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Crystal Overhead Door Inc

Garage Doors, Doors, Fencing Driveway Gates,

About us

2022 SUPER SERVICE AWARD WINNER! When you want the finest Chicago garage door in the business, trust your home to Crystal Overhead Door, where we know what it takes to find a quality solution that both protects and flatters your home. Proudly serving the Chicago area, including the suburbs in the metropolitan area, we’re the community’s number-one resource for everything you need to keep your garage door both functional and aesthetically attractive. Whether you’re looking to replace an existing overhead door, or your need a new garage door opener to make your current system more convenient, we’ll help you find exactly what you need for less. Our company is locally-owned and operated, meaning that we’re not only invested in the success of our customers, we’re an important part of the community, and our clients are the neighbors we know and love. In addition, we’ve been an Angie’s List Super Service Award Winner for 9 years running, and maintain an A-plus accredited rating with the Better Business Bureau. We not only claim to deliver quality service, we let our results speak for themselves. The next time you need a helping hand with your Chicago garage doors or garage door openers, head to the experts at Crystal Overhead Door, where we’ll make it simpler than ever to beautify and to protect your home. Your garage comprises 20-40% of the area of your home visible from the street, which means your garage door is not only an essential part of making a good impression, it’s also a huge part of comprehensive home security. Call today for a consultation with our experienced specialists, and see how we can help you succeed!

Business highlights

26 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Garage/Overhead door and Opener sales, service, installation and repair. We also provide these services for rolling steel, grilles, and gates.

Services we don't offer

House door, fence/gate installs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,254 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1226-1250 of 1254 reviews

kersey B.
07/2012
5.0
garage doors
  + -1 more
The experience worked out fine.
Description of Work: They replaced some rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
I am guessing this customer took advantage of our roller quieting kit. We replace the standard steel rollers with nylon capped ball bearing rollers. We use 11 or 13 ball bearing rollers compared to some that have none, 7, or 10. The more bearing there are the greater the weight is displaced and the longer the rollers will last. These rollers usually reduce a lot of the noise coming from the door itself. Thank you for your report.

Tony A.
07/2012
5.0
garage doors
  + -1 more
The experience was fine.
Description of Work: They fixed a chain for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank you for your report

BIRUTE B.
07/2012
5.0
garage doors
  + -1 more
The experience was good.
Description of Work: They did an evaluation on my over head door. I thought I needed on but I did not. They did give an estimate if I need the work for the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
A customer that believed they needed work to their door and we informed them they didn't. I am happy, but not surprised to hear my tech didn't take advantage here. We look forward to servicing your home in the future. Thank You for submitting your report.

sally D.
07/2012
5.0
garage doors
  + -1 more
Very well
Description of Work: Full maintenance (lubricated all running tracks, realligned bowed door); bought second remote door opener

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Crystal Overhead Door Inc
Thank you

Lois W.
06/2012
5.0
garage doors
  + -1 more
It was a good experience.
Description of Work: The garage door would not go up. The Crystal Overhead representative arrived promptly repaired the door and did some preventative maintenance to ensure that I would not have any more problems. I was VERY pleased with the service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
Thank you for your report. We appreciate you taking the time.

MAELLEN P.
08/2011
5.0
garage doors
  + -1 more
I was satisfied with their work.
Description of Work: They came and looked at our overhead door. They did the standard upkeep necessary for our door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank you for talking your time to post a report. We appreciate the feedback.

Kay M.
07/2011
1.0
garage doors
  + -1 more
unknown
Description of Work: We are in the market to purchase a new garage door. We recently contacted "Crystal Door" One of "Angie's lists" super service award receiver's of 2010..... NOT....to explain.... We had wanted to schedule an appointment for them to come out and give a a quote on a new "garage door" My husband and I both work and are not home til after 5:30p.m. in the evenings. First of all they wanted to CHARGE US to come out and give a quote after 4:00 p.m. so in compromise we agreed on a weekend ..Saturday....we agreed late morning.. the salesman did not show til three hours later...and he was not even a salesman he was an installer...OK?? We were told he would get back to us in a day or two with a quote...still waiting after three weeks and four phone calls......STILL WAITING ????? called the main office she said she would be in touch the same day STILL WAITING AND NEVER GOT A QUOTE. by the way the gentleman's name that came out was: Pete LoPresti from "Crystal Door"
Rating CategoryRating out of 5

Response from Crystal Overhead Door Inc
Thank you for your report. I lost the customers info in a pile of papers on my desk. Shame on me. I didn't get the estimate to him until he posted a report. Shame on me again. This report defiantly opens my eyes about staying on top of follow ups and paperwork. I hope to you this experience to improve our procedures.

Elaine H.
06/2011
2.0
garage doors
  + -1 more
see above
Description of Work: They encourage you to contact them by email for a 24 hr. response--guaranteed. It is 6 days later and I have heard nothing. Another company, GS doors, not only responded instantly, but came to my place within 24 hrs, repaired the garage door opener in less than 20 mins and was on its way. They may do a fine job when they come, but it seems odd to be touting your quick turnaround and then to fail miserably at it.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
2.0


Response from Crystal Overhead Door Inc
No excuses here. I am very sorry. Your email was simply overlooked by accident. In fact I wish I had seen it. I probably could have helped you over the phone. I hope you will still consider us in the future. Eric Wozny (Owner, Crystal Overhead Door)

Daniel C.
05/2011
5.0
garage doors
  + -1 more
Overall went well.
Description of Work: I needed a replacement garage door opener for a rental building. After Crystal initially fumbled the order process, they quickly recovered by having a technician hand deliver the replacement opener to my home. I've used this company for a number of jobs and have been satisified with both their work and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Crystal Overhead Door Inc
Nothing like a loose ball to get the heart pumping.Thank you for your business and review.

Dennis A.
02/2011
5.0
garage doors
  + -1 more
They did a very good job.
Description of Work: They fixed our garage door for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Greg T.
07/2009
5.0
garage doors
  + -1 more
See above
Description of Work: They were very responsive and Joey (the service tech) got right after the problem - - springs. Painless dentistry!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Stephen S.
06/2009
4.0
garage doors
  + -1 more
TOO EXPENSIVE
Description of Work: I bought t two new remotes and they reset the system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

JOHN C.
05/2009
5.0
garage doors
  + -1 more
Very well!
Description of Work: Eric came and inspected the door, a rolling 18-foot fiberglass door that was bowing down in the center when lifted. He identified the problem as missing (never installed) horizontal stiffening struts running across each panel - only 3 were present on a 6-panel door. He offered to install the missing struts for $375 or to replace the door with $1850 or $2250 options; we elected the strut installation. His worker installed the struts the next Saturday and all is fine with the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Gianni R.
03/2009
5.0
garage doors
  + -1 more
Excellent.
Description of Work: I just needed an inspection as my garage door starting to get louder. They came and inspected it, said it was in great shape and just needed some grease and oil. They greased and oiled everything that needed it. They also gave me some tips on how to maintain it myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

LAURA W.
03/2009
5.0
garage doors
  + -1 more
Responsive, good job.
Description of Work: Garage door cable came off track and the sensor was knocked off. We called Crystal after working hours on a Tuesday and they returned the call at 7 am on Wednesday and were able to come to do the repairs on Tuesday afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Thomas O.
02/2009
5.0
garage doors
  + -1 more
Overall they were great.
Description of Work: They were on time and the work was good, all on short notice.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Fred O.
11/2008
5.0
garage doors
  + -1 more
Everything went very well.
Description of Work: The company removed our old garage door opener, installed a new one, provided us with remote controls, and explained how to use the new equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JAMES S.
10/2008
5.0
garage doors
  + -1 more
VERY GOOD BEST PRICE.
Description of Work: SERVICE WAS GREAT AND MY DOORS MAKE THE GARAGE LOOK NEW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

JOHN S.
04/2008
5.0
garage doors
  + -1 more
They did a very good job.
Description of Work: They replaced two springs on the garage door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

TIM M.
12/2007
1.0
garage doors
  + -1 more
No calls returned by this company.
Description of Work: I had a broken garage door that needed repair. Three calls over four days met with an answering machine. None of the calls were returned.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Crystal Overhead Door Inc
ACCORDING TO MY NOTES WE RECEIVED A CALL ON WEDNESDAY 11/28/07, AND NEXT TO MY NOTES I HAVE NO ANSWER WRITTEN. I HAVE A SECOND NOTE FROM A SECOND MISSED CALL THAT I RETURNED ON SATURDAY 12/1/07, TELLING ME HE HAD THE WORK COMPLETED BY ANOTHER COMPANY. I CALLED THE MEMBER TODAY, 1/10/08, ASKING HIM TO REVISE HIS F RATING ACROSS THE BOARD WHEN PRICE, QUALITY, & PUNCTUALITY WERE NEVER EXPERIENCED. HE FELT HIS REPORT WAS FAIR. I RESPECT HIS DECISION AND WISH IT COULD HAVE ENDED DIFFERENTLY AND THAT HE COULD HAVE EXPERIENCED THE GREAT RESULTS THE OVERWHELMING MAJORITY OF OUR CUSTOMERS EXPERIENCE.

SUE K.
10/2007
5.0
garage doors
  + -1 more
Very well.
Description of Work: Took down old solid wood double car garage door and replaced the door and new opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,800

JOANNE D.
04/2007
5.0
garage doors
  + -1 more
Very good.
Description of Work: The company responded very quickly to my problem. They resolved it, and I would call them again if I have a problem with my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LISA R.
03/2007
5.0
garage doors
  + -1 more
unknown
Description of Work: The electrical wiring of the motor was fixed since the garage door would not open. He also lowered the hinge to which the motor was attached after noticing that it was too high. It was an emergency Sunday call, so we did pay extra for the job; however, the repair man was honest and quick with his work. We have used them in the past and an easy service call was $65.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Terrie R.
02/2007
5.0
garage doors
  + -1 more
unknown
Description of Work: They were fast, efficient, and and had a decent price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

SUNEEL N.
10/2006
5.0
garage doors
  + -1 more
Very good. I would use again.
Description of Work: Minor adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

5030 West Lawrence Ave, Chicago, IL 60630

http://www.garagedoorchicago.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Fencing Driveway Gates,
Siding

FAQ

Crystal Overhead Door Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Crystal Overhead Door Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Crystal Overhead Door Inc offers free project estimates.
Yes, Crystal Overhead Door Inc offers eco-friendly accreditations.
Yes, Crystal Overhead Door Inc offers a 5% senior discount.
Yes, Crystal Overhead Door Inc offers emergency services.
Yes, Crystal Overhead Door Inc offers warranties.
Crystal Overhead Door Inc offers the following services: Garage/Overhead door and Opener sales, service, installation and repair. We also provide these services for rolling steel, grilles, and gates.
House door, fence/gate installs

Contact information

5030 West Lawrence Ave, Chicago, IL 60630

http://www.garagedoorchicago.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM