Four Seasons Heating & Air Conditioning

Our furnace broke during the coldest day of a winter storm. The first tech who came out to diagnose was awesome. He diagnosed quickly and figured out what we needed to do. The techs came later that day to install the heating system. I was told by the first tech that estimated time for the installation was 4-5 hours. The two techs showed up at 1:30 in the afternoon and took a LONG time to complete the project. They did not communicate well with us and we had to go ask them several times about the status of the project. 10 hours later at 11PM at night, they finally finished when we were about to send them away because we needed to go to bed for work the next day. The project took double the time I was told. They had to leave at one point to pick up something from the hardware store and were gone for over an hour. They also did not clean up the area well and there was dust everywhere that we had to clean up. Everything is working nicely, but it was definitely not acceptable how long the project took.

Very Well. Quick respnse and friendly service

It went horrible, they have the worst customer service. They take zero pride or ownership in their work.

Of course, our furnace stopped working on a cold Chicago December Day!. We called Four Seasons and a tech was here in 4 hours. He diagnosed our problems and offered some solutions. We decided it was time to replace it. They returned the next morning and replaced it. Their crew was very professional and very friendly. I highly recommend them.

Have always had a good experience with FS Technicians. Recent one was excellent. Took the initiative to replace a warranted part that while it was not broken, was not working to capacity.

Jose the Four Seasons tech found the reason that our humidifier was not working when we fired up the furnace and humidifier. It was excellent diagnosing of the problem and repairing.

They were very professional and prompt. We called one day. The next day they were here and the day after that, the installation.

On time, professional and complete service.

Could not be happier with the service from Four Seasons technician, Andres Siguenta. He called before arrival with ETA and arrived on time, very pleasant, answered all my questions, and did a great job. I would welcome service from him again. Four Seasons installed my system in 2007 and has been servicing it ever since. I've been very happy overall.

They called before arrival with ETA within the expected window. Completed service efficiently. Representative is very personable and good with pets.

We have never had a bad experience with Four Seasons. Their technicians are neat, thorough and knowledgeable. The customer service folks are always friendly and helpful. Definitely the best HVAC company we have found in Chicagoland.

We had a huge heat problem and Four Seasons came in and fixed it for us. They were courteous and on time. The first person came and looked at it for us and told us the issue and they were able to install the furnace the same day. I would highly recommend them for your furnace needs!

Needed HEAT bad. Explained to 4 seasons my situation. Was provided with quotes. 4 Seasons that was almost $5k cheaper than their competitor. 4 Seasons quote included a hot water heater and a whole house humidifier, which the previous competitor didn't. Go with 4 Seasons....you WILL NOT regret it!

Excellent service!!! I would always recommend.

I was contacted promptly that he was coming and he arrived on schedule. He was polite and did his job within a short time informing me that I only needed one filter not two. He replaced the filter and told me I needed a duct job. Then he was done. No problems with the furnace.

The technician was knowledgeable and friendly. The quality of equipment is great. They could have done a much better job of cleaning up after the job was finished

Great service. Took the time needed to really clean my furnace. Price was less than I expected.

Four Seasons arrived earlier than window time and came out to perform the yearly maintenance on my furnace. He said Four Seasons was offering a discount for cleaning the water heater. Since I've only lived here five years and had no idea when it was last cleaned, I also had him clean out water heater. He did an excellent job on both, replaced my furnace filter, and left the area cleaned. He explained everything he did, answered all my questions and said my water heater was very dirty and should now run more efficient.

I just needed an annual cleaning. First time I used them. I called on Friday and they came out on Monday during the time they said and called before they arrived. They were courteous and cleaned up after themselves. Had no issues.

Sam arrived on time and he was very professional. He answered all my questions and also made good recommendations. After finishing the tune up, I shared with him that I can smell gas in the laundry room or outside the house from time to time for the last year. He immediately checked the connections of the pipe for the dryer and found one wasn’t sealed and there was a gas leak. The previous owner had this house for 5 years and probably they experienced the same issue. Sam fixed the issue . I do not have any gas smell anymore and most of our coughing and difficulty breathing has ceased. I really appreciate the knowledge and the help from Four Season.

Excellent, timely response to an emergency call on a Sunday for Furnace. New furnace needed, technicians were efficient, clean and competent

Four Seasons was very professional, informative, and responsive. Within 2 days of my tune up, they were back onsite to replace my old furnace (1983) and the motor in my other unit. The servicemen who installed the new furnace were respectful of my property. They made sure to remove the old unit and everything else, so my place pretty much looked like before the installation. They answered all of my questions and even provided me with information I didn't even know to ask about. On top of all that, they linked me with seamless financing that worked perfectly within my budget. Now I have a brand-new unit, a satisfied tenet, and heat that works much better than before. Peace of mind is what they really provided. All without straining my bottom line. They have definitely moved up to be my "go to" servicer for all things heating. Keep up the good work guys.

Great service, got everything done in a day

The service men were cordial and polite. These informed me as to their requests and how they were going to proceed with the duct cleaning. After the cleaning the area was policed and everything was back in order. An excellent experience and I would recommend 4 Seasons to anybody that may need a new system, or to have their system cleaned.

on time, and knowledgeable the technician did the job well. Also, I had a problem changing the furnace filter. The filter was getting stuck when taking it out or installing. He repaired that too.