask). He was very friendly, kind, and caring and did an excellent job of installing the new part. He carefully read the instructions and checked and rechecked all the wiring to make sure that everything was installed properly. It was a blessing to finally have heat! He made sure that my furnace was working well for me before he left and he also gave me helpful tips, providing me with some information that I needed to make sure that my system would work well for me for many years to come. He provided excellent customer service to me, as well, going above and beyond normal good customer service by taking a few extra minutes and leading me step by step in applying for my Lennox warranty online before he left. I would definitely give Santino M. a five plus star rating on his installation and for his kindness and excellent customer service! Thank you so much, Santino! As a whole I was very satisfied with the service that I received from Four Seasons Heating And Air Conditioning in Chicago. Although I was very concerned at first after reading some of the reviews regarding what some customers experienced dealing with other Four Seasons Heating And Air Conditioning companies in other areas, so far I have found this Chicago based company to be very caring about their customers and they seem to do their very best to provide fair and affordable prices for their customers and very good customer service. (Thank you so much, Keith W.)! I did sign up for the extended 12 year warranty, so if I do have any issues in the future with this company I will update this review to express any concerns that I may have.

The serviceman was prompt, was wearing a mask, very courteous, had a clean uniform on, put booties on as he entered my home. He worked efficiently and my furnace is now purring like a kitten. Job well done! I will call Four Seasons in the spring to service my A/C.

All of the work went great and fast. Technician ( B ) was very professional and Covid-19 aware.

Very well. The service personnel were polite, professional and efficient.

I just avoided an unnecessary $8000 charge from Four Seasons Heating Plumbing and Air Conditioning. I had contacted them to do annual servicing on my boiler. They came out and their "technician" (salesman) told me he was getting a reading of 4-5 parts per million for carbon monoxide near my boiler, and that the castings were leaking and that was causing the CO, and I need to have my boiler replaced. He also said that he needed to turn off the gas for the boiler so I couldn't use it, but that I could watch him turn it off so I could turn it back on. Then he proceeded to give me an estimate of $10,000 to replace the boiler...but wait....he needed to call into the office to see if he could get me a discount. So, they asked me if there were any "senior citizens, military, first responders, blah blah blah" in the household. I told them I'm 56...does that count as a senior? Then they told me they'd go ahead and give me the senior discount and lowered the price to $7,900. He asked me when I wanted to schedule. I said I wanted to get other opinions. I called another (smaller) company and their guy came out and said he was getting a reading of ZERO CO and there was NOTHING WRONG with my boiler. He cleaned the burners and did the annual servicing for $125. He also said that if they had to replace the boiler, they would have done it for around $5500. Finally, he told me that Four Seasons pay their "technicians" (salesmen) a low wage, but pay them COMMISSION on anything they sell...and that if you don't sell enough, they stop giving you jobs. Oh, and I checked the EPA website and a CO reading of 4-5 PPM is practically nothing. A properly adjusted stove will read 5-15 PPM for CO.

IT WENT WELL. THE MAN WAS PROMPT AND POLITE. ALL WENT WELL.

My tech was awesome ... professional and great personality

The crew was on time and very professional and friendly. They ran into a couple of issues and the stayed late to make sure the installation was done correctly. Very happy with Four Seasons.