Four Seasons Heating & Air Conditioning

Everyone was very responsive and in time

Great experience...technicians did a great job and even reinforce some of my ducts

I don't know if our job was easier, or harder than other garage heaters that this crew (company) installed. What I do know is that the job was well thought out and done on time and on the cost quoted. My guess is that the two installers spent more time here due to the scope of the job than the sales person estimated. They kept me in the loop when it came to where they were going to run gas and electrical lines and where they were going to put the heater. Used tarps to cover those areas in our house so there wasn't any cleanliness issues there. After they were done, they made certain that all of the garage was spotless. Highest praise.

My experience with this company was not so great. We called them on a Thursday afternoon to come out and look at our furnace which was dripping water. I was thrilled when they said they could come out that same day. The tech arrived and diagnosed our issue very quickly, but the part had to be ordered so they would have to come back the next day to install it. The part was called a collector box and it basically is a large rectangular piece of plastic housing with a gasket that collects condensate. It was leaking from both bottom corners. He quoted us $800 to replace it. I thought that price was kind of steep, but whatever, sure go ahead and get our heat working. The part arrived the next day and the same tech from the previous day arrived shortly after to install. This is where things start to go downhill. After he gets it all buttoned up, he announces that the new collector box didn't come with an exterior gasket. He claimed he couldn't remove the old gasket from the old collector box because it was too deteriorated. The manufacturer doesn't sell the gasket separately, but he'd be willing to replace our perfectly functioning motor (which comes with a new gasket which is what we really needed) for the low low price of $1900 additional dollars. Better yet, he suggested we replace our whole furnace for somewhere in the neighborhood of $6000. He even offered us financing with a monthly payment plan! So an $800 repair has suddenly ballooned into $6000. Something didn't seem right so I did a quick Google search, found the schematic for our furnace, located the part number for the gasket and ordered it online. THE PART COST $6.00!! We advised the tech that we were not prepared to spend such a large sum of money and to please put the old collector box back on our furnace and leave. As it turns out, it was NOT the collector box that needed replacing. The box itself was in great condition. It was the INTERIOR gasket that had worn out and was leaking water. The EXTERIOR gasket that goes between the motor and the collector box did not even need replacing. However for 6 whole dollars plus shipping, we received both gaskets for our unit and our 8 year old furnace is working great now with no leaks. Also the motor that they quoted us $1900 to replace unnecessarily, only cost $125 on the same website brand new with the gasket. I understand there are labor costs involved with any repair, but Christ! And here's the kicker, it's been more than a week since this whole fiasco took place and they haven't refunded our money as of yet. Matter of fact, there was a new charge from them that appeared on our credit card statement today. May have to fight it through the credit card company, who knows. Our basement has constant video surveillance so this was all captured on video. Needless to say, we will not ever call this company again to repair anything and could not in good conscience recommend their service to anyone. Proceed at your own risk.

The tech showed up on time and completed the work in a reasonable amount of time.

It went fantastic and Jason was awesome!

Four Season service was awesome. The installers were friendly, professional, and knowledgeable. The installers cleaned up work area after they finished the job.

Everything is fine. The guy was more experienced who came by. They came today saying they fell short with their technician the first time. They came again again and check everything without charging us. And it came out fine, everything is fine with the A/C. The first guy they provided was not very knowledgeable but now they came and did the service again and everything was fine

Always stellar service with Four Seasons. Only issue was the tech misinformed me on a CMP program and luckily management refunded the purchase.

Awesome! Professional, courteous, on time service!

Superb service. Tech was efficient and courteous. THANKS!

Courteous & professional. Explained the work he did. Adjusted a small problem with my filter cabinet. Great job.

Rep was friendly and professional. Provided insight into the problem and solution so I could make an educated decision as to how much I wanted to spend on repairs. Provided Options for me to consider. No pressure. Very knowledgeable. And now I have air again. Highly recommend.

He was professional, an excellent service, very timely, with a good price. This is our second time using their service. We are very happy and will used them again.

Everything went a smooth as possible! No problems were found on either my A/C unit or hot water heater.

Four Seasons was prompt and professional. Their technicians were friendly and courteous and always kept us informed of arrival time, how long the job would take, etc. and they lived up to the time expectations.

Miguel was super professional patient & responsive!. Although, we didn't have the a.c replaced (yet) due to personal circumstances, the service provided from start to finish by Mr. Anaya was beyond excellence!! Will definitely call back when we're ready to proceed with a replacement.

They did an excellent job. Work was completed within an hour.

Amazing service, cheapest I found. Super profesional and super clean workspace. Definitely would recommend and hire again.

Even though I knew this was going to cost me more than a few dollars, I still felt the sticker shock. I had used Four Seasons a few months prior to replace a burned out Universal Contactor in my AC unit. That was also a bit pricey. This time around, my thermostat was on the fritz, and needed to be replaced. I was hoping that they would waive the $85 Service Call considering this was an extension of the same problem, but no dice... Money aside, the service was top notch. Very professional. I was grateful for the fact that they were able to show up the same day, and I am now the proud owner of a brand new 'smart' thermostat for which I have paid top dollar. No doubt that it will enhance the resale value of my condo, not to mention the fact that I will get a rebate on my electricity bill. I can sleep easier knowing that my AC unit will be humming along for many years to come, and I will use them again in the future to clean my air ducts and dryer vent.

Great work. Team of 3. They were courteous and professional.

From calling for a quote, to scheduling installation, to the day of installation, every step was very efficient and pleasant. Leon and his assistant were very thorough, answered our questions, and very professional. I highly recommend Four Seasons to family, friends and everyone who needs HVAC services. Plus the fact that their price was the best among 5-6 companies.

It went well the service performed was excellent the technician was professional polite thoughtful. We were very pleased with the service we received . Be more than happy to have him service our system again

The technician was fabulous. Our unit is ageing and with the hot weather it was overworked and tripped them circuit breaker. He explained everything and showed me what was happening. The company had been out recently and did the complete checkup so the technician did not charge us. I would definitely recommend Four Seasons to neighbors, friends, and family.

Very good. Tech looked at everything and took quality time to make sure everything was ok. He put on shoe covers without me telling him. Very Proffessional