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Crystal Overhead Door Inc

Garage Doors, Doors, Fencing Driveway Gates,

About us

2022 SUPER SERVICE AWARD WINNER! When you want the finest Chicago garage door in the business, trust your home to Crystal Overhead Door, where we know what it takes to find a quality solution that both protects and flatters your home. Proudly serving the Chicago area, including the suburbs in the metropolitan area, we’re the community’s number-one resource for everything you need to keep your garage door both functional and aesthetically attractive. Whether you’re looking to replace an existing overhead door, or your need a new garage door opener to make your current system more convenient, we’ll help you find exactly what you need for less. Our company is locally-owned and operated, meaning that we’re not only invested in the success of our customers, we’re an important part of the community, and our clients are the neighbors we know and love. In addition, we’ve been an Angie’s List Super Service Award Winner for 9 years running, and maintain an A-plus accredited rating with the Better Business Bureau. We not only claim to deliver quality service, we let our results speak for themselves. The next time you need a helping hand with your Chicago garage doors or garage door openers, head to the experts at Crystal Overhead Door, where we’ll make it simpler than ever to beautify and to protect your home. Your garage comprises 20-40% of the area of your home visible from the street, which means your garage door is not only an essential part of making a good impression, it’s also a huge part of comprehensive home security. Call today for a consultation with our experienced specialists, and see how we can help you succeed!

Business highlights

26 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Garage/Overhead door and Opener sales, service, installation and repair. We also provide these services for rolling steel, grilles, and gates.

Services we don't offer

House door, fence/gate installs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,254 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 1254 reviews

Lawrence S.
02/2023
5.0
garage doors
  + -1 more
They did a great job! I would definitely recommend!!!
Description of Work: Replaced 7 hinges!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Crystal Overhead Door Inc
Thank you [Member Name Removed] for taking the time to leave a review. We appreciate your business and your review.

Daniel J.
10/2022
5.0
garage doors
  + -1 more
Steve did an excellent job. Timely & efficient. 😊
Description of Work: Garage door cables replaced. One had. broken / wore out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank you for recognizing Steve. We appreciate your business.

Mark F.
10/2022
5.0
garage doors
  + -1 more
The work went great. George was friendly, efficient, on time, and professional. Would highly recommend them again.
Description of Work: New door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank you for the great review We appreciate your business.

Bridget G.
07/2022
5.0
garage doors
  + -1 more
Eric came out the same day we requested service to repair our existing door. He was punctual, professional and kind - it was a pleasure to work him - he is welcome at our home anytime. He also made great suggestions for ongoing maintenance to extend the life of the door - very helpful. Thank you to the team @ Crystal! Luke H
Description of Work: Repair Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank you for the great review. We are proud of the way our technicians conduct themselves when they are representing the company. We appreciate your business and look forward to working with you in the future.

Bradley T.
03/2022
5.0
garage doors
  + -1 more
Great to work with. Technician clearly described repair options and had the work done during the same visit! Would use them again for sure.
Description of Work: Replaced garage door track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank you for the great review. We appreciate your business and look forward to working with you again.

MICHAEL C.
02/2022
5.0
garage doors
  + -1 more
I needed overhead torsion springs replaced after one side snapped - 10 years old. I called Crystal on a Tuesday at 6pm and the owner answered the phone. Spoke to him for a while and found he had deep knowledge of garage doors and products and I appreciate that. We scheduled for next day in afternoon. Fast, nice! Next day, mid afternoon, no call from tech, I put in a status check call. Original tech was delayed, but they had George, on his way in 30 minutes. Great! George was excellent, explaining everything he was doing, possible options, and when all agreed, he replaced the springs, adjusted the door. He finished up, cleaned up and demonstrated everything with some working advice going forward. Hands down, they're my garage door specialists now and forward.
Description of Work: Replacement of overhead torsion springs for double garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Crystal Overhead Door Inc
So glad we were able to assist you. Thank you for your business and we appreciate your review

Jerome B.
01/2022
5.0
garage doors
  + -1 more
I called Crystal Overhead Door and spoke with Mary in the office. After a very professional and pleasant conversation with her, she dispatched George to come to our house to provide a work estimate. George arrived less than an hour later (pretty good service, I'd say) and again was very professional and pleasant. He also observed all of the Covid protocols which is very important to us. He gave us an estimate and also provided advice on things that I could do myself to better maintain our garage door. I'm now considering the estimate and weighing it with my budget needs. But all-in-all, I am very impressed and pleased with Crystal's service and employees.
Description of Work: Garage Door Opener Installation Estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank you for the great review. We appreciate your business and look forward to working with you in the future

Bryon G.
11/2021
5.0
garage doors
  + -1 more
Went great! Called for assistance and service was scheduled for the following day, at which time our problem was economically solved by a very kind and competent serviceman.
Description of Work: Garage door opener repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
We are so glad you reached out to us. We appreciate your business and thank you for the reivew

Mike H.
03/2021
5.0
garage doors
  + -1 more
Company got back to me the same afternoon I requested a quote, repair took place the next day. Dan answered all my questions. I was concerned about the condition of the spring, but he showed me that the door balanced easily, so the spring was functioning normally. Work was completed quickly and the door was working perfectly--and much more quietly! Great job.
Description of Work: Repair opener and check door balance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Crystal Overhead Door Inc
We appreciate your business and thank you for your great review

Joseph B.
03/2021
5.0
garage doors
  + -1 more
Scheduling was prompt. Technician showed up on time. Did a great job explaining what was wrong and why it might have happened. Fixed quickly at a fair price. Very able and nice technician.
Description of Work: repair garage door that wouldn't close

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Crystal Overhead Door Inc
Thank you for your glowing and quick review. We appreciate your business and look forward to assisting you in the future.

Arthur C.
02/2021
5.0
garage doors
  + -1 more
On one of the coldest days this year, naturally, the garage door malfunctioned and would not close. Mary took my call for help before normal business hours and Daniel came to the rescue. Daniel was prompt, professional and most of all, competent. He diagnosed the problem and within an hour, fixed it. Kudos to Daniel, the staff and Crystal
Description of Work: Garage door motor gear broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Crystal Overhead Door Inc
We appreciate your business and thank you for the glowing review. It is always most rewarding when we can be of the upmost help to our clients.

Sivasankar A.
01/2021
5.0
garage doors
  + -1 more
They did a great job replacing the garage door springs. Gerardo was our technician. Gerardo was courteous, knowledgeable and very professional. I would definitely hire Crystal Overhead for any future repairs.
Description of Work: Garage Door Spring Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Crystal Overhead Door Inc
We appreciate your business and thank you for your great review.

Patrick B.
12/2020
5.0
garage doors, doors
  + 0 more
Did not hire. Had American Doors LLC do the job. Did an awesome job. Would highly recommend him.
Description of Work: Replace garage door.
Rating CategoryRating out of 5

Response from Crystal Overhead Door Inc
I'm sorry we were unable to assist you because of the travel distance involved. However, we do appreciate your review.

Theresa J.
09/2020
5.0
garage doors
  + -1 more
They installed the door 5 years ago, due to fault of my own, I called for a service call and the office staff and the technician that came was very helpful and very responsive to my situation. I would highly recommend them again.
Description of Work: Repaired a security lock for the Garage Door
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
Thank you for your business and your review

William W.
08/2020
5.0
garage doors, doors
  + 0 more
They did a great job. I would highly recommend
Description of Work: Garage door and garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Crystal Overhead Door Inc
We sincerely appreciate your business and thank you for your review

Adam K.
06/2020
5.0
garage doors
  + -1 more
Great! I asked 4 companies to come replace our busted garage door springs. The only company who responded and guaranteed same day service was this one. Daniel was the technician and he was knowledgeable, courteous, and thorough. When the springs break again - which they will - we will definitely use them. Thanks for your professionalism
Description of Work: Springs broke.....again. Needed replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Crystal Overhead Door Inc
Thank you for your business and your review.

Giancarlo R.
04/2020
5.0
garage doors
  + -1 more
Fast and great service no shady business.
Description of Work: Replacing the Bottom Rail Of My Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Response from Crystal Overhead Door Inc
Thank for you business and your prompt review

Don W.
04/2020
5.0
garage doors
  + -1 more
Openers were installed in professional manner.
Description of Work: Install garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Crystal Overhead Door Inc
Thank you for your business and your review.

Allen P.
03/2020
5.0
garage doors
  + -1 more
I requested estimates from 3 different garage door installers, one of whom did not show up on the agreed upon date and time. I was able to schedule an appointment with Crystal for an estimate within a timeframe that was very convenient for me. Moises, the technician who provided the estimate, was very thorough and offered some excellent options, explaining the differences bewteen the door I was replacing and the options. As a result of his detailed explanations, I decided to go with a better quality door. Also, I wanted a door with windows. The other company providing an estimate explained that the door with windows would be a special order and take up to 2 weeks to get. Crystal Overhead Door had that style in stock, so no waiting was required. Moises and Dan, the technicians that installed the door, worked their schedules around mine, and did an excellent job in replacing the door, throwing in a couple of extras at no additional charge. They explained every step of the installation, including which hardware was replaced and why. They were friendly, personable and professional. Although the final cost was about $300 higher than the estimate from their competitor, I feel have a better quality door that I was able to get in a timely manner. I would definitely hire them for any future repairs, and would be happy to recommend them to friends and neighbors.
Description of Work: Replace overhead garage door, broken springs, and all necessary hardware.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Crystal Overhead Door Inc
We are thankful for your review and the opportunity to provide you with service .

Michael S.
12/2019
5.0
garage doors
  + -1 more
Excellent service. Responded very quickly to request and to schedule. Work performed at scheduled time and good quality.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Crystal Overhead Door Inc
Thank you for your business and your great review.

SASHA M.
11/2019
5.0
garage doors
  + -1 more
Yep, Crystal Overhead Door is actually as good as it gets for a service provider. I called them on a Thursday at 4:00 pm when my 22-year-old garage door would only open 2 feet off the ground and they repaired it the next day at 10:45 am. The woman who answered the phone was polite and helpful. The technician Carlos Nava was courteous, his assessment was thorough and he gave me 3 options of the work he could do (within minutes even sent me an email with the options written out) and explained the options. After our discussion, Carlos completed the work and left the garage in perfect order. My 20-year-old daughter who let Carlos in (I was at work) told me to make sure to give him a positive review because she felt he was highly professional and very nice.
Description of Work: Garage Door Would Not Go Up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645

Response from Crystal Overhead Door Inc
Thank you for your business and your great review.

Doug and Deborah H.
10/2019
5.0
garage doors
  + -1 more
Crystal Overhead came out to give an estimate on replacing the motor and remote plus keypad for a steel roll door that encloses a parking space with dual purpose trash bin access. They had installed the door a year and half earlier and recommended a motor change. They were very prompt and to our surprise, showed up and worked in the rain! It is so nice to have a dependable working door opener again. We’re very happy with their work and expertise. We will recommend them and hire them again if needed.
Description of Work: Replace steel roll door motor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Crystal Overhead Door Inc
Thank you for your business, and the raving review. Repeat customers are great.

Babette and Dirk N.
07/2019
5.0
garage doors
  + -1 more
Great! Crystal came out within the time frame given and called ahead when they were getting close. The guy assessed the situation and told us what needed to be done, leaving it up to me to decide which way to go after explaining the options. They were done in record time and the door works great now. I'd highly recommend them again.
Description of Work: Repair garage doors - the door stopped going up and down all the way

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Crystal Overhead Door Inc
We appreciate your business and thank you for your review.

Michael M.
07/2019
5.0
garage doors
  + -1 more
Because I had two doors and a bundle of work, they were able to give me a decent price for everything. my doors are now noticeably quieter and presumably running more efficiently.
Description of Work: needed some rollers replaced on my garage doors, along with usual balancing and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Response from Crystal Overhead Door Inc
We appreciate your business and thank you for your review.

Sheila T.
07/2019
5.0
garage doors
  + -1 more
Moises was excellent, very thorough, extremely professional, courteous, personable, went over all the aspects of the door, gave detailed information, factual, truthful, demonstrated to me the rollers and answered all of my questions.
Description of Work: Garage Door Service Call and Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Crystal Overhead Door Inc
Thank you for your business and your review.

Contact information

5030 West Lawrence Ave, Chicago, IL 60630

http://www.garagedoorchicago.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Fencing Driveway Gates,
Siding

FAQ

Crystal Overhead Door Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Crystal Overhead Door Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Crystal Overhead Door Inc offers free project estimates.
Yes, Crystal Overhead Door Inc offers eco-friendly accreditations.
Yes, Crystal Overhead Door Inc offers a 5% senior discount.
Yes, Crystal Overhead Door Inc offers emergency services.
Yes, Crystal Overhead Door Inc offers warranties.
Crystal Overhead Door Inc offers the following services: Garage/Overhead door and Opener sales, service, installation and repair. We also provide these services for rolling steel, grilles, and gates.
House door, fence/gate installs

Contact information

5030 West Lawrence Ave, Chicago, IL 60630

http://www.garagedoorchicago.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM