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Diamond Garage Door Repair & Service Inc

Garage Doors, Doors

About us

We are local guys providing the best professional repair work at very resonable price. We have been in business for over 16 years. Our service men have over 36 years of field experience. we are here for one thing is to serve you with a well working garage door and garage door opener. Additional contact - Tony Calabrese. Award Winning.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Garage door, opener repair & replacement.

Services we don't offer

Build garages.

Amenities

Free Estimates
Yes
Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 245 reviews

john F.
11/2013
5.0
garage doors
  + -1 more
They were very nice. The guy came to look at my garage. He said the door was too messed up for any refurbishing; it would need to be replaced.
Description of Work: I purchased a Big Deal from DIAMOND GARAGE DOOR REPAIR & SERVICE INC.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Caryn S.
10/2013
4.0
garage doors
  + -1 more
The service was very good. He was on time and very cooperative. He explained what the problem was and took care of it in fifteen minutes.
Description of Work: I used the Big Deal and garage door service of Diamond Garage Door Repair & Service Inc.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard D.
10/2013
5.0
garage doors
  + -1 more
Love it when people show up on time and he did! I can't remember his name. There was a mistake on the date he was supposed to come out but I lost on sleep on that. Things happen. We corrected that very minor issue and everything went well. I'd use him again as my garage guy!!! Very pleased with service.
Description of Work: Routine care and proactive care of garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KImberly R.
10/2013
5.0
garage doors
  + -1 more
The service team was very helpful in solving our ongoing issues with the performance of our garage door. They suggested replacing the main springs that help raise the garage door. We took their advice and replaced the springs. We now have improved performance and can manually open the garage door.
Description of Work: Serviced garage door opener. Changed light bulb. Added new springs to door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Chris B.
10/2013
3.0
garage doors
  + -1 more
Diamond Garage Door Repair & Service came out when they said they would. They were on time, efficient and got the job done. What I wasn't very pleased with is they spent a lot of effort to upsell other things. In fact, one of the things that I wanted to do at that time that they weren't able to do, they didn't have the materials with them which I thought it was a service that most garage door companies would have available but they didn;t. They were really working in upselling me on other products. The experience didn't feel great, it wasn't quire what I was hoping for. I probably would be careful to do that again in terms of taking one of those big deals, I think it might be more prone to looking at Angie's List finding a company that's well-rated and bringing them on to commit a service. I'd rather pay a little bit more and getting exactly what I need to have done. My garage door strains a lot more trying to open the garage now and it has a clanking sound which I never had before so I'm not sure exactly what's contributing to that. In fact, I think what I'm going to end up having to do is contact another garage company to have them come out independently, take a look at what's been done and maybe address the thing that needs to be addressed.
Description of Work: I used their service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$99

Response from Diamond Garage Door Repair & Service Inc
We are sorry your experience wasn't great , we do not try to sell anything that you wouldn't need to make your door and opener work the best it can. If we do see you have an older door that we think need to be replaced in the near future we will give an est. while we are out there. As for materials we didn't have , we have most on our trucks to preform 90 percent of garage door and opener problems. If we didnt have the parts we would have come back , with no extra service charge. If your door is straining they you might have a broken spring. Replacement springs are not part of the Big Deal. If your are having more serious problems with your door and opener the Big Deal might not be the best way to go. If you are still having an issue , we would have come back out at no cost to you. We have gone to alot of jobs in the nw suburbs where they have had another company come out and replace there spring with the wrong ones. We offered to replace them at a cost but informed them it would be better if they contacted the company that did it . so it wouldn't cost them anything which should have be done right in the first place. Do read everything the Big Deal offers so theres no confusion. Thanks again for letting us serve you , if you did want us to come back out please message us and we can set up a time at no cost to you. Thank You Diamond

JANE L.
09/2013
5.0
garage doors
  + -1 more
Late Sunday afternoon, I arrived home and while my garage door opened without hesitation, it became stuck when I attempted to close it using the automatic opener. I investigated and saw that one of the bolts had come loose and was misaligned in the track. Reluctant to leave my garage door open all night. I went to Angie's List and searched for garage door repair companies that were open on Sunday. The person with whom I spoke was somewhat reluctant to come; however, he did. He quickly diagnosed the problem as a disconnected cable. He replaced two bolts and then continued to work to determine the cause for the cable coming loose. He made several adjustments at the control box and continued to test until he was satisfied with the performance. He oiled and lubricated all of the hinges and the track that the opener uses to pull the door up or close it. While I paid a premium for Sunday service, I appreciated that he came out so that I would not have to leave the door open all night.
Description of Work: Reconnected a cable on the garage door opener and then worked to diagnose the cause of the cable's disconnection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan M.
09/2013
5.0
garage doors
  + -1 more
It went very well. They came to do the inspection on the scheduled day, actually arrived a bit early, my husband and I talked with him about our pre-existing concerns (our garage door was old and the opener actually wouldn't pass an inspection if we sold the house, etc. So we purchased a new door and opener, remote controls - the works. Two men came the following Monday morning and installed everything and gave us the $99 credit that we had paid for the new rollers and inspection. They were very neat, everything was picked up and put in our garbage container. We are very happy with the job and I feel much safer since our garage door didn't have the safety feature of stopping if anything got underneath it when it was on the way down.
Description of Work: We asked him to order and install a new garage door, a new opener, etc. He and a partner came back a few days later and did the whole job. That's why the cost above doesn't reflect the $99 for the inspection as was on Angie's List as the Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Leda O.
09/2013
5.0
garage doors
  + -1 more
They were efficient, quick, neat and instructive.
Description of Work: Installed two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Keith B.
09/2013
5.0
garage doors
  + -1 more
It went superb. He got more done in 45 minutes than my other service people did over the past 5 years. He not only replaced all the rollers he straigtened a crooked frame, and shaved some wood that was in the way caused by an improper original installation and was making horrible squeaking noises.
Description of Work: He replaced all the rollers on my garage door, and stopped the squeaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ERIC P.
09/2013
5.0
garage doors
  + -1 more
I am very happy with service they provided. They were punctual, thorough, and very professional. They made an additional repair to my garage door at no extra charge that I wouldn't have expected would be included in the package I purchased. I definitely recommend them and will use them again in the future.
Description of Work: Garage door reconditioning and roller replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marna N.
09/2013
5.0
garage doors
  + -1 more
See above. He was very nice. My only suggestion would be to reword the coupon offer so it is clear that it doesn't refer to the door itself.
Description of Work: I purchased a Big Deal from Diamond Garage Door Repair & Service Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anamarie M.
09/2013
5.0
garage doors
  + -1 more
The visit went great. I purchased this deal on Friday and they called on Saturday and came over right away. I was very happy with the service and would definitely call them back again as well as recommend them to others. My door is so quiet now just like when I purchased it.
Description of Work: Check the door/rollers - they replaced 12 rollers, greased mechanisms and changed light. They advised us to grease other parts of the door to keep it flowing smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Harry G.
09/2013
5.0
garage doors
  + -1 more
I have a commercial size door and an old one at that. The service person, Eddie, showed me that the posts for the rollers on my door were thinner than what was currently available without a special order. I explained that I really just wanted the garage door to not get stuck one out of four times it goes up. So, he spent a fair amount of time diagnosing the problem (which I had searched for in vain) and finally found it. A place where the tracks were connected was slightly misaligned and caused a hiccup on the way up. That created enough reverse force -sometimes - that the garage door stopped - sometimes. So he aligned the tracks most importantly. But also added some screws to the post holding up the door (which was loose), tightened the belt (which was loose), lubricated everything, and for good measure, adjusted the "force" on the garage door, so it was less likely to stop if it encountered reverse force. The door quite literally glides up and down much better than it used to. I'm pretty confident that my problem is gone. Also he showed up right on time and worked very efficiently - in and out before I had to get my kids off to school.
Description of Work: I bought a Big Deahl to replace garage door rollers. But my problem was, in fact, that my garage door would occasionally get stuck. The serviceperson seems to have fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brenda B.
09/2013
5.0
garage doors
  + -1 more
The whole process from making the appointment to having the work done went smoothly. Everything was done efficiently, quickly, and professionally!
Description of Work: Reconditioned my garage door and replaced the rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa H.
09/2013
5.0
garage doors
  + -1 more
Great ! man was very nice and even gave me a new door opener as mine was cracked and very tempramental..(new to me anyway, was actually from a door he'd replaced elsewhere). I have a very old door and opener and he did not try and sell me a new one, but indicated that when my bottom panel rotted out (and it will) I should call him for a new door - (and I will!
Description of Work: checked door operation, realigned, lubed track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patrick S.
09/2013
5.0
garage doors
  + -1 more
Bought one of the Angie's List deals for Garage Door tune-up. Best money ever spent! Before it was a squeaky, rough-closing garage door (which occasionally didn't close....door would "catch" and go back up). Now it's quiet, smooth and no problems closing every time! The guy from Diamond Garage Doors was great. Showed up on the agreed date & time - with no problems. Did all the work specified in the "deal" voucher, showed me what he replaced, and cleaned up the job site afterwards. I would have no problem calling Diamond for any future tune-ups or any other problem w/ my garage door.
Description of Work: Replaced rollers, adjusted spring and chain drive, greased track & chain, replaced light bulbs in opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$111

Jonah Z.
09/2013
5.0
garage doors
  + -1 more
He showed up early and was done in less than 30 minutes. He was courteous and explained what the problem was. No complaints at all. Great service.
Description of Work: He re-adjusted our garage door and got it to function properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SHEPERD P.
08/2013
5.0
garage doors
  + -1 more
It was fine. It was a good experience. I would use them again. It wasn't a good bargain but it was a good price.
Description of Work: I used the "Big Deal" that I purchased for the services of Diamond Garage Door Repair & Service. They serviced the garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christine T.
08/2013
5.0
garage doors
  + -1 more
Eddie was punctual, professional and offered lots of options. He did an excellent job on the installation. I highly recommend.
Description of Work: Replaced electric garage door opener, springs and repaired tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Suzann N.
08/2013
5.0
garage doors
  + -1 more
met within 1 1/2 hours after calling and performed task in 15 minutes.
Description of Work: Fixed garage door roller

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Frank G.
08/2013
5.0
garage doors
  + -1 more
He did a great job and he came on a Saturday which I really appreciated. I'll be using him again in a couple weeks.
Description of Work: He put in new springs in my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Michel H.
08/2013
5.0
garage doors
  + -1 more
The service turned out very well. They were very professional, worked pretty well and got the job done pretty quickly.
Description of Work: I purchased a big deal service from Diamond Garage Door Repair & Service Inc. to do a garage door tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joseph B.
08/2013
5.0
garage doors
  + -1 more
The gentleman who provided the service was fast and and courteous and did a great job. I would definitely recommend this company.
Description of Work: Fixed my garage door, which was completely off the track and needed several rollers replaced. Replaced the remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOYCE A.
08/2013
5.0
garage doors
  + -1 more
repairman that corrected the problem was extremely efficient and suggested how to keep the door functioning in top condition. I would certainly recommed this company based upon my experience.
Description of Work: repaired automatic garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jacqueline E.
08/2013
5.0
garage doors
  + -1 more
The technician was on time, very courteous and expeditious.
Description of Work: changed the rollers, adjusted the tension and greased the chain on the garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

7257 W Touhy, Chicago, IL 60631

http://www.diamondgaragedoor.biz

Service hours

Sunday:
8:00 AM - 12:00 PM
Monday:
6:00 AM - 8:00 PM
Tuesday:
6:00 AM - 8:00 PM
Wednesday:
6:00 AM - 8:00 PM
Thursday:
6:00 AM - 8:00 PM
Friday:
6:00 AM - 8:00 PM
Saturday:
6:00 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Diamond Garage Door Repair & Service Inc is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 12:00 PM

Monday: 6:00 AM - 8:00 PM

Tuesday: 6:00 AM - 8:00 PM

Wednesday: 6:00 AM - 8:00 PM

Thursday: 6:00 AM - 8:00 PM

Friday: 6:00 AM - 8:00 PM

Saturday: 6:00 AM - 2:00 PM

Diamond Garage Door Repair & Service Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Diamond Garage Door Repair & Service Inc offers free project estimates.
No, Diamond Garage Door Repair & Service Inc does not offer eco-friendly accreditations.
No, Diamond Garage Door Repair & Service Inc does not offer a senior discount.
Yes, Diamond Garage Door Repair & Service Inc offers emergency services.
No, Diamond Garage Door Repair & Service Inc does not offer warranties.
Diamond Garage Door Repair & Service Inc offers the following services: Garage door, opener repair & replacement.
Build garages.

Contact information

7257 W Touhy, Chicago, IL 60631

http://www.diamondgaragedoor.biz

Service hours

Sunday:
8:00 AM - 12:00 PM
Monday:
6:00 AM - 8:00 PM
Tuesday:
6:00 AM - 8:00 PM
Wednesday:
6:00 AM - 8:00 PM
Thursday:
6:00 AM - 8:00 PM
Friday:
6:00 AM - 8:00 PM
Saturday:
6:00 AM - 2:00 PM