Four Seasons Heating & Air Conditioning

After receiving a quote and doing some comparison shopping, I decided to go with Four Season to install a new furnace and A/C. They arrived on time and got right to work. They asked me questions on my preferences regarding where the electrical box should be mounted, where the pipes should come through, and placement of other items. The work took around 10 continuous hours as expected. When entering the apt. They wore protective coverings and where conscience of any mess. The old unit was hauled away and the basement was cleaned before they left. Overall a very professional job at a very good price.

They call ahead of the appt. and then they call to let you know when they are coming. Everything works good when they are done.

The tech was knowledgeable, clean and did a good job. He even wore footies to keep from tracking dirt into our house. When he felt that footies werent good enough he took his shoes off. This is a sharp contrast to last summers tech who didnt use footies and wasnt as knowledgeable. After seeing my complaint here on the list Four Seasons called and sent a coupon to cover our Fall heating check. And, has been top quality ever since. I like the way they cared about our initial displeasure and have done everything very well since then. I would have no problem recommending them to friends.

It went very well. There were two guys who were very professional and personable. They cleaned up after themselves and I was very happy.

We purchased two new heating/hvac units at separate times for our 100-year old home. Four Seasons was always prompt, courteous and professional. We discovered when we went to sell the home that the original placement of the former owner's upstairs unit was in violation of Chicago code. Four Seasons came out and re-installed our new unit in compliance with some very obscure code regulations and then serviced and cleaned both units, all for no cost. Everyone we dealt with at Four Seasons was excellent, but we have to particularly mention Mike, who even wrote a letter to our buyers regarding questions they had about the systems We so appreciated their dedication and hard work. The service we received was exemplary!,

I used the Four Seasons coupon from Angie's List magazine. With it, the checkup was $10 cheaper than other coupons available in local papers. Adam came on time and even brought garbage cans back to the house from the street as he came for his service call. He was pleasant, checked everything, and left the air conditioning unit super clean inside and out. I felt he did a great job.

They came on time which was good. Sent out one guy to do a thorough cleaning on inside, I live in a condo. We went up to roof and checked out air conditioning. Was very helpful explained what he was doing and was very thorough. That is what I purchased the service plan.

This project went very well overall. Curt, at Four Seasons, had adjusted their quote a couple of times to fit our budget and then he also was able to add the water heater installation at the last minute. The two man installation crew, Manny and Darryl, were very punctual and professional. They worked very late on the first Saturday of the job just to remove the old unit, which was not an easy task. They were able to remove it intact with almost no visible effects on my recently resurfaced and applied epoxy basement floor. The guys were also able to keep the existing duct work in good enough shape for the new air handler. Darryl and Manny did a great job on the installation of the A/C unit and furnace. The units are uniformly put in and the lines and duct work look well run together. They also did not have a problem combining the old thermostats for my A/C and boiler into the new programmable one. The guys also did a great job of installing the new water heater, which needed to have a couple of new lines replaced because of corrosion and the flue replaced because of improper pitch. They finished everything up in two days. The work area was left in a pretty clean state and they made sure to ask me if I had any questions and took the time to show me a few necessities on the units.

Wonderful! I have used Four Seasons for the past 4 years for heating and A/C maintenance and have never been disappointed.

I was very satisfied with his response and explanation.

I had used them previously for twice a year cleaning and check up of my furnace. Dispatch sent out one of their senior people, who came out that he was more experienced in solving the problems than the other workers that came out to check things out before and that the workers that they'd sent out before really didn't know what they were doing. I felt like I had wasted my money because they did this. The man that came out was surly and seemed extremely bothered to even be here. I had to have two other heating and air conditioning companies come out to make sure that I had a good feel for what the problem was. This caused me to go without heat for a full day when it was very cold outside. I would not use them again.

I will say that I had a couple issues with the installation including a leak in the roof after the first winter, but Four Seasons was there the same day if not the next day to repair any issues I had. Despite any issues I encountered, their service level is considerably better than I would have expected. They have the best customer service of any home contractor I have ever met.

This moved right along -- I was able to have an appointment scheduled on the very day I called. Work was done quickly, & I've had no problems since.

I have a yearly service contract with them. They were really good & they're available 24 hours a day. They are really responsive when you call, there's always someone there and that's really nice so you don't have to play phone tag when you call them.

I'm satisfied with the work that was done. However, the original estimate included an additional $700 of work that, upon consultation with a trusted home inspector, was overpriced/unnecessary. When I scheduled the work to be done, we agreed that all I wanted was the clean&check and the grill moved. When the service guy came, he was unaware that the grill needed to be moved. This turned out to be ok since he was able to verify the job with the office, and then make a trip to a hardware store for the materials. Still, I expected there to be better communication between the front office, the original estimator, and the service personnel. After the work was done the guy happened to read the estimate and then quoted me a replacement furnace $1500 less than what the first estimator gave me. I don't know why 2 people from the same company would give such differing estimates. He also made an offhand remark about knowing employees (not him) that quote customers unneeded parts and labor.

They were very prompt. I just don't want to have to keep calling them back to fix these small issues. They do come out on time and do the work until they get a solution. I'm very happy about that.

Very responsive and on time, but grossly over charged us for the service and the part. They did not give us an Angie's List discount. A representative contacted us after this posting, concerned we did not get a discount we were entitled to. Even though the discount is listed on the Angie's List website, he wasn't aware of it & he decided to make good on it. We received the check promptly.

Last Feb, when my husband & I were out of the country, our furnace broke down. I advised my son to call Four Seasons. They were prompt to repair, but I thought to expensive. When I said this to an Angies list rep on the phone, I was called one day later by a Four Seasons customer rep. They gave us a free furnace cleaning, were zealous in their eagerness to make good any problems; and I promptly bought and had installed a new furnace humidifier from them.

I couldn't believe how quick they completed. They came and installed the same day. Excellent. I used them a few years back for A/C replacement. They were very thorough in explaining everything from start to finish. They even thought to use footies over their shoes before entering my house. I will definitely and recommend them to others.

I like this company. The customer service people are very nice and helpful on the phone. The technicians are nice and either take their shoes off or cover them when they come into your house. But, I feel this new supervisor who they have to call before giving out the bill is charging too much. In the present economy, people can't afford to be gouged. People have a choice of where to go for services. I will give them one more chance in the spring when I need to get my A/C cleaned. But before I let someone come over, I will ask about the cost. If it's too high, I will find another company.

Furnace blowing, no heat in the evening. Waited until 7am to call. Got appt. for same day. Husband was able to get heater going, but still needed to have furnace cleaned and checked since it has been more than 2 years since the last cleaning. When I called, I asked if there was an Angie's List discount for A/C and the receptionist said no, but that there was a $79.00 coupon in the paper($30.00 savings). I have noticed the coupons before, but didn't think about it now and was glad she mentioned it.(THANKS!) Joe and Ryan answered all my questions and didn't push a new furnace. I REALLY appreciated that(ours is at LEAST 20 years old). Joe told me it is from the first group of energy efficient models. We will call them again for the fall cleaning. HOORAY!

They are fantastic. They were able to correct another company's sloppy work (who also told us we need a new furnace). We still do not need a new furnace. They are a more honest company than the other we used.

I am a landlord and was away on vacation (literally checking in to my hotel) when my tenants called, saying they had no heat. I walked into my hotel room, immediately logged on to Angie's List, called Four Seasons and explained the situation, and they said they would come out within the next few hours. Although a lot of work didn't end up being needed, Four Seasons showed up within an hour and my tenants had heat again. Start to finish, from hearing from my tenants to Four Seasons getting the heat on, the entire experience took less than three hours. That's worth every penny of $187 as a landlord away on vacation at the time! After the repair, I received a phone call from the repair man with a detailed explanation of what went wrong, what he saw, and how he fixed it. It was excellent and made me feel a lot better.

They showed up the day we called. Did the work and that was that. It only took him 15 minutes to fix the water heater. The sensor had debris build up on it. He cleaned is off. The guy was nice and I have hot water again. Very happy.

It worked beautifully. Four Seasons really knows its stuff, and was able to give us the pros and cons of each A/C brand we were considering. They installed it right on time, and everything worked great. We never felt we were talked down to or ripped off. This is a real quality company.