Diamond Garage Door Repair & Service Inc

Called Diamond Garage Door for service and they arrived within an hour after my call. The service man was polite and courteous and got the job done quickly. Price quoted over the phone was exactly what I paid. I will use them again!

The pricing was fair, the work was decent, and we don’t have any complaints.

Diamond Garage arrived on time and gave a prompt and reasonable estimate. His work space was tight and he was very careful in avoiding damage to my car. Overall a very good experience.

It was a crisis situation. We were trying to move in. The cable on the garage door burst. So we could not move things into the house. They were prompt in coming. They attached the cable and got it working. Two big, burly gentlemen were needed to move the 2-car wooden garage door. They did a good job.

He was great and very quick. He was professional and very friendly. I will continue to use him in the future.

Wonderful. I called them on Sunday night, left a message and he called right back within an hour. We scheduled work for the next day and he promptly arrived, assessed the situation and told us that the garage door motor had a good life left. He cleaned the unit and adjusted the tension to repair it's sensitivity. He was extremely professional.

Repairmen sent to my home following morning. Two repairmen showed up in the time frame indicated. Knew what was wrong and fixed on the spot. All parts and materials on-hand. Total job took 15 minutes.

They replaced our garage door opener mechanism and it was a good experience with them. I find them to be professional, responsive and punctual.

I contacted 4 companies for estimates. Diamond was the only one to return my call. They gave my wife an estimate on a Monday. I decided that other answering machine messages would not receive a response on Wednesday, and gave them the job. They arrived on time, did the work, cleaned up, and asked my wife to come out and demo the workings of the garage door. She was very pleased by the way everything worked and looked, as am I.

Overall the promptness, punctuality and the quick repair made this worth it. I do think, at the end of the day 70 bucks is a bit steep to unwrap a cable and WD-40 the carriage track, (all of about 15 mins of 'work') but I was in a bind and Diamond was able to come out on a moments notice and take care of the problem.

They just did great. They greased the joints as well to make it move smoother. It was a quick job and was reasonable in price. I would use them again. They were very responsive and came out the same day I called them.

They scheduled me for the day after I called, and were there right on time. He reset the mechanism so it traveled the appropriate distance and replaced the light socket. He also noticed that the door was rubbing on the garage frame, and re-aligned the door track to fix that. The whole thing took maybe 20 minutes.

I called on a Wednesday, a quote was given on a Friday and all the work was completed the following Monday. They showed up exactly on time, did the work in less time than they said it would take, cleaned up, showed me how to work the new garage door opener (setting codes, etc.). This is my second time using DIAMOND GARAGE DOOR REPAIR & SERVICE INC and both experiences have been VERY positive.

Came quickly and on time. Performed the replacement and requested a broom to clean up after himself. Did a minor garage repair to facilitate door opening. Happy to recommend.

Old garage door no longer lifting (rarely lifting). We called diamond who had a technician out the next day. They pointed out that the door could be repaired for roughly $400 by replacing spring system but given that door was well over 15 years old, had an outdated spring system and rusting, we opted to purchase a new door. They came back out a couple of days later and installed door with a 2 man crew. The whole process took about 3.5 hours. They removed and hauled away the old door and my garage was left clean of debris.

They came in promptly and did the job professionally. It went very well.

My wife found the garage door would not raise more than 1-foot; called Diamond and the service man was there promptly. He replaced one broken coil spring and offered to replace both but we declined. Diamond has installed both springs 3-4 years ago.

Absolutely the best! Garage door broke first thing in the morning (door wouldn't close and one side was "uneven" with the other side) -Yikes! Called him at 9AM, he was out to the garage by 10:30AM, told me the estimate, I gave him the go ahead, and then he fixed it all by 11:30AM. Best of all, I didn't have to be home and could have used a credit card to pay over the phone. WHY CAN'T ALL HOME REPAIR SERVICES BE LIKE THIS??

Called late afternoon and left message. Call was returned following morning and work scheduled for later that day. Workman arrived on schedule. Upon seeing an old model opener, let me know that they did not have a new remote on their truck. Coincidentally, they did have a used one, as well as a used keypad. These were installed along with a new wall switch. The used items were offered at a very reasonable price.

He responded promptly and did an excellent job. Everything was done professionally.

My initial phone call was returned promptly. The serviceman came out the next day; he was early to the appointment, in fact. He was friendly and efficient, in 8 degree weather. I would certainly call them again.

Eddie came and looked at our garage door, which would not open. He determined that the way the door is hung was causing it to shake, and not allow smooth opening. He also saw that the spring on one side was deteriorated. He changed the spring mechanism and repaired the tracks on both sides. He was there exactly as long as he had estimated, and the work performed was excellent. My only comment is that he did not clean up after himself, but the garage is not pristine anyway!

In both instances (unfortunate occurrences) in which we needed our garage door repaired, Diamond Door was very prompt and responsive. On the second instance, which occurred on a wintry Friday afternoon before we were due to go out of town, they were able to be at our home within 2 hours and had the problem fixed within a half hour.

Tony came out on a Tuesday to give us an estimate, telephoned when he got to our house, and was generally prompt and courteous throughout. A few days later he installed the door and opener, and we've been happy with it for 2 months now.

I was totally pleased with the service provided. The technician arrived when they said he would, he quickly assessed the situation, and best of all, he fixed it right then and there. It was a situation that could have called for installation of a new system, and I probably would have bought into that. But he suggested there was still life in the mechanism and to save my money. That ensures they will get my business when the time comes to replace the garage door opener. Thanks.