Diamond Garage Door Repair & Service Inc

The inspection and maintenance were done quickly. The service man showed up when he was scheduled to come. He explained what services he performed. He pointed out some areas of future concern but said it could be a problem in months or years. He suggested waiting until something broke to have it repaired.. I told him that I didn't know how to change the battery on my opener and that my spare opener was lost. He showed me how to change the battery and, at my request, sold and programmed a new spare opener. Couldn't have been happier with the service.

Eddie arrived at time agreed upon and was able to complete garage door adjustment in less than an hour. Door is now moving much more smoothly and clearly is putting less strain on the mechanisms.

Wow! Our garage door sounds like new again - we can't hear it! It had been so noisy we could hear it inside the house with the door closed. Now, we have to go outside and look to see if we remembered to close it. Ed arrived earlier than planned (with a call first to make sure it was okay) and did his work quickly. He then took some time to help with another door on the garage that we were having trouble with, without charge. Sweet, personable, and professional!

Unlike other specials I purchased through Angie's List, Diamond Garage called ME shortly after i made the purchase to schedule the appointment. I was offered a number of options and was able to select a time and date that were ideal for me within a few days. The rep who came out was right on time, and he completed the work quickly. Before he began, I explained that I was having a recurring problem where the door would not close all the way. He checked it out and determined what was causing the issue.When he was finished, he had me come out to go over all the things he had done and explained some things about my door and opener to me. The door is opening perfectly, quietly, and the problem I had been experience has not occurred a single time since the tune-up and adjustment. I will definitely give strong consideration to Diamond for any future repairs and replacements.

Everything on the coupon was done and a little more. There was a piece of a metal bracket left over from the old garage door. Eddie removed it from the wall so none would get hurt. It's the extras that make scustomers happy and brings them back again and again.

Came within an hour of my call to give me an estimate for a new garage door & system. Installed it within a couple of days. Cleaned up after the installation was done and explained the new system. Efficient.

Eddie did an excellent job. I called in the afternoon and he was out at my house the morning of the next day. He took his time reviewing what was wrong with my current situation and explained it to me. He gave me my options and the prices for each. And then after I had made my decision and finished the work with 2 hours. Great job Eddie!!

They recommended additional repairs and greatly improved the performance of the garage door.

It was a good experience. The timing of it worked out perfectly. We noticed a couple of weeks before that the door was very noisy and one of our coils didn't look the same as one of our neighbor's coils. It was good that they came out and fixed everything so it didn't hurt anyone. It was my first time using them and I've never had my garage door fixed before.

Very well, extremely happy with their service. I would recommend them to everyone. They went above and beyond and didn't charge extra for it.

They were on time, courteous, professional, and efficient.

It went great! The technician was on-time, looked over everything, and got it fixed. I was having an annoying issue of the door popping open after it closed, and the tech adjusted a few different things until he solved it. The door also just generally needed a "tune-up", so the reconditioning and roller replacement have really made a difference. I was really pleased with the work that was done and the tech who came out - he was great.

In addition to reconditioning the basic door and roller replacement I also requested additional repairs to a faulty door opener. Tony determined that the repairs could be done by replacing the rail, belt, and trolley assembly using the existing motor, etc. This was done, leaving us with a garage door opener which runs like a new system. I knew at the time I needed more than the basic big deal and trusted Tony to determine what additional repair/replacement would be required to restore the garage door system. I got the garage door opener repaired at a considerable cost saving of a new garage door opener. I would not hesitate to recommend Diamond Garage Door Repair and Service.

I missed a Big Deal offering for a garage door tune-up. We have been having lots of trouble our garage as it would not close after leaving and would reopen at times after driving away. We had a bicycle stolen and we needed to do something to fix it. I was also concerned about the safety of the operation as the door would slam shut. After calling the company, I mentioned being an Angie's List member and missed out on the time frame to purchase their discount offer. He was willing to accommodate the same price! They sent someone out the very next day. I was told that the door was originally installed improperly and that it was an old model with springs loaded at the sides which could become a safety hazard with wear and tear. He suggested replacing the springs and reinforcing the door which was damaged. In the end, he quoted my a price that was much more than I had hoped, but still much less than replacing the whole system. He completed the work right there and worked fast and efficiently. I wanted to purchase an new garage door opener and he was able to contact someone from the company who drove over and delivered and programmed the new opener for me a couple hours later. Great service and I have much more peace of mind. Operates very smoothly and quietly now and looks much better. Thanks!

Start to Finish everything went great. My tenant's called me and told me the garage door spring busted and the door wouldn't work. I called Diamond and they were on it right away. Kept me informed throughout the whole process and the pricing was fair. Great job to Diamond, wouldn't hesitate to use them again.

Service appointment was made promptly and serviceman was prompt, courteous and professional - would us them again if there was an issue with the garage door opener. Cannot comment on prices since this was Big Deal.

Whatever they said they would do they did. They were very quick, we were very pleased. They were quick, efficient, and did a wonderful job.

It was a great service. Tony was on time. Service and inspection performed as deal stated and extra care given to extra rollers needed and future repairs that could enhance my garages appearance. Very pleased with the service. Will be using this company again for future garage services.

The story is in the box above.

Excellent, quick, professional service!

Diamond was called because they were the only ones that had responded during a bitterly cold winter day a couple of years ago. They were just as responsive this time round! I called the 13th and someone came out within the hour. He checked out the system and saw that my brother and I had installed the wrong type and it was in very bad shape. They scheduled for the next day to replace the springs, grease the tracks, changed the locking lever and got it smoother than it has ever been! I'm sure they did more but I just can't say enough good things about this company!

The company was terrific. I called at 9AM on a Sunday, and the employee arrived at 12:15PM to assess the damage to my garage door. He was able to repair the dent in the garage door, allowing it to rise and lower without replacement by 1:15PM. Really terrific service, professional, helpful, and productive.

Diamond Garage gave me an estimate quickly, and once I approved the estimate, scheduled an appointment in short order. The guys were super nice, did a wonderful job, even moving the opener to a new position for the same price. The door looks great; opens and closes smoothly. I would highly recommend Diamond Garage Door.

Door was off it's track and cablle was tangled as well. They came over within 2 hours of call gave an estimate and completed ithe job that afternoon.

Great work, great service! Diamond was very responsive in getting me a quick estimate and answering my questions about installing a new garage door. After I hired them, they installed the door when promised and did necessary carpentry work. They also cleaned up afterwards including removing an old manual garage door. i would highly recommend them.