Four Seasons Heating & Air Conditioning

The technician came out on a Sunday within 2 hours of my call at no additional charge. It did not take him very long to identify a faulty sensor in the furnace and he traced back a minor issue with the A/C unit. While I don't feel I am doing a great job of relaying what the tech told me, he was very helpful and left me feeling very comfortable with the work performed.

The service was very good. They were very good at getting out there right away. They guy was very courteous when he was there. They will talk to you when they are working too.

It went perfectly. They did everything I had hoped that they would.

This has been quite an ordeal with this company. I had them out to my home to replace my furnace. They installed it and it has been nothing but problems since. I have actually had to have another company as well as my husband fix there mistakes. It all started with a gas smell in the basement. The company we used to fix the issue was NICOR they came out to my home and determined that the gas leak was coming from a section of iron pipe that was too short. They explained to me that the pipe was not tightened down all the way and that was causing the leak. If the original company would have cut a new piece of pipe we would not have this problem. That being said we contacted NICOR to come fix this mistake, and they wanted to charge us 180.00 dollars to fix this issue. If the original company would have just cut a new piece this never would have happened. I would never use them again.

They were very responsive and explained everything. It was a big job and they worked until it was completed.

Called for a pre-season furnace check and clean, using the Angie's List coupon worth about $30 off. The tech claimed the ignitor didn't work. He showed me the "plug" and it was missing a contact. Not sure who broke into our basement just to steal one tiny contact. The tech continued on to find another $400 worth of "problems" then offered to price a new furnace for us instead. He explained things by verbally trashing whomever installed the furnace and other parts. Maybe he's right but he came off cocky and hungry, so don't want to see him again.

I called the office to re-schedule an appointment that was for Thurs. Jackie rescheduled the appointment for Fri between 4:00 pm and 6:00 pm. At 6:00 pm no one had showed up so I called the office to ask if anyone was coming. They told me that they had changed the appointment but had not re-scheduled, so no one was coming Friday night. I left work early to make this appointment. Sue then re-scheduled the appointment to Saturday between 8:00 am-10:00 am, she said she apologized for Fridays error and would have someone there as early as possible around the 8:00 am time. At 11:15 am no one had showed up, so I called the office spoke again to Sue, she put me on hold to check with the technician. She came back on the line and told me the technician would be there in about 45 minutes. I asked 45 minutes that is by noon, and she said yes. At 12:15 pm no one was still here and I had to leave. They called me at 12:30 pm to say that Toby Miles was at my home, where was I! He left me a business card, so on Monday I called Toby's cell phone number to ask him to please call me to re-schedule again. I am STILL waiting, I still haven't heard from him and it is 3:00 pm. Great customer service don't you think?

They did a good job. He was professional and quick. Even though the system is old he didn't try to sell me anything.

My old water heater started leaking late one evening. After having a good experience with Four Seasons replacing my furnace, I called them without hesitation. They arrived 2 hours later (at 10:45 pm) for the same price as next day work, and informed me I needed immediate replacement. Luke was great, educated us fully on the unit, considerations and also tips for the furnace and cooling! He helped by shutting off our water and draining the unit to make sure it didn't bust in the meantime. He quoted a price to replace it next morning for $1200 for a 40 gallon, 40,000 BTU Bradford White heater and despite my attempts, would/could not negotiate the price. It seemed high to me, but I was stuck and needed the repairs immediately. I did some research and with a lower bid the next morning, was considering canceling. I really liked their service and work, but couldn't justify a higher price. Thankfully after some haggling, and telling them about my lower quotes, I was able to get a lower price ($900, which I later learned was still a little high). But they did prompt, clean, work immediate that morning, and the service was great, as I'm sure it will be going forward. Unfortunately I just think they seem a little pricey and maybe taking advantage of me being in a tight spot.

They did a good job. They were courteous and on time. They cleaned up after themselves well. They were professional on the job. They were also polite and knowledgeable. I would recommend them to other people.

They were here within four hours. They finished the job quickly and it was after hours. They were in and out in under forty minutes. He was really polite and professional, and was very considerate and friendly with my dog.

He charged me just to come over and do the analysis. He was nice but not very helpful. He was unable to help me with my problem. I will not use this company in the future.

They sent a guy out to give a estimate an hour after we talked on the phone. He told me everything in ways that I could understand. They called and told me that they couldn't have someone out there till two hours later. They had two guys come out there and they worked for twelve hours and they didn't change the price at all when they were done working.

He was on time and professional. Let us know how much it would cost to replace our units, and then his sales manager called us later to try to help with financing. Unfortunately, we are not in the position to buy right now. Id definitely use them again.

It went very well. I would recommend them. Their price is very reasonable. They are honest and they answered all of our questions. They worked hard to get the job done quickly.

Very helpful repairman. Did the work and spent a while discussing other non related heating issues and concerns I had. Encouraged us to ask questions about his work or anything else to do, and gave me info on flushing our water heater which was unrelated to the call.

They did a very good job. I was very happy with their work. They did the job quickly. They cleaned up after themselves when they were done. I think that their price was competitive.

Talked to representative in house. He explained what would be done and why. Technicians were on time and professional. Installed equipment as agreed. It was raining and they took care not to track mud and water into the house. Came back a few days later to recheck for proper operation and leaks.

Overall they were great I even called them and told them they deserve a pat on the back, they put in extraordinary hours and I feel that the price was reasonable.

He was professional and courteous. He seemed knowledgeable about what he was doing.

I was pleased they came as soon as I called them. They went on my roof and cleaned out the conductor. They replaced the conductor and add a new filter as well.

It went very well. He was very professional. He knew what he was talking about. He gave me some advice for furnaces. He gave me a nice proposal. He was very courteous and kind.

Your Home Comfort Specialist, Dave K. arrived promptly to provide us with recommendations and an estimate for the job. He was friendly and made sure we had all the information we needed. The technicians arrived at the specified time to install the furnace. They knew just what to do and got right to work. They were very courteous and very knowledgeable. It was a big job and took most of the day. We were very impressed with their work. They cleaned up thoroughly after the job was finished. They did everything they said they would do - and more. They answered any questions we had. After receiving other estimates from other companies, your company was by far the best. We were 100 percent satisfied with the entire job!

They showed up with in two hours after I called them. They cleaned up everything when they were done working. They were very courteous when they were there.

The receptionist was very helpful in explaining what I could expect from the technician. The technician came and worked hard, completing the job quickly. I am very satisfied with the result. The air conditioning unit works great now!